Comparisons were made between two groups of households in a multi-family residential area in order to investigate how oral information through a door-stepping campaign can influence household food waste recycling behaviour from a quantitative as well as qualitative perspective. Source-separation behaviour was assessed both through weakly weighting of all source-separated food waste and dry recyclables as well as residual waste generated over a period of 104 weeks, as well as repeated waste composition analyses. Introduction of source-separation of food waste for biogas production significantly decreased the generation of residual waste in the whole case-study area. An average generation of 0.72 and 0.71kg, household−1, week−1 of separately collected food waste was found amongst households receiving and not contacted through the door-stepping campaign respectively. The difference between the groups was not statistically significant. Four waste composition analyses show that the average source-separation ratio of food waste was higher and the ratio of incorrectly sorter material lower in the food waste fraction amongst households where oral information had been provided. A decrease over time in the source-separation ratio of food waste amongst households receiving oral information suggests a low durability of the door-stepping campaign. No signs were seen of increased source-separation ratio or decreased ratio of incorrectly sorted material amongst dry recyclables. The study supports previous findings pointing at accessibility as a key factor for increased recycling behaviour. However, results also suggest that such systems must address convenience also in the household interior.