Quality Of Librarians Research Articles

The Digital Transformation in Circulation Service Librarian Performance at the Regional Library and Archives Service of Jambi Province

Background: Public libraries must be able to provide services that can support quality in order to increase interest in visiting libraries. Purpose: This study describes how the performance and quality of librarians on circulation services at the Regional Library and Archives Service of Jambi Province. What are the librarian's obstacles in improving the performance of the circulation service, What are the librarian's efforts to improve the performance of the circulation service. This study also describes a general picture of how things are at the Jambi Provincial Library and Archives Service, especially in circulation services. Design and methods: The method used in this research is qualitative with a descriptive approach. Determination of subjects in this study by means of purposive sampling, data collection through observation, interviews, and documentation. Data analysis methods are data reduction, data presentation, and drawing conclusions. The results obtained from this study were concluded after triangulating the data. Results: The results obtained from this study were concluded after triangulating the data. The results in this study indicate that the performance of librarians in Circulation Services at the Regional Library and Archives Service of Jambi Province is quite good, although not yet fully optimal. This can be seen from the Employee Work Targets and performance indicators which include work quality, quantity, timeliness, effectiveness, and independence. Obstacles of librarians in improving the performance of circulation services, namely: Lack of human resources, inadequate facilities and infrastructure. The librarian's efforts in improving the performance of circulation services, namely: Adding management human resources, adding and improving facilities and infrastructure. The performance of librarians in Circulation Services at the Regional Library and Archives Service of Jambi Province is quite good, although it is not fully maximized and can be improved again to achieve excellent service quality

Historical Transformations of the Higher Library Education System in Poland

The aim of the study is to determine the features of the cognitive and organisational components’ formation of the Polish higher library and information education model in the main historical periods of its development. The article highlights the history and current status of Poland’s higher library education system and clarifies its place within the European system of university training of library and information professionals. The research methodology is based on heuristic frameworks of systematic and historical approaches, source and comparative methods, and content analysis of bachelor’s and master’s curricula in Library Studies. The scientific novelty of the research is to prove common and different in the systems of higher library education in Poland and Ukraine, to introduce the results of the curriculum in library content and structure analysis of leading Polish universities scientifically. It is noted that Poland, before other post-Soviet European countries, has successfully implemented all the basic principles of the Bologna Process into educational practice. It helped to improve the quality of librarians’ training and their competitiveness in the European labour market. Conclusions are made on the main periods of the Polish model of the higher library education institutionalisation, with its formation being influenced by various socio-cultural, geographical and political factors. It is determined the specifics of the Bachelor, Master and Doctor of Philosophy Degrees’ training in the “Library and Information Studies” speciality in leading Polish universities, with the profiles and content of their educational programmes been characterised. The study determines the organisational features of the library and information staff’s training at different academic levels and gives characteristics to the key competencies that students acquire during their mastery. Emphasis is placed on promising for Ukraine achievements and innovations of the Polish model of training library and information specialists, which should be implemented within a single integrated programme subject area 029 “Information, Library and Archival Studies”.

EVIDENCE-BASED LIBRARY MANAGEMENT: URGENSI DAN TANTANGAN PENERAPANNYA DI INDONESIA

Evidence - based library management ( EBLM ) is a relatively new concept in the library management. This concepthas been implemented in several countries to improve the quality of library services, the quality of librarians, and thequality of publications in field of library and information science. This study discusses the urgency of implementingEBLM in Indonesia and its challenges. The study use literature and secondary data method. The secondary datawhich used consists of the availability and the access to scientific evidences as well as the quantity and quality ofhuman resources. Results of the data and theory triangulation was then analyzed descriptively. The results arguethat EBLM is important to be implemented in Indonesia and might be a potential to overcome the existing problemsof librarianship, particularly in LIPI. The implementation will face some challenges such as the limited scientificevidences and the ideology of librarian or library leader. The study also provides several recommendations tosupport EBLM implementation on national scale, library organizations, and professional organizations.

Education Quality Process Model and Its Influence on Students’ Perceived Service Quality

Service quality has become an important topic in the services marketing literature because it affects the cost,profitability, customer satisfaction, and customer retention (Buzzell & Gale, cited in Buttle, 1996; Bolton &Drew, 1991; Reichheld & Sasser, 1990). As such, it is crucial to identify the determinants of the students’perceived service quality in higher education. The aim of this research is to investigate the determinants ofstudents’ perceived service quality for a private higher education institution in Malaysia, based on the processmodel of education quality. A total of 458 undergraduate business students from a private university in Malaysiaparticipated in this research. The research found that quality of librarians, staff responsiveness from the Divisionof Examinations and Awards, curriculum, amount of recreational activities, and the process model of educationquality are positively related to the students’ perceived service quality.

Scholarly Publication by University Librarians: A Study at Penn State

The amount of scholarly publication that is required of academic librarians is thought to vary among different types of colleges and universities. The present study looks in detail at the aggregated publishing record of the librarians at Penn State University, an institution that requires publication as a condition of continued employment. Findings indicate that Penn State librarians are quite productive in terms of the number of publications they contribute to the literature, and they are strongly committed to research. Evidence suggests that increasing demands for publication have served to influence both the quantity and the quality of librarians’ publications in recent years.