This study evaluates the performance of the intercity public transportation route network system (AKDP) in Gorontalo Province, Indonesia, with a focus on aspects of service coverage, overlap, density, and route network deviations. Data were obtained through field surveys. The research method includes spatial analysis using Geographic Information Systems (GIS) to evaluate the coverage and distribution of routes, as well as statistical analysis to measure the density and ratio of routes based on operational data and field surveys. The research results show that the coverage of route services is not yet even, with some areas being underserved. Route overlaps were identified on several main corridors, resulting in operational inefficiencies. The density of the routes shows significant variation, with some routes experiencing overcrowding while others are underutilized. The route ratio also shows an imbalance between the number of vehicles and passenger needs. Deviations from the established route plan were also found, which could potentially reduce service reliability. Based on these findings, it is recommended to restructure the route network and improve operational management to enhance the efficiency and quality of transportation services in Gorontalo Province.
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