The issue of ageing is a global concern, and as urban areas develop, the proportion of citizens aged 60 and over increases. The percentage of Malaysians aged 65 and older increased from 6.5% in 2018 to 6.7% in 2019. In a decade, Malaysia is anticipated to attain the status of an ageing nation, with at least 15 percent of the population being 60 or older. By 2056, Malaysia will be a "super-aged society," as 20% of its population will be over the age of 65. In accordance with the 11th Malaysian Plan (2016–2020), Malaysia has launched the Smart City Initiative to prioritise the welfare of its 'rakyat' people. In addition, the government has unveiled the Intelligent Transport System Blueprint (2017–2022) to modernise the existing transport system. The global trend of an ageing population influences numerous aspects and facilities, including healthcare, financial services, urban planning, transportation, and religious centres. To improve the quality of life for the elderly, their residential environment must be modified. In terms of healthcare services and physical accessibility, elderly mobility presents difficulties. Consequently, the primary objective of this study is to investigate the factors that enable elderly people with smart mobility to access public spaces and transport facilities. To achieve these goals, the research design employs a qualitative approach. This study contributes to the development of smart cities and transport planning, which can support the sustainable mobility of the elderly in Malaysia, a nation confronting the challenges of an ageing population. In addition, the study will address the requirements of the elderly by incorporating the ageing population into national development plans and reevaluating existing planning alongside physical development zones. These initiatives are consistent with the National Sustainable Development Goals (SDGs), which seek to improve the quality of life for the elderly population.