Public Service Company Research Articles

Effects of Climate Change and Changes in Land Use and Cover on Water Yield in an Equatorial Andean Basin

Ecosystem services contribute significantly to human development, with water production being a crucial component. Climate and land use changes can impact water availability within a basin. In this context, researching water-related areas is essential for formulating policies to protect and manage hydrological services. The objective of this study was to estimate water yield in the sub-basins of the Tabacay and Aguilán rivers under climate change scenarios in 2030, 2040, and 2050, combined with scenarios of changes in land cover and land use. The InVEST model was employed to analyze water yield. The results show that crop areas were identified as the lowest water yield in future scenarios, and forested areas, particularly the region where the Cubilán Protected Forest is located, contribute the most to water yield in the subbasin. Besides, water yield has increased in the historic period (2016–2018) due to the conservation and reforestation initiatives carried out by the Municipal Public Service Company for Drinking Water, Sewerage, and Environmental Sanitation of the city of Azogues in 2018, the so-called Reciprocal Agreements for Water. Additionally, an increase in water yield is projected for future scenarios. This study can serve as a basis for decision-makers to identify areas that should prioritize protection and conservation.

Methodological Planning to Determine the Technological Expansion of Smart Metering Systems for Utilities

This research uses data analysis and mining techniques to determine the technological expansion of measurement systems in a public service company. It integrates technical, economic, geographic, and social variables into the analysis using machine learning techniques to discover patterns and relationships in large data sets. The fuzzy logic methodology is applied using the MATLAB programming tool “Fuzzy Logic” to build algorithms that allow for the correct selection of measurement, achieving greater efficiency and precision in the assignment of meter types. The results show that 98% of the metering systems in the significant part are electronic meters, with the “Residential BT” rate being the most extensive data set. Implementing the “fuzzy logic” technique recognizes that more than 60% of the meters are electronic, with the registration of active energy, reactive energy, and demand, allowing for greater control over the marketing variables of the distribution system operator. This research suggests that a future restructuring of electrical metering systems benefits the company and its users. By applying the analysis, a portfolio of viable projects for the replacement of measurement systems is obtained, and they are grouped into two clusters based on the total cost of the technological change.

Capture–translocation restores spawning migration connectivity of Razorback Suckers in the fragmented San Juan River

AbstractObjectiveBarriers to movement negatively affect population vital rates of riverine fishes that rely on connected migratory routes to complete components of their life cycle, such as reproduction and recruitment. In the southwestern United States, decades of water diversion, construction of large impoundments, and loss of floodplain habitats have all contributed to highly fragmented riverscapes. A capture–translocation strategy was implemented for Razorback Suckers Xyrauchen texanus in the San Juan River to mitigate the negative effects of two barriers while precluding the upstream movement of nonnative species. We hypothesized that translocated individuals would remain upstream of barriers during the spawning season and that aggregations of translocated Razorback Suckers would be identified upstream in spawning habitats.MethodsWe used radiotelemetry to assess movement of Razorback Suckers after translocation above the two barriers. We deployed fixed remote radio receivers to determine residency time above each barrier and conducted mobile telemetry surveys to monitor upstream destinations after translocation.ResultAlthough most Razorback Suckers returned downstream of barriers within 2 months of translocation, we provide evidence that most individuals remained upstream long enough to successfully spawn. After translocation above the Piute Farms Waterfall, 80% of individuals remained upstream for 26 days in 2020 and for 23 days in 2021. Further upstream (307 km), at a weir operated by the Public Service Company of New Mexico, 80% of translocated individuals remained above the barrier for 37 days in 2021 and for 25 days in 2022. After fish translocation above both barriers, we observed upstream movements ranging from 2 to 262 km and we detected distinct aggregations within the expected spawning season.ConclusionAlthough translocation efforts seasonally reconnect migratory routes for a proportion of the population and may increase spawning potential, other conservation actions are likely still needed to improve recruitment conditions for juvenile fish.

The Social Economic Contributions of NIPSCO (Northern Indiana Public Service Company) to Northwestern Indiana: A Brief Economic Report Analysis

This brief economic report analysis highlights that NIPSCO is an important economic driver in Northwestern Indiana due to their high investments, including purchases of goods and services, and employing a highly skilled labor force. NIPSCO’s significant capital investments develops a modern and reliable energy generation and distribution infrastructure, and hence in turn supports the region’s economic development. In addition, both GDP and employment multipliers for NIPSCO demonstrate that due to the energy industry in Northwestern Indiana, NIPSCO creates more additional GDP and jobs in other industries in the region. In short, this brief economic report analysis shows that NIPSCO makes significant social economic contributions to the region’s economy in Northwestern Indiana.

Investigating mercury in road sediment in Michigan City, Indiana: A new type of environmental pollution record

Mercury (Hg) is well recognized as a toxic heavy metal known to detrimentally impact the health of humans and wildlife. A common source of Hg pollution is coal combustion emissions associated with energy generation. This study takes the novel approach of using road sediment to assess the presence, distribution, and concentrations of Hg in the environment. Here, the spatial distribution of Hg in road sediment is also evaluated relative to the Northern Indiana Public Service Company (NIPSCO) Generating Station in Michigan City, Indiana, U.S.—a coal-burning power plant. Given that NIPSCO plans to decommission the plant by 2028, this data provides a baseline for evaluating Hg concentrations in the local environment and for future assessment of environmental recovery from legacy pollution and/or impacts of pollution redistribution associated with site redevelopment. Our data reveal an average concentration of 6.8 (µg/kg) of Hg and a range from 1.5 µg/kg to 28.5 µg/kg in road sediment samples (n = 42). Across the ∼53 km2 study area, the overall distribution of Hg is patchy and irregular spatially, however, higher concentrations are more proximal to the coal plant and are generally consistent with prevailing wind directions. Other significant Hg inputs are present in the region although, specifically two major areas of steel manufacturing located to the west of Michigan City and broadening the scope of sampling may be an essential next step. However, this investigation demonstrates that road sediment may be an effective medium for investigating Hg pollution in the environment globally.

Comparison of Classification Methods on Twitter Sentiment Analysis of PDAM Tugu Tirta Kota Malang

The Regional Drinking Water Company (PDAM) Tugu Tirta is a public service company in Malang's drinking water distribution field. The company uses a customer complaint feature that is provided on the website. However, only a few people know about it and use it. From this problem, the researcher uses social media data, namely Twitter, to explore data sources and collect feedback tweets from the customer. However, analyzing the sentiment of the 1000 data used is elusive. The tweets contain unstructured text, so the researcher applies the labeling from the dataset, preprocesses the text, and then extracts the tweets by applying the classification methods by comparing Support Vector Machine (SVM), Naive Bayes (NB), Random Forest (RF), Logistic Regression (LR), Short-Term Long-Term Memory (LSTM), and Indonesian BERT to achieve highly accurate results. The tests with six methods show that Logistic Regression and Indonesian BERT are the best methods, with an accuracy of 85%. In this study, we obtained an effective algorithm to classify a comment as positive, negative, or neutral related to the Tugu Tirta Regional Drinking Water Company (PDAM).

Analysis of the role of pt ASDP Indonesia Ferry (Persero)'s training and development program to improving customer satisfaction

As a public service company, PT ASDP Indonesia Ferry (Persero) needs to improve the quality of human resources and service quality in order to maintain customer satisfaction. The type of study used is descriptive with a qualitative approach. This research was conducted to determine the role of the training and development program carried out by PT ASDP Indonesia Ferry (Persero) as an effort to improve the quality of service to the community. This study was design to show whether efforts to improve PT ASDP Indonesia Ferry (Persero)’s service quality are able to compete with their competitors.

Methodological proposal for the measurement of the incidence of electronic satisfaction and the flow experience in loyalty to the public service company

La presente investigación se enfoca en proponer una metodología para medir la incidencia de la satisfacción electrónica y la experiencia de flujo en la lealtad a la empresa de servicios públicos. Se establecen tres hipótesis: la influencia de la satisfacción electrónica en la lealtad hacia la empresa, la experiencia de flujo del cliente indicador de su lealtad y la satisfacción electrónica en términos de retroalimentación bidireccional. A través de una exhaustiva recopilación de datos y la explicación de su análisis estadístico, sumados al planteamiento de una encuesta que responde a estas interrogantes se pretende hallar resultados que respalden las hipótesis planteadas. Además, de demostrar que las variables propuestas cuentan con mutua influencia. Finalmente se busca implementar la presente metodología específicamente a empresas del sector público en su gestión de información para mejorar la retención de clientes y fortalecer la relación con ellos, destacando la importancia de brindar una experiencia satisfactoria y envolvente en sus plataformas digitales.

PENDAMPINGAN PEMBUATAN BADAN HUKUM BUMDes HASIL BERKAH MOTEKAR DESA NAGRAK

Nagrak Village, Ciater District, located in Subang Regency has a BUMDes with the name Hasil Berkah Motekar which has been established since 2017. There is a Job Creation Law which explains that now BUMDes can run a business and/or public service company and form a legal entity business unit. The BUMDes does not yet have a legal entity, because the management of the BUMDes is constrained by technical problems in its management. During this period of service, assistance was provided in creating a business entity for the BUMDes of Nagrak Village. The activity was carried out in 3 stages, among them: Observation, discussion with the manager and registering BUMDes to the Ministry of Law and Human Rights. In this period of service, the author can contribute to BUMDes Results Berkah in obtaining a new Legal Entity which means it has the same position as business entities in general and hopes to be able to facilitate village partnerships, introduce regional potential, accelerate village economic development and success. National Sustainable Development Goals (SDGs).
 Keywords: Business Entities, BUMDes, Employment Creation Act

How Many Are Too Few and How Many Too Much? Gender Group Composition and Absenteeism

Increasing women’s representation in organizations and politics has become a top priority for many organizations. The individual consequences of doing so, however, remain largely unknown. For example, how the rising number of women in the workplace affects withdrawal behavior of women and men is unclear. In this study, we bridge the diversity and withdrawal behavior literatures to explore the consequences of gender and gender composition in groups on individual absenteeism and ultimately on group abandonment. Using a dataset of 10,332 blue-collar workers in 1,064 groups at a public service company tracked over four years, we found that for women, gender group composition and absenteeism had an U-shaped curvilinear relationship, such that the higher the proportion of women in the group, the lower women’s absenteeism up to a tipping point from which a further increase in the share of women in the group did not decrease absenteeism. As expected, the proportion of women in their groups did not impact men’s absenteeism. Finally, we also found that these effects on absenteeism endured over time and increased group abandonment. We derive implications of our findings for managers and organizations.

The Cognitive Function at Work Questionnaire (CFWQ): A new scale for measuring cognitive complaints in occupational population

Cognitive functioning is a relevant work and health related topic, however, validated methods to assess subjective cognitive complaints (SCC) at work are lacking. We introduce the Cognitive Function at Work Questionnaire (CFWQ) for measuring SCC in occupational settings. 1-year follow-up data of 418 employees from a Finnish public media service company was analyzed. Participants completed web-based CFWQ, cognitive tests and a broad set of questionnaires for evaluating depression, anxiety, insomnia, daytime sleepiness, burnout, stress, mental job burden, work ability, cognitive errors, and perceived health. The factor analysis yielded a model with the CFWQ subdomains: Memory, Language, Executive Function, Speed of Processing, Cognitive Control and Name Memory. The internal consistency (Cronbach’s alpha = .87) and the test-retest constancy (ICC = .84) reflected good reliability. Correlation between the CFWQ and cognitive errors at work ranged from .25 to .64 indicating adequate concurrent validity. Employees with depression, insomnia and burnout symptoms had higher (p < .001) CFWQ scores than participants without these symptoms. Depression and burnout symptom severity as well as accumulation of mood, sleep, and psychosocial stressors were associated with higher CFWQ scores (p < .001 in all). The CFWQ appears psychometrically sound measure for the assessment of SCC in occupational population.

Quality of Public Service for Regional Water Companies: A Case Study in Local Water company Region II Makassar City

This article reviews the quality of public services of the Regional Water Company (PDAM), which is a regional company, is given the responsibility to develop and manage water supply systems and to serve all groups of consumers at affordable prices. Until now PDAM is the only public service company in the field of water supply, if it is not able to manage supply and demand properly, the presence and role of PDAMs will always be highlighted by the public as consumers. PDAM Region II of Makassar City is faced with problems concerning the quality of services that are still unsatisfactory to the public. This is indicated by the community perception, water that is still unable to deliver water continuously 24 hours a day and the response of the community, especially customers in zones 33 and 38, Makassar city is average -Rata stated that it was still ineffective on the level of drinking water services by PDAM Region II Makassar City.

Comercialization of Airnav Indonesia as Air Navigation Provider: Is it beneficial?

The aim of the research is to analyse whether commercialization air navigation service and how Airnav Indonesia as a provider may have a benefit from it. This normative legal research uses statutory approach. The results of research show that following the transfer of authority and responsibility from PT. Angkasa Pura I and PT. Angkasa Pura II as the air navigation service provider in January 2013, the air navigation service in Indonesia entered into a new chapter which is monopolized by one company, that is “Lembaga Penyelenggara Pelayanan Navigasi Penerbangan Indonesia” (LPPNPI) or “Airnav Indonesia”. By the Governmental Decree No. 77 of 2012, Airnav Indonesia was established to provide air navigation service in order to secure the aviation safety and air traffic over the Indonesia territory. Generally, air navigation service is treated as public service in many countries, however, the idea to commercialize the air navigation service has been applied in some countries. The Government should consider altering Airnav Indonesia from a public service company to be a commercial business company which may contribute to the Government’s income. Commercialization of the air navigation service will provide a mutual benefit not only among stakeholders in the aviation industry, but also for aviation safety. Eventually, the Airnav Indonesia as the sole air navigation service provider in Indonesia could be a profit centre institution instead of merely a public service company.

PENGARUH KONSENTRASI KEPEMILIKAN TERHADAP KINERJA PERUSAHAAN JASA GO PUBLIC

The purpose of this research is to find out the influence of concentrated ownership of two largest shareholder on go public service company performance in Indonesian. In this research, the data are collected from 15 company which are listed at Jakarta Stock Exchange from 2001 until 2006 with purposive sampling method. This research uses multiple linear regression as the analysis method. The results find out that there is influence between concentrated ownership and company performance which uses Return On Asset as the measures. The result also show there is no influence between Growth Revenue Rate and Return On Asset. So, the best contribution for this this research is managers have to attention to this factor more carefully .

KUALITAS KINERJA PERUSAHAAN DAERAH (BUMD): ANALISIS BEHAVIORAL INTENTIONS PELANGGAN PADA PERUSAHAAN DAERAH AIR MINUM KOTA SURABAYA

Drinking water District Company (PDAM) as a public service company must create professional service. The availability of fresh and healthy water is an important need for the dweller of Surabaya city because the pure water pollution remains in high degree, and the source of PDAM’s water fountain is limited. PDAM as a service company that serves the society need and concerns with the basic need of human being that has not been substituted yet. For that reason, PDAM is required to give professional services continuously. PDAM as the only one public company that has the highest customer list in the matter of complaining as written in mass media. So that, it needs evaluation and innovation forward the PDAM quality service.This research is done by survey in the form of questionnaire to the PDAM customer of Surabaya. Research sampling are 488 customers that consist of three groups of customer based on their experience of getting problem They are the group of uncomplicated customer, of complicated but can be solved customer, and of complicated and can not be solved customer.Using the technique of factor analysis, regression analysis, and chi-square simultaneously the quality of service influence toward the intention which is taken (behavioral intentions) for the complicated and can not be solved customer either simultaneously or partially the service quality that has not influenced toward the behavioral intentions of the PDAM customer of Surabaya.

Costs Dive with Tailored Planning: Shared and Unique Content in Aviation Protection Plans Provide Economic Efficiency

From 2002 to 2003, the Colorado Rural Electric Association (CREA ) led the development of avian protection plans (APPs) with avian risk assessments (ARA s) for 21 cooperatives, two municipal utilities, and the Public Service Company of Colorado (now known as Xcel Energy). Making use of the best mapping and data collection tools of the day, these documents offered guidance on avian management and mitigation to improve avian safety and system reliability. These tailored APPs leveraged shared and utilityspecific content to meet the unique needs of each utility, while remaining affordable to small providers. The CREA project leveraged available efficiencies to deliver 24 utilityspecific APPs at a far lower cost than would have been possible had each APP been developed separately. Due to this large-scale, visionary effort, the vast majority of Colorado's power lines are covered by an APP. To our knowledge, no group of independent utilities had developed tailored APPs for more than a decade after the CREA project.

Job safety and awareness analysis of safety implementation among electrical workers in airport service company

Electrical is a fundamental process in the company that has high risk and responsibility especially in public service company such as an airport. Hence, the company that operates activities in the airport has to identify and control the safety activities of workers. On the safety implementation, the lack of workers’ awareness is fundamental aspects to the safety failure. Therefore, this study aimed to analyse the safety awareness and identify risk in the electrical workplace. Safety awareness questionnaires are distributed to ten workers in order to analyse their awareness. Job safety analysis method used to identify the risk in the electrical workplace. The preliminary study stated that workers were not aware of personal protective equipment usage so that the awareness and behavioural need to be analysed. The result is the hazard was found such as electrical shock and noise for various intensity in the workplace. While electrical workers were aware of safety implementation but less of safety behaviour. Furthermore, the recommendation can be implemented are the implementation of behaviour-based safety (BBS), 5S implementation and accident report list.

Supervisory System for Fault Detection and Diagnosis in Drinking Water Treatment Plants Using Fuzzy Engine

In Drinking Water treatment plants (DWTPs) is critical make an early fault detection and diagnosis for warranty a qualified service, this is helpfully for a good take decisions process on day by day operations This paper presents the development of a rule based supervisory system, that uses fuzzy logic for predict fails in turbidity sensor on water intake stage zone, those rules were built for expert's information and historical reviews. In this sense, this paper introduces a practical example on a turbidity sensor located on Puerto Mallarino DWTP's water intake stage from Public Service Company of Cali (EMCALI EICE ESP), Colombia

KUALITAS KINERJA PERUSAHAAN DAERAH (BUMD): ANALISIS BEHAVIORAL INTENTIONS PELANGGAN PADA PERUSAHAAN DAERAH AIR MINUM KOTA SURABAYA

Drinking water District Company (PDAM) as a public service company must create professional service. The availability of fresh and healthy water is an important need for the dweller of Surabaya city because the pure water pollution remains in high degree, and the source of PDAM’s water fountain is limited. PDAM as a service company that serves the society need and concerns with the basic need of human being that has not been substituted yet. For that reason, PDAM is required to give professional services continuously. PDAM as the only one public company that has the highest customer list in the matter of complaining as written in mass media. So that, it needs evaluation and innovation forward the PDAM quality service.This research is done by survey in the form of questionnaire to the PDAM customer of Surabaya. Research sampling is to the amount of 488 customers that consist of three groups of customer based on their experience of getting problem; they are the group of uncomplicated customer, of complicated but can be solved customer, and of complicated and can not be solved customer. Using the technique of factor analysis, regression analysis, and chi-square simultaneously the quality of service influence toward the intention which is taken (behavioral intentions) for the complicated and can not be solved customer either simultaneously or partially the service quality that has not influenced toward the behavioral intentions of the PDAM customer of Surabaya.

ANALISIS JALUR DALAM FUNGSI PELAYANAN TERHADAP LOYALITAS NASABAH DENGAN PURNA-PELAYANAN SEBAGAI VARIABEL INTERVENING: STUDI KASUS DI BPR PONOROGO

Drinking water District Company (PDAM) as a public service company must create professional service. The availability of fresh and healthy water is an important need for the dweller of Surabaya city because the pure water pollution remains in high degree, and the source of PDAM’s water fountain is limited. PDAM as a service company that serves the society need and concerns with the basic need of human being that has not been substituted yet. For that reason, PDAM is required to give professional services continuously. PDAM as the only one public company that has the highest customer list in the matter of complaining as written in mass media. So that, it needs evaluation and innovation forward the PDAM quality service.This research is done by survey in the form of questionnaire to the PDAM customer of Surabaya. Research sampling are 488 customers that consist of three groups of customer based on their experience of getting problem They are the group of uncomplicated customer, of complicated but can be solved customer, and of complicated and can not be solved customer.Using the technique of factor analysis, regression analysis, and chi-square simultaneously the quality of service influence toward the intention which is taken (behavioral intentions) for the complicated and can not be solved customer either simultaneously or partially the service quality that has not influenced toward the behavioral intentions of the PDAM customer of Surabaya.