Public Perception Of Quality Research Articles

Public commentary on teacher quality: an analysis of media comment on the teaching performance assessment

In Australia, the Teaching Performance Assessment (TPA) is a relatively new, mandatory hurdle which must be completed just prior to the graduation stage of initial teacher education (ITE) programmes. This high-stakes task is one of a growing number of requirements to come out of the standards and accountability regime as outlined in the Australian Institute for Teaching and School Leadership (AITSL) document for accreditation for ITE programmes. We delve into the public commentary about the broader commission of preservice and graduate teacher quality in general and the TPA in particular. We draw on Bernstein’s pedagogic identities and deductively apply this theory to explore this phenomenon. We use a data set of publicly available legacy media and social media tweets made over a ten-month period from August 2019 to May 2020 to reveal the focus, inherent bias and pedagogic identities promoted by these public discourses. The paper concludes with discussion about the implications of these drivers on the public perception of quality in ITE and on the status of teaching more broadly.

Analysis Of Consumer Perceived Value To Quality Service Healthcare During The COVID-19 Pandemic At Tanjung Balai City Hospital

Background:Perception is a person's process of knowing several things through his five senses. Perception does not appear to exist because it occurs outside of awareness, but perception depends on the complex functions of the nervous system. Health service facilities, during the COVID-19 period, became something terrible for the community, where people who were sick were afraid to come to health services because they were worried about being diagnosed positively with COVID-19, whether health services during COVID-19 increased or decreased. Objective: to analyze the quality of health services on public perception at Tanjung Balai General Hospital during the Covid-19 Pandemic. Method: This type of research is observational analytic research. The research location was at the Tanjung Balai General Hospital which was carried out in November 2022. Results: Most respondents were in the 45–54-year-old age category (32.2%). Based on gender, the most were women as many as 208 people (77%). Based on work, the most were in the PNS category, with 105 people (38.9%). Based on education at most S1 as many as 63 people (23.3%). Most people's perceptions of the quality of Tanjung Balai General Hospital were in the good category with 144 people (53.3%) and those who said they were not good were 126 people (46.7%). There is a significant relationship between people's perceptions of tangible quality (p=0.000), reliability (p=0.000), responsiveness (p=0.000), assurance (p=0.000), and attention (p=0.000) at Tanjung Balai Hospital to health services during the Covid-19 pandemic. Conclusion: There is a significant relationship between public perception of quality at Tanjung Balai General Hospital for health services during the Covid-19 pandemic.

Public Perception of Quality and Support for Required Access to Drinking Water in Schools and Parks.

We assessed public support for required water access in schools and parks and perceived safety and taste of water in these settings to inform efforts to increase access to and consumption of tap water. Cross-sectional survey of the US public collected from August to November 2011. Random digit-dialed telephone survey. Participants (n = 1218) aged 17 and older from 1055 US counties in 46 states. Perceived safety and taste of water in schools and parks as well as support for required access to water in these settings. Survey-adjusted perceived safety and taste as well as support for required access were estimated. There was broad support for required access to water throughout the day in schools (96%) and parks (89%). Few participants believed water was unsafe in schools (10%) or parks (18%). This study provides evidence of public support for efforts to increase access to drinking water in schools and parks and documents overall high levels of perceived taste and safety of water provided in these settings.

Mandatory Disclosure of the Engagement Partner's Identity: Potential Benefits and Unintended Consequences

SYNOPSIS This paper contributes to the deliberations on the potential consequences of requiring disclosure of the engagement partner's identity in the audit report. The PCAOB has recently suggested that this requirement will lead to enhanced audit quality due to increased engagement partner accountability and improved transparency of the audit process. The goal of our commentary is to examine this issue by considering factors that potentially affect audit quality in appearance and audit quality in fact, and applying insights from three distinct academic frameworks: source credibility, accountability, and the theory of affordances. While prior evidence from source credibility research implies that a mandatory signature will likely increase audit quality in appearance, its impact on audit quality in fact remains unclear. Academic literature suggests that increased accountability will increase audit effort but is silent on the associated increase in audit effectiveness. As a result, mandatory disclosure is likely to increase the risk of over-auditing because audit services have the essential characteristics of a credence good. As for an increase in audit quality in appearance, the question remains whether the current perception of audit quality is too low or too high. The increase in public perceptions of audit quality without an associated increase in actual quality is a desirable accomplishment only when public perception of quality is below actual audit quality. Otherwise, the measure increases the gap between delivered audit quality and public perceptions of it. We suggest specific research opportunities in this area.

Communicating with Patients and Providers

You have accessThe ASHA LeaderFeature1 Aug 2009Communicating with Patients and Providers Ann W. KummerPhD, CCC-SLP Ann W. Kummer Google Scholar More articles by this author , PhD, CCC-SLP https://doi.org/10.1044/leader.FTR2.14102009.10 SectionsAbout ToolsAdd to favorites ShareFacebookTwitterLinked In All businesses (including health care organizations and private practices) need to market their services to attract customers, clients, or patients. Marketing is so important that it is usually part of any successful organization’s strategic plan. The effectiveness of marketing designed to develop name recognition and a public perception of quality, value, and trust can determine the organization’s ultimate market share and financial viability. In the Division of Speech Pathology at Cincinnati Children’s Hospital, we market our services in many ways. As a result, we are the largest pediatric speech-language pathology program in the country and have a long list of patients waiting for services. From our experience, we suggest several strategies. Marketing to Potential Referral Sources We found the following strategies to be effective in reaching out to referral sources: Lectures. Offer to speak to physician groups about disorders that they see and we treat. Many physicians do not know about the services we can provide. Certainly, putting a face and personality to your program also helps. Handouts and brochures. Provide easy-to-read handouts/brochures at lectures and mail them to potential referral sources. These handouts should include important clinical information but also information on how to refer to your program. Surveys. Send a survey to current and potential referring physicians to demonstrate that you care about serving their needs. From our surveys, for example, we learned that physicians do not want long, detailed reports. We changed our report format and let physicians know we responded to their feedback. Personal visits. Set up 15-minute meetings with physician practices. Give them brochures and discuss the types of patients that are appropriate to refer. Letters. Send an annual letter to professionals who are current or potential referral sources. Include a brochure that describes your services and gives guidelines for referrals and a phone number for physicians to call if they have a question, are concerned about a patient, or need patient handouts. Web site. Include material on your Web site that describes your services and provides information for physicians and families. We find that people are more likely to seek services if they find helpful information on our Web site. Media coverage. Look for every opportunity to obtain publicity about your program. Although television and newspaper coverage may be hard to get, it is relatively easy to place an article in a physician’s monthly newsletter or on the hospital’s Intranet. Marketing to Potential Patients The following two strategies worked well in raising awareness of our services to potential patients: Free screenings. Free or low-cost screenings advertised through the media often provide an ongoing source of new patients. Events. Partner with another business or organization to host a mutually beneficial event. Through a partnership with local bookstores, for example, we offer a free program about using books to stimulate language development; in return, the bookstore attracts more people to the store. We offer a valuable service, and we receive free publicity and books. Marketing your program doesn’t require a billboard on the expressway or a sign on a bus. Instead, marketing typically involves direct communication with potential patients or referral sources. Marketing can be done while serving others and, therefore, has more credibility and value than advertising. Regardless of the size of your program or budget, marketing should always be part of your strategic plan. Author Notes Ann W. Kummer, PhD, CCC-SLP, is senior director of the Division of Speech Pathology at Cincinnati Children’s Hospital Medical Center and professor of clinical pediatrics and otolaryngology-head and neck surgery at the University of Cincinnati. Contact her at [email protected]. Additional Resources FiguresSourcesRelatedDetails Volume 14Issue 10August 2009 Get Permissions Add to your Mendeley library History Published in print: Aug 1, 2009 Metrics Downloaded 79 times Topicsasha-topicsleader_do_tagleader-topicsasha-article-typesCopyright & Permissions© 2009 American Speech-Language-Hearing AssociationLoading ...