Public Management Literature Research Articles

Work-Life Balance and National Context in Attraction to Public Employment

ABSTRACTWhat explains preferences for public employment versus private business employment. Much of the extant literature considers this topic within the context of single-nation studies and the work motives of those individuals already employed by government. This study contributes to the public-management literature with a cross-national examination of government employment preferences across 31 national samples using data from the International Social Survey Programme. Results indicate that a desire for more work-life balance is negatively associated with a preference for government employment and that measures of national economic health help explain the variation in preferences for government employment across nations.

State-owned enterprises in the contemporary global business scenario: introduction

PurposeThe purpose of this paper is to introduce the special issue on state-owned enterprises (SOEs) in the contemporary global business scenario. Against the theoretical background of and the invited themes for the special issue, the paper presents a summary of key findings and practical implications of the accepted papers and suggests future research directions.Design/methodology/approachThe paper is conceptual, which organized through utilitarianism or legitimism; SOEs scenario 1 – hungry fox, hunting bears; SOEs scenario 2 – dancing elephant, flying bears; what do we know and what we wish to explore; what have been examined; what we need to study further; closing note by bears’ well-wishers; and protocol of the special issue.FindingsBy deeply looking into emerging economies (China, India), developed economies (Denmark, Italy, Sweden), transition economies (Tunisia) and diverse sectors (public transport, space), coupled with cross-country sample data, the nine accepted papers have discussed several interesting findings and recommended numerous implications for the policymakers and SOEs’ managers. Drawing upon the interdisciplinary literature, empirical and qualitative papers would deepen the understanding of the growth strategies and performance of SOEs, and the application of management theories such as institutional theory, agency theory, social exchange theory, managerial grid theory, incomplete contracts theory and public governance view, among others. The issue also brings a review-cum-citation analysis paper on the impact of privatization on the performance of SOEs.Originality/valueThe papers have made unique contributions to the public economics, new public management, international business and organizational development literature by critically analyzing the burgeoning phenomenon of the changing dynamics and globalization of SOEs.

Institutionalization to internationalization

PurposeThe purpose of this paper is to examine the most interesting research question of the past decade – What Lures the Bears? Leveraging the public sector management and international business strategy literature, the paper first presents an overview of the transformational dynamics of state-owned enterprises (SOEs) in three major phases – institutionalization, privatization, and corporatization, and internationalization. Then, it analyzes geographic patterns and industry trends of the outward foreign direct investment (FDI) projects announced by SOEs over an eight-year period.Design/methodology/approachGrounded in the exploratory research such as inductive and deductive logic, the study proposes theoretical constructs, and discusses several findings based on the data accessed from highly cited archival sources, such as the UNCTAD FDI stat/WIRs, the World Development Indicators, Doing Business Report, Global Competitiveness Report, the Index of Economic Freedom, the Academic Ranking of World Universities, and the Fortune Global 500.FindingsBased on an analysis of global market trends (a sample of over 20 countries and five industries), the study highlights that SOEs from Asia and Europe have been greatly expanded into developed markets, thus to secure natural resources, to acquire strategic assets like technology, and to leverage the developed financial markets and better investment environment. Therefore, SOEs’ outward FDI strategy and overseas performance was driven by institutional transitions, resource security, home market development and government legitimacy may contribute to the competitive advantage of their home country.Practical implicationsThe study offers several implications for the policymakers of the governments in emerging economies and bureaucratic management of SOEs. It recommends that state ownership pattern and bureaucratic system of SOEs need to be reexamined, revised, and corporatized in the changing dynamics of the multinational business environment, thus to secure resources, acquire technological know-how, and compete in home and global markets.Originality/valueAs a response to academic calls on the globalization, performance and governance mechanisms of SOEs in and out of emerging economies, this paper draws a unique presentation of the transformational dynamics of SOEs – establishment to internationalization.

The Goldilocks question: what size is ‘just right’ for social care providers?

Here, we apply the ‘Goldilocks’ question to social care: what size of care provider is ‘just right’? Empirical research to date has struggled to find evidence for an optimal size for public service providers, although policymakers remain keen to suggest that size is a key aspect of organisational performance. The article makes an innovative contribution to this literature, drawing on empirical research with care providers and people who use their services in England. Findings from 143 interviews with people using different-sized care services suggest that micro-organisations (employing five staff or fewer) achieve better outcomes for their cost base than larger organisations, although our study is necessarily exploratory rather than statistically definitive. The salience of size in a social care setting provides a basis for hypothesising that organisational size may be more significant in relation to care than it has been found to be in broader public management literature, though research with larger and more robust samples is needed.

Euroregions as Soft Spaces: Between Consolidation and Transformation

National borders constitute barriers to social, economic and political processes and, thus, tend to contribute to the peripheralisation of border regions. The paper compares the evolution of two euroregions in peripheral central European border regions, whose objective is to overcome such negative border effects by promoting cross-border cooperation at the regional level. On a theoretical level, the paper argues for an understanding of euroregions as soft spaces. Rather than viewing them primarily as instances of state rescaling, the paper emphasizes their role as adaptive service providers for local constituencies. It is suggested that their long-term stability depends on their relation to, and the internal dynamics of, politico-administrative hard spaces at the regional, national, and supranational level. While hard spaces are associated with the notion of the Weberian bureaucratic state, soft spaces combine many of the ideas of the New Public Management literature. Building on an organizational ecology perspective, the paper forwards the argument that stable, resourceful, and accessible hard spaces constitute a predictable and engaging environment within which softer arrangements may compete for the delivery of services. However, the interplay between soft and hard spaces tends to have an impact on the euroregions’ agendas. While EU cohesion policy provides incentives to strengthen horizontal cross-border coordination, the organizational integration of the two euroregions remained rather loose, testifying to the continued importance of domestic prerogatives.

RNICE Model: Evaluating the Contribution of Replication Studies in Public Administration and Management Research

Abstract Replication studies relate to the scientific principle of replicability and serve the significant purpose of providing supporting (or contradicting) evidence regarding the existence of a phenomenon. However, replication has never been an integral part of public administration and management research. Recently, scholars have called for more replication, but academic reflections on when replication adds substantive value to public administration and management research are needed. This article presents the RNICE conceptual model, for assessing when and how a replication study contributes knowledge about a social phenomenon and advances knowledge in the public administration and management literatures. The RNICE model provides a vehicle for researchers who seek to evaluate or demonstrate the value of a replication study systematically. The practical application of the model is illustrated using two published replication studies.

Public sector innovation: the effect of universities

A growing literature in public management has identified the key role that innovation can play in enhancing agency efficiency, effectiveness, performance and legitimacy. However, considerably less is known about the actual sources of knowledge generating innovative activity in the public sector. This paper fills this crucial gap in the literature by explicitly analyzing the link between a key source of knowledge and ideas, universities, and the innovative activities of public organizations. By utilizing a new source of data, this paper is able to show that not only do universities play a key role in generating innovative activity in public organizations, but the nature of innovations and their impact on public sector performance are related to the role played by universities. The findings suggest that universities play a key role in generating innovative activity in public organizations as doing so can increase the quality of public services, employee job satisfaction, and interagency collaboration.

Managing Successful Change Efforts in the Public Sector: An Employee’s Readiness for Change Perspective

This study brings together public and private sector research on change management to highlight the important role of public servants as recipients of change, which is underemphasized in the public management literature. In doing so, we identify and operationalize factors of managing successful change—involved communication and change recipients’ beliefs. The effect of involved communication on developing employees’ readiness for change is explored. Data were collected from public sector research and development organizations in Pakistan. The results of the structural equation modeling support the positive role of involved communication in developing employees’ readiness for change. Employees’ organizational identification and change recipients’ beliefs also exhibit a significant mediating role in the above-stated relationship. This study significantly contributes to the existing literature of change management in the public sector by focusing on employees as key players in an organization’s change process. Practical implications and future research directions are also discussed.

What makes public sector innovations survive? An exploratory study of the influence of feedback, accountability and learning

The question whether public sector innovations last, and what determines their chances of survival, remains a gap in the public management literature. This exploratory study focuses on the winners and nominees of public sector innovation awards in Belgium, France, the Netherlands, Romania, Slovakia and the UK. Through a survey covering 220 cases, it examines whether feedback loops, accountability mechanisms and learning processes (FAL) can explain the survival of public sector innovations. The conclusion is that a culture of feedback, accountability and learning seems to be positively linked with the survival of innovations. Points for practitioners It is one thing to innovate, but it is another to make innovations last. A culture of feedback information, learning processes to interpret this feedback information, and a culture of accountability seem to improve the chances of innovations to stand the test of time. Instruments to measure innovation’s performance on its own do not seem to affect innovation’s survival chances.

Capital Budgeting and Management Practices: Smoothing Out Rough Spots in Government Outlays

Public capital budgeting and management literature recommends long‐term capital and fiscal planning practices to prevent large fluctuations in outlays caused by fiscal stresses. This study extends the literature by examining the effects of long‐term capital planning and management practices such as the use of a capital budget, separate impact analyses, and the use of bond financing and dedicated revenue sources on capital spending volatility. The empirical results confirm that several of these practices smooth out state government capital outlays that vary because of socio‐economic and financial factors.

Discretionary HR practices and proactive work behaviour: the mediation role of affective commitment and the moderation roles of PSM and abusive supervision

ABSTRACTProactive work behaviour may drive public employees to proactively improve public service quality. This research seeks an insight into the role of discretionary human resource (HR) practices in fostering proactive work behaviour among public employees through the mediation mechanism of affective commitment. The data for the research variables were harvested from public employees and their direct managers from local governments at the district level in Ho Chi Minh City of Vietnam. The research results shed light on the positive association between discretionary HR practices and public employees’ proactive work behaviour, which was mediated by affective commitment. The research results also supported the role of public service motivation (PSM) as an intensifier and abusive supervision as a negative moderator for the effect of discretionary HR practices on affective commitment and proactive work behaviour. Our research model integrates discretionary HRM and proactive work behaviour research streams into public management literature.

Building Online Academic Community: Reputation Work on Twitter

Building Online Academic Community: Reputation Work on Twitter

Bilateral Donors and the Age of the National Interest: What Prospects for Challenge by Development Agencies?

Summary Foreign aid agencies represent and champion global development priorities within a donor nation. Increasingly however, these agencies sit within donor governments that are strongly committed to upholding the national interest through their development commitments. This paper is concerned with how bilateral aid agencies manage this tension and how they might continue to serve the altruistic aims of development. The main research question asks if autonomy—or a combination of autonomies—can improve a development agency’s ability to defend the humanitarian imperative of development against normative pressures privileging the national interest? By drawing on theories of autonomy within public management literatures, it is possible to identify points of leverage for development agencies where spaces for autonomous preferences and actions remain, as well as sources of limitation where such opportunities are considerably reduced. Six types of autonomy are examined across three nations widely perceived as strong performers as donors—Norway, the UK, and Sweden. The paper suggests that while structural autonomy is critical for preserving humanitarian motivations, there are also unexplored opportunities within other autonomous spheres. A multi-dimensional examination of autonomy highlights the varying capacity that development agencies have to resist pressures to strongly nationalize the global development project.

Why Do Nonprofit Performing Arts Organizations Offer Free Public Access?

AbstractA number of studies have shown that arts and cultural programs offer multifarious benefits to individuals and communities. However, there has been little discussion in the public management literature regarding access to cultural programs for people with limited disposable income. Although the arts industry is increasingly emphasizing the importance of expanding cultural access for all, we know little about what drives individual nonprofit organizations’ strategies. This article draws on benefits theory and resource dependence theory to explore the relationships between different types of revenue and the extent to which performing arts nonprofits offer free access. The authors use a unique data set compiled by DataArts to test how various types of revenue influence accessibility to the arts and find that performing arts nonprofits receiving grants from local governments, foundations, and corporations offer more free access. The article concludes with a discussion of study implications and an application of benefits theory to other types of nonprofits.

Who Is Afraid of Transparency?

ABSTRACT The Conceptual Framework issued by the IASB and the FASB in 2010 excludes the concept of transparency on the grounds that it adds nothing to the existing corpus of qualitative characteristics. This paper argues that incorporating the concept of process transparency into the Conceptual Framework would provide the necessary conceptual basis for raising the status of the Management Discussion and Analysis from a non-mandatory guideline to an accounting standard. This would further the Boards' stated public interest objectives of “fostering trust, growth and long-term financial stability” by requiring disclosure of how critical accounting estimates affect reported results and, at a broader level, how and why key strategic management decisions are made. The paper derives this recommendation from a review of notions of transparency and “black box” in the public finance and management literatures. We also analyze the viewpoints expressed in comment letters to the Boards' Discussion Paper and the Exposure Draft, which preceded the Conceptual Framework. In contrast to the Boards' stance we find that most respondents who address the issue of transparency favor its inclusion in the Conceptual Framework. Finally, based on Kuhn's (1970) The Structure of Scientific Revolutions, we seek to explain the Boards' objection to the new concept. Data Availability: All data are available from public sources.

Minding the Time: A Critical Look at Longitudinal Design and Data Analysis in Quantitative Public Management Research

Public management scholars are looking to longitudinal research designs and data to help overcome the many limitations associated with cross-sectional research. However, far less attention has been given to time itself as a research lens for scholars to consider. This article seeks to integrate time as a construct of theoretical importance into a discussion of longitudinal design, data, and public management research. First, I discuss the relative advantages of longitudinal design and data, but also the challenges, limitations, and issues researchers need to consider. Second, I consider the importance of time as a theoretical construct of interest in the pursuit of longitudinal public management research. Third, I offer a brief look at the use of longitudinal design and panel data analyses in the current public management literature. The overview demonstrates a notable absence of public management research considering the attitudes, motives, perceptions, and experiences of individual public employees and managers. Finally, I consider why there are so few longitudinal studies of public employees and point out the issues public management researchers interested in individual employee-level phenomena need to consider when advancing their own longitudinal research designs.

Collaborative capital budgeting in U.S. local government

This article explores collaborative capital budgeting in U.S. local governments. To date, the capital budgeting literature has focused on practices within individual governments. This leaves a gap in our understanding because a large portion of capital planning, acquisition, and maintenance occurs through collaboration between two or more local governments. Drawing on the capital budgeting and collaborative public management literature, and on illustrative cases of collaborative capital budgeting in the United States, an inductive approach is used to: (1) identify and categorize the different objectives that motivate local officials to pursue collaborative agreements, (2) examine common patterns in the types of assets involved in collaboration, and (3) discover common institutional arrangements in collaboration agreements. The research findings demonstrate significant heterogeneity in the objectives, patterns, and institutions of collaborative capital budgeting.

The emergence of hybrid professional roles: GPs and secondary school teachers in a context of public sector reform

ABSTRACTResponding to recent calls for more context and history in studying (semi-)professionals in the public sector, this article examines the emergence of hybrid professional roles along with large-scale reforms of Dutch healthcare and education since 1965. Using a theoretical framework based on public management literature and key professional attributes, the article shows how hybrid role expectations are developed by accumulation rather than replacement of successive reform models. Within a single national context, it also highlights considerable sectoral variation in how reform affects professionals’ roles, suggesting a complex mutual relationship between reform and professions rather than a one-sided policy impact.

When public services fail: a research agenda on public service failure

Purpose The purpose of this paper is to review the literature on public service failure and develop a research agenda for studying public service failure alongside private service failure. The general services management literature has devoted relatively little attention to public services, whereas developments in the private service management literature have not reached public management. Design/methodology/approach This is a conceptual paper drawing on the public management literature. Different failure types and causes are discussed, including service failures that are specific to public sector settings. This is linked to the specific public context within which public services operate. Customer reactions to public service failure are then introduced, as well as service recovery. Findings Service failures in a public and a private context are different. There are different failure types and different standards of failure. Public management literature mainly studies collective and political reactions to service failure, whereas the private service management literature tends to focus on individual reactions. Finally, attention for service recovery was found to be very limited in the public services literature. Social implications Studying public service failure is important because failure can have dramatic consequences for customers, public organisations, and society. Social inequalities that arise as a result of public service failure need to have a prominent role in future research. Originality/value This paper develops the concept of public service failure and sets a novel research agenda for studying processes, causes, and consequences of such failure, as well as public-private differences.

For the Want of a Nail: The Interaction of Managerial Capacity and Human Resource Management on Organizational Performance

AbstractHuman resource management and managerial capacity are well documented in the public management literature as integral management functions. The field has devoted attention to the importance of human resources, but it has yet to consider whether human resource management interacts with capacity in attaining organizational outcomes. Using a large‐N, multiyear data set of public organizations, this article seeks to rectify this gap in the literature. The findings validate scholarly arguments on the importance of public organizations’ need to manage human resources and capacity effectively, identifying just the right combination for performance gains. Empirical results encourage practitioners to consider the ways in which human resource management and capacity work together to influence performance but sometimes undermine each other in counterintuitive ways.