Public Information Service Research Articles

Heading in the Right Direction? Investigating Walkability in Galway City, Ireland

As cities and towns worldwide strive to improve quality of life for citizens, debates centred on mobility are at the forefront of transportation policy thinking and urban design and planning. The automobile radically transformed cities, not always for the better, and the transport paradigm espoused over previous decades has primarily focussed on cars. This is still largely evident, driven by policymakers and key decisionmakers using forecasting and transportation and economic models that justify such car-centric planning. However, it is now clear that this approach of increasing automobility is unsustainable. Urban planners across the world are coming to a similar conclusion; they are better off with fewer cars, and a new vision is required, which sees people embracing active and sustainable transportation and sharing public space, information, and new innovative services to make cities more attractive and liveable. Walkability is the measure of how pleasant an area is for walking. By promoting and encouraging people to walk more, we achieve the benefits of better personal health and safer, more convivial neighbourhoods and communities. Making cities more walkable involves incorporating features into urban landscapes that make walking an agreeable experience and bringing a range of necessary and interesting destinations within walking distances of homes and workplaces. Using data from the Mobilities and Liveability in Galway project, this paper seeks a richer understanding of issues relating to existing topographies of walkability and the barriers and pressures that exist with regards to the further development of walking in the city—a healthy and pleasurable way of getting about.

Suicide attempts in Spain according to prehospital healthcare emergency records.

ObjectiveTo analyze the number and characteristics of suicide attempts by reviewing records of the public emergency healthcare service information system.MethodA retrospective observational study was conducted of emergency telephone calls received between January 1 2007 and December 31 2013 throughout the Andalusia region (Southern Spain). Cases were selected based on phone operator or healthcare team labeling. Data were analyzed on the characteristics of the individuals, the timing and severity of attempts, their prioritization, and their outcome.ResultsBetween January 1 2007 and December 31 2013, 20.942 calls related to suicide attempts were recorded, a rate of 34.7 attempts per 100,000 inhabitants. Most cases were classified by the public emergency healthcare service (Empresa Pública de Emergencias Sanitarias, EPES) as code X84 (The International Statistical Classification of Diseases, tenth revision, ICD-10) or 305(The International Statistical Classification of Diseases, ninth revision, ICD-9). Attempts were more frequent in the 35-49-year age group and there were similar proportions of males and females. The lowest number of calls for suicide attempts were in 2007 and the highest in 2013. Calls were more frequent during the summer months, at weekends, and between 16:00 and 23:00 h. The likelihood of evacuation to the hospital emergency department was almost two-fold lower in over 65-yr-olds than in younger individuals.Significant (ƿ = 0.001) gender differences were found in call outcome and prioritization. The most influential factor for evacuation to a hospital emergency department was the code assigned by the attending healthcare team.ConclusionsInformation obtained from extra-hospital emergency services provides valuable data on the characteristics and timing of calls related to suicide attempts, complementing information from hospital emergency departments or population surveys. There is a need to standardize the definition and recording of a suicide attempt.

PENINGKATAN KEPATUHAN BADAN PUBLIK DALAM PELAKSANAAN UNDANG-UNDANG KETERBUKAAN INFORMASI PUBLIK DI KABUPATEN ACEH BARAT

Government of Aceh and its regencies show commitment to public information transparency. Nevertheless, the implementation of UU KIP is still not maximized as applicable regulations. This is shown by a number of public information dispute submitted to the Commission on Information Aceh (Komisi Informasi Aceh--KIA) related information which is the obligation of Public Institutions..This research was conducted through a quantitative approach, with the survey method. The aims of research are to determine the readiness of the Public Institutions of West Aceh in implementing the constituent on Public Information, to investigate the Public Information Service in West Aceh Government in providing and announcing regular information and information immediately via the website / bulletin board at the Public Institutions, to know and see the direct efforts of the Public Institutions of West Aceh in preparing and providing the information available at any time to the applicant information, and to submit the feedback to the Public Institutions of West Aceh based on the results of research, so the strengthening of the main PPID and maid PPID in West Aceh. This research was conducted in three stages, namely through independent review, examination of the website and visits to the elected Public Institutions. Keywords: Public Information Transparency, Public Institutions, Public Information.

The factors affecting the implementation of OpenFreedom information policy and public service performance

PurposeThis study aims to examine and explain the effect of the influence of public leadership role through the implementation of open information disclosure on the performance of public services in the Daerah Khusus Ibukota Jakarta or Capital Special Region of Jakarta (DKI Jakarta) Provincial Government which is divided into five areas of the administrative city and one administrative district.Design/methodology/approachThe population is the entire community in Jakarta, which already have ID cards is as much as 6,980,584 people with a sample of 228 respondents. The duration for this research is January-March 2017. Methods of data analysis in this research using descriptive analysis and inferential statistical analysis using the structural equation modeling (SEM).FindingsThe role of the public leaders influences the implementation of education but has no direct influence on the public service performance but indirectly through the implementation of OpenFreedom of information.Originality/valueOriginality in this research shows that never been testing this kind of relation in Jakarta, Indonesian.

Cold-Chain Logistics Big Data Problems Based on Food Safety Research

Cold-chain logistics "information island" and "food security" problem, this article through the analysis of the connotation and the present situation of cold chain logistics big data, fusion beidou navigation, Internet of things, cloud computing, big data, advanced information technology such as mobile Internet, establish a food safety data management platform, through the chain of logistics information, realize the logistics information fully traceable, promote logistics information and public service information effective docking, encourage regional and industry logistics information sharing platform, realize the connectivity, fundamentally solve the problem of food safety.

Breastfeeding questions to medicines call centres from the Australian public and health professionals.

There is considerable uncertainty regarding medication use during breastfeeding. This study compared lactation-related questions about medicines from consumers and health professionals to identify knowledge gaps. A retrospective, mixed-methods study of lactation-related call data extracted from two Australian medicines call centre databases: National Prescribing Service (NPS) Medicines Line (ML) for the general public and Therapeutic Advice and Information Service (TAIS) for health professionals, was conducted. Of the 5662 lactation-related calls by consumers to ML, most were from women enquiring about themselves (95%). The 2219 lactation-related calls from health professionals to TAIS were largely from GPs (46%), community pharmacists (35%) and nurses (12%). Consumers commonly enquired about medicines freely accessible or over-the-counter, including non-steroidal anti-inflammatory products (9.3%), paracetamol (6.9%), ibuprofen (4.8%) and codeine (4.2%). Health professionals' questions involved prescription medicines such as antidepressants (16.9%), with queries on sertraline (3.7%), levonorgestrel (2.7%) and domperidone (2.4%) most common. Question themes were similar for both cohorts, focusing mainly around medication safety, risk minimisation and milk supply. Understanding the compelling and common themes driving medicines help-seeking related to breastfeeding is key to addressing information gaps and improving overall medication use during breastfeeding.

E-Government Interoperability: Architecture Model for Public Information Services of Sub-District Governments

Sub-District Government as a Public Bodies is such a state administrator in accordance to the law required to apply disclosure, either by publishing information proactively, and or providing information application services. Implementation of e-Government is one solution that can be used to improve performance in running the mandate of the law. E-Government requires collaboration from various Public Bodies, especially in data exchange, information sharing, and processes. E-Government Interoperability is the development of inter e-Government systems for sharing and integrating information using shared standards. The success of e-Government Interoperability is determined by strategies, policies, and architectures that enable data, information technology systems, business processes, and service lines to integrate precisely and efficiently. The architectural model generated from this study illustrates the structure of e-Government Interoperability, the basic organization of system components, the relationship of one component with other components and the environment. Model validation uses result approach/theory analysis for data standardization, solid platforms, easier access to information, and efficient administration and services. The architectural model can serve as a guide for design and evolution, in an effort to create a system for public information services, especially at the sub-district level. It was concluded that the model was able to realize the development of sub-district vertical database integration and single-sign-on.

Understanding why the public agricultural information services would meet troubles?: based on systems thinking approach

Understanding why the public agricultural information services would meet troubles?: based on systems thinking approach

IMPORTANCE AND SECURITY OF INFORMATION PROVIDED BY THE INTERNET IN THE CONTEXT OF THE DEVELOPMENT OF ECONOMIC ENTITIES IN POLAND

With the development of information-sharing techniques via the Internet, there are many benefits for beneficiaries, customers and users of public sector information services. On the other hand, entities providing electronic information via the Internet appear to be able to significantly reduce transaction costs of conducted financial transactions and electronic data transfer. On the other hand, the process of making information available via the Internet generates a number of risks associated with identity theft, hacker hacking of classified data, and money scams in electronic banking systems. In response to these threats, individual entities including public sector bodies are developing security systems for remote access to information and transactions made via the Internet. Companies operating in Poland in pursuit of market and business success try to build their competitive advantage by implementing new IT solutions to their business. More and more companies and financial institutions use business intelligence on their IT platforms for Business Intelligence solutions. Business Intelligence analysis makes it easy for realtors to perform real-time analysis of large collections of businessrelated data. Consequently, the opinion that Business Intelligence solutions are becoming more and more useful in organizational management processes.

KETERBUKAAN INFORMASI PUBLIK PEMERINTAH PROVINSI KALIMANTAN TIMUR

This study aims to describe and analyze how implementation of the implementation of Act Law Number 14 Year 2008 in East Kalimantan Provincial Government as well as describe the supporting and inhibiting factors faced in the implementation of information disclosure. This type of descriptive research with qualitative approach. Analysis of data used is interactive model. The result of research looked the succesful implemention of public information disclosure is supported by the Provincial. Regulation of East Kalimantan Province No. 15 of 2012 so that the workflow of information services becomes more clear. The high commitment of the Governor as the Head of Region as well as the communication that has been running smoothly and the social and political environment has also been a supporter of the success of policy implementation in the Government of East Kalimantan. Keywords: implementation, information disclosure, public information service

Putting the citizen at the centre of accessing information about health and health services

Introduction: The transformation of the National Information Line to a modern omni-channel public information service, HSELive, is currently underway. The transition from an analogue (phone service) to offering the public support on signposting and navigating of health services via phone, email, LiveChat and Twitter is putting the needs of the public at the very centre of our health services. Early stage data from this enhanced service is showing a 95% service level and indicates a 98% satisfaction with the LiveChat service.The National Information Line was established in 2005 to provide information to the public via phone on all matters relating to health services and receives over 100,000 contacts per year. The number of contacts increased by 10% in 2016 and is anticipated to continue to grow in response to changing customer service trends globally.Problem/Situation?: Research conducted in 2015 showed that 55% of the public find it difficult to understand how the health service works and 59% find it difficult to understand how local health facilities are organised (Behaviours & Attitudes, April 2015). The changing structures of the health service will continue to impact on the public’s ability to navigate the health system and on the user experience of accessing health services, which underpins the public’s ability to have trust and confidence in public health services.In addition to changes in our health service, how the public chooses to engage with organisations is also changing. More people are now using digital platforms to interact with organisations and to ask questions or solve service related problems. Phone / voice is the fastest reducing medium of communication as more and more people turn to digital channels. We need to be responsive to how service users expect to interact with us; proactively support citizens to navigate the healthcare system on platforms of their choosing.What has been done?: In November 2016, the National Information Line transitioned to HSELive, a responsive multi-platform public information service, providing seamless consistent responses to public enquires in line with principals of integrated care. The public can now interact with the team, who are a goldmine of information of health, health services and entitlements, via Live Chat on hse.ie, email and Twitter. The service is designed with the user at the centre, providing a positive and supportive customer/patient journey through the health service ultimately delivering a better user experience of our health services.In addition to significantly enhancing the user experience of the health services, this digital transformation also, importantly, provides an opportunity to use public interactions data to drive improvements in our services. Every contact with HSELive signals that the public are experiencing a problem somewhere in the health system. A new customer relationship management tool and data systems are being introduced in in HSELive to enable us to identify these issues and focus our energies on fixing the blockages that exist at the root cause of the problem.

Received signal strength based least squares lateration algorithm for indoor localization

Following the success of accurate location estimation for outdoor environments, locating targets in indoor environments has become an important research area. Accurate location estimation of targets for indoor environments has the potential for the development of many different applications such as public safety, social networking, information and mapping services. However, the GPS (Global Positioning System) technology used for outdoor environments is not applicable to indoor environments, making accurate location estimation a challenging issue for indoor environments. In this paper, we propose a received signal strength based least squares lateration algorithm which uses the existing infrastructure. By employing redundancy in the number of access points and applying least squares approximations to the received signal strength values, the lateration algorithm increases the accuracy of location estimations. The usage of the existing infrastructure makes the proposed algorithm low cost when compared to other positioning algorithms which need very precise high cost components.

Identifying the information needs of public library and information services users in Limpopo province

Public libraries are indispensable institutions that contribute towards the socio-economic development of every citizen in every country by providing access to information. In South Africa, the provision of access to information through public libraries was marred by the inequalities of the apartheid laws. In order to address past injustices regarding access to information, the government of today, through the Department of Arts and Culture, is committed to allocating an annual library conditional grant to all the nine provinces to build and develop new and already existing public libraries, respectively. This study investigated the information needs of people who use these newly built and developed public libraries and information centres in Limpopo Province. The questionnaire was distributed to the library users of selected public libraries in Limpopo Province to collect information about their basic information needs and expectations. The results showed that the majority of public libraries and information services users in Limpopo Province are the youth and young adults, who specifically use these libraries and information services for study space and accessing the internet. The kind of information required by these youth, young adults and adults revolves around health matters, education programmes, career guidance and crime prevention. It is therefore recommended that library users be made aware of other services offered by public libraries and that user needs analysis studies be conducted from time to time in order for public libraries to meet the ever-changing needs of library users.

SISTEM INFORMASI PELAYANAN PUBLIK DIKECAMATAN KAMPAR TIMUR KABUPATEN KAMPAR

The public information service system, hereinafter referred to as the information system, is a series of activities that include the storage and management of information and mechanisms of delivering information from the organizers to the public and vice versa in the form of oral, latin, written in Braille, image language and / or local languages , And presented manually or electronically. In order to provide information support to the implementation of public services should be held information system that is National. To that end, the organizer is obliged to manage information system which includes: Operator Profile, Executor Profile, Service Standard, Service Notification, Grievance Management and Performance Assessment.The results of the research were conducted in Kampar Timur sub-district office that highlighted the application of public service information system, where the research result stated that the availability of service information system is still incomplete, as many as 14 (40,00) respondents gave their responses, as well as respondents who responded The implementation of information service system that is as much as 12 (34,00) respondents gave their responses, and respondents who gave enough response about the implementation of service information system that is 9 (26,00) respondents who gave the response.Selanjutnya in the implementation of service information system that has been held By Kampar Timur sub-district government, the presence of inhibiting factors is the provision of non-electronic data is still incomplete, tools and technology is still limited and human resources employees who are still less professional in carrying out tasks and His responsibility in carrying out the service to the community

Hyperlink Network Analysis of a Tourism Destination

Hyperlinks critically impact the online visibility of a tourism destination and the effectiveness of information flow between tourism organizations and enterprises on the Internet. This study investigates the hyperlink network of the tourism industry in Western Australia. Network analysis is applied to explore, analyze, and visualize this network of 1,515 tourism websites. Several dimensions of network structure are examined, and the results indicate that the hyperlink network of this destination has a very sparse, centralized and hierarchical structure, and that the websites tend to form communities based on their geographical locations. Public tourism organizations and information services play a central and significant role in the destination network. The key implication for organizations and the industry as a whole is that education about the instrumental importance of hyperlinks could increase interconnectivity and therefore industry performance.

Analysis of Public Policy in Creating Public Information Service Image in Secretariat General of the House of People’s Representatives of The Republic of Indonesia

Public policy is a set of instructions made by the decision-makers for the executive that seek both objectives and methods to achieve the objectives. Public policy is influenced by several environments, namely, the manufacturing environment, the implementation environment, and evaluation environment. This study aims to investigate the implementation of public information service within the environment of the Secretariat General of the House of People’s Representatives of the Republic of Indonesia (DPR RI), as well as to determine whether the public information service within the environment of the Secretariat General of the House of People’s Representatives of the Republic of Indonesia (DPR RI) has been optimal as expected by the society. The approach in this study uses the normative approach; an approach taken to analyze the extent to which a regulation is in force and implemented effectively. In this case, the approach used is to analyze a wide range of operations of the public information services in accordance with the policies issued by the House of People’s Representatives (DPR) which then applied on the Secretariat General of the House of People’s Representatives of the Republic of Indonesia (DPR RI) in accordance with the policy. The study result reveals that transparency in public information services provides a significant impact to the society as service users. Based on the study result, it is indicated that the Bureau of Public Relations of the Secretariat General of the House of People’s Representatives of the Republic of Indonesia (DPR RI) has been able to apply the principles of transparency on public information. This means that the information released by the Bureau of Public Relations of the Secretariat General of the House of People’s Representatives has met the rights on public information. Keywords: House of People’s Representatives; Public Information Service Image; Public Policy; Indonesia.

Public Service in Russia

The contemporary system of the public service in Russia was formed as a result of the comprehensive reform, which began in the 2000s. The reform was aimed at the qualitative transformation of the public service institutions, improving the performance of public servants, the implementation of effective public service staffing, information, education, anti-corruption, and human resources management techniques. The Institute of the Russian public service is developing dynamically. To date, a sufficiently detailed legal framework for the organization and functioning of the public service in Russia has been formed. There have been positive changes in certain staffing techniques, designed to enhance the efficiency of public servants’ activities. However, the process of reforming and development of the public service has not yet been completed. The need to take systematic measures to continue the process of reforming and developing the institution of the public service in Russia is realized today at the political level. In the coming years, it is important to complete the qualitative transformation of the public service institution, optimize its functioning, and apply the effective modern personnel, information, educational, anti-corruption, and management techniques in the public service.

STUDI PERATURAN MENTERI PENDAYAGUNAAN APARATUR NEGARA DAN REFORMASI BIROKRASI NOMOR 1 TAHUN 2015 TENTANG EVALUASI KINERJA PENYELENGGARA PELAYANAN PUBLIK DI BADAN PELAYANAN PERIZINAN TERPADU DAN PENANAMAN MODAL KOTA SALATIGA

Viewing from the reality that is happening in the bureaucracy in Indonesia, the image of public service which seems slow and cumbersome continues to be a particular concern in the bureaucratic reform program. It is closely linked to the conditions that occur in the service of licenses. BPPT and PM Salatiga is one of public service providers engaged in the licensing and investment sector. BPPT and PM Salatiga are apparently not capable to provide public services well. It is evidenced by the number of complaints from the public, not achieving the targets in the SPM, and there are still people who do not feel satisfied with the services provided. The purpose of this research is to describe the performance of public service providers in the BPPT and PM Salatiga and identify factors driving and inhibiting the performance of BPPT and PM Salatiga. This research uses descriptive type with qualitative approach. Data collection techniques used on this research is observation, interviews, documentation and triangulation. The results of this research indicate that the performance of public service providers in the BPPT and PM Salatiga is still needed to be increased. The indicators that are considered to be improved are the indicators of standard service, notice of service, complaint management and Public Service Information System (PSIS). Therefore, it is recommended to add training for employees, publish notice of service, provide a complaints management officer, implement the updating data and information related with the service held, and reactivate the website owned by BPPT and PM Salatiga.

Analysis on the Application of Data Exchange Platform in E-government

With the development of Internet technology, E-government has become an important way for the governments in public information service and public management. This paper mainly expounded the technical background and the contribution of the data exchange platform in E-government system, discussed some problems that the current E-government is facing in the construction of data exchange platform, and then gave same solutions to the general architecture of data exchange platform technology

Study on Mobile Object Positioning and Alarming System Based on the “Map World” in the Core Area of the Silk Road Economic Belt

The established “Map World” on the National Geographic Information Public Service Platform offers free access to many geographic information in the Core Area of the Silk Road Economic Belt. Considering the special security situation and severe splittism and anti-splittism struggles in the Core Area of the Silk Road Economic Belt, a set of moving target positioning and alarming platform based on J2EE platform and B/S structure was designed and realized by combining the “Map World” data and global navigation satellite system. This platform solves various problems, such as effective combination of Global Navigation Satellite System (GNSS) and “Map World” resources, moving target alarming setting, inquiry of historical routes, system management, etc.