Community Public Service Research Articles

Brief Considerations Regarding the Competence of the Central Authorities in Matters of Filiation, in the Context of the Proposal for a Council Regulation on the Creation of a European Certificate of Parenthood

The study aims to present and analyse the competence of the central authorities in the matter of filiation according to the Proposal for a Council Regulation on jurisdiction, applicable law, recognition of decisions and acceptance of authentic instruments in matters of parenthood and on the creation of a European Certificate of Parenthood and according to the regulations in Romanian law such as: Civil Code, Law no. 119/1996 regarding civil status documents, Government Ordinance no. 84/2001 regarding the establishment and operation of community public services for the registration of persons. The authors present due clarifications regarding the dichotomy of the provisions of Romanian law (Romanian private international law, civil law and the regulations from the normative acts stipulated in the paragraph above) and the correspondence with the Council's Proposal for a regulation on filiation, noting the competence, the applicable law, respectively the recognition. Next, the paper will present the competent authorities from the perspective of the proposed Regulation and Romanian law. In conclusion, the authors will present de lege ferenda what changes would be made to the provisions of Romanian law by adopting the Proposal for a Regulation of the Council regarding jurisdiction, the applicable law, the recognition of court decisions and the acceptance of authentic documents in matters of filiation and regarding the creation of a European certificate of filiation considering that there will be rules of immediate application. Keywords: Central authorities; Child; Filiation; Parents; Private international law; Romanian law.

DECENTRALIZATION DYNAMICS: ASSESSING LOCAL GOVERNMENT PERFORMANCE IN LINGGA

This study examines the implementation of decentralization in Lingga, Indonesia, focusing on the performance of the local government (Pemda) and its impacts on community engagement and public service delivery. Utilizing a qualitative case study approach, the research reveals both significant successes and ongoing challenges associated with decentralization. While increased local autonomy has fostered greater community participation and responsiveness to local needs, persistent issues such as financial dependency, bureaucratic inefficiencies, and geographic isolation hinder effective governance. The findings highlight disparities in public service access, particularly for marginalized communities in remote areas. The study contributes to the broader discourse on decentralization by emphasizing the need for context-specific policies that address local realities. Based on these insights, several policy recommendations are proposed, including enhanced financial support for local governments, capacity-building initiatives for local officials, and the development of inclusive governance mechanisms. These measures aim to strengthen the implementation of decentralization in Lingga, ensuring that it delivers equitable and effective governance outcomes for all residents.

How Does Government Intervention Affect Community Residents’ Satisfaction with Public Services—Evidence from CSS (2021) in China

The traditional model of community public service in China is experiencing a nuanced transformation, which has been spurred by increased government involvement and the growing openness of communities in the realm of public governance. Recent scholarly inquiries have revealed a strong association between the level of government intervention and the satisfaction of residents with public services. This means that communities with higher levels of government intervention typically enjoy more comprehensive public facilities and services, thereby increasing residents’ satisfaction with community public services. This article analyzes 2021 social security system data and finds that government intervention often has a beneficial impact on improving residents’ satisfaction with public services, although it may also have negative effects in certain specific areas. In addition, the impact of government participation and community openness on residents’ satisfaction is moderated by various factors such as residents’ own economic statuses and education levels. To achieve this goal, government officials and community leaders should focus on improving the nature and degree of government intervention and community openness in order to more fully meet the needs of residents and increase their satisfaction.

Conditions affecting the tourism development of a destination through visitors’ evaluation: The case of Sapa Town, Lao CAI Province, Vietnam

The research aims to determine the conditions that affect the tourism development of a destination through the evaluation of tourists (in the case of Sapa town, Lao Cai province, Vietnam). Using quantitative methods, the article uses SPSS software to process interview results from 400 tourists according to four groups of factors: (i) accessibility to public communication services, hotel amenities and hygiene, level of convenience and comfort of sightseeing transportation; (ii) the adequacy, capacity, and hygiene of the parking lot, the diversity and specificity of souvenirs, the attractiveness and diversity of entertainment activities, (iii) security issues, order, and safety and (iv) the quality of tourism human resources. The research results show a group of conditions, such as the adequacy, capacity, and hygiene of the parking lot, the diversity and specificity of souvenirs, and the attractiveness and diversity of entertainment activities. Location and natural landscape have the strongest impact on the development of a tourist destination. While factors in groups I, iii, and iV have a lower level of influence. From there, this study proposes policy implications for improving the service quality of the destination, such as: the issue of human resource training, the quality of infrastructure; renewing products and services, and diversifying local cultural experiences. In particular, the quality of human resources is an issue that needs improvement not only in Sapa but also for many tourist destinations in mountainous regions of Vietnam.

Public Service Communication of Trans Metro Deli as a Commuter Transportation: A Study on UINSU Students

The purpose of this research is to explain and analyze public service communication applied by Trans Metro Deli to users, especially commuter students of the State Islamic University of North Sumatra. With the research method used by researchers in this study is a qualitative method with a descriptive approach. And for data collection using methods by means of interviews, observation and documentation. The results of this study indicate that Trans Metro Deli implements various communication strategies to improve services to users. These include establishing open and transparent communication by providing accurate and up-todate information to users, responding quickly and effectively to complaints and feedback from user. This research is expected to make an important contribution in understanding how public service communication is implemented.

The Urgency of Heavy Equipment Tax Regulations Judging From Law Number 1 of 2022

The State, through the Government, both Central Government and Regional Government, has a function in providing services to the community (public service). Public services can take various forms, both physical and non-physical services. Through good public services, national and state life will become conducive and orderly. Besides that, public services require costs, one of which comes from taxes. Taxes are a reciprocal mechanism between the Government and the Community in the context of public services. One of the taxes discussed in this research is Heavy Equipment Tax (PAB). Initially, heavy equipment tax regulations were included in Law 28/2009 where heavy equipment was included in the motorized vehicle category. There is a Constitutional Court Decision Number 15/PUU-XV/2017 which cancels the phrase that heavy equipment is included in motorized vehicles and since then heavy equipment is no longer subject to heavy equipment tax, but Law 1/2022 has been issued which includes heavy equipment as a tax object. This research is normative legal research that uses a statutory approach and a conceptual approach.

Rancang Bangun Sistem Informasi Warga Berbasis Mobile pada RW 006 Kelurahan Cipinang Jatinegara Jakarta Timur

Rukun Tetangga/Community Association, hereinafter abbreviated as RT/RW, is an institution formed through RT/RW deliberations which has an important role in maintaining and preserving community values based on cooperation and kinship; expediting the implementation of government duties in the field of rural or urban and community development, as well as empowering all government organizations and the business world to improve community welfare. Therefore, RT/RW must provide good services to their citizens to create a conducive society. People need services at any time, but these services can only be provided to residents in the afternoon or on holidays because RT/RW administrators have personal interests. Currently, the quality of public services provided by government institutions is still not optimal, services to the community are not running optimally. This problem can be overcome by building a mobile-based citizen information system that is capable of being a communication medium between residents and RT/RW administrators. Through the use of mobile technology, citizen information systems enable citizens to quickly access information related to community activities, important announcements, and public services available around them. This application also makes it easier for residents to report problems or community needs directly through an integrated reporting feature. Thus, it is hoped that the adoption of this technology can have a positive impact in improving the quality of life and strengthening the social ties of local communities. This application aims to make it easier to get information about activities/events or other necessary information, as well as make it easier to make reports or complaints in the form of a mobile application.

MANAJEMEN KOMUNIKASI PELAYANAN PUBLIK KLINIK HALIM FERTILITY CENTER MEDAN DALAM MENJAGA RIWAYAT PASIEN INFERTILITAS

Maintaining patient history is a very important aspect in managing health information. Collecting and managing patient history data is also part of a health information system. Halim Fertility Center Medan Clinic is one of the clinics that provides fertility and IVF programs on the island of Sumatra. This clinic is a target for people experiencing infertility. This problem of infertility is a secret for married couples, so maintaining the history of infertility patients is the obligation of health managers. Public service communication management must be implemented well so that patient history remains accurate and useful in treatment. The aim of this research is to analyze how public service communication management is used by the Halim Fertility Center Medan Clinic in maintaining the history of infertility patients. This research uses qualitative research. Data collection used was in the form of interviews with medical officers at the Halim Fertility Center Medan Clinic. The results of this research show that the Halim Fertility Center Medan Clinic uses the Health Information System (SIK) manually without using an application. The patient history results are physically printed and stored in the patient history folder warehouse. The public service communication management flow at the Halim Fertility Center Clinic is also well designed and systematic, with medical personnel who work and are responsible according to their respective duties and functions. The obstacles found in maintaining the history of infertility patients at the Halim Fertility Center Clinic are technical obstacles, this is due to the manual use of the Health Information System (SIK).

RESEARCH ON PUBLIC SERVICE GOVERNANCE IN URBAN FUTURE COMMUNITIES

With the increasing importance of communities in social management and social life, community governance has gradually become a focus in theoretical and practical fields. This paper reviews relevant studies on community governance in recent years to sort out the connotations of community and community public service and takes Hangzhou Qicai community, one of the first pilot "Future Communities," as a research sample to explore the governance model of community public service and selection criteria of community governance model from nine living scenarios, with a view to providing new ideas for modern grassroots governance, community construction, and operations under the framework of multiple subjects.

Inovasi Pelayanan Publik Diskominfo Kota Samarinda di Era Disrupsi: Studi Implementasi Layanan Samarinda Siaga 112 dan Panic Button

In the current era of disruption, the implementation of the Samarinda Siaga 112 Service and the panic button developed by the Samarinda City Communication and Information Service are available as a forum for optimizing public services in terms of handling electronic-based emergencies. Through a qualitative descriptive approach, this research examines the implementation of the Samarinda Siaga 112 and panic button services which refer to Samarinda Mayor Regulation Number 52 of 2019 concerning the Implementation of a Single Emergency Call Number 112 and Panic Button, by focusing on aspects of communication, resources, disposition, bureaucratic structure and the obstacles. This research found that the Samarinda Siaga 112 and panic button services have been implemented well even though there was a decrease in the number of complaint channels after Covid-19 ended because the Samarinda Siaga 112 and panic button services were much more needed during the past Covid-19 pandemic. The operational functioning of this service is reduced andi s still hampered by other obstacles related to technical matters and the characterictics of the population of Samarinda City with the finding that 75,54 percent of incoming callas to Emergency Call 112 are fake calls. However, this service can still be implemented effectively by optimizing existing resources, and contuining to be committed to improving information technology-based public services for the communication in handling various emergency incidents. The role of emergency volunteers is also very significant in implementing this service and better empowerment efforts need to be carried out by the Samarinda City Government. More massive educational efforts are also needed for the people of Samarinda City regarding the urgency of caring and being alert to emergency condotions as well as using media in public service communication wisely and beneficially for others.

Spatial Characterization of Sports Economic Linkages - Based on an Evolutionary Game Theory Perspective

Abstract There exists an important connection between the development of the sports economy and the development of spatial characteristics, but the current development of spatial characteristics of sports economic linkages suffers from the lack of identification and screening of the subjects of interest and the inability to articulate the structure of the interests of each subject. The article adopts the research paradigm based on rooted theory to encode the game phenomenon of the spatial characteristics of sports economic linkages and constructs an evolutionary game model that integrates the sports administrative regulator, the supply side of community public sports services, and the demand side. The optimal equilibrium strategy to promote the sustainable development of urban community public sports services spatial governance is also explored by combining the Jacobian matrix and simulation experiments. Although the tripartite subjects play different dynamic roles at different stages of transformation, they all converge to the steady state of (1, 1, 1) in the end. In addition, the three have different evolutionary processes. First, the probability of choosing the support strategy in the economic core area decreases and then rises, while the probability of government support and mass recognition both increase. The economic core area, government support, and mass recognition are all experiencing a gradual increase. Finally, the probability of mass recognition shows a first decline and then a rise, while the probability of economic core area and government support continues to show an increase, and the three finally evolve into a (1, 1, 1) strategy steady state.

Retracted: Research on Community Public Service Information Collaborative Governance Based on Deep Learning Model

Retracted: Research on Community Public Service Information Collaborative Governance Based on Deep Learning Model

Improving Local Community Public Services: Revealing Hurdles and Strategic Remedies

This research investigates the complexities within public service delivery at the Buduran Sub-District Office in Sidoarjo Regency, identifying issues arising from intricate procedures and demanding requirements. The study aims to uncover and analyze factors impacting the improvement of public service performance, employing a SWOT analysis to identify internal and external environmental factors. The strategic identification of five critical issues emerges, including inadequate infrastructure, public unfamiliarity with service procedures, limited service personnel, suboptimal workforce competencies, and administrative disorder at the village level. Corresponding strategic responses are proposed, such as infrastructure enhancement, intensified public education on service procedures, capacity building for civil servants, specialized recruitment in service areas, and fortified coordination with village administrations. The implications suggest targeted strategies for policymakers and public service administrators to address these challenges, thereby elevating service quality and responsiveness to societal needs.
 Highlights:
 
 SWOT Analysis: Identifying Internal and External Factors - Essential for strategic planning and understanding the landscape of service delivery challenges.
 Critical Issues in Service Delivery: Infrastructure, Public Awareness, and Human Resources - Addressing these facets is pivotal for enhancing service quality and efficacy.
 Strategic Responses: Infrastructure Development, Public Education, and Workforce Capacity Building - Implementing targeted strategies to address identified challenges and fortify service delivery mechanisms.
 
 Keywords: Public Service, Performance Improvement, Strategic Solutions, SWOT Analysis, Community Engagement

Satisfaction with community public services, social support, and subjective well-being in China

Satisfaction with community public services reflects the quality of public services in communities, which is important for residentsâ–™ well-being. We collected data in China through a survey, and regression analyses were used to test our hypotheses. Results from 1,112 residents show that satisfaction with community public services is positively related to subjective well-being, and social support h as a mediating effect on the relationship between satisfaction With community public services and subjective well-being. Findings of this study provide a culture-specific and geographical perspective of community public services and subjective well-being, and highlight the importance of wellbeing in community studies.

Intervention efficacy of combined urban community public services and duloxetine in persons with anxiety disorders

BackgroundAnxiety disorders have become a major public health problem in urban communities. To address this issue, this study proposes the hypothesis that by combining community public services and duloxetine treatment, the symptoms of residents diagnosed with anxiety disorder can be improved. This study aims to explore a novel intervention that combines community public services with duloxetine therapy. Community public services can provide a range of support and resources, including psychological counseling, social support, and life skills training. Duloxetine, a commonly used anti-anxiety drug, is widely used in the treatment of anxiety disorders.Subjects and MethodsThis non-randomized control study involved urban residents diagnosed with anxiety disorders. We used the Stanford Acute Stress Response Questionnaire (SASRQ) and the 3-min Confusion Assessment Scale (3D-CAM) as our primary assessment tools. Data were collected and statistically analyzed using SPSS23.0 software.ResultsFollowing targeted community interventions supplemented with Duloxetine treatment, the affected residents exhibited a significant decrease in SASRQ and 3D-CAM scores, representing a reduction in anxiety symptoms. Moreover, improved community involvement and increased utilization of public services were noted post-intervention.ConclusionsThe application of urban community public services combined with Duloxetine appears to effectively alleviate anxiety symptoms among city residents. It not only enhances mental well-being but also bolsters community cohesion and public service utilization. Despite the promising results showcasing this concerted approach’s potential, more extensive research is crucial to unequivocally substantiate and refine this intervention strategy.AcknowledgementSuqian Branch of the Grand Canal Cultural Belt Construction Institute 2022 general project (No. dyhsq202206).

Multi-systemic risk and protective factors for contact with criminal justice services for vulnerable children

Children who experience adversity in childhood are more likely than their peers to have contact with criminal justice services. There are many risk and protective factors that can influence outcomes for vulnerable children, including factors within the child, family, school, community and the wider socio-political context. Little is currently understood about how these multi-systemic factors impact on individual outcomes, and how the formal response from child protection services may improve outcomes for vulnerable children. Through the use of a whole population administrative dataset and multi-level models the present findings explore the role of multi-systemic factors on later involvement with criminal justice services in England. In particular, the complex interactions between childhood adversity, ethnicity, poverty, additional educational needs and disabilities, engagement in education, and the level of school based and community child protection interventions. The research also reports on how individual outcomes are influenced by community level inequalities and public sector service resources, that differ between regions of England. The findings uphold the importance of recognition of vulnerable children as a heterogenous group whose outcomes are strongly influenced by multi-systemic factors, which could be influenced directly by policy and practice changes. The presentation also highlights the potential contribution and limits of administrative data to the field.

Implementation of the integrated public service information system application (SIPUT) to improve public service communication in the Loktuan Village, Bontang City

SIPUT is an information system that utilizes information and communication technology to facilitate administrative management at the administrator level. The study aimed to find out the implementation of the SIPUT (Integrated Public Service System) application to improve public services in the Loktuan Village, Bontang City. This research used a descriptive qualitative approach with a purposive sampling technique. The primary data sources used in this study include the head of the Loktuan sub-district head, Mr. Hadi Jumianto and Mrs. Nurliya, and three public service employees or staff who operate the SIPUT application, as well as the surrounding community who often use public services in the Loktuan sub-district, as many as 5 people. Secondary data sources used are written sources. Data analysis using Miles and Huberman. In improving public services, five indicators serve as a benchmark for whether the efforts made can improve public service communication, namely fast service, appropriate service, cheap service, safe service, and fair service. The government can improve digital-based public services by adding additional features such as customer satisfaction levels and complaint telephone numbers if there are things that might harm citizens.

15-min pedestrian distance life circle and sustainable community governance in Chinese metropolitan cities: A diagnosis

Urban planning has shifted from “land-oriented” to “human-oriented” and metropolitan cities start to focus on 15-min life circle community planning during recent years. As multiple dimensions of living service facilities are included, proactive supervision and real-time evaluation are essential in the governance and spatial planning of large cities, referring to urban physical examination. This study proposes a community life circle diagnosis system based on multisource urban big data to evaluate the community public service facilities, in which the performance of urban living service, in terms of fairness, accessibility, and diversity were assessed, and the services related to the health and emergency facilities apart from the daily living service were investigated. Four representative Chinese megacities Beijing, Shanghai, Shenzhen, and Wuhan, were selected for the implementation and empirical analyses of the diagnosis system, which were further compared regarding the existing community life circle facility service. Then, situations in Shanghai in 2011, 2016, and 2021 were longitudinally compared to verify the influencing factors toward community life circle facilities. The results indicated that Shanghai has the highest quality of service of 15-min community life circle among the four Chinese cities, followed by Shenzhen, Wuhan, and Beijing, according to the average coverage rate of citywide living service facilities. However, the municipal government in Shanghai still needs to improve the investment in public resources in the suburbs, focusing on facilities related to elderly care, life security, and community travel. Findings of this study may assist metropolitan development with policy and funding priorities, by using urban big data together with traditional empirical data (e.g. social-economic data, built environment, etc.) to diagnose sustainable community development problems.

Smart Governance Policy: An Overview of The Local Government Performance

One of the challenges in digital transformation is building a comprehensive digital ecosystem. This article aims to analyze smart governance policies in improving government efficiency in Indonesia. The number of applications cannot be used as a benchmark in determining the performance of governance implementation. This article uses a qualitative research method with the approach of a systematic literature review. The results of the study found that smart governance policies are oriented to 4 indicators, including community participation, effective governance, public and social services, and political perspectives and strategies. This policy will be successful if implemented collaboratively and integratively. The novelty of the research is in the exploration of policies in local government because until now smart governance policies have not been fully implemented, especially in regions that do not have a clear vision strategy. This research also develops various smart governance policy challenges including digital technology infrastructure, organization, policy reform, and collaborative work development.

Research on the Modernization of Urban Community Governance in the Post-epidemic Era

General Secretary Xi Jinping stressed: " Community is the foundation of the grass-roots, the foundation is solid, can the national building be firm." Community governance work is related to the interests of many parties, the services of the government, as well as social stability and order, the modernization of urban community governance capacity has become the most prominent link in the modernization of national governance system and governance capacity In the post-epidemic era, the modernization of community governance capacity for community work and community organization is more and more obvious, and the demand is also more prominent. As the grassroots cell of modern national governance, the community plays a pivotal role in people's livelihood and social development, and plays an important role in improving the quality of urban life and enhancing the reputation of the city. The modernization of community governance is an important step in the current national governance. However, there are many problems in the actual community governance, such as community public services are not in place, residents have low enthusiasm to participate in community work, the ability of members of community organizations or the workload is large. In the current community governance of the grassroots management of rigid phenomenon, to seek diversified governance means, on the basis of considering community form change and governance needs according to the change of the existing social governance mechanism, above this according to the realistic path of urban community governance to provide accurate positioning, provide effective execution basis for urban community governance. To further promote the development of community, promote the modernization of community governance, we need to speed up the optimization of multiple governance pattern, in the era of the outbreak of social economic structure and social structure, the change of the specific governance demand analyzes the existing community governance phenomenon, from the governance ideas to the main body to finally to effect a series of exploration of community governance ability modernization to provide profound reference, grasp the correct direction of the current community governance, explore to adapt to the outbreak era after the effective path conducive to community development.