Public Administration Ethics Research Articles

Em busca de uma ética administrativa pós-convencional no contexto das organizações públicas brasileiras

This theoretical paper presents a debate on the moral action of public agents, aiming to indicate propositions for post-conventional administrative ethics in Public Administration. The expression “post-conventional ethics” originates from the Theory of Moral Development, constructed from research into the development of moral reasoning. At the post-conventional level of development, individuals are capable of making judgments about their own society, from an outside perspective, based on universal foundations. Based on this theoretical basis and the ethical competence of public agents to act consciously and make judgments, the possibility of postconventional administrative ethics is discussed. As suggestions and recommendations, in the sense of propositions, the following are presented: the integration of descriptive and normative ethics in the decision-making process; the virtue of phronesis and the search for the right way in ethical decision-making; and education for moral action.

Citizens as Co-producers of Public Service Culture: How Citizen Incivility Affects Public Employee Motivations to Stay and Serve

While public administration ethics literature has accumulated a significant amount of knowledge on how to promote public service culture steeped in ethics, the primary focus of the scholarly discussion has long been on the importance of developing ethics among public employees and in their organizations. Based on the premise that citizens are co-producers of the public service culture, this study turns attention to citizens and their commitment to ethical values when interacting with public employees. Specifically, this study examines how citizen incivility influences public employee work attitudes, particularly public employee turnover intention and their desire to serve the public. The analyses were conducted using survey data collected from Korean public employees. The findings suggest that citizen incivility is negatively associated with public employees’ motivation to serve the public (i.e., public service motivation), that citizen incivility is positively associated with public employee intention to leave their jobs, and that the relationship between uncivil citizen behaviors and public employee turnover intention is partially mediated through public service motivation.

ETHICAL BEHAVIOUR AND INTEGRITY AMONG EMPLOYEES IN THE PUBLIC SECTOR: A CRITICAL REVIEW

This systematic review synthesises and analyses current research on ethical behaviour and integrity among public sector employees. Despite the growing emphasis on ethics in public administration, there remains a significant gap in consolidating the diverse factors influencing ethical conduct and integrity. Employing the Systematic Reviews and Meta-Analysis (PRISMA) approach, a comprehensive search of Scopus and Web of Science (WoS) was conducted using the keywords (1) ethical behaviour, (2) employee, and (3) public sector. The final dataset included (n = 44) relevant articles meticulously reviewed and validated by experts. These articles were categorised into four coherent themes: (1) factors influencing ethical behaviour and integrity in the public sector; (2) challenges and barriers to ethical behaviour and integrity; (3) the leadership role as well as trust with regard to enhancing ethical behaviour; and (4) the implementation and prevention of ethical issues. Key findings indicate that ethical leadership, organisational culture, personal dispositions, education, professionalism, and holistic approaches are vital to fostering ethics in public service, and comprehensive initiatives are needed to address systemic and individual barriers to ethical conduct and integrity.

Public Administration Ethics Education to Build Anti-Corruption Integrity among Students of SMP N 13 Padang

The high level of corruption, which has become a pathology in developing countries, especially Indonesia, is evidenced by the 2022 international transparency data, which scored 34/100 and ranked 110 out of 180 surveyed countries. Indonesia ranks as the 5th most corrupt country in Southeast Asia. With these results, Indonesia has only been able to increase its Corruption Perception Index (CPI) score by 2 points from 32 over the past decade since 2012. Despite Law No. 20 of 2001's eradication of corruption, which covers various aspects, related to anti-corruption efforts, including education and anti-corruption socialization, this pathology remains unresolved. Therefore, a strong foundation is needed, especially among the younger generation as the nation's future leaders, by strengthening students' character regarding integrity and courage against corruption. This community engagement used socialization, interviews with school members, and participatory observation within the school environment. The concept of public administration ethics serves as the basis for this activity. The results showed that anti-corruption education through the perspective of public administration at SMP N 13 Padang plays a significant role in shaping students' integrity and courage in combating corruption. As adolescents, students are in the process of forming moral values and behaviors. Thus, anti-corruption education interventions can significantly impact shaping their character. Students improved their understanding of corruption and developed a more courageous attitude and strong integrity. The results provided valuable insights and a foundation for further improvement in anti-corruption education in middle schools.

International Scientific Conference: "Ethics and Innovations in Public Administration"

International Scientific Conference: "Ethics and Innovations in Public Administration"

THE EFFECT OF SATISFACTION WITH SERVICES AND TRUST IN PUBLIC ORGANIZATIONS ON CITIZENS’ VOICE ORIENTATION: THE ROLE OF ETHICAL PUBLIC ADMINISTRATION

This study investigates the causal relationships between satisfaction with services, trust in public organizations and the voice orientation of citizens through the perspective of the New Public Management. The moderating role of ethical public administration in these relationships is also investigated. Survey methodology with a sample of 586 citizens from Diyarbakır city is used to analyze proposed hypotheses. According to linear regression analyzes, political efficacy level of citizens is positively affected by satisfaction with services and trust in public organizations variables. On the other hand, political participation is only impacted by satisfaction with services positively. No significant relationship can be found between satisfaction with services and political participation. Public administration ethics has a positive moderator role on the relationship between satisfaction with services and voice orientation behaviors (political efficacy and political participation). It also positively moderates the relationship between trust in public organizations and voice orientation of citizens (political efficacy and political participation). This research provides findings about the New Public Management outcomes from different country contexts through first-hand data.

Ethics of Public Administration

One factor that significantly influences how well companies and public administration players carry out their operations is ethics. The ethical issues that arose, including nepotism, collusion, and corruption, made the implementation of public administration ethics in the Indonesian government bureaucracy crucial. The qualitative technique was employed in this study, with primary data coming from observations and secondary data coming from media and literary analysis. The public emphasized and criticized public bureaucracy throughout the reform era because, according to studies, a small number of Indonesian government officials lack responsibility in carrying out their powers, duties, and obligations. In addition to enforcing the law, the government must develop and apply public administration ethics for its bureaucratic machinery in order to tackle this issue.

Communication Ethics in Local Public Administration in the Age of Facebook

Communication Ethics in Local Public Administration in the Age of Facebook

Application of Administrative Ethics in Public Services in the Context of Increasing the Professionalism of Village Officials in Waru Village, Parung District, Bogor Regency

Ethical values are not just a belief held privately by a person/individual, but ethics must be a reference and guide in acting both in society and in institutions. In public administration ethics, there is an prevailing assumption that through the application of ethical values, a public administrator will be able to form good morals in carrying out his duties to serve the community. With the application of administrative ethics in daily behavior it is expected to increase the professionalism of village officials in Waru Village, Parung District, Bogor Regency in providing services to the community which will be the aim of this research. In this study, researchers will use a qualitative approach with descriptive methods. The results of the research are the presentation of data and information that researchers get from the field which is then adjusted to the theory used in this study. The theory used is Administrative Ethics according to Pasolong (2010: 202) with indicators: Efficiency, Effectiveness, Service Quality, Responsiveness and Accountability. Judging from the five indicators of administrative ethics, the indicator that is the best is the indicator of responsiveness, while the indicator that is still not optimal is the indicator of service quality.

THE NEED FOR ETHICS IN PUBLIC ADMINISTRATION AND LOCAL GOVERNMENTS

Etik olgusu, literatürde üzerinde tam anlamıyla bir fikir birliği olmasa da kamu yönetiminin olmazsa olmaz unsurlarından birisini oluşturmaktadır. Kamu yararı kapsamında hizmet sunan, kamu çalışanlarının bu hizmetten faydalanan kişilerle olan ilişkilerinde dikkat etmeleri gereken ahlaki kuralları gösteren etik olgusu ya da tam tersi bir ifade ile etik dışı davranışlardan kaçınma durumu, kamu yönetiminde son zamanlarda önemi artan konuların başında gelmektedir. Hazırlanan bu çalışma, kamu yönetimi başta olmak üzere özelde yerel yönetim birimlerinde etik olgusunun ne denli önemli bir gereksinim olduğu gerçeğinden hareketle bu ihtiyacın nedenlerine, bu ihtiyacın karşılanması konusunda Türkiye’de atılan adımlara yönetsel, yasal ve siyasal açıdan yer vermeyi amaçlamaktadır. Bu amaç kapsamında çalışmada öncelikle kavramsal açıdan etik olgusu ele alınmakta ardından kamu yönetimi ve yerel yönetimlerde etik olgusunun yerine değinilmekte ve son olarak da Kamu Görevlileri Etik Kurulunun bu konudaki işlevi değerlendirilmektedir.

Ethics in Public Administration: A Comparison of the Past and the Present

Ethics in Public Administration: A Comparison of the Past and the Present

Citizens’ Perceptions of Public Administration Ethics, Public Service Quality and Politicization of Public Organizations: A Study in Diyarbakır

Citizens’ satisfaction with public sector has been a focus of interest especially in new public management literature for almost four decades. For this reason, investigating perceptions and evaluations of citizens for public service quality has become more vital for both scholars and practitioners. Field studies in different contexts can provide evidence for new public management scholars to expand theory and for governments to improve current policies and operations in the bureaucracy. Based on these arguments, this study aims to reveal how politicization in public organizations is harmful for ethics in public administration and public service quality and the importance of ethical public administration to increase the quality of public services. Results from a field survey study in Diyarbakır has provided support for the proposed arguments of the study. Citizens’ perceptions about the increased politicization in public organizations have shown negative relationships with ethical public administration and public service quality. Also, support is found for the positive relationship with ethical public administration and public service quality. Theoretical contributions and practical implications of these findings are also discussed with the limitations of field study in the last section.

TÜRKİYE’DE KAMU GÖREVLİLERİ ETİK KURULU’NUN YENİ KAMU YÖNETİMİ ANLAYIŞI BAĞLAMINDA ANALİZİ

Kamu yönetimi etiği, kendi başına kamu yönetimi disiplini kapsamında sıklıkla tartışılan bir alanı oluşturmaktadır. Küreselleşme hareketleri ile birlikte 1980’lerden itibaren kamu yönetimine yapılan yeniliklerde kamu yönetimi etiği konusu, ülkelerce büyük ilgi ile karşılanmıştır. Ülkemizde de önemli bir yere sahip olan etik konusu, yeni kamu yönetimi anlayışı bağlamında niteliksel olarak gelişim sağlamıştır. Kamu yönetiminde iyi yönetimi sağlayabilmek için etkinlik ve verimliliği yakalama noktasında etik kurallara ihtiyaç duyulmaktadır. Bu çalışmada, bahsi geçen etik ilke ve kurallar ile yeni kamu yönetimi anlayışının ilkelerini kamu yönetimine entegre eden ülkelerin, etik dışı davranışlara ve yozlaşmalara daha az rastlayacağı veya bu olumsuz davranışların engellenmesinde daha iyi sonuç alacağı öngörülmektedir. Çalışmada, vatandaşın devlete olan güveninin artmasında, kaliteli hizmet beklentisinin karşılanmasında ve kamu yönetiminin verimli bir şekilde işleyişinin sağlanmasında etkili olan etmenlerden olan etik kavramının, kurum kültürünü oluşturan bir konu haline gelmesi gerektiği işlenmiştir. Bu bağlamda kurumsal hale gelen Kamu Görevlileri Etik Kurulu’nun yapısal ve işlevsel faaliyetleri değerlendirilerek yeni kamu yönetimi anlayışının ilkeleri doğrultusunda olumlu ve eksik yönleri analiz edilmiştir.

Redefining Morally Conscious Decision-Making for the Public Sector: A Theoretical Analysis

This paper proposes a conceptual definition of morally conscious decision-making as “cognizant processing of an actor’s core values setting aside self-interest when presented with a dilemma.” Using moral phenomenology, Deweyan pragmatism, and piecing together previous works on decision-making, we develop a definitional framework that makes a case for specified and refined scopes of our understanding of morality and ethics in public administration. We then decompartmentalize this framework to demonstrate the validity, benefits, purpose, and consequences of decision-making that is morally conscious. We propose critical thinking and situational awareness as required skills for the application of the proposed framework. Ultimately, morally conscious decision-making is a way for public administration to better activate a response to growing demands for increased accountability and just leadership.

Розвиток ділового етикету майбутніх державних службовців як складової професійного іміджу

The article deals with the importance of future civil servants’ business etiquette development as a component of their professional image. The aim of the article was to determine the role of future civil servants’ business etiquette development as a part of professional image. The article examines the scholars’ viewpoints on image, professional image and business etiquette. It has been noted that business etiquette concerns not only the norms and rules of behaviour, respect for others, but also speech culture. The courses of general and professional training are of great importance for the future civil servants’ of business etiquette development , where a special place is given to the course "Image and Ethics in Public Administration". The authors note that in addition to lectures and practical classes, the students’ independent work, the students’ participation in scientific conferences, meeting with public figures (deputies, deputy mayors and territorial communities chairmen ), the work of the academic group supervisor play and important role in future civil servants’ business etiquette development.

Ethics in Public Administration: A comparison of the past and the present

Ethics in Public Administration: A comparison of the past and the present

Public Administration Ethics in the Czech Republic

This article introduces the results of the first survey of Czech civil servants specifically targeting the domain of public ethics. The survey serves a double purpose: to provide data relevant for the development of a tailor-made ethics training programme for public officials, and to answer two research questions: (1) What are the main factors influencing the core values in Czech public administration? (2) Does the existence of ethics resources contribute to an improved ethical climate in the Czech public administration as perceived by public officials? The findings show that an ethical code is the most widespread, but often the only, ethics instrument implemented in Czech public administration and that the code is not used effectively. The results also confirm a positive but weak influence of the number of ethics resources on the perception of the existence of ethical problems, and a slight direct correlation between a higher number of resources and the perception of positive ethics development in the workplace. No support is found for the assertion that the more ethics resources are used by the organisation, the greater is the importance of the organisational culture for decision-making. This empirical research illustrates that - unlike in other countries of the former Eastern Bloc - ethics has been a low-priority agenda in Czech public administration and that enhancing ethical standards, and thus increasing citizens’ trust in public services, will be a long-term process. Leadership and leading by example, alongside ethics education and training, are the avenues to pursue.

Recalibrating Public Service: Valuing Engagement, Empathy, Social Equity, and Ethics in Public Administration

Public administrators are not neutral actors. Their work occurs in the context of historical and contemporary systemic oppression. Yet, the traditional values that guide the field, efficiency, effectiveness, and economy, are not responsive to this context. This article proposes a recalibrated set of values to support the process and outcomes of public administration to address systemic oppression more sufficiently. Drawing on interviews conducted with American Sign Language interpreters, findings explore the role of engagement, empathy, equity, and ethics in the delivery of public services to the Deaf community. This work includes a call to action for more research on the recalibrated “4Es” and the establishment of a code of professional conduct for the field of public administration.

Public Administration Ethics in the Administration of Governance in Indonesia

<p>Ethics is an important element determining the successful implementation of organizational activities and public administration actors. The importance to implement public administration ethics in the Indonesia government bureaucracy was based on ethical problems occurring, such as corruption, collusion and nepotism. This research used qualitative method, in which primary data was obtained from observations, and secondary data from media and literature study. From the research conducted, it can be seen that few government officials in Indonesia are less accountable for performing their duties, authorities and responsibilities and as a result the public bureaucracy in the reform era was much highlighted by the public and got criticism. To solve this problem, besides enforcing the laws, the government also must cultivate and implement the public administration ethics to their bureaucratic apparatus.</p>

The Urgency of the Implementation of Public Administration Ethical Governance to Realize Good Governance

This study analyzes the urgency of implementing public administration ethics to realize good governance. This study uses a qualitative method with a case study approach. The data sources used in this study are primary and secondary data. Preliminary data was collected from interviews and questionnaires to respondents, while secondary data was collected through the literature study method. The location of this research is in one of the sub-district offices in the Sumedang District. Respondents who were given a questionnaire totaling 100 people living around the sub-district were selected based on the random sampling method. Based on the data and analysis of research results, it can be seen that sub-district employees in Sumedang District still have not implemented bureaucratic ethical governance properly. Government governance has not been able to absorb and develop more advanced management values. The problem arises because of the following: learning culture, processes, tools and techniques, and skill and motivation. This should be a concern, especially by the government, to create good governance, which is indicated by the high public trust in the government.