ABSTRACT Youth with severe mental and behavioral health symptoms often require high levels of care, such as residential placement. Given the acuity of the residential population, the high cost of services, and the separation of children from their families, remarkably little research exists on engagement, mechanisms, and outcomes. Treatment satisfaction is a critical process and outcome indicator but is not always assessed in residential care. When satisfaction is assessed, the quality of the assessment tools varies and is rarely assessed as part of treatment progress, so little is known about how and if it might change during treatment. This study aimed to examine the psychometric properties of the newly developed Client Satisfaction Scale (CSS) for youth in residential psychiatric care. The CSS was administered to all patients in the current study (N = 2,933, M age = 15.36, SD = 1.35). Results of exploratory and confirmatory factor and item response theory analysis support evidence of structural validity, and bivariate correlation and regression supported evidence of concurrent and predictive validity, respectively. Findings suggested the CSS scale may be a viable tool for assessing youth satisfaction with treatment outcome and services at residential treatment centers.
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