Provision Of Management Services Research Articles

Cloud Computing and Its Security in Real applications

Cloud computing is one of the revolutionary technology that offers efficient means to remotely access and store data in different locations through the internet network. Cloud computing provides a shared pool of computing resources such as storage devices, servers and network. All these resources can provision and released with minimal management efforts or service provider interactions. Cloud computing is a framework that allows users to access computing resources over the internet instead of using all computers facilities that are available locally on site. The purpose of this paper is to come up with the new knowledge related to the wide range of architectural configurations, (memories management, number of processors, and nodes), relevant new trends of storing, processing and accessing remote data. Cloud computing is especially powerful for businesses. This paper has been including cloud computing benefits in addition to the challenges with their impacts on information technology that may happen in the future. Despite the challenges there are good benefits related to the saving, scalability and high performance of cloud over the internet. The providers have the responsibilities to ensure the confidentiality and security of the customers’ data in addition to the security measure that have been taken by the customers themselves. Cloud computing may face the same security problems for the net work. All these matters have explained in details in this paper.

An empirical analysis of the antecedents and barriers to adopting robo-advisors for investment management among Indian investors

ABSTRACT This study aims to provide a research framework to understand the antecedents and barriers to adopting Robo-advisors for investment decision-making in India. The study employed a research model based on the extended UTAUT– 2, along with three additional constructs, i.e. personal innovativeness (PI), perceived risk (PR), and technological anxiety (TA). Data collected were analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) with the help of SmartPLS 4.0 software. This research will help banks, wealth management service providers, FinTech companies, and Robo-advisor developers improve their platforms, offers, products, and marketing tactics for these automated advisory services.

Application of IoT audio technology based on sensor networks in English speaking teaching system

In the era of information technology, the exponential growth of data volume has compelled users to entrust their data to database service providers for efficient management. While traditional methods such as user authentication, security auditing, and access control have been implemented to safeguard data security across databases, cloud servers may face security challenges due to excessive internal administrator permissions. The audio technology of the Internet of Things (IoT) offers numerous advantages, including high bandwidth, short data transmission time, long transmission distance, and cost-effectiveness. It has found widespread applications in military, technological, industrial, and everyday life settings. With the advancements in modern information technology and the development and enhancement of wireless radio frequency technology in the IoT sector, IoT-based wireless audio interaction systems utilizing Wi-Fi have gradually become integrated into people's lives. These systems have enriched people's daily experiences and are increasingly popular among consumers. This paper, based on the theory of functional applied linguistics, combs the basic theoretical framework and the practical application prospect of functional Applied Linguistics of systemic language, especially emphasizes the important influence and application enlightenment of systemic functional linguistics on language teaching, and combines the "Recent Development Zone" The basic concepts of contemporary language and literature education, such as scaffolding, are summarized and analyzed. The paper establishes a comprehensive theoretical research framework for college spoken English teaching, and through the comprehensive theoretical analysis of communicative teaching methods and practical exploration of some problems that students may appear, it puts forward more effective and targeted specific solutions.

Assessment of Basic Services and Handling of Infectious and Highly Infectious Waste in Health Facilities

Introduction: Safe handling and disposal of medical waste are important aspects of ensuring epidemiological safety of medical activities. Objective: To analyze performance of republican health facilities in rendering basic services for hazardous infectious and highly infectious waste management. Materials and methods: This work is a part of a study of basic water, sanitation, and hygiene services rendered. The materials covered information about medical waste handling and management in 350 health facilities in terms of epidemiological safety. Data were collected from November 2020 to January 2021 using a checklist. Results: In most healthcare facilities (56 %), medical wastes, both infectious and highly infectious, are properly separated into three containers: emergency, infectious, and non-infectious wastes. The most common problems observed were related to labeling or color, and compatibility, with the type of waste in the bins. Health facilities still use open burning or other forms of hazardous disposal (24 %). The process of disposal of hazardous and infectious wastes in healthcare facilities shows that safe waste handling is not ensured by the management. Provision of basic waste management services in the coverage areas is at a low level (in the Districts of Republican Subordination/Dushanbe – 35.8 %, in the Gorno-Badakhshan Autonomous Region, Sughd and Khatlon Regions – 11.1 %, 43.3 %, and 36.4 %, respectively), which requires making urgent decisions and establishing procedures for the safe disposal of sharps and infectious wastes. Conclusion: The study results revealed significant shortcomings and unsafe practices, as well as deviations from the basic level that ensures epidemiological safety in health facilities and protects health of patients and medical personnel.

National Solid Waste Policy (NSWP): Challenges and Advances after 10 Years of Implementation

A decade after the implementation of the National Solid Waste Policy (NSWP), municipalities continue to face challenges in implementation. This study aimed to assess the influence of the Municipal Integrated Solid Waste Management Plan (MISWMP) and proper waste disposal in the main cities of the country, in light of the National System of Information on Solid Waste Management (NSISWM). The analyzed data indicate slight advances related to what the National Solid Waste Policy (NSWP) proposes, stemming from difficulties in implementing the policy itself and/or making its instruments viable, especially in cities in the North and Northeast regions of Brazil. Practices such as improper waste disposal in open dumps or controlled landfills and incineration characterize the reality of Brazil, even a decade after the publication of the NSWP. Among the adopted strategies, waste recycling emerges as significant, with emphasis on composting and energy generation from biogas. There is a need for the integration of municipalities, states, and the Union to provide support for them to better exploit the potential in the generated waste, based on dominant technologies. It is also noteworthy the absence of updated data and cities' non-compliance with individual declarations in the NSISWM, regarding the provision of public solid waste management services, contradicting the policy itself and hindering the transparency of each municipality's data, making it difficult or even preventing monitoring by interested parties, civil society, and public and private entities.

Outsourced Facility Management (OFM) Services to Creating Global Competitiveness

In a time of increasing globalization and fierce competition in the market, being competitive has become essential for companies in a variety of sectors. Providers of Outsourced Facilities Management (OFM) services, which include everything from space management to security and maintenance, are essential in helping businesses streamline their operations and concentrate on their core business. The strategic value of outsourcing Facilities Management services is gaining more attention and adaption as the business landscape gets complicated and complex. This increased adoption of the OFM services creates opportunities thus resulting in the presence of both local and global players in this industry. Local outsourced facilities management service providers are encountering a progressively competitive market in today’s business scene. To assess and improve the competitiveness of local OFM service providers fighting to gain market shares against global industry giants, this study explores the idea of critical success factors (CSFs). CSFs stand for those critical areas in which a company must succeed to meet its objectives and beat out rivals. CSFs are essential for comprehending the unique factors that allow local OFM service providers to not only endure but also prosper in a complex network of markets. Additionally, local outsourced facilities management services providers must evaluate their abilities, performance, and competitiveness in comparison to well-established global facilities management leaders that are present in the country. By comparing with these industry giants, local suppliers can establish a baseline and initiate research to gain useful insights, direction, and positioning. This will help them improve their global competitiveness and survival at least at the local industry level. This study examines the rationale for comparing a local supplier against the industry’s critical success factors (CSF) with global companies and emphasizes the potential advantages gained from conducting such a comparison. Keywords: competitiveness, outsourced facility management, property management, critical success factors, integrated facility management

Implementing ERP with Maintenance and Support in Mind: Exploring the Efficacy of Application Management Services for the Post-Implementation Phase

ABSTRACT Prior ERP research has focused primarily on adoption and implementation; however, in an ERP implementation, maintenance and support (M&S) also has a significant impact on the long-term viability and financial expenditures of organizations. Many organizations turn to application management service (AMS) providers to manage ERP M&S. We surveyed professionals knowledgeable in their companies’ use of AMS for ERP. We find associations between variables consistent with a business case of “keep the lights on” versus “value-driven” partnership and benefits achieved from the arrangement. We also examine activities that should lead to more M&S success: customization, quality documentation, and process standardization. We find associations between some of these variables and (1) more focus on M&S during implementation, (2) challenges transitioning to AMS, and (3) quality of AMS support. Our results are a first step toward research in AMS for ERP M&S and add to the AIS literature on the ERP post-implementation stage. Data Availability: Data available upon request.

Sourcing approach for facilities management services in social housing within the semi-arid climate of Nigeria

PurposeThe provision of facilities management (FM) services, facilitated by a well-suited sourcing strategy, significantly influences the optimization of dwelling unit performance, augmentation of occupants’ living experiences and the establishment of a secure and comfortable environment. Consequently, this study aims to examine the sourcing approach used for delivering FM services in social housing within Nigeria’s semi-arid climate and to assess the effectiveness of the chosen sourcing approach in the provision of FM services.Design/methodology/approachData collection involved one-on-one interviews conducted with five principal/senior staff members of the Borno State Housing Corporation in Maiduguri, Northern Nigeria. For data analysis, the NVivo R1 software package and Stata 13.0 were used. Thematic analysis was applied to the data, and the findings were presented through narrations and direct quotes from participants. Logistic regression analysis was subsequently used to assess the effectiveness of the adopted in-house approach in providing FM services in the context of social housing.FindingsAdministrators of social housing in the semi-arid climate of Nigeria exclusively adopted an in-house sourcing approach for providing FM services. Nevertheless, the in-house approach was conclusively determined to be ineffective in delivering FM services within the specific context of social housing in the semi-arid climate of Nigeria.Originality/valueThis investigation centred on examining the sourcing strategy used by social housing administrators for delivering FM services in social housing within a semi-arid climate of Nigeria. Additionally, the study delved into evaluating the efficacy of the chosen sourcing approach in the actual provision of FM services.

Analysis the impact of digital campaign on healthcare provider-waste management provider

This research aims to analyze the impact of digital campaigns on the relationship between health service providers and waste management service providers using qualitative methods. This research utilizes literature studies related to the research topic. This qualitative data will be analyzed using an inductive approach to identify patterns, thematic findings, and dynamics that emerge in the relationship between health service providers and waste management service providers after the implementation of the digital campaign. The results of this study are expected to provide in-depth insights into the role of digital campaigns in shaping and improving relationships between the healthcare and waste management sectors and the implications for sustainable waste management practices.

Implementation of Exercise Management Services Among Sports Medicine Physicians in the United States.

Assessment of physical activity and exercise prescription has been widely supported by many organizations, yet provision of such services remains limited in the United States. We sought to uncover why such services have not been widely adopted. The American Medical Society for Sports Medicine organized a task force to canvas physicians and survey the American Medical Society for Sports Medicine membership. Peer-to-peer and telecommunication discussions and web-based questionnaires. Sports medicine physicians in the United States. None. Percentage of sports medicine physicians who provide exercise management services and mechanisms of billing for exercise management, identify barriers to such services, and identify industry collaborations for promoting physical activity through physicians. Three of 4 sports medicine physicians spend at least 1 min encouraging exercise with patients, using Evaluation and Management codes to bill or receive credit. Exercise counseling is often bundled within other patient care. Few health plans leverage the patient's relationship with a primary care physician to promote exercise. Most employed sports medicine physicians do not receive incentives to incorporate exercise counseling into practice, and only 1 in 6 have decision-making authority to hire an exercise professional. Major obstacles are the lack of a business model and knowledge about exercise prescription. The existing E&M codes adequately characterize the work, but physicians desire greater payment or credit for providing exercise management services. Physicians desire to do more exercise prescription, but health system bureaucracy, inadequate support, and economic disincentives are barriers to the provision of exercise management services.

Optimal cloud service provider selection: An MADM framework on correlation-based TOPSIS with interval-valued q-rung orthopair fuzzy soft set

The interaction between two factors significantly measures the results' exactness. But, acquiring information for statistical computation is frequent, and the data obtained could be challenging to interpret. To predict how a particular factor will fluctuate regarding another as well, the correlation coefficient (CC) is usually employed. But this approach is rarely utilized for interval-valued q-rung orthopair fuzzy soft set (IVq-ROFSS). The situation in which IVq-ROFSS grows as it is modern, along with a broad depiction of the q-rung orthopair fuzzy soft set (q-ROFSS), engaging for a more reflective and precise assessment. The current study explores the CC and weighted correlation coefficient (WCC) for IVq-ROFSS and their fundamental characteristics. This research is designed to improve the prioritization technique for order preference by similarity to the ideal solution (TOPSIS) with expanded measures. Also, to check the linearity of the intended approach, we integrated mathematical formulations of correlation constrictions. This study demonstrates that the suggested methodology is a robust multi-attribute decision-making (MADM) tool for intricate information set interpretation and prioritizing. We presented a numerical illustration demonstrating the actual application of our recommended decision-making strategy for choosing Cloud Service Providers (CSPs) in cloud service management. The approach developed in this research is superior to conventional models in maintaining the precise structure of the determined studies. Thus, the algorithm produces more reliable and consistent decisions. The influence of our studies grows within the scope of this research, as the originated algorithm can enhance the ability to analyze realities and make informed decisions in light of the information provided. Therefore, this study can significantly impact data analysis and decision-making by revealing the importance of the proposed TOPSIS approach and the vitality of perpetual development in methods for making decisions to get more reliable and precise outcomes.

KVFL: Key-Value-Based Persistent Fuzzing for IoT Web Servers

Abstract As the number of Internet of Thing (IoT) devices increases, attacks against their vulnerabilities have become a serious threat. The web servers (WSs) in IoT devices provide management services for end-users, which are currently the major attack surface. Several fuzzing solutions for identifying vulnerabilities in IoT devices have been proposed, but there is currently no grey-box fuzzer specifically designed for the unique features of WSs in IoT to effectively detect memory corruption vulnerabilities. We design and implement KVFL, an efficient grey-box fuzzer, to address the issues of low throughput and slow exploration of deep code when fuzzing for IoT WSs. Firstly, KVFL employs a delicate hooking technology that heuristically hijacks and emulates hardware-dependent functions, ensuring WSs can be accurately and efficiently emulated in user-mode. On this basis, KVFL fully utilizes the loop parsing HTTP requests feature of WSs through a redesigned fork-server, to minimize nonessential rebooting losses of the target, thereby significantly improving fuzzing throughput. Secondly, KVFL leverages code coverage feedback to automatically infer a set of valid Keys and derive a Key-Value mutation. This enables the generation of high-quality test cases that can facilitate deeper code exploration of WSs. The evaluation results show that compared to the state-of-the-art IoT grey-box fuzzer FIRM-AFL, KVFL improves the throughput by over 2× and explores 4.5× more edges. Additionally, it identifies all 1-day vulnerabilities with over 7× faster speed than the baseline and detects three previously unknown 0-day vulnerabilities. These all indicate that KVFL is effective and efficient at fuzzing IoT WSs.

Qualitative study of the stigma associated with the lived experiences of Buruli ulcer disease among patients in Nigeria

Abstract Background Buruli ulcer disease (BUD) is a neglected tropical disease of the skin, subcutaneous tissue and bone caused by Mycobacterium ulcerans, with various disabling and stigmatising sequelae. Patients face a range of adverse impacts owing to the disease as most are unable to relate effectively with their communities, battling stigma and fear of discrimination. This study aimed to explore the stigma associated with the lived experiences of BUD in patients in Nigeria. Methods This was a cross-sectional qualitative study that employed a focus group discussion (FGD) and key informant interviews in Enugu State, Nigeria. A random sampling of communities was followed by a purposive selection of FGD participants and key informants. A total of six key informants and eight FGD participants took part in the study. Data were collected over 6 wk from December 2022 to February 2023. The NVivo application was used to analyse transcripts and compute themes of quotes. Results Patients experienced stigma owing to the condition. The most reported experiences by participants were shame and culpability, isolation and social exclusion, including maltreatment from family members. Conclusions Identifying the stigma experienced by patients owing to BUD helps in the provision of psychosocial management services and support for patients.

Facilities management and clients satisfaction nexus in hotels in secondary cities in Ghana: A study of selected hotels in Wa

PurposeThis study aims to assess how the provision of facilities management (FM) services influences customer satisfaction in hotels in secondary cities. This study focussed on customer satisfaction in relation to specific FM services such as cleaning, maintenance, security, internet/information technology and air conditioner servicing.Design/methodology/approachThe study used a case study design. Simple random and purposive sampling methods were used to select the hotels and the respondents. The study used a survey based on the SERVQUAL model to collect data from 136 respondents. Six hotel managers were also interviewed.FindingsThere were disparities in customer satisfaction across the various hotel categories based on the assessment indicators used. Thus, customer satisfaction with FM services was not influenced by hotel ratings. On the calibre of staff handling FM activities, none of the hotels had a professional facilities manager. The hotel managers were in charge of FM activities, which affected the provision of FM services. Generally, customers in all the selected hotels were not satisfied with the quality of FM services. Specifically, the overall mean gap score was very low (−3.20), which meant that customers’ expectations far exceeded their perceptions, hence, their dissatisfaction. Tangible(s) of services were customers’ least appreciated (−1.04) dimension. This meant that hotels did not pay much attention to the physical (place) aspect of their FM activities. This should engage the attention of hospitality industry regulators and policymakers, given the current global health crisis caused by Covid-19 and its variance.Originality/valueThe study demonstrates customer satisfaction with FM services in hotels in secondary cities. Practically, hotels can become very competitive if they consider the findings of the study to provide effective customer-oriented FM services.

Competencies for managing green buildings: aligned components from malaysia's facilities management service provider

The increased development of green buildings in Malaysia has necessitated the need for facility management businesses to upgrade their competencies. However, as evidenced by past studies, a shortage of competences among practitioners has emerged as an uncertainty about firms' capacity for managing green buildings. Therefore, the purpose of the research is to acquire insight into the competency features of FM service providers in Malaysia for managing green buildings and to make recommendations for competency improvement. The qualitative approach was adopted, and interview was used to achieve the goals, the data was examined using content analysis. Based on the experiences of seven (7) managers who have managed green buildings, the five (5) core strengths of facilities management service providers in managing green buildings are sustainable procurement, operations, resource management, repair and maintenance, and environmental health. This study demonstrated common themes between facilities management and green building management competencies.

Informality and survival in times of crises: the role of the Quadripartite security committee in wartime Beirut

Infrastructures are crucial for survival, never more so than during wartime. The history of the civil war in Beirut illuminates how access to infrastructure was maintained through informal relations despite strife and divisions. In this paper, the role of the Quadripartite Security Committee (QSC) in managing service provision for Beirut’s habitable areas is explored. The QSC was set up to liaise between political parties in an effort towards reconciliation. At its inception, it focused on preserving the ceasefire between partisans and establishing security in the city. This paper shows how between c. 1984 and 1988, the QSC also managed infrastructure services crucial for the survival of people in wartime Beirut. During that time, the QSC coordinated with various militias, government officials and local authorities to ensure road and street access throughout the city, the maintenance and repair of infrastructure, as well as food provision. The functioning of these infrastructure services meant that the city remained inhabited during the war. Analysing infrastructures as large sociotechnical systems that shape and are shaped by urban socio-political life, this paper delves into this historic case to broaden our understanding of how informality functioned as a crucial element of survivability in the city.

ПРАВА ЛЮДИНИ В УМОВАХ УРБАНІЗАЦІЇ

World practice proves that one of the important functions of city self-government in recent years has become the provision of management services that meet local needs and priorities related to the realization of human rights at the local level. Although the primary responsibility for the promotion and protection of human rights rests with national governments, the promotion of a culture of human rights at local level plays a vital role in promoting the respect and realization of human rights in society. The article analyzes the connection between the process of urbanization and the process of "municipalization of human rights", which refers to the transfer of human rights activities to the local level, mainly in cities. It is noted that the trends of socio-political and socio-economic development of the late 1980s and early 1990s of the 20th century, associated with the rapid development of large cities and the creation of urban agglomerations, led to the involvement of cities in the discourse and practice of international human rights, when the latter began to be taken into account in the formation of city policy. It is indicated that the involvement of megacities in human rights activities took place against the background of two phenomena, firstly, the emergence of the concept of "human rights cities" and the formation of a corresponding socio-political movement, which quickly acquired an international character, and secondly, the emergence of the doctrine and global movement for the right to the city. The article reveals their essence and significance. The author concludes the need for further theoretical research in the field of doctrinal and practical aspects of the problem of the connection between urbanization and human rights.

Smart technology solution for a cleaner city: a case study of Dar es Salaam, Tanzania

This paper investigates Smart-TRACS, an affordable and innovative smart technology solution to improve solid waste management and revenue collection in the rapidly expanding city of Dar es Salaam, Tanzania. By analyzing data from key stakeholders in the solid waste management service chain, the study validates the hypotheses that: (H1) Smart-TRACS has improved solid waste management service provision, and (H2) Smart-TRACS has enhanced refuse collection charges collection rates in the piloted wards. Notably, Smart-TRACS registered a 129% increase in identified service users, 13.5% increase in revenue collection, 55% increase in revenue collection coverage, and many other positive impacts resulting from data-driven internal management optimization. This paper provides compelling evidence that leveraging data can drive improved efficiency, resilience, innovation and inclusivity in Dar es Salaam’s city development. However, the paper also identifies limitations with Smart-TRACS, which underscore challenges hindering the city’s transition to a smart city status. The absence of an actively implemented robust overarching city master plan, smart city coordination framework, a challenging business environment, and the risks associated with sudden institutional change pose significant obstacles to sustained smart city development and innovation. Addressing these core challenges is crucial for Dar es Salaam to embark on a sustainable path towards smart city development and realize its potential for transformative growth.

Factors affecting willingness to pay for construction management services in south Tu Liem - Hanoi

In big cities such as Hanoi, Ho Chi Minh City - the land is tight, the people are crowded, the choice of apartments is chosen by young households a lot because of the reasonable cost, many utilities... However, there are conflict in the apartment complex between residents and the building management service provider. These disputes are often related to service quality not good, not commensurate with the price that residents pay, even the price always increases over time… Therefore, the author uses a qualitative method to conclude the results. In accordance with the actual investigation to find the factors affecting the willingness to pay for apartment building management and operation services in Nam Tu Liem district - Hanoi city.

Determining Why Facilities Management has been Conservative in Adopting Data Analytics

The necessity for data analytics in facilities management is increasing due to the complexity of modern-days organisational requirements in the 21st century. Despite the emergence of data analytics that has benefited various businesses and industrial sectors, the facilities management sector has been conservative in adopting the technology. This would lead to severe challenges for FM to achieve continuous improvement and revolutionise the management of the facilities through the implementation of IR4.0. Thus, this paper aims to determine why facilities management service providers seem to be struggling to adopt data analytics in their operations. A literature review was carried out on existing literature on the topic. The selected articles were then critically evaluated for their quality and relevance to the subject matter and the findings were synthesised and summarised. The result suggests that facilities management service providers faced three challenges that contribute to their conservative adoption of data analytics in facilities management which are technology integration, organisational inefficiency, and financial constraints. The findings of this study could help to better understand why the facilities management sector has been conservative in adopting data analytics which could pave a path to identifying ways for facilities management service providers to adopt data analytics in their operations.