Provision Of Information Services Research Articles

NFORMATION MODEL OF VEHICLE TELEMATICS DATA CLUSTER COLLECTION USING UAV

Telematics is a set of basic systems that provide services in accordance with user needs. Telematics systems can be classified according to the areas of tasks performed: monitoring the condition of the road, managing the flow of traffic, providing information services to road users, etc. Telematics also allows you to monitor the condition of vehicles or their cargo using remote monitoring methods and technologies. The use of telematic systems and technologies allows for real-time management of transport systems. The article is devoted to the development of an information model for collecting motor transport telematics data using unmanned aerial vehicles. A model of the V2R network type is considered in which one car in the cluster is defined as a central node that receives telematic information from other cars in the cluster and then transmits the collected information to the base station. It is proposed to replace the central vehicle with a specialized UAV that collects telematic information from all vehicles in the cluster and transmits the collected information to the base station. A formula has been obtained to calculate the maximum amount of information that can be collected and transmitted to the base station.

Mortimer Taube e seu legado: entre produção técnica e científica

Abstract This article deals with the life and work of Mortimer Taube, an American philosopher and librarian who contributed to the organization and representation of information and knowledge, and to the retrieval of information. Even if Taube does not identify yourself as a librarian, philosopher, documentalist or information scientist, your technical and scientific production brings him closer to the notion of Information that is currently studied by Information Science, Therefore, this article aims to study his work from this perspective. This is because Taube was the creator of the Uniterm System, a pioneer in post-coordinated indexing. He was the founder of Documentation Incorporated, a company that provided information services to renowned institutions such as the National Aeronautics and Space Administration and the United States Air Force. It was a qualitative, exploratory, bibliography and documentation study, without chronological limit, and the sources used were: Association for Information Science and Technology; Columbia University; Duke University; Library of Congress; Journal Storage; NASA’s Library; University of Chicago Press Journal, and Library Quarterly. Were analyzed 52 documents, the oldest publication dates from 1936 and, the most current, from 1965. It is concluded that Taube’s legacy was the contribution in the area of indexing and information retrieval, as well as his critical position on librarianship and information science. In general, the philosophical influence of Taube’s education was reflected in his bibliographic production, spread among the formulation of concepts, theoretical foundations, and perspectives disseminated by the author.

Exploring the Knowledge, Attitude, and Practices of Community Pharmacists in Eastern Visayas towards Readiness to Provide Information Service on Complementary and Alternative Medicine (CAM) Products

Exploring the Knowledge, Attitude, and Practices of Community Pharmacists in Eastern Visayas towards Readiness to Provide Information Service on Complementary and Alternative Medicine (CAM) Products

Discourse Analysis of Social Media Discourse: Construction and Deconstruction of Social Reality

With social media’s rise and widespread application, social science research has entered a new era, bringing new challenges and opportunities to the academic community on how to use social media data for high-quality social reality construction and deconstruction research. Based on the dynamic evolution of social media development, this study constructs a theoretical framework for social media discourse analysis, aiming to explain the social reality construction and development mechanism jointly generated by user- generated content (UGC) and algorithmic recommendation systems in terms of discourse dissemination mechanism and information circulation mechanism. The core goal of social media development is to provide information services that meet user expectations, while committed to continuously improving user experience quality and enhancing user satisfaction. To achieve this goal, we have proposed a series of measures, such as strengthening information control based on the internal circulation of content quality, building an interactive mechanism between users and platform quality perception, and establishing an evaluation system for user feedback and platform governance to achieve high-quality development of social media, promote the construction and deconstruction of social reality, and truly meet user needs.

IS THE PUBLICATION LEGAL/LAW/JUDICIAL?

The problem of clarifying the correct use of the concepts of legal, law, and judicial for a clear purpose is currently in the field of interest of legal scholars, linguists, and terminologists. Communicators are also involved in the detailed study of this issue, for whom clarifying this issue is important and necessary for further media research of various kinds. The disagreement among scholars on the use of these concepts is explained, in our opinion, primarily by the not entirely clear establishment of the general term field in the domain of judicial («legal») science. The purpose of the research was to determine the correctness of word usage in the selfidentification of legal/law/judicial publications. In order to achieve this goal, we emphasize the need to fulfill the following tasks: – to distinguish self-titles in the description of legal/law/judicial publications; – to establish the linguistic features of the concepts of «legal», «law», «judicial» and the peculiarities ofscientific and practical discourse on this issue. As we have seen from the titles and descriptions of the publications, some of them contain the term «judicial» and others «legal» or «law». In the course of the study, we have identified the opinions of journalism scholars, philologists, and lawyers, both academics and practitioners, on the correctness of using these words in defining the intended purpose of the publication. The specialized press, which is based on the need to provide information services to a motivated reader (a narrow-profile specialist or a generalist), mostly uses the above concepts as equivalent. In our opinion, it is worth noting that publications for lawyers that contain professional information presented in an official business style (standardized, accurate and concise, containing stamps and clichés, straightforward word order, etc.) should be more appropriately called law media, and publications that contain information about law (legal relations) presented in a journalistic style of speech should be called legal media, and those that contain texts of regulatory legal acts and their explanations should be called judicial media In view of this, we consider that it is necessary to draw the attention of communicators to the need for a broader professional discussion of the problem of using specialized terminology in media research, taking into account the work ofscholars analyzed in our study.

Examining the key features of specialist health service provision for women with Female Genital Mutilation/Cutting (FGM/C) in the Global North: a scoping review.

Health care for women with Female Genital Mutilation/Cutting (FGM/C) in the Global North is often described as sub-optimal and focused on maternity care. Specialist FGM/C services have emerged with little empirical evidence informing service provision. The objective of this scoping review is to identify the key features of FGM/C specialist care. The review was conducted in accordance with JBI methodology. Participants: organisations that provide specialist FGM/C care. Concept: components of specialist services. Context: high-income OECD countries. Eligibility criteria included primary research studies of any design from 2012 to 2022, providing a comprehensive description of specialist services. Seven bibliographic databases were searched (MEDLINE, EMBASE, CINAHL, Web of Science, SCOPUS, Cochrane Library and MIC). The components of "specialist" (as opposed to "generalist") services were defined and then applied to an analysis of FGM/C specialist care. FGM/C specialist provision was categorised into primary (essential) and secondary features. Data were extracted and analysed descriptively through charting in tables and narrative summary. Twenty-five papers described 20 unique specialist services across eleven high income countries. Primary features used to identify FGM/C specialist care were:-(i) Named as a Specialist service/clinic: 11/20 (55%); (ii) Identified expert lead: 13/20, (65%), either Midwives, Gynaecologists, Urologist, or Plastic Surgeons; (iii) Offering Specialist Interventions: surgical (i.e., reconstruction and/or deinfibulation) and/or psychological (i.e., trauma and/or sexual counselling); and (iv) Providing multidisciplinary care: 14/20 (70%). Eleven services (in Spain, Sweden, Switzerland, Germany, Italy, Netherlands, France, Belgium, and USA) provided reconstruction surgery, often integrated with psychosexual support. No services in UK, Norway, and Australia offered this. Six services (30%) provided trauma therapy only; 25% sexual and trauma therapy; 15% sexual therapy only; 30% did not provide counselling. Secondary features of specialist care were subdivided into (a) context of care and (b) the content of care. The context related to concepts such as provision of interpreters, cost of care, community engagement and whether theoretical underpinnings were described. Content referred to the model of care, whether safeguarding assessments were undertaken, and health education/information is provided. Overall, the features and composition of FGM/C specialist services varied considerably between, and sometimes within, countries. Global guidelines advocate that specialist care should include access to deinfibulation, mental health support, sexual counselling, and education and information. The review found that these were rarely all available. In some high-income countries women cannot access reconstruction surgery and notably, few services for non-pregnant women mentioned safeguarding. Furthermore, services for pregnant women rarely integrated trauma therapy or psychosexual support. The review highlights a need for counselling (both trauma and psychosexual) and culturally-appropriate sensitive safeguarding assessments to be embedded into care provision for non-pregnant as well as pregnant women. Further research is needed to extract the features of specialist services into a comprehensive framework which can be used to examine, compare, and evaluate FGM/C clinical specialist care to determine which clinical features deliver the best outcomes. Currently a geographical lottery appears to exist, not only within the UK, but also across the Global North.

방송·통신 영역에서 자율규제와 법제도 구성에 관한 고찰

Self-regulation can be defined as “an organized business group self-regulating the actions of its members to protect users.” If there is a need to respect the autonomous discipline of the business organization itself in a specific field, it would be good to introduce a self-regulation system. In newly emerging areas, areas that are rapidly changing or areas that require specialized or policy considerations, would be appropriate for business organizations in those areas to self-regulate because existing legal regulations do not reflect reality or cannot properly reflect reality. Even if a self-regulation system is introduced, the degree of legal intervention in the self-regulation system of business organizations may vary depending on the characteristics of the industry. If the scope of the area is diverse or subject to frequent change, the scope of self-regulation may be narrowed due to strong legal intervention, and in areas dealing with detailed, technical, and specialized matters, the private sector should be able to demonstrate efficiency and expertise. It is desirable to reduce the degree of legal intervention through self-regulation. In relation to freedom of speech, due to the constitutional order to guarantee the public’s freedom of expression as much as possible, state regulation should be minimized, and self-regulation by business organizations to replace it is judged to be effective. In addition, due to the emergence of new technologies and technological advancement in the field of broadcasting and communications, regulation by the existing positive system for industries in this field makes efficient industrial development difficult. However, as the provision of information through social media, Internet news, OTT services etc., the side effects caused by digital media exceeded a certain level and reached a level of social conflict and infringement of other people’s rights, countries around the world have started to regulate illegal information through national legal regulations. Self-regulation was judged to be insufficient to prevent the creation and distribution of false information, hate speech, etc. In order for a self-regulatory system to operate properly, it is important to secure the democratic legitimacy of self-regulatory organizations, operational transparency, independence, and enforcement of regulations. The German self-regulatory organization for multimedia service providers is the German Self-Regulation Organization for Multimedia Service Providers(FSM). The German Youth and Media Protection Committee approved FSM, a self-regulatory organizationy, to protect youth from media content. The United States is a country that operates a representative private self-regulation system. However, direct administrative regulations have recently become more prominent in the broadcasting and communications fields due to issues such as unfair trade or monopoly. The UK's self-regulatory organization is the Internet Watch Foundation(IWF). IWF carries out tasks such as deleting posts related to child sexual abuse, blocking access, and preventing search/access, and is operating a hotline as the most basic activity to make this possible. The Australian Communications and Media Authority(ACMA) is the broadcasting and communications regulator. ACMA is a government-affiliated organization and is a co-regulation model between the government and the private sector that supports and cooperates in the establishment of industry codes. The self-regulation system stipulated in Korea’s Information and Communications Network Act is actually close to administrative regulation. It is appropriate for information and communication service provider organizations to determine and implement a code of conduct for information and communication service providers, rather than a matter to be stipulated in the Information and Communications Network Act,

Market Impact Analysis Service Based on Big Data in Gyeonggi-Do

The Fourth Industrial Revolution is the driving force of change as the fundamental structure of the industry changes. Gyeonggi-do provides big data analysis services to improve citizens’ quality of life by providing various big data services. Local governments in Korea provide various services for citizens and small business owners. This paper discusses Gyeonggi-do’s ‘Market Impact Analysis Service,’ an information analysis infrastructure. This service helps start-ups, small business owners, and self-employed people who need help starting a business and management due to more information to make big data-based decisions. In this paper, we discuss the efforts of Gyeonggi-Do to provide information service based on big data analysis for local businesses using a Big data platform.

Establish and Implement PAM and PRM ISO 20000-1:2011

Most enterprises are now using information technology services as their assets to support business objectives. These kind of services are provided by internal service provider (inside enterprise) or external service provider (outside enterprise). To deliver quality information technology services, service provider (which from now on will be called “organization”) either internal or external, must have standard for service management system. At present, the standard that is recognized as best practice for service management system for organization is international standard ISO/IEC 20000:2011. The most important part of this international standard is the first part or ISO/IEC 20000-1:2011-Service Management System Requirement, because it contains 22 for organization processes as requirement to be implemented in organizational environment in order to build, manage and deliver quality service to customer. Assessing organization management processes is the first step to implement ISO/IEC 20000:2011 into the organization management processes. This assessment needs Process Assessment Model (PAM) as assessment instrument. PAM comprises two parts: Process Reference Model (PRM) and Measurement Framework (MF). PRM is built by transforming the 22 process of ISO/IEC 20000-1:2011 and MF is based on ISO/IEC 33020. This assessment instrument was designed to assess the capability of service management process in Divisi Teknologi dan Sistem Informasi (Information Systems and Technology Division) as an internal organization of PT Pos Indonesia. The result of this assessment model can be proposed to improve the capability of service management system.

Adequacy of Information Resources and Library Staff Attitude as Correlates of Information Service Provision to Students in Federal Polytechnics in North Central State, Nigeria

Adequacy of Information Resources and Library Staff Attitude as Correlates of Information Service Provision to Students in Federal Polytechnics in North Central State, Nigeria

Framework for intellectual property information services in academic libraries: Example from the United States and China

The provision of intellectual property information services (IPIS) plays a vital role in bolstering the public service infrastructure for intellectual property. Utilizing IPIS' social advantages in universities is integral to boosting technological innovation and fostering economic growth. This study conducts a literature review and network research to examine how academic libraries in the U.S. and China carry out IPIS in the knowledge economy era to adapt to the new network environment. Specifically, we select 43 academic libraries recognized as Patent and Trademark Resource Centers in the U.S. and 33 National Intellectual Property Information Service Centers in China. Our main contribution is developing a framework with 5 interrelated dimensions encompassing a total of 15 elements that can serve as a reference or guide for creating IPIS in academic libraries, where online services are the primary format. Through a comprehensive analysis of the survey sample websites, we thoroughly examine the key attributes of the IPIS models employed by academic libraries in both the U.S. and China across various levels. Our research also encompasses a comprehensive examination of the roles and responsibilities of academic libraries and librarians in the context of the knowledge and innovation era. Finally, this study draws upon the valuable practical experiences of IPIS at academic libraries in the U.S. and China, serving as a point of reference. It offers robust targeting and applicable guidelines and recommendations for academic libraries in comparable nations, particularly China, to build IPIS.

Regional route guidance with realistic compliance patterns: Application of deep reinforcement learning and MPC

Solving link-based route guidance problems for large-scale networks is computationally challenging and faces practical issues, such as spatial–temporal data coverage. Thus, regional route guidance has emerged as a promising strategy, which utilizes regional approaches (i.e., network-level macroscopic traffic models) to capture traffic dynamics. Existing regional route guidance models have mainly focused on macroscopic flows and aggregated splitting rates, employing uniformly sampled vehicles as controllable targets. These models, however, overlook the inherent nature of individual drivers’ compliance. It may deteriorate the guidance performance as existing route guidance models cannot effectively generate customized route plans for compliant vehicles. This paper aims to introduce a regional route guidance framework with the utilization of different solution approaches, i.e. model-based and data-driven, considering the compliance pattern. In particular, MPC-based and deep reinforcement learning-based schemes are proposed for the information service provider to send customized route plans to compliant individuals. Within each solution approach, different route guidance strategies are developed for specific purposes and evaluated through numerical experiments under low- and high-congestion scenarios. Besides, the trade-off between total travel time and average trip length is studied, wherein the balance reward in a deep reinforcement learning-based approach enables controllable agents to reduce trip costs while compromising partial system utility. The findings indicate the effectiveness of the proposed strategies in alleviating network congestion. Additionally, multi-agent approaches outperform single-agent ones, highlighting the benefits of cooperative decision-making in traffic management.

How does hotline and incident management stack up in the financial services industry? An analysis of comparative metrics

An efficient and trusted mechanism by which employees can anonymously or confidentially report allegations of suspected or actual misconduct is the hallmark of a well-designed compliance programme. Yet, every industry will have different metrics related to their reporting processes and systems. There is not a ‘right’ answer because all metrics will be influenced by the risk areas facing each industry. The finance sector is no exception. So, what does the data show for the finance sector and how can the data be used to impact programme effectiveness? To answer this question, in 2023, NAVEX®, a provider of governance, risk and compliance information system software and services, examined financial-industry specifics within a large global data set of anonymised hotline and incident management metrics. This research, published here for the first time, follows the release of NAVEX's 2023 ‘Hotline & Incident Management Benchmark Report’ — an annual, publicly available analysis of hotline reporting data generated through the intake channels NAVEX provides to its customers. This research publication, published in March, involved a total of 1.52 million reports worldwide. Financial services was the third-most represented sector across the larger benchmark report. Comparing financial services to global benchmarks, it appears the industry is outperforming other sectors in several key incident management metrics. Yet for individual financial firms, the industry-specific benchmark data revealed in this analysis could provide a more refined look into the ways organisations can compare their programmes to their industry peers. Overall, the financial services industry received more reports per 100 employees, fewer anonymous reports, and were consistently closing cases even with a different mix of issue types, ie more business-related issues than other industries.

Pelatihan dan Pengelolaan Teknologi Informasi Berkelanjutan dalam Peningkatan Pengembangan Desa Digital pada Bidang Pelayanan Publik dan Kearsipan di Gampong Reuleut Timur

Information technology can improve the quality of information obtained by Gampong Reulet residents, especially in integrated public services and archives. Steps for Sustainable Information Technology Management in Improving Digital Village Development in the Field of Public Services and Archives include identifying village needs and potential, developing digital technology infrastructure, developing digital content and applications to support village needs in the archives sector. and public services, developing the skills and capacity of village communities in utilizing digital technology, as well as monitoring and evaluating the results of digital village development. The aim of the service is to provide Gampong Reuleut digital innovation to improve public services by utilizing technology to improve the performance of village officials and the efficiency of delivering information services. Second, digitizing archives can provide easy access and storage of information in several media so that the information is not lost. The results of this service increase administrative activities of gampong officials, provide comprehensive details about sustainable village operations, speed up services, and disseminate information related to gampong reulet including providing information services. Furthermore, the service has increased the development of digital villages, which shows that 90% and 10% of service participants feel quite satisfied with the implementation of service activities.

EFEKTIVITAS LAYANAN INFORMASI DALAM MENCEGAH AGRESIVITAS SISWA

This research was motivated by variations in student behavior accompanied by aggressiveness, as well as the not yet optimal role of Guidance and Counseling teachers in providing information services to students at BNKP Telukdalam Christian Private Middle School. This research aims to; 1) describe the level of student aggressiveness before being provided with information services; 2) describe the level of student aggressiveness after being provided with information services; and 3) test the effectiveness of information services in preventing student aggressiveness. This research uses a quantitative approach with the Pre-Experimental Design method, namely the one group pretest-posttest design. The population in this study were class IX students of the BNKP Telukdalam Christian Private Middle School. The research sample was selected using a purposive sampling technique of 35 people. The research results showed that, 1) the level of student aggressiveness before providing information services was in the high category with an average score of 103.2 with a percentage of 68.8%; 2) the level of student aggressiveness after providing information services is in the low category with an average score of 75.14 with a percentage of 50.1%; and 3) based on the calculation results, Zcount = 5.16, N= 35 and α = 0.05. (5.16 > 0.05) means that H0 is rejected and Ha is accepted, thus it can be stated that the information service is effective in preventing the aggressiveness of class IX students at BNKP Telukdalam Christian Private Middle School. Suggestions: 1) students are expected to be proactive in every information service activity; 2) for guidance and counseling teachers to carry out periodic needs assessments and analysis, optimize the provision of information services by utilizing media and using relevant methods; and 3) to school principals and teachers to fully support the BK service activity program.

ANALISIS PELAKSANAAN SISTEM INFORMASI REKAM MEDIS BAGIAN PENDAFTARAN RAWAT JALAN DI RSUD PANEMBAHAN SENOPATI BANTUL TAHUN 2019

Background: Medical Record Information System is a very vital requirement for a medical institution. In order to speed up the provision of medical record information services to almost the entire hospital using the medical record information system including the Panembahan General Hospital, Senopati Bantul. Based on the results of a preliminary study conducted on the twenty-first of September 2018 on one of the patients who were waiting in the outpatient registration section with an average waiting time of 11.22 minutes, this complaint was confirmed by 2 other patients who were lining up with these patients.
 Purpose: Analyze the Implementation of Medical Record Information Systems in the Outpatient Registration Section at Panembahan Senopati Hospital Bantul.
 Method: This study uses qualitative research methods. This research was carried out by means of source triagulation techniques. This research was carried out in the Outpatient Registration section of Panembahan Senopati Hospital Bantul.
 Results: The results of the study show that the Analysis of the Medical Record Information System Implementation in Outpatient Registration Section at Panembahan Senopati Hospital Bantul is human resources, facilities and infrastructure, software flow and hardware conditions.
 Conclusion: Human resources, facilities and infrastructure, software flow and hardware conditions affected by network errors and applications that are down.

Use of Mobile Technology-Based Library Services and Information Needs Satisfaction of Undergraduates in Universities in South-West Nigeria

Aim: Users’ satisfaction has been a subject of research since the establishment of the first university library in 1984, which signalled the commencement of the provision of information services to academic library users in Nigeria. However, empirical studies on the use of mobile technology-based library services in relation to students’ information needs satisfaction are rare. Thus, there is a knowledge gap, and this study, therefore, sets out to fill this gap by investigating the use of mobile technology-based library services and information needs satisfaction among undergraduates in universities in South-West Nigeria. Methods: The research design for the study was a survey, involving a multistage sampling technique. Two questionnaires (on the level of use of mobile technology-based library services and information needs satisfaction of undergraduates) were used to sample 1,086 undergraduates across three faculties at six universities in South-West Nigeria. 1,045 responses were analysed using descriptive statistics. Results: The study found that some mobile technology-based library services were frequently used by undergraduates, while others were not. Most of the students expressed satisfaction with the services provided by their university libraries. The results of this study also showed that there is a highly positive relationship (Pearson r = 0.53) between the use of mobile technology-based library services and the information needs satisfaction of undergraduates in South-West Nigeria. Conclusion: This study concluded that with a good deployment of infrastructure, the provision of mobile technology-based library services will encourage their effective use by undergraduates and, consequently, a higher level of information needs satisfaction. The study recommended, among other things, that university library management should subscribe regularly to mobile technology-based library services to overcome some of the challenges posed by COVID-19.

Provision of Information Services and Resources for Enhancing performance of Class 8 Pupils in Kimilili Community library, Bungoma County, Kenya

Information centers play a very crucial role in ensuring that the community has access to the right information to suit its various information needs evidenced by several research carried out on information centers. The rolling out of Free Primary Education (FPE) in Kenya, in January 2003 led to overwhelming increase in primary school enrollment. This exerted pressure on educational facilities and created new challenges including inadequate information material for educational purposes. Community information centers whose role is to provide information services and resources to their respective communities have therefore an important role to play including provision of information services to supplement what the schools in these areas have including giving specific services and resources aimed at enhancing the performance of those pupils doing exams. Thus, this study purposed to assess provision of services and resources at Kimilili Community Library in Bungoma, Kenya for enhancing the performance of class 8 pupils. The study assessed the services and policies, available resources and the challenges encountered. The study was anchored on S. R. Ranganathan's laws of library science and Piage. Descriptive research design was used, and questionnaires and interview schedules were employed in data collection from 84 pupils, 2 librarians and 2 Ministry of Education officers. The study used statistical package for social science (SPSS), version 1.0 2023 for data analysis. The findings are presented in tables. The study established that Kimilili Community Library has various information resources including textbooks, novels, and atlases some in print and others in digital formats. If well utilized these resources would enhance the performance of class 8 pupils. The library also provides various services to pupils, including organized library visits and information literacy.

Notes onthe data quality ofbibliographic records from the MEDLINE database.

The US National Library of Medicine has created and maintained the PubMed® database, a collection of over 33.8 million records that contain citations and abstracts from the biomedical and life sciences literature. This database is an important resource for researchers and information service providers alike. As part of our work related to the creation of an author graph for coronaviruses, we encountered several data quality issues with records from a curated subset of the PubMed database called MEDLINE. We provide a data quality assessment for records selected from the MEDLINE database and report on several issues ranging from parsing issues (e.g. character encodings and schema definition weaknesses) to low scores for identifiers against several data quality metrics (e.g. completeness, validity and uniqueness). Database URL https://pubmed.ncbi.nlm.nih.gov.

Self-perceived problems of Afghan asylum seekers and refugees and their experiences with a short psychological intervention

BackgroundThe present study examined Afghan asylum seekers’ and refugees’ self-perceived problems, and their experiences of treatment with an adapted version of the brief transdiagnostic psychological intervention “Problem Management Plus” (aPM+). Specifically, the study explored which problems trouble them most and how these problems influence their daily functioning. Further, it examined how various standardized outcome measures correlate with these subjectively perceived problems.MethodThis study is part of a larger RCT study (PIAAS study) in which 88 Afghan asylum seekers and refugees were randomly allocated either to aPM + in addition to treatment as usual (aPM+/TAU) or TAU alone. The presented study uses a multi-method approach consisting of two parts: First, we investigated participants’ self-identified problems and subjective functional impairment using quantitative and qualitative assessment in both the aPM+/TAU and TAU group (n = 88). Second, we conducted in-depth qualitative interviews with a subsample of the aPM+/TAU group (n = 24) to gain a deeper understanding of participants’ personal experiences with aPM + and to obtain suggestions for improvement. Spearman correlations were applied for quantitative data, and deductive and inductive approaches of thematic analysis were used for qualitative data.ResultsWe identified six main themes of self-perceived problems (primary post-migration living difficulties, general mental health problems, interpersonal stressors, secondary post-migration living difficulties, mental health problems specifically associated with stress, and somatic problems) and their consequences, as well as subjective functional impairment. Standardized measures of general mental health, posttraumatic psychopathology, and quality of life did not correlate with the intensity of self-perceived problems. aPM + was mostly perceived positively, and few participants had recommendations for its improvement.ConclusionThe study aimed at giving a voice to Afghan trauma survivors to inform service providers and policy makers about their needs. Based on their expertise, future interventions can be tailored to their actual needs and optimized in terms of practical use. aPM + proved to be a positively perceived intervention that reduces subjective symptom burden and facilitates daily functioning. Culture-sensitive treatments within (mental) health services should increase service utilization and improve (mental) health in the long term.