Provision Of Information Services Research Articles

Service Quality in State-Own Technical ICT Training Institutes and the Students Satisfaction

Extension of globalization in to education and the education driven practical and vocational training have been recognized as significant. In catering to the exogenous demand for the information technology and the online operationalization of all aspect of the businesses have been committed to drive demand for It professionals not only within the national context but also regional and international arena. Especially the indexed and the facts derive that there is a greater tendency among the generation z for the information, telecommunication technology, and computing driven studies. Especially within the formal sector education conceded facts reviled that there are 4 Million students in nearly 10,000 schools under the mentorship of 200,000 teaches to ensure 98% information Technology literacy among the generation Z youth. Still there are many concerns for students to continue with the advance IT education, and it has been phenomenon that both formal and informal sector contribute for opening an avenue through higher education opportunities. According to the survey conducted many of the stakeholders believes that formal sector institution connected to state-sector is more trusted in education and advancement of the IT education. Still the survey conducted indicates that student’s satisfaction towards to services and the service quality of the information and telecommunication professional education service providers with a 20% drop which is being recognized as the research issue. Within the calibration of the research problem it is to explore impact of the service quality of the treasury education institutes on the student satisfaction. Respecting to deductive approach aligning with the theories of service quality and the models will be tested using survey strategy. Scope has been recognized as the current students of the ICT programs in treasury high education organizations driven by state. The regression analysis used to extend the data analysis and interpretations reviled that there is a significant relationship between academic materials, Administrative facilities Administrative Support, Infrastructure and the Support services while Academic facilities are not indicating any relationship with the academic facilities, leaving an opportunity for the state-own IT service providers to take necessary initiatives to enhance the student satisfaction.

Stres Akademik Siswa Full Day School di SMA N 1 Ampek Angkek

Academic stress is a condition where there is a mismatch between school demands and students' abilities so that students are burdened by various school or academic demands. The reality in the field is that there are students who experience academic stress in following the teaching and learning process at school, plus now many schools have implemented a full day school learning system, which makes students spend more time at school. This study aims to describe the academic stress of full day school students in high school from physical responses, emotional responses and behavioral responses.This type of research is quantitative research with a descriptive approach. This research was conducted at SMA N 1 Ampek Angkek, with a population of 680 students and a sample of 282 students. Data was obtained by providing research instruments in the form of questionnaires to students. The results of the study were processed to find the percentage and then categorized according to the level of academic stress.The results of the study revealed that, first, the academic stress of SMA N 1 Ampek Angkek students was in the moderate category with a percentage of 43%. This means that SMA N 1 Ampek Angkek students have not been able to control the situation or conditions that cause stress related to academics. Second, academic stress of students related to physical responses is in the moderate category, Third, academic stress of high school students related to emotional responses is in the high category. Fourth, academic stress of high school students related to behavioral responses is in the high category. The implications in guidance and counseling services such as providing information services, individual counseling services, group guidance services and group counseling services.

Dukungan Sosial Guru Bimbingan Konseling terhadap Kematangan Karir Siswa di Sekolah Menengah Atas

The aim of this research is to determine the social support provided by Guidance Counseling Teachers (BK) on the Career Maturity of High School Students or equivalent. The method in this research is library research which uses 9 scientific articles related to social support, guidance and counseling teachers, and career maturity of high school students. The results of this research show that BK teachers provide information services to students who really need services so that they can maximize their learning process and be enthusiastic about achieving their dreams or desired careers. Through career guidance, it can be a bridge for students to get closer and get to know the world of work and the things that must be prepared so that students are able to plan the careers needed in the era of society 5.0. The BK Teacher's efforts include providing individual counseling services, developing group guidance, providing support to students, completing facilities, providing systematic and sustainable training that suits the potential needs of students at school. Additionally, before deciding on an academic or non-academic career path, it is important for students to complete an interest test. The conclusion of this research is that social support from guidance and counseling teachers can support the career maturity of high school students. The implication of this research is that students can use the services of guidance and counseling teachers to support career maturity for the students' future

The Optimization Regulation of Regional Public Agency Information and Documentation Officers Role in Fulfilling Citizens' Right to Public Information

The Public Information Disclosure Act (UUKIP) aims to enhance the capacity of Public Agencies to provide information services to the community while also fostering public awareness in national and state life. Public information disclosure is a universally recognized human right and a constitutional right of every citizen. Currently, the establishment of Information and Documentation Management Officers (PPID) across Indonesia is one of the government's efforts to create a fast, precise, and straightforward service environment to improve public information transparency. This research aims to explain and analyze the existing conditions regarding the role of Information and Documentation Management Officers (PPID) in fulfilling citizens' rights to public information. The research employs a qualitative approach with a non-doctrinal legal specification, analyzed descriptively. The findings indicated that the optimization and effectiveness of the role or performance of Information and Documentation Management Officers (PPID) in executing their duties and functions related to public information disclosure have been satisfactory.

Analysis and Research on Intelligent Logistics Data under Internet of Things and Blockchain

ABSTRACT To explore the security performance of logistics data transmission in an Intelligent Logistics System (ILS) under the Internet of Things (IoT) and Blockchain (BC), IoT is introduced to optimize the logistics transportation process. First, BC is adopted to improve the ILS under IoT, and ILS under IoT combined with BC is established. Next, an analysis of the relationship between the information service provider and the transportation provider in the logistics transaction process is conducted to perform data analysis and to establish an incentive mechanism for logistics transportation under BC. Finally, the simulation analysis of the constructed model is implemented. The results reveal that the constructed model is highly efficient. It can effectively solve the traceability problem of logistics transaction information, and the calculation cost is stable within 1,000 ms. In the comparative analysis of system transmission performance, the model exhibits outstanding results in transmission latency, consistently maintaining an average delay of approximately 350 ms. This stability is primarily attributed to the seamless integration of BC technology, which optimizes data packet transmission paths and mitigates waiting time. Furthermore, the system efficiently manages high data volumes while upholding robust data processing capabilities, owing to the optimization of smart contracts and decentralized storage mechanisms. As for energy consumption, the model notably reduces overall energy usage within the logistics network by curtailing unnecessary data transmission and computation, particularly in mobile nodes and wireless communication channels. The proposed algorithm excels across various transmission metrics, including transmission delay, data successful acceptance rate, network throughput, and energy consumption are all shown to be the best transmission performance of the proposed algorithm, in which the data successful acceptance rate is close to 1. As a result, the developed ILS model not only guarantees low latency performance but also demonstrates high data transmission security, facilitating more efficient and precise real-time information transmission. In this study, within the ILS framework, the relationship between information service providers and transportation service providers is established through BC, and an incentive mechanism is constructed. However, some shortcomings in this incentive mechanism are recognized. For instance, during the initial stages of BC integration, there are issues of information asymmetry concerning factors such as credit, transportation capacity, and effort level. Moreover, the open access policy of couriers in the model raises concerns, as the access policy itself constitutes sensitive information, which may result in privacy breaches. Hence, as part of future work, the introduction of attribute encryption schemes is planned to obfuscate access policies, thereby safeguarding the privacy of logistics personnel’s access policies.

Tracing Digital Traces of Money Laundering in Order to Restore State Losses in the Perspective of Justice

Current media facilities and internet networks, people can receive and disseminate information through digital media. Rapid the development of technology and communication has consequences that have an impact on changes in patterns of production and consumption of information carried out by the general public. So researchers are interested in doing this in order to increase vigilance in conducting transactions and data privacy so that can reduce criminal acts related to data or cybercrime. The results showed that in this digital era, the function of the library as information and knowledge service providers change. Library must change the paradigm to be more technology-based and develop themselves, so that as a source of library learning remains a bone backs of the nation in gaining knowledge and deepening scientific, The dynamics of money laundering is growing rapidly is the reason, so it is appropriate in the search for money laundering must use credible digital technology.

Penyuluhan Pencegahan Stunting di Desa Suka Mulia Kecamatan Secanggang Kabupaten Langkat

Stunting is a chronic nutritional condition that arises from a lack of nutritional intake over a long period of time, which inhibits child growth. As a result, the child's height is below the age-appropriate standard. This condition starts during the prenatal period and continues until the child reaches the age of two. Seeing this condition, we initiated a stunting counseling program in Suka Mulia Village, Secanggang District, Langkat Regency. The purpose of this article is to present information about the implementation of stunting prevention counseling in children at the posyandu in Suka Mulia Village. The counseling was conducted through the provision of information services in collaboration with the local health office, with the aim of educating the community and encouraging them to join the stunting prevention movement. In addition, socialization programs are also conducted for residents whose children have shown stunted growth, where supplementary feeding (PMT) is provided. Therefore, this activity is an effective method to deliver information on preventing and reducing stunting in children. It is hoped that through the implementation of stunting counseling and PMT socialization in Suka Mulia Village, community awareness of child growth and development can increase, thus facilitating the prevention and reduction of stunting, and contributing to the reduction of stunting rates in Indonesia

사이버폭력 실태 및 피해자 보호 강화 방안 - 사이버 불링(Cyber-bullying)을 중심으로

With the advancement of modern science and technology, such as artificial intelligence, cyberbullying is becoming more diverse and brutal. Among the types of cyberbullying, continuous or repeated cyberbullying seriously violates the victim's personal rights. However, the current law cannot properly regulate new types of cyberbullying, such as acts that alienate and exclude victims, online impersonation using deepfake technology, and image bullying. Thus it fails to fully protect victims. As the damage caused by cyberbullying is becoming more serious, with an increasing number of youths experiencing suicidal or self-harming impulses, it is necessary to introduce independent criminal punishment provisions for serious cyberbullying targeting children and youth by referring to legislation in North Carolina, USA and New Zealand, prior to criminal regulation of adults. As regulations and responsibilities for information and communication service providers are being strengthened worldwide, it is necessary to take note of these legislative trends and ensure that information and communication service providers actively respond to victims’ requests to delete harmful information related to cyberbullying in addition to illegal information subject to criminal punishment. Also, it is urgent to introduce a system that requires information and communication service providers to promptly provide anonymous information on the perpetrators in order to prevent the victim's damage from expanding as quickly as possible and to prevent secondary damage. With reference to Australian legislation, a procedure should be established where the Korea Communications Commission directly requests information and communication service providers to provide personal information and contact information even if the victim does not file a civil or criminal suit. In addition, in order to quickly secure evidence when cyber school violence occurs among youth, school principals and teachers in charge should be given the authority to inspect and confiscate cell phones. In this way, in cases where it is difficult to secure evidence, such as when the victim commits suicide, the true nature of school violence should be properly revealed and the youth should be subject to appropriate punishment.

Pelaksanaan Layanan Informasi dalam Meningkatkan Self Management Siswa dalam Belajar di SMP Budi Agung Medan

A guidance and counseling teacher or supervisor is responsible for his students at the school, especially regarding students' lack of discipline towards school regulations, the guidance and counseling teacher must provide services to students who often make mistakes against themselves, therefore the aim of the guidance and counseling teacher there is to provide information services in improving Self Management of students there, not just for students who discipline, guidance and counseling teachers provide information services to all students at school to form behavior that is in accordance with what has been arranged to achieve something good and expected at Budi Agung Middle School Medan. The type of research that researchers use is qualitative research or field research. In this research, researchers conducted interviews with guidance and counseling teachers as key informants. And 8 students who experienced disciplinary problems as data triangulation, as well as the head of student affairs, and the student's homeroom teacher. The results of the research found that the basic consideration for guidance and counseling teachers in providing information services is to develop students' disciplinary behavior because there are still students who have less disciplined behavior such as often coming late, skipping classes, not doing assignments, often going out during class hours and not dressing neatly. The time used by guidance and counseling teachers is during special guidance and counseling lessons every week and can be used during free hours or when other subject teachers are not available. And the duration of time used by the guidance and counseling teachers themselves is approximately 30 minutes to carry out information services. The places where it is implemented are in the classroom, outside the classroom, in the hall and in applications such as Google Met and Zoom. Information service materials to develop student discipline behavior include self-discipline, clean and healthy lifestyle, and leadership spirit. At the time of implementation, students who had received information services were very active in paying attention to what was conveyed and enthusiastic in giving their opinions and understanding what was conveyed by the guidance and counseling teacher regarding the services delivered after being given the information service. If there were still students who had not changed, then the guidance and counseling teacher would individual counseling services to the student. After providing individual services, if the student has not changed, the guidance and counseling teacher will hand the student over to the head of student affairs for further follow-up.

Working With Youth Who Have Experienced Commercial Sexual Exploitation: Voices From the Field.

Little is known about the experiences of service providers working with youth who have experienced commercial sexual exploitation (CSE). In this qualitative study, 12 service providers shared their experiences working with youth who have experienced CSE. Thematic analysis was used to develop key themes that included the challenges posed by working with this population, including the breadth of necessary services and the type of support that is needed for this work. Participants shared the importance of being prepared to work with this population and learn from those with lived experience. The complexity of cases and the difficulty engaging youth who had experienced CSE were also themes. These results can inform service providers who work with youth about the common challenges in working with this population and prepare the next generation of service providers for this difficult work. Training service providers, managing their expectations, and getting them ready for their role will be critical for successful intervention with youth who have experienced CSE.

Manajemen Peran Guru BK dalam Meningkatkan Motivasi Belajar Siswa Kelas XI MIPA SMA Negeri 1 Cigugur

This study aims to determine the role of guidance and counseling teachers in improving learning motivation. The research method used is a qualitative descriptive research method that produces descriptive data on phenomenological studies. Data collection techniques in this study used observation, interview and documentation techniques. Learning motivation is a crucial factor in student success in education. This study identified that at SMAN 1 Cigugur, some students have low learning motivation, which is influenced by internal and external factors such as family environment and interaction with teachers. The role of Guidance and Counseling teachers is very important in helping students overcome problems through various services such as individual guidance and counseling, group guidance and counseling, and collaboration with subject teachers. BK teachers at this school provide information services as the main strategy to improve student learning motivation. The results of the study indicate that guidance and counseling teachers play a very important role in improving student learning motivation

LIBRARIANS’ PERCEPTION ON THE USE OF SOCIAL MEDIA AS A TOOL FOR INFORMATION SERVICE PROVISION IN KASHIM IBRAHIM LIBRARY, AHMADU BELLO UNIVERSITY, ZARIA, NIGERIA

Social media have become an indispensable and current trend of communication in the modern era today, as a result of this, academic libraries adopt social media such as Facebook, X (formally Twitter), YouTube, and Flickr for effective and efficient information services provision in the 21st century. The study investigates the librarians’ perception on the use of social media (SM) as a tool for information service provision in Kashim Ibrahim Library, Ahmadu Bello University, Zaria. A total number of 91 copies of the questionnaire were administered to the respondents and a total of 85 were returned and found useful for the study. All data were categorized and analysed using tables, frequency, and simple percentage were used to analyse the data. Findings revealed that SM are used to render various library services. However, the major challenges faced by the academic library staff when using SM for information services provision include inadequate power supply, inadequate bandwidth, security privacy and copyright issues, high cost of Internet services. The study recommended that the academic librarians should be encouraged in the use of SM to develop their skills in information services provision.

FACTORS FACILITATING APPLICATION OF MOBILE PHONES FOR INFORMATION SERVICES PROVISION IN PUBLIC UNIVERSITY LIBRARIES IN KANO STATE, NIGERIA

This study investigated the factors facilitating applications of mobile phones for information service provision in university libraries in Kano State, Nigeria. Quantitative methodology was adopted using descriptive survey research for the study. The population comprised all the one hundred and seven (107) librarians in public universities in Kano state, Nigeria and out of these numbers, one hundred and three (103) were retrieved and used for the study. The instrument used for data collection was the resear chers developed questionnaire and these were analysed using descriptive statistics using frequency and percentages. Findings from the study revealed these librarians to understand the factors that would likely facilitate the application of mobile phones in their respective libraries and these ranged from external factors related to current trends in the use of mobile, competition from other service providers, and demand from patrons for mobile services. Others include internal factors such as management support and involvement of librarians in decision-making as well as positive attitudes of librarians towards mobile phone library services, among others. Based on the findings, it was recommended that: every necessary action should be taken by the library leadership to at least minimize the potentially negative effects of these challenges before the implementation. Collaboration should be done with ICT experts and telecommunications service providers in order to determine the appropriateness of the information services. Need to adopt all the perceptions from individuals’ librarians for making mobile phone more effective in information service delivery.

Antimicrobial use on pig farms in Thailand: Farmer perceptions of use and resistance

Limiting the use of antimicrobial agents in intensive livestock production is a challenge due to different perceptions between the short-term benefits of antimicrobial use (AMU) by livestock producers and the long-term social costs of antimicrobial resistance (AMR) and its impact on human, animal, and environmental health. Pig farmers are key stakeholders supporting Thailand’s national strategic plan on AMR which aims to reduce antimicrobial consumption in the livestock sector. Consequently, this study explored the knowledge, perceptions, attitudes, and practices of pig farmers towards AMU and AMR, expecting to provide information that would help guide policymakers in the development of a proper interventional program for antimicrobial stewardship. The qualitative approach utilized individual, face-to-face, in-depth, semi-structured interviews with the 20 owners of middle- and large-scale pig farms in eastern Thailand. The major themes identified in this finding were: (1) the use of antimicrobials on farms and the knowledge of antimicrobials; (2) AMU on pig farms (the purpose of AMU, antimicrobial prescription practices, and performing antimicrobial susceptibility testing); (3) attitudes towards prescribing practices and record keeping; (4) farm animal husbandry practices and AMU; (5) factors influencing AMU; and (6) awareness regarding AMR. Most of the pig farm owners recognized that achieving Good Agricultural Practices certification required following the legislation and regulations for AMU. Other observations were that the respondents had positive attitudes towards prescribing practices, performing antimicrobial susceptibility testing before antimicrobial therapy, and recording drug use on farms; however, there was low awareness of AMR. In addition, alternative substances, such as medicinal plants, and proper biosecurity practices were mentioned. Factors influencing AMU on pig farms were intensive enforcement of legislation and regulations, the implementation of farm management practices, the provision of information and consultancy services by veterinary professionals, farmer experience, and consumer trends.

Development and Support of Ukrainian Domestic Entrepreneurship in the Knowledge Economy

This paper explores the elements of support and development of entrepreneurship in Ukraine. It suggests that digitalization is an important organizational component in the development of the business sector in the knowledge economy. The authors present a comprehensive study of the most advanced domestic business ecosystems (Diia, UNIT.CITY, Genesis) and highlight their key characteristics, i.e., type of ownership, structure, mission and vision, services for entrepreneurs, investment fund availability, and areas and types of investment. The paper concludes that support for entrepreneurship in Ukraine is based on the principles of efficiency, accessibility, social security, openness, and transparency. Entrepreneurship support is considered as a set of measures of the state-funded and private institutions and organizations aimed at ensuring the sustainable functioning of small and medium-sized business entities and stimulating their development by creating the following favorable conditions: building a competitive environment and increasing competitiveness; fostering investment and innovation efforts; promoting manufactured goods (works, services) or knowledge-based products in domestic and foreign markets; ensuring employment by supporting the citizens’ entrepreneurial initiatives. Areas of public and private support of domestic entrepreneurship include provision of information, consultancy, and special services. Moreover, the paper pays special attention to the forms and methods of supporting businesses and entrepreneurship under martial law in Ukraine in 2022.

We May Be Visually or Hearing Impaired, but We Need Access to Visual and Auditory Information

This study explored access to information by visually and hearing-impaired patrons at the selected public libraries in Drakenstein Municipality: Paarl, Drakenstein, and Groenheuwel. The three Drakenstein Municipality public libraries were selected because they collaborate with the South African Library for the Blind (SALB) mini-library project to provide information services for the visually and hearing-impaired patrons. Participants were selected through purposive and snowball sampling within targeted public libraries and Drakenstein communities, respectively. Qualitative data were collected through interviews with visually and hearing-impaired patrons, SALB project coordinators, sign language interpreters, library assistants, and librarians responsible for providing service to visually and hearing-impaired patrons. Document analysis and observation were also used to supplement the data collected through interviews. The data were analyzed using content and thematic analysis. The study revealed that none of the three libraries had a specific policy or set of guidelines in place to meet the information needs of visually- and hearing-impaired patrons. Furthermore, the study established that the visually impaired have limited access to braille resources and audiobook collections. It is recommended that the three libraries develop a policy addressing information access issues for visually and hearing-impaired patrons.

INFORMATION NEEDS ANALYSIS OF POULTRY FARMERS IN ABIA STATE, NIGERIA

Poultry production will fail to attain its peak and improve food security if the information needs of the farmers are not met. This study analysed the information needs of poultry farmers in Abia state, Nigeria. Multistage sampling procedure was employed in selecting 117 respondents. Data on respondents’ socioeconomic characteristics, information needs, information sources and information utilization were collected using structured questionnaire and analysed using percentages, mean scores and ordinary least square. Results revealed 59.8% of the poultry farmers were male with mean age of 34years while, 94.0% had above primary level of education. Average stock size was 105 birds and average monthly income was N128,500.00. The farmers needed information on disease identification (87.2%), drugs and vaccine use (82.9%), veterinary services (79.5%), feed formulation (75.2%) and modern agricultural equipment (74.4%) among others. Most of the farmers sourced information from friends and relatives (94.9%), televisions (78.6%), the internet (73.5%), radios (72.6%), veterinary services (68.4%) and extension agents (60.7%). Furthermore, the farmers effectively utilised all information received, except that on modern day agricultural equipment (x̄ = 1.99). Farmers’ socioeconomic characteristics were significantly related to level of information utilization at 5% α-level. To succeed in the business and contribute to food security, poultry farmers need lots of information. It is therefore recommended that information service providers should source adequate, timely, appropriate, and authentic information from reliable sources like research institutes and communicate same to the farmers for their use. Modern day agricultural equipment should be provided at subsidized rates and the farmers taught how to use them to boost production.

Pengembangan Panduan Layanan Informasi Pencegahan Pelecehan Seksual: Sebuah Pendekatan Contextual Teaching and Learning

Sexual harassment is increasingly rampant in people's lives, this can become a big problem both personally and socially for students, if there is a lack of understanding and knowledge about positive attitudes towards sexuality. One of the efforts to provide understanding, knowledge and prevention that can be carried out by BK Teachers is through providing information services. In order to be more focused on the sources of information obtained, a learning media product was created in the form of a guide to providing information services as a form of preventing sexual harassment. This research was conducted with the aim of developing a sexual harassment prevention information service guide (using a Contextual Teaching and Learning approach). Using the ADDIE model development research method (Analyze, Design, Development, Implementation and Evaluation), with small group research subjects consisting of 3 experts and 3 guidance and counseling teachers. The results of the research show that the sexual harassment prevention information service guide (using the Contextual Teaching and Learning approach) is valid and can be used by guidance and counseling teachers to improve the prevention of sexual harassment.

Implementation of Anxiety UK's Ask Anxia Chatbot Service: Lessons Learned.

Chatbots are increasingly being applied in the context of health care, providing access to services when there are constraints on human resources. Simple, rule-based chatbots are suited to high-volume, repetitive tasks and can therefore be used effectively in providing users with important health information. In this Viewpoint paper, we report on the implementation of a chatbot service called Ask Anxia as part of a wider provision of information and support services offered by the UK national charity, Anxiety UK. We reflect on the changes made to the chatbot over the course of approximately 18 months as the Anxiety UK team monitored its performance and responded to recurrent themes in user queries by developing further information and services. We demonstrate how corpus linguistics can contribute to the evaluation of user queries and the optimization of responses. On the basis of these observations of how Anxiety UK has developed its own chatbot service, we offer recommendations for organizations looking to add automated conversational interfaces to their services.

The role of public libraries in enhancing adult education: experience from tanzania library service board

ABSTRACT This study investigated the role of public libraries in enhancing adult education in Tanzania with particular reference to TLSB. Specifically, the study looked at the information services offered to adult learners, the availability of special areas for adult learners, the skills possessed by library staff serving adult learners, the challenges faced by library staff offering services to Adult Learners, and measures for improving Library Services for Adult learners. The study adopted a case design whereby Tanzania Library Board Services was used as a case. The study population included all TLSB stakeholders, including library users, staff, and the TLSB director. The sample size of this study comprised of 36 library staff. Respondents were purposively selected for inclusion in this study. Questionnaires were the data collection method employed to gather data from library staff and were analyzed descriptively, and results were presented in Tables, Figures and Charts. Information services offered to adult learners were identified, and thus, TLSB has a special area for adult learners was also revealed. The study also established that TLSB has staff with specialized skills serving adult learners. Challenges faced by library staff offering services to adult learners and the measures for improving library services for adult learners were also revealed in this study. The study concludes that providing library services has to go with the availability of other factors, such as adequate materials, reading space, and staff with the skills to assist adult learners. The study recommends addressing the identified challenges for adequate information services provision to adult learners, and the identified measures should be considered.