Despite the crucial role that social support relationships play in coping with crises, there is limited knowledge on how social capital-based resources function in compliance with measures during the COVID-19 crisis, given the complex effects created by the conditions of the support relationship. Synthesizing the capital perspective with the protection motivation approach, this study addresses the negative and positive capital effects in the capital-preventive behavior relationship by examining the role of individual and social resource-based factors in the adaptation of profiles based on support relationships. Results revealed five profiles based on social support relationship conditions. In particular, low compliance commitment was seen in the family-intensive profile, where the support relationship was reciprocal and characterized by strong family ties, similar to the profile without a support relationship. The fact that factors based on social resources are common risk factors in profiles with support relationships with more groups implies that these groups may be more open to social capital effects. The results emphasize that factors related to individual or social resources should be taken into account according to capital potential in the management of crises that require collective action.