E-government Promotion Research Articles

Online System Adaptation Single Submission Risk Based Approach (OSS-RBA)

The industrial revolution can bring changes in human lifestyles, from manual to digital trading and ways of working. This will provide Indonesia with opportunities, enormous opportunities, including government organizations that are innovative in fulfilling their mandates and functions. Utilizing developments in information technology, accelerating the promotion of e-government, implementing science and technology public services and implementing other government affairs. The Indonesian government has finally passed Law No. 19 of 2020. Law Number 11 of 2020 concerning Job Creation has changed the licensing paradigm from a permit-based approach to a risk-based approach (RBA). Not without reason, this provision is intended to provide ease and certainty in doing business so as to increase regional competitiveness. This new paradigm places risk as the main consideration in every business activity, thus having implications for changes in the current design of business policies, institutions and service platforms in the central and regional governments. However, at the implementation level in each region, the application of this risk-based licensing model depends on the readiness and subsequent response from each region, especially policies, institutions (organization and human resources) and digital service tools (sarpras, internet networks). Electronically Integrated Business Licensing or Online Single Submission Risk-Based Approach (OSS-RBA) is a business license issued by the OSS-RBA agency on behalf of the Minister, Head of Agency, Governor, or Regent/Mayor to commercial participants through an electronic system. The OSS-RBA was created as a form of reform in the field of commercial licensing, because initially the handling of proposed permits seemed complicated, requiring lengthy bureaucratic procedures and direct visits to relevant agencies.

Can e-government reduce local governments' financial deficits?——Analysis based on county-level data from China

Research has shown that the centralization of financial power in unitary states is not conducive to local governments' promotion of e-government, resulting in the expansion of local fiscal deficits. The fundamental reason for this problem lies in the contradiction between the information disclosure required for effective e-government and the information concentration characteristic of unitary countries. To identify the impact of e-government on fiscal deficits in this context, we take two e-government pilot projects in China as quasi-natural experiments and conduct difference-in-differences analysis of county-level data from 1997 to 2018. Through a common trend test, a placebo test, a lagged outcome variable design and the difference-in-differences with propensity score matching method, we validate our finding that e-government can effectively reduce the fiscal deficit of local governments. This function is mainly realized through the application of media tools and expansion of the scale of local enterprises. However, the impact of e-government on fiscal deficit differs significantly between regions with different levels of economic development. The effect is more obvious in regions with a poorer economic foundation. Our findings indicate the importance of e-government construction in unitary developing countries.

Value Exploration and Application of Digital Archive Information Resources under the Information Ecological Environment.

A significant amount of electronic documents have been produced as a result of the quick advancements in computer and network technology as well as the ongoing promotion of e-government, and the amount of material available in digital archives has significantly expanded. It is challenging for traditional archives focused on entity management to fulfil modern demands. It is essential to gradually encourage the creation of digital archives in order to meet the utilization needs of archival information resources in the information age. Many issues that are not favourable to the development and utilization of information resources of digital archives have gradually emerged in the course of the development and utilization of information resources of digital archives. These issues are influenced by a number of factors, including service concept and personnel information literacy. The related attributes of information resources are sorted and processed using the ID3 algorithm in this study. Decision-making attributes of management techniques are identified, and the data mining Apriori algorithm is used to address the issue of increasing the retrieval speed of users of digital archives. When the new software system is finished, archive resources can be developed and used in a complete and practical way, increasing the utilization efficiency of archive information resources by 37.32 percent. As a result, it is possible to fully exploit the information resources of the digital archives, further appreciate their value, and ensure their long-term growth.

A Comparative Study of Digital Government Policies, Focusing on E-Government Acts in Korea and the United States

The first enactment of a single national e-government act took place in Korea in 2001. Subsequently, the United States enacted its electronic government act in November 2002. Unified e-government acts in Korea and the United States have since been established and enforced for nearly two decades, and provide interesting case studies for examining the long-term influences of the e-government act on national e-government and digital government policies. The e-government act of the United States is much more comprehensive than the e-government act of Korea. The US e-government act focuses on strengthening the federal government’s ability to regulate the Office of Management and Budget (OMB)’s role in e-government implementation. The OMB has overall jurisdiction over the e-government promotion process and will continue to consult with ministries on appropriate budget support for each project. In contrast, the e-government law in Korea is based on electronic document processing as the basic viewpoint and has been downgraded to a level that supports document reduction and electronic processing of documents, rather than a comprehensive law that can support e-government projects. The comparative case study of e-government acts in Korea and the United States revealed that, from the standpoint of digital government transformation using information technology, it is most important to promote digital government policy directly from the ministry that manages the budget, or to establish a dedicated organization under the ministry to secure strong coordination while linking it with the budget.

A Critical Analysis of E-Government Development and Implementation in Saudi Arabia

E-government is an important tool that provides information and governmental services to citizens, businesses and employees. It also improve the efficiency, effectiveness and performance of public sector organizations. In this study, we analyzed the development and implementation of egovernment in Saudi Arabia using Chan, Lau, and Pan’s (2008) E-government Implementation Framework. Initiatives taken by Saudi government have been explained using four components, i.e. ICT infrastructure, information content, egovernment info-structure and e-government promotion. The results of this study suggest that Saudi Arabia’s leadership is fully committed in the developing and improving its egovernment system in order to provide best possible services to citizens and residents.

Designing a Feedback Based Diagnosis Decision Support Tool for Continuous Improvement of e-Readiness Indices to Implement e-Government

Information Technology (IT) has played a significant role in facilitating organizational change programs. Many countries have tried to implement electronic government (e-government) as the most basic infrastructure for such programs. The term electronic government (e-government) is mainly inferred from the information and communications technology (ICT) usage to modify structures and procedures of government agencies. Acknowledging the necessity of utilizing the new electronic, information, and communication technologies, the movement toward implementation of e-government got the attention of authorities and policy makers. Public administrations have been very much concerned about the architecture of e-government, especially because of the promotion of e-government that has taken place in recent years. The paper seeks to provide a set of electronic readiness (e-readiness) indices affecting e-government overall architecture. The paper notes the various major segments of e-readiness. The paper proposes a feedback based diagnosis system (FBDS) as e-readiness integrated tool that emphasizes information access and also integrates the various segments of organizational, ICT, human resources, and external readiness into one single tool.

Globalization of e-government: open government as a global agenda; benefits, limitations and ways forward

This article claims to be both a review of international collaborative efforts in promotion of e-government as a universal value and an agenda-setting paper. The author argues that the e-government agenda in the international arena suffers from its overgeneralization as a tool to achieve better governance, which does not take into account heterogeneous political and institutional environments in different countries, and various disparities in harmonization of realization procedures on a global scale. In particular, the article reviews global collaboration efforts of the last two decades in the promotion of e-government, for instance, its political, economical and technological values, and argues why it is necessary to set an agenda that takes into account typical limitations developed and developing countries face in realization of e-government projects, and suggests ways forward.

Difficulties for eGovernment promotion in Serbia: The analysis of eUprava portal

Summary: We want to make clear there are no recipes for good communication of eGovernment. Good solutions, brave attempts to involve the public in eGovernment are the only examples what we can follow in this specific area of government. We will introduce theories and analysis of eGovernment environment in this article, which may be useful in designing a promotion and communication plan for the portal eUprava as a central site of Serbian eGovernment. After the general characteristics of society and communication in the world of eAdministration, we will introduce a dilemma, which strains between the good government and good governance. One section will be about a theory on good governance, the Digital Era Governance (DEG) and one on the barriers of the communication. The last section will analyze and discuss the eUprava portal. We will use PEST and SWOT analysis to detect the most urgent problems for the possible promotion of the portal.

Current Trends in Pan-European Identity Management Systems

In a globalized digital world, it is essential that persons and entities have a recognized and unambiguous electronic identity that will allow them to communicate with each other. The demand for electronic identity has grown as a result of governments promotion of e-Government, in which the citizen-public administration relationship often has a strictly personal nature and requires digital identification systems that are univocal, secure, and global. In particular, the European Union (EU) in 1995 launched the Interchange of Data between Administrations (IDA) program [20], as well as Interoperable Delivery of European eGovernment Services to Public Administrations, Businesses, and Citizens (IDABC) [11], and Interoperability Solutions for European Public Administrations (ISA) [14]. These European Union programs seek to foster initiatives to achieve global interoperability between European public administrations in order to offer cross-border services.

The Impact of e‐Government Promotion in Europe: Internet Dependence and Critical Mass

AbstractGovernments and public bodies have been fostering the development of e‐Government services during the last decade, promoting more and better administrative services through digital channels. The impact of this process, however, has not been fully assessed. This article investigates the relative impact of two key factors on the diffusion of e‐Government services; the level of Internet penetration and investment by governments in more and better government services. The aim is to analyze across European countries the impact of e‐Government policies on their adoption, under different levels of Internet penetration, enabling an assessment of how promotion of e‐Government (through investment in more and better services, for example) can have the maximum impact on citizenship adoption. It reports analysis of a cross‐sectional dataset of European countries using a Bayesian linear model. Results show that when Internet users are scarce, policies to foster e‐Government adoption will have little ‐ although not negligible ‐ impact. But at a certain level of Internet penetration, focused e‐Government policies have a substantial impact on citizens' adoption of the technology. The results also highlight the importance of investing in e‐Government in the appropriate moment, that is, when its impact can be greatest. The paper, then, addresses the factors that make eGovernment policy more effective. The Bayesian inference used allows the research to avoid artificial assumptions common in comparative politics research, to design more flexible models and to present the results in a more natural way.

Reflections and Proposals on Public Officials Training and Promotion of E-Government

Argentina is a country characterized by successive discontinuities and heavily conditioned by a troubled politicalinstitutional history. This article will argue that only the interaction and coherence between training and management systems created simultaneously as the dynamic expression of change can result in public organizations in tune with the characteristics of the knowledge society. Only those projects that have incorporated from their inception selfregulation, interaction, and readjustment mechanisms may provide answers in times that are difficult to compare with other periods in public administrations. The nation’s problems have never been as complex as they are today, nor did we have tools as powerful as the ICTs to solve them. From a complexity approach, it explores the synergic bonds between the promotion of e-government (EG) and the training and learning processes of public officials.

The status of broadband in Western Greece: a study on the supply and the demand of broadband services for e-government promotion

Fast and reliable access technology is necessary for developing efficient and effective e-government services. The existence of a direct relationship between the presence of a broadband network and the availability of e-government services has frequently been debated in the literature. This paper presents the results of a study conducted by the Research Academic Computer Technology Institute (RACTI), which investigates the current status of broadband with regards to the demand for and the supply of broadband services and infrastructures that will support these services, in the Western Greece Region. Broadband promotes open effective governance and improved services to citizens while creating a new economy based on knowledge. Broadband development has a significant impact on e-government support and diffusion.

E-government implementation: A macro analysis of Singapore's e-government initiatives

This paper offers a macro perspective of the various activities involved in the implementation of e-government through an interpretive analysis of the various e-government-related initiatives undertaken by the Singapore Government. The analysis lead to the identification of four main components in the implementation of e-government, namely (i) information content, (ii) ICT infrastructure, (iii) e-government infostructure, and (iv) e-government promotion. These four components were then conceptually integrated into the e-Government Implementation Framework. This paper suggests that this framework can either be used as a descriptive tool to organize and coordinate various e-government initiatives, or be used as a prescriptive structure to plan and strategize e-government implementation. Moreover, specific insights on each of the four components were also generated to provide further learning points to e-government practitioners.