Abstract
Information Technology (IT) has played a significant role in facilitating organizational change programs. Many countries have tried to implement electronic government (e-government) as the most basic infrastructure for such programs. The term electronic government (e-government) is mainly inferred from the information and communications technology (ICT) usage to modify structures and procedures of government agencies. Acknowledging the necessity of utilizing the new electronic, information, and communication technologies, the movement toward implementation of e-government got the attention of authorities and policy makers. Public administrations have been very much concerned about the architecture of e-government, especially because of the promotion of e-government that has taken place in recent years. The paper seeks to provide a set of electronic readiness (e-readiness) indices affecting e-government overall architecture. The paper notes the various major segments of e-readiness. The paper proposes a feedback based diagnosis system (FBDS) as e-readiness integrated tool that emphasizes information access and also integrates the various segments of organizational, ICT, human resources, and external readiness into one single tool.
Highlights
The last decade has experienced a revolution in information and communication technologies (ICT)
The Center for International Development (CID) at Harvard University, the most acclaimed institution in e-readiness research, defines an ‘‘e-ready’’ society as one that has the necessary physical infrastructure; integrated current ICTs throughout businesses (e-commerce, local ICT sector), communities, and the government (e-government); strong telecommunications competition; independent regulation with a commitment to universal access and no limits on trade or foreign investment
The importance of information in economic development demands that a sustainable learning society be established in conjunction with any national economic development plan
Summary
The last decade has experienced a revolution in information and communication technologies (ICT). This revolution is affecting the daily lives of people but is changing the concepts of interactions between governments and citizens. Traditional business models should be replaced by new one, such as e-commerce Achieving such a situation would not be possible in the existence of inefficient and ineffective organizations and processes. This fact is a major concern for many countries especially in the developing world (Schware & Deane, 2003). E-Government is seen as strengthening the functionality of government and public administration, and an efficient and effective state administration is a necessary prerequisite for economic and social development
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