ABSTRACT Welfare organizations, as is the case with municipalities, face formidable challenges due to demographic changes that project a future increase in the number of people requiring services. These changes impact the professionals within these Supplemental materialorganizations, including social workers, who are pivotal in maintaining contact with citizens necessitating service. Furthermore, research has indicated more demanding working conditions under the influence of neoliberal governance. Welfare organizations are actively implementing reforms to tackle these impediments. Adopting trust-based governance (TBG) has been one such approach in Sweden. This article explores the introduction of TBG within a municipality, focusing on its impact on essential social work professionals of children and young adults. The study, conducted through eight focus group interviews with 28 social work professionals, aims to explore the introduction of TBG in these professionals using thematic analysis and occupational and organizational professional perspectives. The study’s key findings indicate that the introduction of TBG in the municipality has varied effects on social services, depending on the specific roles and responsibilities of the social service professionals. TBG offers opportunities and challenges, empowering social workers while placing additional responsibilities on them. Understanding these dynamics is crucial as welfare organizations evolve, as it is essential for optimizing service delivery and supporting social work professionals.
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