Purpose: The governments that most influence the direction of the world economy have been inconsistent in their interventions related to financing, sending contradictory signals to developing economies. Theoretical framework: Through the present study, we sought to explore the social phenomenon of reliability in the creation, destruction and mobilization of debts and savings in the MSEs of the Surco district, for this purpose, The world economy has gone through a series of events that have had a significant impact on the financial stability of many nations. Although companies were able to prevent productive activities from falling into a significant contraction, it is important to keep in mind that today's society is going through episodes of high volatility marked by a high degree of liquidity and insolvency problems among its participants (Altamirano et al., 2020). Design/methodology/approach: Qualitative approach of phenomenological - hermeneutic design, managers, assistant managers and business advisors of financial services companies in the district were interviewed. Technique is the interview follows a predetermined pattern, the arrangement of their questions and answers allows effective data collection and presentation of results. The information will be processed with Atlas.Ti. a professional software for qualitative data analysis. Findings: The study evidences the reasoning and sensitivity of the interviewees, concluding that, reliability allows reducing the time and money invested in supervising and following up in order to meet and enforce debt and savings commitments. Research, Practical & Social implications: There is a degree of sensitivity with respect to the financial information provided by MSEs in order to qualify for an operation, which is why it is necessary to cross-check such information and compare data with other entities. Originality/value: It was justified by the need to "know" the phenomenon of managers' confidence in the debts and savings of Peruvian MSEs, which, despite multiple crises, continue to contribute to the country's Gross Domestic Product (GDP) and provide employment opportunities.