Professional Communication Skills Research Articles

Professional Training of Future Teachers of Physical Culture for Animation Leisure Activities

The purpose of the study is to determine the need for professional competencies development for future teachers of physical culture in the field of animation leisure activities, taking into account modern educational requirements and trends. The research methodology for preparing future teachers of physical education for animation leisure activities includes several key methods and approaches. One of the main methods is the analysis of scientific literature, including the study of existing research papers, articles, and monographs related to the professional training of future teachers of physical education for animation activities. To achieve the research objectives, it is necessary to define and analyze the concepts “professional training”, “animation leisure activities”, “competence”, and other important terms. This methodology allows a comprehensive study of the process of preparing future physical education teachers for animation leisure activities. Results. It has been found that animation leisure activities play a significant role in the professional training of future physical education teachers, as they contribute to the development of professional competencies, creativity, and communication skills. This concept encompasses various activities and actions that help students not only master the methods of organizing leisure activities but also develop the ability to engage others in an active and healthy lifestyle. Conclusions. Animation as an educational component can make a school lesson more engaging through various methods, forms, and means. Animation can be fully applied as a creative learning activity that develops learners’ potential while also encouraging them to challenge current social issues. Animation is viewed not only within the context of leisure but also as an opportunity to be applied in the educational practice of modern education.

Too Legit to Quit: Developing Cognitive Legitimacy by Reconceptualizing Failed Product Pitches

Establishing legitimacy is a key goal for new ventures. Entrepreneurs can establish legitimacy for their new ventures by attracting financial backing from investors and using those funds to build value into ventures. The professional communication-focused behavior of delivering an entrepreneurial pitch to potential resource providers represents one of the most important behaviors entrepreneurs engage in while developing a sustainable venture. Effective professional communication skills are essential not only to the development of entrepreneurs but also to those management and finance students destined to enter professional environments requiring interaction with entrepreneurs and start-up ventures. We present an assignment introducing management students to the concept of entrepreneurial pitch as a tool necessary for identifying and implementing legitimacy, framing, and entrepreneurial motivations. The pitching-failed-product-ideas assignment allows students to begin building skills necessary to communicate legitimacy of an organization to an audience of stakeholders and utilize entrepreneurial motivations of enthusiasm, preparedness, and commitment.

Modern technologies and subject content of a foreign language course for future media specialists

Importance. The subject-language integrated approach is relatively new in the field of foreign language teaching methods. It pursues a dual goal related to the formation of professional communication skills in a foreign language (the formation of communicative and professional competencies). The application of the subject-language integrated approach faces several challenges related to both teachers and students. Firstly, the level of training of students should correspond to the B1B2 level. Secondly, the level of teacher training should combine the foreign language teaching with the specialized content teaching. The potential of the subject-language integrated approach in teaching foreign languages has already been applied and evaluated in the future doctors training, lawyers, and agricultural specialists.Research Methods. The subject-language integrated approach can be incorporated into the language training for future professionals in the media sphere (areas of training “Journalism”, “Advertising and Public Relations”, “Media Communications”). The professional component of the course is related not only to the thematic content of the classes, but also to the possibility of using modern technologies (for example, the artificial intelligence capabilities, virtual and augmented reality technologies) in the media products development within the framework of the training course with their subsequent discussion in the language being studied.Research Results. The subject-language integrated approach has obvious potential in the language training of future media specialists (areas of study “Journalism”, “Advertising and Public Relations”, “Media Communications”). The specialized subject content of the course, as well as the technologies and tools used in the practice of media specialists in the media products and advertising products development, along with language competencies, allow the formation of professional competencies.Conclusions. The aim of the research is to further investigate the potential of an integrated approach to the training of future media professionals. Of particular interest to the study is the identification of specific speech skills required for effective foreign language communication in the speech interaction professional sphere.

FORMATION OF CONCEPTUAL AND TERMINOLOGICAL APPARATUS AS A COMPONENT OF PROFESSIONALLY ORIENTED FUTURE PHARMACIST TRAINING

The article analyzes the process of forming the conceptual and terminological apparatus as a component of professionally oriented training of future pharmacists; based on generalization of theoretical foundations, the features, strategies, and methods, the formation of the conceptual and terminological apparatus that contribute to the efficient training of future pharmacists in the process of studying the discipline «Analytical Chemistry» are revealed. The following criteria for the selection of chemical terms and concepts are proposed: thematic affiliation (exclusion of terms from related fields), focus on the vocabulary, systematicity, completeness of terminology coverage, as well as synchronicity (time factor), usage (frequency), semantic value of the term, term-forming capacity, normativity, and connectivity. The article considers the holistic organization of work on the qualitative mastering of the terminological vocabulary of analytical chemistry, and the development of professionally oriented communicative competence of future specialists majoring in the specialty 226 «Pharmacy, Industrial Pharmacy». It involves the use of proven methods and techniques for the rational selection, semantization and presentation of terminological language units. The exercises are divided into types, and their sequence in working with terms is established: introduction of terminological vocabulary (preparatory exercises) – language exercises – communicative and linguistic exercises, which involve the simultaneous selection and functioning of pre-text, while-text, and post-text exercises in such work. Post-textual tasks and forms of application of exercises have been developed. They are the following: work in pairs, organizing a cluster based on reference material, sentence construction, terminological dictation, and crossword puzzles. microtext construction, formulating definitions of terms, working with mental maps, using multimedia, trainings, video presentations, and the game «Guess the term!». It has been concluded that the usage of various communicative and speech exercises aimed at mastering terminological vocabulary in the process of teaching analytical chemistry contributes to professional communication skills improvement in the discipline and, by forming terminological experience, increases the level of professional language competence of future pharmacy specialists.

Artificial Intelligence as a Tool for Developing the Communication Skills of Medical Professionals

The thesis examines the possibilities of developing the communication skills of medical workers with the help of artificial intelligence.

The Experience of Teaching the Discipline "Phantom Course" for the 6th Year Students

Simulation courses play an important role in the development of professional competencies, emotional and communicative skills of future medical professionals. Constant feedback from students after completing the training of simulation courses allows updating the methodology of mastering practical and clinical skills in order to ensure a high level of training of medical personnel.

Features of the Use of Communication Skills by Doctors of Various Specialties

Doctors of various specialties, depending on their professional activities, use specific professional communication skills more often in the doctor-patient model. The list of communication skills used by doctors of different specialties differs. A study was conducted at Tver State Medical University aimed at studying the peculiarities of the use of communication skills by internists, surgeons and obstetricians-gynecologists of the outpatient polyclinic level.

Empirical Study on the Relationship Between Quality of Nursing Services and Postoperative Satisfaction of Patients with Acute Appendicitis: Intermediation Based on Information Flows

This study investigated the relationship between nursing care and patient satisfaction, with a specific focus on postoperative satisfaction in patients with acute appendicitis. The shift in China's medical model from a biomedical approach to a biopsychosocial framework emphasizes patient-centered care, with patient satisfaction becoming a key indicator of service quality. The study used a survey-based approach to collect data from 384 patients in hospitals in Guangxi, China. Through statistical analysis, the study explores how the quality of care services, doctor-patient communication processes, and information exchange affect patient satisfaction. The research results show that there is a significant positive correlation between the quality of nursing services and patient satisfaction. In particular, the professional level and effective communication skills of nursing staff significantly improve patient satisfaction. This study provides practical recommendations for enhancing the training process in clinical settings.

Thinking like a nurse: the power of drama on nursing students’ professional education and communication skills

Various educational methods are used in nursing education to develop the knowledge and skills suitable for the profession. Drama is a teaching technique that aims for students to acquire knowledge, skills, and understanding about human relations by using game techniques. This study was conducted to determine the power of drama on nursing students’ professional education and communication skills. This study was carried out using a phenomenological method with nursing students comprising the five focus groups. During focus interviews, 28 students answered whether through drama-method learning experience and drama has affected personal development. The content analysis method was used in the interpretation of the data. As a result of the content analysis conducted in this study, four main themes and nine subthemes were determined. Themes are; 1. Learning (effective learning, learning by having fun); 2. Confidence (improvement in self-confidence, improvement in creativity); 3. Sufficiency (taking responsibility, collaborating); 4. Communication (empathy, awareness, socialization). This study showed that education through the drama method improves the learning of nursing students. Education through the drama method enables nursing students to learn effectively. In addition, it helps them to develop skills such as empathy, communication, and self-confidence. Through drama, the students’ skills of responsibility, cooperation, and creativity improve.

Perception of the Importance of Professional Communication among Civil Engineering Students

This paper aims to find out the attitudes and perceptions of civil engineering students about the importance of professional communication and their current and future competencies. In addition, this work aims to investigate their interest in courses on communication skills. For this research, a quantitative research method was used - an online survey. The research sample consists of 109 students of all years of undergraduate and graduate studies in Civil Engineering at the Faculty of Civil Engineering, Architecture, and Geodesy in Split. The work is based on three hypotheses that were tested with non-parametric statistical tests after the research was carried out. The results of the research rejected the first hypothesis that students of higher years of civil engineering studies consider professional communication skills more important for work in industry compared to students of lower years of studies. Furthermore, this research determined that there is a statistically significant correlation between the ratings of the importance of professional communication among civil engineering students and the ratings of their communication skills and that there is a statistically significant correlation between civil engineering students who show a preference for communication skills and interest in attending courses in the field of communication.

Decalogue of best practices in vaccine communication between immunocompromised patients and healthcare professionals

Communication between health professionals and patients remains a challenge from the point of view of health education and health care. Training in patient–professional communication techniques and improving the communication skills of healthcare professionals is of particular interest. This document aims to share with the healthcare professional community the “Decalogue of good practices in vaccine communication between immunocompromised patients and healthcare professionals”. A QR code is included at the end of the document where the Decalogue can be downloaded for its use and distribution.

An Overview of Communication Skills for Library Professionals

An Overview of Communication Skills for Library Professionals

An Analysis of College Students' Employment Prospects: A Comprehensive Survey

In recent years, with the continuous improvement of China's education system, China's higher education has entered the stage of popularization, and the employment of college students has become a key issue of social concern. Through a questionnaire survey, this article finally surveyed 426 college students and 57 people in society. The results show that the most important things for college students when choosing a career are salary, benefits, and work intensity. When choosing a career, they care more about personal feelings. They expect employment cities to be evenly distributed. There is no statistical difference in understanding the society's salary for fresh college students (P>0.05). In terms of abilities valued by employers, the differences between college students and people from society are statistically significant in terms of professional abilities, communication skills, and teamwork (P<0.05), while in terms of academic qualifications, school performance, and personal interests, the difference between the two is not statistically significant (P>0.05). This article believes that college students should increase social practice, grasp social needs, and form a correct view of employment. Society should provide more opportunities for college students to understand jobs and increase work experience. The country should establish relevant policies to encourage college students to form a correct view of employment.

METHODOLOGY FOR DEVELOPING CHEMISTRY TEACHERS’ FOREIGN LANGUAGE PROFESSIONAL COMMUNICATIVE COMPETENCIES

This study’s significance lies in its the need to develop foreign language professional communicative competence (FLPCC) of non-linguistic university students and the exploration of ways to achieve it. Developing FLPCC embodies not only speaking fluently in a foreign language in the professional field but also enhancing linguistic and communicative skills alongside subject knowledge. The purpose of this research is to identify effective methods and approaches for fostering fluent communication skills within the context of teaching chemistry in English. Analysis of the diverse methods of developing FLPCC enables us to reveal the components of this competence and create a set of exercises based on Kunanbaeva’s modelling. To evaluate the effectiveness of this set of exercises used in class organization, diagnostic monitoring was conducted. The findings obtained from the final exam revealed that the students enhanced their professional communicative skills, expanded their vocabulary, and were motivated to further develop their linguistic skills. These research findings are beneficial for young scientists, teachers, and students conducting research in this field.

Telephone consulting for ‘Personalised Care and Support Planning’ with people with long-term conditions: a qualitative study of healthcare professionals’ experiences during COVID-19 restrictions and beyond

BackgroundPersonalised Care and Support Planning (PCSP) replaces conventional annual reviews for people with long-term conditions. It is designed to help healthcare professionals (HCPs) and patients engage in conversations as equals and collaboratively plan actions oriented to each patient’s priorities, alongside biomedical concerns. Little is known about how the shift to remote consulting initiated with COVID-19 restrictions has impacted PCSP.AimTo investigate HCPs’ experiences of conducting PCSP conversations remotely and consider implications for the fulfilment of PCSP ambitions as remote consulting continues beyond COVID-19 restrictions.Methods19 semi-structured interviews with HCPs in England and Scotland; interpretive analysis.ResultsHCPs’ accounts made clear that COVID-19 restrictions impacted multiple aspects of PCSP delivery, not just the mode of conversation. Broader disruption to general practice systems for gathering and sharing information ahead of PCSP conversations, and moves to ‘wide window’ appointment times, made it harder for patients to be prepared for PCSP conversations. This constrained scope to achieve PCSP ambitions even with the best professional communication skills. Most remote PCSP conversations were conducted by telephone. In the absence of visual communication with patients, it was sometimes harder to achieve the ambitions of PCSP conversations, including to balance patient and professional agendas, fulfil key planning activities, and foster a relational ethos of equal, collaborative partnership. The challenges were particularly severe when working with new patients and people with complex clinical and social problems. Although options for telephone appointments now offer valued flexibility, sustained experience of struggling to achieve PCSP ambitions via remote consulting led some HCPs to lower their standards for judging a “good” PCSP conversation, and to diminished professional satisfaction.ConclusionsThere are significant challenges to fulfilling the ambitions of PCSP via telephone, especially when preparatory support is limited. This study provides grounds for scepticism about how compatible telephone appointments can be with this person-centred model of working, especially for people who are socially disadvantaged and live with complex health conditions. These threats to the provision of person-centred support for people with long-term conditions warrant careful attention going forward if the PCSP model and its benefits are to be sustained.

Foreign experience of future veterinarians’ preparation for professional communication

The article analyzes foreign experience in preparing future veterinarians for professional communication. It has been established that the preparation of future veterinarians for professional communication is considered by foreign scientists to be on the same level of importance as a wide range of professional disciplines. The process of communication of specialists in the agricultural sector consists in the formation of skills and professional communication skills, in the exchange of information, in the content of the information itself, which is the main factor in the acquisition and formation of knowledge and skills of students. The work examines the achievements of some European, American, and Australian universities that pay significant attention to the communicative training of students of veterinary medicine. It is noted that this issue requires a more detailed study in view of insufficient dissemination of positive experience, existing practices and effective models of training veterinarians for professional communication that already exist. It was determined that the most attention is paid to communication between colleagues and management of conflict situations. It was found that communication regarding the treatment plan, work conversations, communication in stressful situations, business and professional communication are included in communicative actions in the work process. It has been studied that foreign institutions of higher education pay equal attention to the development of oral and written communication, which allows future specialists to avoid difficulties when communicating with colleagues and clients. It has been established that role-playing games are considered one of the effective means of forming communication skills of specialists, in particular, communication situations with clients. Scientists will pay much less attention to communication with colleagues and other potential interlocutors. The results of the study will contribute to the discussion of ways to improve the organization and conduct of classes in professional disciplines in domestic institutions of higher education.

Student-generated multimedia for supporting learning in an undergraduate physiotherapy course

Outside the university, rapid authoring tools and ubiquitous technologies have fuelled a rise in usergenerated multimedia and participatory culture. The educational equivalent, digital student-generated content, has been heralded as one approach for supporting active and student-centered learning. This is especially relevant in tertiary education, where multimedia is mainly used as a method for transmission of content. Though student-generated multimedia may seem pedagogically ideal, especially for applied areas such as Health Sciences, the diversity of adoptions and limited evidence in the area make broad claims to its efficacy difficult to support. This study uses mixed methods to assess the outcomes of a student-generated multimedia assignment within a third-year university physiotherapy subject. This study found that all students were able to complete the assessment task in a way that demonstrated key disciplinary learning and professional communication skills despite many not having prior experience of this kind of assessment. Student survey data demonstrated that students were able to navigate between new tools and methods to achieve a complex task. While multimedia gave students new and creative ways through which to engage with practitioners, patients and the profession, attitudes varied in accordance with student self-efficacy and confidence. The self-directed nature of the task appears to be both an opportunity and a challenge. These findings further contribute to our understanding of implementing student-generated multimedia projects and extend this knowledge to the health sciences’ discipline.

THERAPEUTIC COMMUNICATION IN CLINICAL PRACTICE

Communication with the patient in the process of providing health care is more than speech. It is carried out by applying different methods and strategies. Patient communication in health care is a multifaceted process of interaction between medical professionals and the patient. It is defined as therapeutic communication (TC). It is a holistic approach oriented towards the overall care of the patient. Social interaction takes place through TC, the patient's needs for specific care are determined, problems are controlled and solved, information is sought and given, etc. Therapeutic communication is a type of professional communication. TC is used by medical professionals in their work with patients and their relatives. Effective communication skills of medical professionals stimulate the patient to talk about his problem. They are also used in patient education to improve health outcomes, etc. Showing interest and concern for the patient is a component of the so-called "conversation for the purpose of support". Health care professionals use different approaches when conducting a conversation with the patient - for some, the social side of the conversation is most important, for others – social relationships. The therapeutic conversation builds effective communication with the patient and improves the therapeutic impact. In this way, two essential components are distinguished in TC - emotional and informational.

ЭТИКА ПРОФЕССИОНАЛЬНОГО ОБЩЕНИЯ ВРАЧА-СТОМАТОЛОГА И ФОРМИРОВАНИЕ КОММУНИКАТИВНЫХ КОМПЕТЕНЦИЙ

The article discusses the formation of professional communication skills among dentists. Providing medical, especially dental, care is associated with a high level of emotional stress for patients. Fears and anxiety about medical interventions often hinder patients from seeking care, thereby reducing the overall dental health of the population. Psychological and emotional comfort during patient visits often plays a crucial role in choosing a healthcare provider and facility. Furthermore, strong communication skills significantly increase patient compliance and improve the quality of medical care provided. Based on literary data, the article examines the problematic aspects of communication between healthcare providers and patients and analyzes the structure of effective professional communication aimed at ensuring comfortable dental treatment.

ENHANCEMENT OF COMPETITIVE ENGINEER EDUCATION BASED ON MULTIDISCIPLINARY APPROACH

Purpose. The article is dedicated to the enhancementof engineering education underthe far-reaching technological breakthroughs.The significance of multidisciplinary approach fortransformation methodical thinking of teaching staff for enhancement the specialists’ occupational outlook at technical universities is noted.Essential necessity for interaction of humanities and graduate departments for creating modern educational content to overcome the logic of "catching up development" and changing it to form the advanced comprehensive engineering thinking is shown. Materials and methods. The hypothesis based on a pedagogical experiment, which consideredthe positive impact of integrating the educational content of different academic disciplines on the development of engineering thinking, was tested.The role of the project-based learning method “creative language project” based on the educational content integration of a foreign language and different academic disciplines in teaching students at the first and second yearsis shown. The advisability for mastering a foreign language as a necessary and heavily favoured resource in providing high-tech education of Russian engineers and the development of professional communication skills is emphasized. Results. The methodological approach based on the principle “A foreign language is a means of specialty training” has been developed and implemented.