Process mapping in civil engineering is crucial for optimizing project monitoring and execution. It provides clarity on the necessary steps, helping the team better understand their roles and responsibilities. With a clear view of the workflow, bottlenecks can be identified and improvements implemented, increasing efficiency and productivity. Additionally, process mapping facilitates communication between different teams, which is essential in complex projects, and ensures compliance with standards and regulations, minimizing legal risks and enhancing safety. With the rise of digitalization, this practice enables the integration of new technologies, further boosting efficiency. The aim of this research is to encourage the adoption of process culture in civil engineering and expand the range of practical case studies on process mapping. Thus, process mapping is established as an essential tool that not only improves project execution but also promotes a more sustainable and innovative future..
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