Management Process Model Research Articles

Інтегрований підхід до формування ефективного просторово-процесного управління економічним потенціалом в умовах неотехнологічного відтворення

The article is aimed at developing an integrated approach to the formation of efficient spatial and process management of economic potential in the conditions of neotechnological reproduction. It is defined that the creation of conditions for the introduction of spatial and process management is of strategic importance and is associated with an increase in the role of innovatization of management as the main prerequisite for the evolvement of the economic potential of enterprise, upon which the degree of renewal and integration and, further on, the ability to saturate the integrity of the commercial and production process with new qualitative content depend; it is also found that the ability of the management system to activate internal capabilities and intensity of changes is determined by the ability of the elements to integration. The proposed integrated approach to the formation of efficient spatial and process management of economic potential in the conditions of neotechnological reproduction is based on ensuring the effectiveness of the spatial and process management of enterprise, components of the integrated approach to the formation of the capabilities of the economic potential of enterprise in the integration process, the scheme for developing a model of spatial and process management of the economic potential of enterprise, certain stages of its construction. The developed elements as a consistent whole allow, if necessary, to influence the external and internal spaces, select the necessary elements of economic potential and integrate them in order to optimize the use of resources, ensure the implementation of managerial innovations. The multilevel nature of the optimization processes of the enterprises’ activity in the actualization of the components of the potential and the specifics of the object of influence in accordance with the spatial structure require, depending on the overhanging number of key elements used to maintain its competitiveness

ЗАРУБІЖНИЙ ДОСВІД УПРАВЛІННЯ ВИТРАТАМИ СІЛЬСЬКОГОСПОДАРСЬКИХ ПІДПРИЄМСТВ В УМОВАХ РОСІЙСЬКО-УКРАЇНСЬКОЇ ВІЙНИ

The paper studies the foreign experience of cost management of agricultural enterprises in the conditions of the Russian-Ukrainian war to ensure the functioning of the agro-industrial complex of Ukraine. It was established that agriculture is determined by the priority sector of the Ukrainian economy in the commodity structure of exports. It was determined that in 2010, in the structure of the gross production of agriculture, the share of crop production was 69.9%, and livestock – 29.4%, then in 2019 this trend was as follows – 79.1 and 20.8%, respectively. It has been established that Ukrainian agricultural enterprises grow high-yield crops, such as cereals, rape and sunflower, which are in high demand on the international market. It has been established that cost management of agricultural enterprises can be defined as an interconnected set of works that form corrective effects on the process of spending during the agricultural activity of a logistics entity, aimed at obtaining the optimal level of costs in all subsystems of a logistics entity. The system and functions of cost management of agricultural enterprises are analyzed. The proposed improved model of the cost management process of agricultural enterprises in the conditions of the Russian-Ukrainian war. Having analyzed foreign experience with the aim of coordinating the entire cost management system of agricultural enterprises in the conditions of the Russian-Ukrainian war, it is necessary to create special departments – control departments, whose functions include planning and control of costs. The measures used by the government to support the activities of small and medium-sized agricultural producers with a turnover of no more than 20 million euros per year, which is equivalent to a company cultivating up to 10 thousand hectares, were analyzed. due to martial law conditions. It has been found that to increase the efficiency of agricultural production, a rational use of production resources with the highest possible level of labor productivity is required.

MODELING OF MANAGEMENT PROCESSES IN DISTRIBUTED ORGANIZATIONAL SYSTEMS

Because of the upward trend in the development of network organizational systems has recently become the leadership strategy of objects united in this system under the leadership of the control center, the need to focus on the processes of structural transformation of the network is becoming increasingly important in resource management. In the paper the modeling of management processes in distributed organizational systems is carried out. The illustration of the components of the structure of the network organizational system is demonstrated. The features of the structural transformation of network organizational systems, providing an increase in management efficiency are shown. The proposed approach can be used for a wide class of organizational systems.

Management of the association formation process

Purpose: The aim of the paper is to identify the process of creating an association and to define a model of the process of creating an association that is registered in the National Court Register, as well as to show the role played by the entity managing this process. On this basis the author attempts to answer the research questions: What is the correct model of the association formation process and whether, and if so, to what extent the activities undertaken by the entity managing the association formation process affect the possibility of its creation and the subsequent functioning of the association? Design/methodology/approach: In order to search for evidence to answer the research questions, the method of legal analysis (normative methodology) anchored in the theory of organisation and management was used, as appropriate for analysing a phenomenon highly determined by legal regulations. The combination of the research method of legal analysis and concepts from the field of organisation and management allows to formulate conclusions on the identification and course of the phenomenon under study, causes and effects of actions taken by the entity managing the process of association formation. The author has used various techniques and tools to collect and analyse data, i.e. participatory observation, legal analysis, analysis of documentation, analysis of judicial decisions and Internet sources. Findings: The author has identified and defined a model for managing the association formation process and has established the important role of the entity managing this process. Practical implications: The association formation process management model can be used in practice by those who undertake the management of such processes. Social implications: One of the basic organisational forms, in which a person can actively influence social life, be creative and realise both his own needs and the needs of others, is the association. The institution of association - as an organisation - seems to be underused by active members of social life. An undeniable problem is the difficulty to direct the process of association creation, there is no popularization of a model of the process of association creation. Therefore, it is necessary to define such a model, perhaps to define a postulate for legislative changes and, above all, to educate and promote it. Originality/value: The presented analysis is important, because it establishes and shows a model of the association formation process, which can be applied by the entity managing the association formation process, and shows its significance for the later functioning of such an organisation as an association registered in the National Court Register. This research problem, so far, has not been elaborated from the point of view of management science.

Development of cyber-physical system security management process model

Cyber-physical systems (CPS) combine general-purpose information and telecommunication systems and industrial networks and devices (controllers), forming a heterogeneous hierarchical distributed information technology computing environment designed for control and monitoring of technological processes. FSCs are being actively implemented in the industrial, urban and household spheres, allowing for more efficient use of resources, as well as transferring management and feedback processes to a new level. CPS are formed as a result of the aggregation of several heterogeneous information and telecommunication systems, which makes them susceptible to the destructive factors of the digital environment – cyber attacks. The peculiarities of the construction and functioning of the CPS require a new approach to defining attack surfaces and modelling threats. This is due to the fact that the "traditional" goals of attackers - the availability, integrity and confidentiality of information processed in the system - are not the only ones. In addition, the value of the information itself can be extremely low. At the same time, control and feedback processes play a decisive role in a cyber-physical system. Their stability directly affects the ability of the FSC to perform target functions, as well as the physical safety of technological facilities, personnel and consumers. Depending on the degree of criticality of the technological processes of the real world, which are controlled by the cyber-physical system, the violation of these flows inside it can lead to serious consequences, such as large material damage or a threat to the life and health of people. The severity of the identified threats is confirmed by the constantly growing number of attacks on CPS and the consequences, including potential ones, to which these attacks lead. In addition, it should be noted that in the context of the rapid development and improvement of programmable control devices (Programmable Logic Controller (PLC)), making them more accessible in the mass market segment, as well as the proliferation of high-speed wireless data transmission networks, the concept of a smart home is gaining wider application. This approach implies the integration of PLCs that interact with each other and the control centre via multi-service broadband wireless networks into the domestic environment. Thus, the concept of a smart home is based on the implementation of FSCs in places of permanent residence of people with the transfer of automatic control functions of climatic equipment, lighting, household appliances, physical elements of protection against intrusions to them. At the same time, it is extremely important to ensure the information security of the CFS. To ensure the required level of their security, it is necessary to effectively solve the problems of managing the process of ensuring their information security. The article proposes an approach to the development of a model for the information security management process of a CFS operating in a smart home.

Lean Office: The Lean methodology applied to the improvement of administrative processes in a Higher Education Institution

With the advent of globalization, provided in part by the advancement of information and communication technologies (ICT), has allowed companies in different segments and on different continents to have a significant increase in their visibility on the world market, thus requiring them to be more competitive with other companies. The specific objectives are the following phases: to carry out a survey of the current conditions of the administrative procedures related to the sector of the Directorate of Administrative Services, as well as their demands and results; to verify at which stages of the processes there is a waste of time in the execution of these administrative procedures, that is, to identify opportunities in the procedures practiced by the IES; to propose improvements based on LO thinking for each of the opportunities found; and finally to identify to what extent the results, or the deliveries made, have had a significant improvement from the proposition of applying LO concepts. As a research method, it will use the following tools: bibliographic research, documentary research, statistical treatments, Quality Management, Value Flow Map, using the 5S tools, Standardized Work, SIPOC, Visual Management and Business Process Model and Notation (BPMN). To this end, LO concepts will be used for the organization, the survey, analysis and proposals for improvements in the identified processes. As a result, there is an alignment among its employees and compliance with all mapped activities, without rework and with significant results.

Энергетическая стратегия предприятия

In this paper, the energy strategy and its role in the hierarchy of strategies were analyzed, an overview of existing approaches to the classification of strategies was conducted, the main options for defining strategic management were presented, a generalizing structure of the strategic management process model and the stages of strategic management were compiled. The paper proposes a model of energy strategy formation, consisting of ten interconnected sequential stages, and provides an analysis. The authors also proposed a scheme for the sustainable development of the enterprise, consisting of the influencing factors. A map of the impact of the energy strategy on the economic activity of the enterprise was compiled and built. In this study, the authors proposed two models for the implementation of an energy strategy depending on the economic situation in the company. The crisis model, when it is necessary to act as a tool to support the activities of the enterprise, the purpose of such a model is to improve the financial situation. The innovative strategy model is considered as a tool for generating additional income, it is associated with development.

PROCESS-STRUCTURAL TRANSFORMATIONS AS A PRIORITY VECTOR FOR THE DEVELOPMENT OF AN INNOVATIVE PLATFORM FOR CONSTRUCTION DEVELOPMENT

The article is devoted to the development of methodological bases for the formation of a process-oriented management system of a construction company-developer based on a business-targeted approach, which involves transforming a set of business goals into a topology of its centers of management and executive responsibility. the activities of these centers to ensure the effectiveness of their subordinate processes and create value for stakeholders of the construction company. Analysis of scientific works of domestic and foreign authors has shown that today there is no stable conceptual basis for the process approach to management. First of all, this is evidenced by the many definitions of the core concepts of "process" and "business process", which are synonymous and interpreted by the horizontal model of "entry – action – exit", which does not reflect the essence of management as an inseparable union of four PDCA functions. Within the PDCA cycle (known as the Deming Cycle, the Schuhart-Deming Cycle), Plan, Do, Check, Influence (Act), Business Process is seen as an interconnected hierarchical pair that consists of a process (management object) and management process of the head (management entity), which allows the construction of process-oriented management of the enterprise in relation to two interrelated projections: "set of business processes" – "organizational structure of the enterprise". The tools of separation, structuring and description of business processes proposed in the work, in contrast to the IDEF and ARIS languages, provide the need and possibility to create a vertically and horizontally structured model of process management – a system of interconnected management and technological business processes. management chain of creating information value of enterprise management and its universality from the standpoint of instrumental support for the construction of process-oriented enterprise management systems.

Developing corporate social responsibility in the face of the COVID-19 pandemic

The paper presents the results of the study of the manifestations, trends of business social responsibility during the pandemic and gives the dominant directions of its practical implementation. The paper provides the results of the analysis of the evolutionary development of views and approaches to theoretical and conceptual understanding of corporate social responsibility. The impact of business social responsibility on the results of its activities and the quality of relationships with stakeholders is revealed. A study was also conducted on the transformation of directions and tools for the practical implementation of CSR initiatives before and during the spread of the pandemic. Potential directions for establishing a constructive conversation business structure with society, which will have a positive impact on the success and stability of the business, as well as on social development in the current environment have been identified. A study was carried out to evaluate the perception of the social responsibility by domestic business organizations and awareness of its trends, and the need for its implementation and advantages. A comparative analysis of the development of corporate social responsibility in the world and in Ukraine has been conducted. Trends and mechanisms that have a transformational impact on the formation and implementation of CSR in modern conditions of development are identified. The priority vectors of CSR programs of international business entities in the face of a pandemic are outlined. The necessity of developing a business process management model based on corporate and social responsibility tools has been formulated, taking into account the desire of business to conduct successful activities in a highly dynamic global environment.

Modeling of material flow management processes in the formation of transport logistics chains

The article proposes a mathematical model for optimizing the interaction of road and sea transport. The model allows to optimize the process of material flow management in the formation of transport logistics chains. The solution to this problem is especially important given the observed growth of competition between operators carrying out cargo transportation along international transport corridors. The application of the model is aimed at reducing the idle time of both vehicles waiting for unloading in the port, and reducing the idle time of ships awaiting loading of ships in ports. The relevance of using the proposed model is based on the constant growth of cargo traffic going through the ports, as well as the existing restrictions expressed in the lack of space for storing goods in anticipation of the arrival of ships in most modern ports participating in international cargo transportation, in addition, an important factor is that in most of these ports the time the passage of trucks to the port is regulated by certain hours of the day.

Proposal and Simulation of a Business Process Model of Strategic Management in E-commerce

Proposal and Simulation of a Business Process Model of Strategic Management in E-commerce

Improvement business process model and notation on the drink distribution industries using six core element

The development of distribution and market segmentation has become the company's background in improving business processes. The purpose of this research is to analyze the business processes of beverage companies using Business Process Management (BPM) modeling and improvised based on six core element management. In the analysis process, it is found that there is no stock forecasting system in forecasting sales stock that must be fulfilled. The results of the study show that the Business Process Management model is improved with the addition of a stock forecasting system, so that business processes become more controlled with the presence of a product stock inventory forecasting system in the company.

Improving the Incident Management Process Based on a Use Case Approach

The purpose of the study is to improve the incident management process. The article considers the process approach to incident management in case of technical failures and its main stages: detection, response, investigation, elimination, resolution. At the stages of response and investigation of the incident, as well as its elimination, there is an urgent problem, which is the violation of the deadlines adopted in the Service Level Agreement (SLA). A comparative analysis of the indicators before and after the application of the proposed use case approach is carried out. The proposed algorithm, applying the base of use cases, allows reducing the number of incidents that are returned for revision, as well as reduce the number of incidents, the resolution period of which exceeds the limits accepted according to the SLA. The scientific novelty lies in the use of the case analysis device for incident processing in the technical support service. Materials and methods. To solve the above problem related to the violation of the deadlines for processing incidents accepted in the SLA, the article considers an approach to improving the incident management process based on the use case analysis of incidents. The use of the case analysis device is a cycle of reasoning based on use cases. By the value of the degree of similarity to the incident, a specific use case and the associated decision-making scenario are selected. The method of plausible reasoning allows us to solve the problem of multiple escalations as an integrated automation tool and, as a result, reduce the number of violations of the deadlines for resolving incidents. This approach allows you to increase the efficiency of finding similar scenarios for responding to incidents. The nearest neighbor method is used to compare and extract use cases. This method does not require large computational costs and provides the required degree of reliability (error) of the decision. The application of the nearest neighbor method is based on calculating the degree of proximity of the current situation to the use cases stored in the base of use cases. Results. The proposed approach allowed us to develop a new algorithm for classifying incidents in the information system based on the use case and statistical analysis, which reduces the response time and eliminates incidents. The analysis of statistical data is carried out; the efficiency is estimated as a result of the application of the algorithm based on the use case analysis. The assessment showed a significant reduction in unnecessary escalations of incidents to the second support line, so the application of the base of use cases in resolving incidents allowed for improving the incident management process. Conclusion. In the course of the study, the main problem in the incident management process was identified - violation of the deadlines adopted in the SLA. The basic incident management algorithm is analyzed. The application of the method of plausible reasoning and the nearest neighbor method is justified. The cycle of updating the base of use cases and the conceptual model of the incident management process are considered. Within the framework of the developed conceptual model, the base of use cases includes decisions made by experts, which use the knowledge of previous experience to get out of a particular situation. An algorithm for finding a solution in the base of use cases is implemented. A distinctive feature of the developed algorithm is the application of a use case recognition algorithm and the search for similar images contained in the base of use cases using the nearest neighbor method.

Implementing Strategic Sustainable Supply Chain Management

Despite increasing business interest in sustainability in general and in sustainable supply chain management (SSCM), the ability to increase suppliers’ ecological and social performance is generally insufficient for many companies. In this study, we outline an implementation process model for sustainable supply chain management. We do so by synthesizing insights from a review of the sustainable supply chain management and organizational learning literature and a case study with a company aspiring to become a global leader in sustainable lighting. By combining these insights, we find that successful implementation of sustainable supply chain management requires sustainability to be anchored in a company’s vision and integrated into all functions. We also argue that organizational learning, especially learning with external stakeholders such as suppliers, an operational definition of socioecological sustainability among stakeholders, and procedural support for the cocreation of strategic plans for change are vital for achieving a truly sustainable supply chain. This definition and cocreation allow for attention to be directed toward strategic ecological and social practices, along with the joint handling of tradeoffs and economic considerations among stakeholders. As we build a foundation for an SSCM implementation process model, we use a science-based framework for strategic sustainable development. We call for more action-based research to uncover the complex nature of sustainable supply chain management, as there are unique challenges and dynamic relationships in every supply chain.

Improving the Level of Economic Security: a Model for Management and Risk Reduction in Tourism

The development of world tourism is associated with a multidimensional concept of security. Economic security in the region of arrival is ensured in conditions of a developed institutional environment, effective mechanisms for monitoring compliance with legislation and quality standards of services. The study aims to analyze scientific and theoretical approaches to the study of the substantive foundations of economic security and to develop a model for regulating the personal economic security of tourists. The main research methods are the analysis of statistics in the field of tourism, health tourism, modeling of management processes based on the hierarchy of management of sectoral enterprises.Results. The study presents an analysis of scientific concepts related to economic security in the field of tourism. The substantive elements of the term at various subjective levels of the tourism sector are determined. The study characterizes economic security for an individual, its relationship with sectoral and territorial parameters.Conclusion. Models of economic security management have been developed considering three basic elements: individual, type of activity, territory. The author’s hierarchical model of economic security management in the field of tourism is presented. The significance of the presented approach lies in the fact that the security elements described in the study are largely determined by the conditions of a particular territory, region, and ultimately affect the state of security at various levels of management.

Presenting a Model of Product Development Process Management in Gas Refining Company

Every company should think about producing new goods, the production of alternative goods is necessary in order to stabilize the level of sales or new sales; Customers also want new products, and if the company neglects to do so, competitors will certainly do so. Therefore, the present article seeks to provide a model appropriate to the conditions of gas refining companies for product In this study, the qualitative research method has been used as a grand theory; Using theoretical sampling and theoretical saturation, 20 experts of gas refining companies (Parsian, South Pars, Fajr Jam) were interviewed. Based on the basic theory, the data were analyzed in three stages of coding (open, axial and selective) using MAXQDA software. In the open coding phase, the data were labeled conceptually and then those that were common to each other were named into a category; the obtained categories were 43 categories. In the central coding stage, logical relationships were found between the categories and the obtained categories were included in the open coding under more general categories; finally, in the selective coding stage, all categories were summarized in one main category. The main category of the research was named Interfering factors in new product development. The final result of this research, according to the researcher's attention and reflection on the details of the process of each of the three refining companies, is to provide an existing common model for all three companies and also to provide a common desired model for all three companies.In the open coding phase, the data was labeled conceptually and then those that were common to each other were named into a category; The obtained categories were 43 categories. In the central coding stage, logical relationships were found between the categories and the obtained categories were included in the open coding under more general categories; Finally, in the selective coding stage, all categories were summarized in one main category. The main category of the research was named Interfering factors in new product development.The final result of this research, according to the researcher's attention and reflection on the details of the process of each of the three refining companies studied, providing a common model for all three companies and also providing a common model for all three companies.

Explaining the Theoretical Model of Knowledge Management Process in Building Automated Facade Design Intelligence

Explaining the Theoretical Model of Knowledge Management Process in Building Automated Facade Design Intelligence

Conceptual Model of Sustainable Development Management Process

The purpose of this paper is to develop a concept for managing the level of risk of disrupting the sustainable development of the enterprise. The research methodology is based on the system economic theory and the operational theory of risk management. A methodology is proposed for the study of the development and implementation of management decisions in the managerial subsystem, taking into account the identified risks of sustainable development of the enterprise at the intentional, expectational, cognitive and functional stages. Within the framework of these stages, the processes of goal setting, information collection, assessment of the existing environment and forecasting of changes in the enterprise, as well as the processes of implementing decisions are carried out. To shed light on the processes of identifying risk factors and developing appropriate anti-risk managerial impacts depend on the localization in the control object. When decomposing a control object, four types of localization are distinguished: an object subsystem, a process subsystem, a project subsystem, and an environmental subsystem. The implementation of managerial decisions, from the point of view of the object subsystem, can be limited by the high cost of the main production equipment and long life cycles of the finished product. When implementing the developed managerial solutions, there may be a redistribution of profit centers or a change in the way it is generated, which will lead to a change in the characteristics of the enterprise's process subsystem. In the project subsystem, an enterprise can achieve maximum effect by focusing its efforts on the introduction of innovative technologies. The speed of changes in the external environment of the enterprise becomes very high, so the role of forecasting the impact of these changes on the environmental subsystem of the enterprise increases, and applying this knowledge to develop managerial impact, on the one hand, and to adapt the enterprise to these changes, on the other. It is shown that by regulating and eliminating the imbalance in the preparation of managerial impacts, it is possible to reduce the level of risk in the implementation of such decisions.

Risk management in the healthcare safety management system

The paper discusses the main components of the modern system of risk management in medicine. Using the ISO 31000 standard of risk management and the ARIS integrated modeling environment, the authors have built a model of the risk management process in a medical organization, including the accounting subsystem, the risk analysis subsystem, and the risk processing subsystem. The concept of risk management proposed in the article is formulated on the basis of a system safety model, which assumes that adverse events related to the provision of medical care are based on systemic causes that under certain conditions turn into a hazard, and the latter is used to receive active threats and incidents. The risk management system is an executive block of the safety management system in a medical organization, which includes (in addition to risk management) an ideological block (a new safety culture) and an educational block (an organizational learning subsystem).

The influence of human resource management systems on employee job crafting: An integrated content and process approach

AbstractAlthough job crafting has many beneficial outcomes for organisations, research on the antecedents of this behaviour is lacking. Through a two‐wave study including 87 managers and 342 employees of nine Chinese firms, an integrated content and process model of human resource management (HRM) systems is developed and used to demonstrate that HRM systems have a crucial influence on employee job crafting. The results of multilevel structural equation models reveal that implemented HRM systems can increase employee task and relational crafting through the mediating effect of perceived HRM systems. Furthermore, the HRM system features of distinctiveness, consistency and consensus positively moderate the strength of the relationship between implemented and perceived HRM systems, as well as the indirect effect of implemented HRM systems on employee task and relational crafting.