Traffic congestion is a major problem in cities, especially on the main roads in the Central Business District (CBD) area, as occurred on Diponegoro Road in Banda Aceh, Indonesia. This problem has economic, social, and environmental impacts, such as fuel wastage, longer travel times, and air pollution from vehicle exhaust gases. Factors causing traffic congestion include side friction, such as road crossings (Pedestrian/PED), parking and stop vehicles (PSV), entry and exit vehicles (EEV), and slowmoving vehicles (SMV). Diponegoro Road is a three-lane one-way road (3/1 TT). However, only one lane is effective during peak hours, while the other is used for vehicle parking. Therefore, this study aims to analyze the service level of Dipenogoro Road under existing conditions and with the implementation of on-street parking restrictions. The road performance was calculated using the Indonesian Road Capacity Guidelines (PKJI) 2023 method. The data needed are traffic volume, road geometrics, side friction, and population. The study results show that the road's service level on weekdays (Monday and Thursday) is on level C, indicating that traffic conditions limit the speed and movement of vehicles, and the drivers are restricted in choosing the desired speed. On Sunday mornings, the road level of service is on level B, while in the afternoon, it becomes level D. This difference in service level occurs because there is no activity to access schools or workplaces on Sunday mornings. On Sunday afternoons, most citizens go shopping or sightseeing, causing volume and roadside friction to increase and road performance to drop. The level of road service with the implementation of on-street parking restrictions shows a good level (A and B), with an indication of stable traffic flow, and drivers are free to choose their driving speed. Thus, this research recommends maximizing off-street parking to limit on-street parking.
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