This study investigates the impact of technology on the performance appraisal process within the IT industry. Rapid advancements in technology have transformed traditional performance appraisal methods, and understanding the implications of these changes is crucial for organizations striving to optimize their performance management strategies. The use of technology for performance appraisals in the IT industry can introduce several problems that can negatively impact the evaluation process and employee morale. Automated systems may rely on irrelevant or incomplete metrics that do not capture important qualitative aspects of performance. These systems may be prone to errors, biases, and inaccuracies in data collection and interpretation. The findings of this study reveal the significant impact of technology on the performance appraisal process in the IT industry. There are potential solutions for mitigating performance appraisal problems in the IT industry. To ensure that performance appraisal systems are relevant and accurate, organizations can involve employees in the development of metrics and provide regular feedback. The integration of digital tools has enhanced the efficiency and accuracy of data collection, tracking, and analysis, leading to streamlined processes, reduced administrative burdens, and increased data reliability. Real-time communication channels have facilitated more frequent and timely feedback, fostering employee engagement and development.
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