This research investigated the role of a public interest group, Canada's Coalition for Public Information, in the federal information policy-making process for the information highway. The investigation followed the example of naturalistic methods described in grounded theory and extended case methodologies. Two public policy models that explore the policy-making process and policy community were used as the framework for building an understanding of events, context, stakeholders, strategies, and influence. The researcher concluded that CPI exercised little influence over policy outcomes. CPI remained outside the decision-making network of government officials and private sector representatives owing to its limited resources, limited political experience, and its late entry into the policy process. However, CPI did succeed in helping to bring a perspective other than the market agenda to the public and to the policy community.
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