Prioritization Of Key Performance Indicators Research Articles

Identification, ranking and prioritization of Key Performance Indicators for evaluating greenness of manufactured products

Sustainability has become a paramount concern in the manufacturing industry, with a growing emphasis on eco-friendly products to preserve our planet’s life-support systems. However, evaluating the ”greenness” of a manufactured product is a complex task due to data availability, varying definitions of ”green” products, and diverse environmental impacts. This research addresses this challenge by identifying, classifying, and prioritizing Key Performance Indicators (KPIs) to assess green manufactured products, specifically within the Indian manufacturing context. A systematic approach was employed, incorporating Pareto analysis and the Full Consistency Method (FUCOM) to identify the most significant KPIs and assign them priority. Industry, academia, and customer perspectives were considered, resulting in distinct priorities. Industry experts prioritize economic aspects, while academia emphasizes health and safety. Customers focus on air quality and greenhouse gas emissions. This diversity of perspectives underscores the need for businesses to tailor their sustainability strategies to meet evolving customer demands while considering economic implications. The study identifies 30 vital KPIs crucial for evaluating green product manufacturing, encompassing dimensions like waste management, energy efficiency, workplace safety, and societal compliance. By considering these KPIs, businesses can make informed decisions to improve sustainability, reduce their environmental footprint, and align with consumer expectations. The findings provide a roadmap for businesses and policymakers to develop more effective strategies, targeting diverse stakeholder groups and promoting the production and use of green products. This research contributes to the growing body of knowledge in sustainable manufacturing and serves as a valuable tool for manufacturers in India and beyond, aiding them in navigating the complexities of manufacturing green products and meeting the rising demand from environmentally conscious consumers.

Critical impacts of energy targeting on the sustainability of advanced biobutanol separation

Biobutanol stands out as an advanced renewable biofuel, yet its production through fermentation yields a low butanol concentration, necessitating expensive and energy-intensive separation methods, particularly by distillation. Alternative approaches, including adsorptive separation, have emerged, with the 2-column zeolite-based process showing promise. This study employed Aspen Plus for simulating adsorptive separation, utilized Pinch technology for heat integration, and analyzed various alternatives using the life cycle assessment (LCA) approach. Compared to the base case, which relied on our previously acquired experimental data and further purification through atmospheric distillation, the adoption of indirect heating/cooling adsorption reduced heating energy demand by 59.5%. Additionally, cooling energy usage was increased notably by 68.9%, and chilling prerequisites were eliminated. The implementation of Pinch technology further reduced heating and cooling energy requirements by approximately 36%. Multi-pressure distillation was also explored, revealing its potential to reduce heating energy consumption by 46.6%, accompanied by a modest 6.2% increase in cooling energy demand. A gate-to-gate LCA framework was used to evaluate the environmental impacts. The results showed that the combination of indirect heating/cooling adsorption, multi-pressure distillation, and energy-efficient practices resulted in over a 98% reduction in damages related to human health, ecosystem well-being, and resource depletion compared to the base case. Prioritization of key performance indicators revealed that human health had the most significant influence, with prominent midpoint effects attributed to human toxicity and global warming. This study underscores the pivotal role of energy targeting in curtailing energy consumption and enhancing the sustainability of adsorptive biobutanol separation.

Identification and Prioritization of Key Performance Indicators for the Construction Small and Medium Enterprises

The central purpose of this study is to propose a set of key performance indicators (KPIs) to measure the performance of construction small and medium enterprises (SMEs) that have been ignored in the performance management literature so far. Secondly, this study aims to determine the most crucial KPIs by using the fuzzy VIKOR method to improve cost-effectiveness in the performance measurement of construction SMEs. At the first stage of this study, KPIs proposed by the existing studies were identified via a literature survey. Then, the KPIs extracted from the literature survey were verified, and eight new KPIs were proposed as a result of focus group discussions with 12 participants who are owners/managers of construction SMEs. Additionally, the Balanced Scorecard (BSC) was modified in line with the needs of construction SMEs, and each KPI was grouped into a BSC perspective. A questionnaire survey followed this grouping to gather data associated with the KPIs. Based on these data, KPIs were prioritized by using the fuzzy VIKOR. It is found out that external indicators such as “effectiveness of monitoring market conditions” are determined as the most important KPIs, in contrast to the findings in the studies about large-scale companies. Furthermore, “Attracting new customers”; “Reliability of financial performance” and, “Competency of managers” are identified as important indicators. Four KPIs proposed by experts during the focus group discussion are placed among the most important KPIs, which highlights the need for a specific performance measurement system (PMS) for construction SMEs.

Stakeholders prioritization of key performance indicators on public and private tertiary educational projects in Osun State, Nigeria

PurposeThe study assessed the stakeholders prioritization of key performance indicators (KPIs) on public and private tertiary educational projects in Osun State, Nigeria intending to enhance their performance.Design/methodology/approachThe study used a total enumeration survey to purposively select built environment professionals working in the Physical Planning and Development Unit (PPDU) and procurement units of 17 tertiary educational institutions (7public and 10 private) in Osun State Nigeria for data collection. A quantitative research approach was adopted for the study using a questionnaire. A total of 102 questionnaires were retrieved from the respondents and used for analysis. Analysis of data was done using frequency, percentile, mean score (MS), Cronbach's Alpha coefficient, t-test, and Analysis of variance (ANOVA).FindingsThe study found that in the overall opinion of the respondents the most prioritized KPIs for tertiary educational projects are for the project to meet specifications (MS = 4.17), the project must be on time (MS = 4.01), and efficient use of resources (MS = 3.96). The important KPIs for the public tertiary educational projects is that the project should meet specifications (MS = 4.08), deliver the projects on time (MS = 3.96), and be under cost (MS = 3.84). While, the most prioritized KPIs for private tertiary educational projects are for the project to meet specifications (MS = 4.25), efficient use of resources (MS = 4.14), on time, and doing the right thing (effectiveness) (MS = 4.06) each. More findings indicated that there is no significant difference in the manner built environment professionals prioritized KPIs. However, there is only a 7% significant difference in the manner professionals working in the public and private tertiary educational institutions in Nigeria ranked KPIs.Practical implicationsThere is a significant difference in the ways and manner built environment professionals working with the public and private tertiary educational institutions in Nigeria view resource utilization on their projects. As such, working environment either as public or private has a significant impact on resource utilization for tertiary educational construction projects.Originality/valueThe study compared opinions of professionals working with public and private tertiary educational institutions on KPIs to enhance project performance.

Manufacturing performance system for SMEs: A prioritization of KPIs with fuzzy analytic hierarchy process

In today’s increasing competitive global market, large and successful manufacturing enterprises have implemented the system of key performance indicators (KPIs) which drives the performance toward the business objectives; however, this is not the case for small-medium sized enterprises (SMEs) which have been increasingly important for any national economy, especially in manufacturing sector. Although the KPIs can ideally be constructed in accordance with the concept of SMART (Specific, Measureable, Attainable, Realistic, Time-related) or balanced scorecard, but SMEs that are lack of limited resources and expertise could rarely afford to build such systems with the appropriate definition and measurement of KPIs. Therefore, the paper aimed to provide systematically the system of KPIs adaptable to SMEs, to prioritize the importance of each proposed KPI with the application of a fuzzy analytic hierarchy process (FAHP), and to instruct the comprehensive deployment of the SMEs’ manufacturing performance system.

Identification, Selection and Prioritization of Key Performance Indicators for the Improvement of Occupational Health (Case Study: An Automotive Company).

Regarding the important role of occupational health in the continuous improvement of organizations, the aim of this study was to identify, select and prioritize key indicators for improvement of occupational health in an automotive company. This cross-sectional descriptive study was carried out in three stages. First, a semi-structured interview as well as an inspection and a review of the company's documentation and studies were carried out, and a set of key indicators were identified and selected. Then, the validity of the indicators were determined by experts (N = 11). Following that, the indicators were prioritized based on SMART criteria. Following the study framework, we collected a set of indicators that included 45 health indicators and 17 educational ones. The results of examining their content validity showed that among the 45 primary health indicators and 17 educational ones, 12 and 9 indicators had acceptable validity, respectively, and a total of 21 indicators were suggested for the purpose of the study by the expert team. The results of prioritizing showed that the leading indicator such as the percentage of corrective and preventive health actions done with the weight of 0.146 was the first priority. A set of key indicators was proposed according to the results, based on the objective of the study, which can help managers and industrial hygiene experts to assess performance in the automotive industry.

An integrated AHP-based scheme for performance measurement in humanitarian supply chains

PurposeIn recent years, several performance indicators have been proposed in humanitarian supply chains (HSCs). Selecting the most relevant key performance indicators (KPIs) is challenging for some humanitarian organizations (HOs) because it involves a considerable amount of complexity and information overload which could lead to judgment biases in the decision-making process. Existing performance measurement studies lack critical analysis for prioritization of performance indicators. Since the process of KPIs selection and categorization is a complex, domain based and subjective process, a systematic guideline is needed. To address this gap, the purpose of this paper is to propose an integrated performance measurement scheme that can consolidate KPIs into an overall performance score based on the weighting of the performance indicators in HSCs.Design/methodology/approachData collection was based on questionnaire surveys and direct interviews with practitioners from international HOs.FindingsThis paper proposes an integrated scheme based on balanced scorecard and analytic hierarchy process for performance evaluation of HOs.Research limitations/implicationsThe respondents were limited to the humanitarian logistics experts from Malaysian-based international HOs.Practical implicationsThe scheme enables the benchmarking of HOs’ performance that could be useful for decision makers in HSCs.Originality/valueThis paper provides the ranking and prioritization of KPIs in HSCs. The approach presented in this paper enables an effective and integrated performance measurement in HSCs.

Key Performance Indicators Identification and Prioritization for Environmental Sustainability in the Cement Manufacturing Industry in Pakistan Using Analytical Hierarchy Process

This paper examines the role of Key performance Indicators (KPIs) that is believed to influence the environmental sustainability of cement production of Pakistan. Environmental sustainability decision requires a scientific approach of identifying and prioritization of KPIs. The cement industries are confronted with challenges to implement sustainable manufacturing processes. The data gathered through questionnaire distributed among 213 respondents representing 24 cement plants were analyzed using Analytical Hierarchy Process (AHP). The proposed KPIs are supposed to assist the decision makers in achieving environmental sustainability. Among the 11 KPIs identified, the KPI “Total amount of Emissions in Metric tons of CO2 equivalent per year” was identified as having the highest impact on environmental sustainability.

Management’s Perception of Key Performance Indicators for Vietnam Small and Medium Enterprises

Key Performance Indicators in performance management system was attracted by researchers and practitioners. In order to effective implemented KPIs in SMEs, managers must deeply understand about the KPIs, role of KPIs, implemented KPIs. Based on the quantitative method by doing survey with 162 SEMs, author indicated the current situation of the perception of SMEs manager about the fundamental of KPI, roles of KPIs and difficulty implemented KPIs in performance management system. Based on the consistent theory about KPIs , author proposed some solution for manager to enhance their knowledge of KPIs.
 Keywords
 SMEs, KPIs , Performance appraisal
 References
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Fuzzy AHP as a tool for prioritization of key performance indicators

Performance measurement, as a new procedure for monitoring enterprise life and actions, was introduced first in the manufacturing industries. Recently, due to the growing competition between companies, different frameworks, systems, and methods were proposed for small and medium enterprises. The key performance indicators (KPI) are known as a powerful tool, which would provide valuable information regarding bottlenecks and weak spots in companies.In the current study, the fuzzy analytical hierarchy process (AHP) based on SMARTER criteria and 13 KPIs, has been developed and weights for the SMARTER criteria were calculated. The priority ranks of KPIs were obtained.

A decision support model for identification and prioritization of key performance indicators in the logistics industry

Performance measurement of logistics companies is based upon various performance indicators. Yet, in the logistics industry, there are several vaguenesses, such as deciding on key indicators and determining interrelationships between performance indicators. In order to resolve these vaguenesses, this paper first presents the stakeholder-informed Balanced Scorecard (BSC) model, by incorporating financial (e.g. cost) and non-financial (e.g. social media) performance indicators, with a comprehensive approach as a response to the major shortcomings of the generic BSC regarding the negligence of different stakeholders. Subsequently, since the indicators are not independent of each other, a robust multi-criteria decision making technique, the Analytic Network Process (ANP) method is implemented to analyze the interrelationships. The integration of these two techniques provides a novel way to evaluate logistics performance indicators from logisticians' perspective. This is a matter that has not been addressed in the logistics industry to date, and as such remains a gap that needs to be investigated. Therefore, the proposed model identifies key performance indicators as well as various stakeholders in the logistics industry, and analyzes the interrelationships among the indicators by using the ANP. Consequently, the results show that educated employee (15.61%) is the most important indicator for the competitiveness of logistics companies.

Using life cycle approaches to enhance the value of corporate environmental disclosures

AbstractAs the focus of environmental policy and management shifts from cleaner production at the process level towards greener products as a whole, stakeholders ask for transparency throughout the entire value chain. This article assesses the comprehensiveness and the value of currently reported quantitative environmental disclosures of 97 listed companies from the automotive, banking, pharmaceutical and electronic hardware sectors. Findings indicate that quantitative environmental disclosures have many limitations, including incompleteness and inconsistency regarding corporate activities and sites, and limited internal data coherence. For many sectors, corporate disclosures only cover a very small share of the total environmental burden of products. A stepwise procedure is proposed to verify and improve the quality and completeness of reporting using life cycle approaches. We present simple data quality tests, and we introduce the concept of the environmental influence matrix, which provides a solid basis for the identification and prioritization of key performance indicators and areas of action. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment.

Prioritization of key performance indicators

PurposeThe purpose of this paper is to provide an integrated approach that prioritizes organizational key performance indicators (KPIs) in terms of the criteria of SMART (Specific, Measurable, Attainable, Realistic, Time‐sensitive) goal setting.Design/methodology/approachThe research was carried out using the analytical hierarchy process (AHP) technique as the basis for pairwise comparisons of SMART criteria, considering each KPI.FindingsA new approach is outlined, encompassing step‐by‐step guidelines for decision makers to conduct the prioritization process of SMART KPIs. The results of the case study highlight the applicability of the proposed approach and the calculation process for prioritizing KPIs.Research limitations/implicationsThe rating scales used in the AHP analysis are conceptual; although it identifies which dimensions require improvement, the proposed approach does not provide guidance on an appropriate action plan to address deficiencies; another limitation is that the framework adopted only the SERVQUAL service dimensions.Originality/valueThis paper gives a novel approach for prioritization of KPIs. The proposed approach has a holistic mechanism; it could empower decision‐making teams; it is capable of enhancing advanced quality engineering approaches; and provides great opportunities for future research.

Key performance indicators for infrastructure sustainability – a comparative study between Hong Kong and South Africa

This paper reports on research that investigated perceptions and prioritization of key performance indicators (KPI) for infrastructure sustainability, from a cross section of construction industry stakeholders in Hong Kong and Republic of South Africa. The results show that although there is general agreement on the indicators, there are noticeable differences in stakeholder ranking, which measures their prioritisation of the various indicators. These differences are closely linked to the level of development of the respective country and hence macro‐level priorities in formulating their sustainable development agenda. The most significant agreements are on indicators related to health and safety, while there are significant disagreements on some indicators related to environment, economy and project management and administration. The study provides empirical evidence of such underlying differences. The paper discusses the implications and challenges in addressing sustainability and sustainable development in developed and developing countries. The paper discusses the findings from the two‐country comparative studies and provides validated indicators for infrastructure sustainability. Recommendations are given on the application of these indicators for decision‐support and integrated sustainability appraisal in infrastructure project (SUSAIP).