Practice In Organizations Research Articles

Impact assessment of information technologies on the public administration efficiency

The article examines the assessment of the impact of information technology on the effectiveness of public administration. Recently, consideration of the issues of the impact of information technologies on the effectiveness of public administration in the Republic of Kazakhstan has become of particular importance in the context of the development of digitalization in today’s world, which is changing all the previously established mechanisms and principles of the functioning of public administration. At the same time, a number of problems have developed in the field of informatization of public administration in the Republic of Kazakhstan. In particular, “the low level of implementation of digital tools, non-systemic digitalization, the lack of information in indicators of the efficiency of goals and objectives. It is very often observed in the practice of subordinate organizations that are responsible for maintaining IT do not attach serious importance to budget expenditures and do not try to contribute to their reduction or optimize them. They also do not care about the standardization of the technologies they use, the flexibility of new products and the restructuring of infrastructure for digitalization. In this regard, the goal of the article is to identify the theoretical and applied foundations for assessing the impact of information technologies on the effectiveness of public administration in order to fill the existing gap in the science of public administration. Achieving this goal involved the use of general, general scientific and particular scientific methods of science, including methods of analysis and synthesis, generalization, abstraction, induction, analogy and comparison. The results of this article, obtained in the course of the study, can be used to further improve the system for assessing the impact of information technology on the effectiveness of public administration, as well as in scientific research in the field of public administration. The results of this study include the identification of theoretical and applied foundations in the system for assessing the impact of information technology on the effectiveness of public administration.

Mentorship as Educational Interaction

The key idea of the article is the actualization of the topic of mentoring as a pedagogical technology of professional development on the example of modern realities in the field of education. The purpose of the article is to identify the factors in the development of modern formats of mentoring as an educational interaction. The dynamics of the definitions of the concept of “mentoringˮ is revealed, the key principles of mentoring, the specifics of the young generation of teachers are noted. The unifying principle behind the implementation of mentoring technology is learning by doing. Mentoring as a technology of professional formation and development has an impact not only on the development of the mentee, but also on expanding the boundaries of the professional skills of the mentor himself. The specifics of the conditions that determine the reboot of mentoring in the new reality are characterized. From the practice of professional educational organizations, higher education organizations, examples of popular forms, levels and technologies of mentoring are given. Pedagogical conditions (organizational, psychological and pedagogical, didactic) are revealed, from the position of which it is possible to evaluate the effectiveness of mentoring. The conclusion is made about the factors of development of modern formats of mentoring as an educational interaction.

A mosaic of identities, opportunities, and challenges: How intersectionality shapes the experiences of female water, sanitation, and hygiene entrepreneurs in Indonesia

ABSTRACT Many intersecting factors influence the identity, motivations, and experiences of women entrepreneurs. This paper explores the experiences of female water, sanitation, and hygiene (WASH) entrepreneurs in the context of the region of Nusa Tenggara in Eastern Indonesia. We conducted in-depth interviews with a diverse set of female WASH entrepreneurs, and applied intersectionality concepts in combination with the Gender at Work analytical framework [Rao et al., 2016. Gender at work: Theory and practice for 21st century organizations. Routledge] to analyze and present qualitative data. This approach and combined framing helped to unpack the varied identities and characteristics such as occupation, educational background, disability, social position, religion, age, economic status, and ethnicity that shape their experiences within societal structures including ableism, patriarchy, and social class. The findings demonstrate how all these aspects influence individual consciousness and capabilities, help to navigate, and challenge structural social norms that transcend ethnicity and religion, and build social networks, to support entrepreneurial activity and facilitate access to resources. This study has implications for development practitioners who can strengthen consideration of these complexities while designing training programs for private and public sector workforces with responsibility for WASH service delivery.

Knowledge Management Strategies and Green Innovation Practices: Empirical Evidence from the Malaysian Public Sector

This research study aimed to investigate the impact of knowledge management strategies, specifically knowledge creation, knowledge acquisition, knowledge sharing, and knowledge application, on green innovation practices. Knowledge management strategies encompass processes within organizations that involve the development and dissemination of knowledge to enhance business performance. Harnessing knowledge is crucial not only for competitiveness but also for fostering innovation in support of sustainability. Green innovation practices have garnered attention from scholars and policymakers due to their ability to address environmental concerns. Furthermore, organizations increasingly recognize the importance of green practices, prompting globally competitive entities to continuously enhance their competencies to mitigate environmental degradation and improve overall organizational performance. Therefore, this study identified knowledge management strategies as variables that can support green innovation practices. To conduct the study, a quantitative research approach was adopted, and data collection utilized a closed-ended questionnaire adapted from a prior study. The questionnaire was distributed among employees in the public sector within the Klang Valley region of Malaysia. Purposive sampling was employed to select participants, resulting in the successful collection and analysis of 256 data sets. Descriptive and inferential statistics were performed using SPSS software. The findings indicate that knowledge management strategies, encompassing knowledge creation, knowledge acquisition, knowledge sharing, and knowledge application, positively and significantly influence green innovation practices. Among these factors, knowledge sharing was found to have the most substantial impact on green innovation practices. These results confirm the importance of knowledge management practices for organizations seeking success in green innovation practices. Therefore, it is recommended that organizations support knowledge management activities to enhance the adoption of green innovation practices.

Study of Scale Development of Discipline Management Practices in Organizations

The aim of this research is to develop a valid and reliable measurement tool to measure discipline management practices in organizations. As a result of the content analysis and literature review of the data obtained from semi-structured interviews conducted with senior managers of 22 enterprises operating in the Karaman Organized Industrial Zone, a 107-item proposal pool was created. Expert opinions were consulted for appearance validity and scope validity for the items and the last scale was applied to 500 employees in different sectors after the pilot study. As a result of the exploratory factor analysis, a model consisting of 33 items and 3 factors (preventive discipline practices, constructive discipline practices, corrective discipline practices), whose construct validity was ensured, emerged and the total variance explained was found to be 53.83%. Confirmatory factor analysis was performed for structure, and acceptable goodness of fit index values were found after the corrections. The cronbach's alpha coefficient values of the scale were found to be reliable. In the research, a reliable and valid scale that can be used to determine disciplinary management practices in organizations was obtained, and the English and Turkish versions of the obtained scale were presented.

GREEN HRM – A SUSTAINABLE TOOL FOR DEVELOPMENT OF BUSINESS

Green Human Resource Management (HRM) is an emerging area of research that focuses on how organizations can adopt environmentally sustainable practices in their HRM strategies. The purpose of this research project is to explore the concept of Green HRM, its implications for organizational sustainability, and its impact on employee behavior and attitudes. The primary data will be collected through questionnaire distributed in selected organizations in different sectors. The secondary data will be collected from published academic literature, reports, and other relevant sources. The study aims to identify the current state of Green HRM practices in organizations, the factors that influence the adoption of Green HRM practices, and the outcomes of Green HRM practices on organizational sustainability and employee attitudes and behavior. The study also seeks to provide recommendations for organizations on how to integrate Green HRM practices into their existing HRM strategies. The findings of this research project are expected to contribute to the growing body of literature on Green HRM and provide insights into how organizations can adopt environmentally sustainable practices in their HRM strategies. This study is particularly relevant in the context of the increasing global concerns about climate change and the need for organizations to contribute to sustainable development.

Analytical aspects of application of intelligent methods of management of computer systems in transport infrastructure projects

The object of research is the processes of monitoring and intelligent control of computer systems in transport infrastructure projects. In the design and operation of computer networks, an urgent task is to solve the problem of providing quality services with distributed information processing, which is largely determined by the development of the network management mechanism of the transport system. The increase in the amount of digital data creates security and protection of information solely at the expense of the aspects of their design and operation. The paper considers the methods of intelligent network management of computer systems in transport infrastructure projects, analyzes their principles of operation and functions in relation to the network infrastructure. Methods using intelligent agents are analyzed and the results of their application to computer network management are presented. The use of intelligent agents in computer networks and systems allows automating complex tasks, optimizing resources and increasing the efficiency of the network of the transport economy system. They can contribute to increased productivity, safety, and user satisfaction. The considered algorithms for processing the results of the examination of the load of the transport network infrastructure are used to ensure effective management of the transport system. Processing algorithms allow analyzing the current state of traffic in different sections of the transport network. These algorithms can be used to develop optimal traffic distribution strategies. A case of their application is presented. One of the main tasks of the transport sector is to ensure traffic safety, which can be achieved by quickly processing information and receiving it distributed to all levels of the management system for quick analysis, processing, and (if necessary) response. The paper proposes to use methods of monitoring, expert evaluation of the general state of the computer network and the development of management decisions that take into account the peculiarities of the structure and functioning of computer systems in transport infrastructure projects. This ensures the ability to transmit information with specified service quality parameters with minimal network resource consumption. The research presented in this paper can be used in practice in organizations and enterprises of the transport sector during the reorganization, improvement, or integration of individual components of the information system.

Digital Ethics: Dilemma or Opportunityin Intelligent Higher Education Organizations

The purpose of this essay is to generate thinking on digital ethics as an essential agent to promote values, principles, and practices in higher education organizations and to stimulate healthy and safe digital behaviors in the people involved in the educational act, for an appropriate use of Information and Communication Technologies (ICT). For this purpose, an analysis of the relationship between ICT and ethics is presented, which will constitute an opportunity to establish human relations in universities based on respect, justice, inclusion, transparency, and responsibility, for the benefit of a complex, technologically active, and impacted society by the COVID-19 coronavirus disease pandemic. It begins with a technological description of the global and local reality, then some theoretical and practical elements related to intelligent organizations, Information and Communication Technologies (ICT), are explained. In addition, digital ethics is approached from a theoretical approach, considering whether this is a dilemma or an opportunity to generate change from the perspective of intelligent organizations. Finally, a proposal is provided with guidelines to promote digital ethics in universities that contribute to a healthy coexistence focused on the common good, with the use of digital technologies.

Creating points of opportunity in sustainability transitions: Reflective interventions in inter-organizational collaboration

This paper addresses the lack of attention for the behaviours and agency of actors in organizations in the sustainability transitions literature by focussing on practices of inter-organizational collaboration in the transition to circular construction. Practices of inter-organizational collaboration can slow down this transition and are deeply embedded in the construction regime, creating critical points of intersection. This research therefore investigated how reflective interventions can enable project actors to change their practices and support the transformation of critical points of intersection into points of opportunity in circular construction. To answer this question, we adopted a case study approach with action research elements. The results of this study contribute to the sustainability transitions literature by showing how reflective interventions can assist in the transformation of critical points of intersection through five processes, including prioritising reflection on practices, critically evaluating practices, creating a breeding ground for new practices, implementing new practices and embedding new practices in partner organizations. Furthermore, we move away from the focus on policy interventions and offer more room for the agency of actors in projects, by showing how reflective interventions can create experimental environments close to the day-to-day activities of project actors enabling them to simultaneously unlearn obsolete practices and learn new practices.

Virtue Ethics and Ubuntu in Leadership towards the Promotion of Ethical Organisational Operations

The objective of the conceptual literature study is to assess virtue ethics as a viable ethical leadership theory in African countries, more explicitly South Africa. We pinpoint some deficits in ethical leadership, which could be addressed through adopting a virtue ethics driven ethical organisational climate in order to positively enhance business practices and service to the community and society in general. This paper supports the notion of virtue ethics as being the suitable one for the purpose of motivating an ethical climate which leads to sustainable business. Leaders need to assume core responsibility for promoting ethics and should reinforce the notion of morally correct behaviour at all times through their demonstrable ethical conduct. This necessitates that leaders’ must exhibit virtue and possess particular qualities and know how to apply these to workplace situations. Virtue ethics as one of numerous ethical theories, certainly has a role to play in the contemporary discourse in which corruption is rife. In addition, it aligns in many ways with the notion of Ubuntu. We argue that ethical leadership behaviour based on virtue and an Ubuntu spirit, is critical in supporting an ethical climate in any organisation and it promotes sustainability. The study employed an interpretivistic expository methodology of textual analysis based on extant literature. Thus, it is to an extent hermeneutic in nature and leads to insights supporting the notion of using Virtue ethics and Ubuntu to inform practice in African organisations and society. Keywords: virtue ethics, Africa, organisations, Ubuntu, sustainability

Innovative activity in the field of education: content and regulation

The article deals with issues related to innovative activities in the field of education. In this regard, the publication presents the results of the author’s research on issues related to the formation and functioning of innovative infrastructure in the education system as a set of educational and other organizations with the status of innovation platforms, as well as on issues related to the system of legal regulation of innovation in the field of education and the financing of educational organizations with the status of innovative platforms. Within the framework of the study, the author pressents the definition of innovative activity in the field of education. The author also examines the content and specifics of the functioning of educational organizations with the status of innovation platforms, the status of innovative projects implemented in educational organizations, the possibility of differentiation of areas of innovation in the field of education, presents a critical look at some organizational decisions in the field of innovation management of educational organizations. As one of the results of the study, the author offers his own approaches to determining the criteria for the effectiveness of innovative activities in the field of education related to improving the quality of education and ensuring the possibility of further replication of the results of innovative activities in the practice of other educational organizations. At the same time, the article notes that the quality of education is a rather multifaceted concept, including many different factor

Leadership Competencies for Effective Quality Improvement: A Qualitative Study of Best Practices and Success Factors in High-Performing Organizations

Leadership Competencies for Effective Quality Improvement: A Qualitative Study of Best Practices and Success Factors in High-Performing Organizations

Policy Practice in Non-profit Ethnic Minority Organisations: Tension Axes and Supportive Intra-Organisational Conditions

Abstract Despite growing interest in the involvement of social workers in policy design processes, this concept has been narrowly examined from the perspective of social workers who belong to ethnic minority groups and who are employed in non-profit ethnic minority organisations (NPEMOs) in multicultural societies. The present research sought to understand how the ethnic identity of minority social workers affects their perception to act in policy arenas within their employment in NPEMOs, and to identify the intra-organisational conditions that prompt and support this involvement. Relying on in-depth interviews conducted with social workers from the Arab minority group in Israel who operate in policy arenas, we demonstrate that this involvement is characterised by dealing with axes of tension and is supported by intra-organisational conditions, which include organisational procedures, organisational cohesion and participation in collective action. The research contributes to expanding the understanding of policy practice in social work in multicultural societies, in the organisational contexts of race, equality and social justice.

Diversity, equity, and inclusion practices: a Delphi study to build a consensus in hospitality and tourism organizations

PurposeThe purpose of this study is to explore the development and implementation of diversity, equity and inclusion (DEI) practices in hospitality and tourism organizations through the lens of structuration theory.Design/methodology/approachThis study deployed a three-stage Delphi technique involving DEI experts in hospitality and tourism organizations to build a consensus. Specifically, individual agency, development and implementation of DEI practices and best DEI practices were explored through the Delphi technique.FindingsThe findings of this study feature a framework for DEI practices and the intersection between individual agency and organizational structure. The results of this study further showcase the theoretical importance of structuration theory in understanding how organizations develop and implement DEI practices.Originality/valueThis study reveals unique perspectives on DEI within hospitality and tourism organizations, pointing to the imperative need for leadership in initiating, developing and implementing change. This study also extends previous research by highlighting how DEI practices are initiated, developed and implemented through individual agency and organizational structure.

Knowledge Management Framework Implementation In Government To Increase Organization Performance

The Jak preneur Program is one of Dinas PPUMKM's most successful MSME empowerment and development initiatives in Jakarta. MSMEs are critical to the global economy, contributing to job creation, innovation, and economic growth. However, they frequently face challenges in effectively harnessing and utilizing their knowledge assets to drive competitiveness, particularly for the DKI Jakarta Provincial Government (Pemprov DKI Jakarta). This study investigates the implications of knowledge management in a government organization's Jak preneur program under the supervision of Dinas PPUKM (Provincial Government Department of Industry, Trade, Small and Medium-sized Enterprises). Furthermore, the study's findings will help MSMEs overcome the lack of knowledge-based growth barriers. This thesis investigates the concept of knowledge management (KM) in the context of public government organizations. The goal of this study is to provide a comprehensive analysis of Knowledge Management practices in government organizations, examining current approaches, challenges, and potential strategies and frameworks for improvement. The study employs a qualitative approach that includes in-depth interviews and focuses on group discussions (FGD) with multiple perspectives from MSME owners, managers, mentors, and facilitators in order to identify knowledge gaps, which will be classified into four categories: people, processes, technology, and governance. Each stakeholder is expected to participate in the knowledge management process, accelerating the organization's goal of raising the standard of its MSMEs. The study's findings can help policymakers, MSME practitioners, and researchers design and implement effective knowledge management initiatives. The proposed system is intended to be used to clarify the management of Dinas PPUMKM (Provincial Government Department of Industry, Trade, Small and Medium-sized Enterprises), including not only roles and responsibilities but also how the knowledge management system can improve the company's day-to-day performance.

Gender equality and comparative HRM: A 40-year review

Guided by comparative human resource management (HRM) research, we review and critically assess the literature on gender equality in work settings. To this end, we consider quantitative articles published between 1980 and 2021. We apply a multi-level and multi-dimensional framework focused on three gender equality perspectives (i.e., Hofstede, GLOBE, and socioeconomic) and the HRM chain (e.g., policies and practices) as well as individual and organizational outcomes. Consistent with previous literature in the field of comparative HRM, we find that the three gender equality perspectives explain significant differences in the HRM chain as well as in both individual-level and organizational-level outcomes. Extending comparative HRM literature, we find that the three gender equality perspectives influence our research community differently, show similarities and differences in outcomes, associate with different effects (i.e., enabling and enhancing), and differ in the direction of such effects. Our study contributes to evidence-based policy and practice in organizations that align their HR strategies to the United Nations Sustainable Development Goal 5 (Gender Equality).

Legal Amazon Biome and Amazon Fund: Economic-Financial Sustainability and Socio-Environmental Responsibility of Civil Society Organizations

This research evaluates the economic-financial sustainability and adherence to compliance and accountability practices in civil society organizations (CSOs) with projects in the “Legal Amazon Biome”, supported with resources from the Amazon Fund, in the protection of environmental thematic areas. The object of each project is social and environmental responsibility and the primary data submitted for evaluation are recovered from the financial statements of the CSOs in the time horizon from 2015 to 2017. The Fund manager is the National Bank for Economic and Social Development (NBESD) and the governance , until then exercised by the Guiding Committee of the Amazon Fund (CAF) and Technical Committee of the Amazon Fund (TCAF), was discontinued in 2019, unilaterally by the Government of Brazil, resulting in an increase in the environmental degradation of the Biome by around 30% in 2019, compared to the previous year, in addition to the interruption of contributions from donors and support for projects. The research results, using positivist methodology, provide evidence that adherence to compliance and accountability practices is partial, contributing to fund management and to the literature in subsequent investigations, but CSOs are not self-sustainable and the available information does not allow evaluate the fulfillment of the object and of the UN's ESG agenda.

Epistemic citizenship under structural siege: a meta-analysis drawing on 544 voices of service user experiences in Nordic mental health services.

This paper presents a meta-analysis, drawing exclusively on qualitative research (n = 38), which contributes to findings on mental health service user experiences of received provisions and/or encounters in contemporary social and mental health services in the Nordic countries. The main objective is to identify facilitators of, and barriers to, various notions of service user involvement. Our findings provide empirical evidence regarding service users' experiences of participation in their encounters with mental health services. We identified two overarching themes, professional relations and the regulative framework and current rule and norm system, in the reviewed literature concerning facilitators and hindrances of user involvement in mental health services. By including the interrelated policy concept of 'active citizenship' and theoretical concept of 'epistemic (in)justice' in the analyses, the results provide foundations for broader exploration and problematization of the policy ideals of what we call 'epistemic citizenship' and contemporary practices in Nordic mental health organizations. Our conclusions include suggestions that linking micro-level experiences to organizational macro-level circumstances opens up avenues for further research on service user involvement.

The Correlation of Financial Management Practices and Controlling Mechanisms for Financial Management Challenges and Issues The Case of Franciscan Missionaries of Mary Congregation

The study analyzed financial management practices and controlling mechanisms for financial management challenges and issues in religious congregations, specifically the Franciscan Missionaries of Mary Congregation. The study was based on a questionnaire survey sent to 305 respondents among the religious sisters. Weighted mean and the Spearman rho coefficient values were applied in the statistical processing of the data. The results showed a significant positive relationship between financial management practices and the controlling mechanisms for financial management challenges and issues, suggesting that a lack of control mechanisms could lead to the possibility of fraud. The study suggests that good financial management practices impact management resources and decision-making. The study highlights the importance of financial management practices for non-profit organizations, as they can be prone to financial challenges and issues due to lack of resources or mismanagement and its effectiveness is crucial for the sustainability, growth, and impact of the organization.

Managing interorganizational renqing practices in high-performance organizations in Taiwan: the when, where and how of renqing giving

PurposeRelationships are a critical success factor for business operations across markets with dominant Chinese culture, like Taiwan. The intersection of a high-quality institutional environment and a traditional Chinese cultural background in Taiwan provides a unique setting for exploring different types of relational mechanisms and ensuing renqing practices (i.e. reciprocal exchange of favors with empathy). The purpose of this paper is to examine when, where and how Taiwanese high-performance organizations manage and deploy interorganizational renqing across their business relationship portfolios. Answering these questions can help build a theory of interorganizational renqing and advance interorganizational reciprocity theorization more generally.Design/methodology/approachThis research is motivated by two key research questions. First is related to how renqing givers understand renqing in the context of their organizations and their interorganizational business relationship portfolios. Second, whether organizations prefer a neutral renqing balance, a renqing debt or a renqing surplus is another point of interest. The study is based on interviews with upper echelon elite informants at six high-performing Taiwanese organizations with business relationship portfolios worldwide.FindingsIt is found that interorganizational renqing is deployed as a hybrid resource, taking on the functions of both an investment and a type of insurance against risk. Two notable differences between interorganizational and interpersonal renqing are also noted. First, the social exchange norm aspect of renqing points to salient social exchange norms also in interorganizational exchanges. This confirms the importance of understanding not only the regulative and normative dimensions of business relationships, as a type of institution, but also the cognitive dimensions and underlying institutional logics. Second, this study shows that unlike at the interpersonal level, the notion of renqing debt is not common at the interorganizational level – at least not within high-performance organizations with market leader positions.Originality/valueThis study explores interorganizational renqing practices and their strategic deployment through the use of “accessing” and “embedding” relational mechanisms. The study also adds to the poorly understood nature of interorganizational reciprocity and provides support for developing a theory of interorganizational renqing, as a form of interorganizational reciprocity within a Chinese cultural context.