Knowledge Management Practices Research Articles

Evaluating the relationship between knowledge management and green innovation: a systematic literature review

Purpose Managing knowledge is relevant for the innovativeness of an organization. The innovation of the organization currently aligns with the environment and applies green innovation concepts. Knowledge management (KM) is a key to fostering green innovation and to saving the environment from unnecessary pollution. In line with this, this study aims to evaluate the relationship between KM and green innovation in the literature from 2000 to 2023 synthesize and suggest future directions. Design/methodology/approach This study used the preferred reporting items for systematic review and meta-analysis technique to identify eligible articles. The papers were identified from the Web of Science core collection and ScienceDirect databases. The results were presented using tables, graphs and the co-occurrence of citations was analyzed using VOSviewer software. Findings From the review, the authors were assured that there is a strong relationship between KM practices and green innovation in different organizations. Some papers were supported by different theories. From the total of 48 papers, 16 have not mentioned the theories applied in their studies. The geographical distribution of the papers is asymmetrical. Asian and European scholars published more papers. The papers distribution across publishers also varies. For instance, Elsevier and Emerald Group Publishing Ltd. published 29 papers and the remaining papers were published in BMC, Springer, Frontiers Media Sa, IEEE-Inst Electrical Electronics Engineers Inc., MDPI, Routledge Journals and Taylor & Francis Ltd. Major themes were identified and future research directions were forwarded. Research limitations/implications The limitation of this review is the authors generated the papers from two databases (WoS and ScienceDirect). This paper does not consider other databases (Scopus, dimensions, etc.) papers. This can be considered as a limitation of this review. Originality/value The review is original by integrating PARISMA and bibliometric analysis method (VOS Viewer). The paper tried to explore the role of KM on green innovation.

Knowledge management practices, competitive strategies, and the balanced scorecard: Basis for an organizational performance improvement framework

Knowledge management practices, competitive strategies, and the balanced scorecard: Basis for an organizational performance improvement framework

RETRACTED ARTICLE: Financing Support Strategy of Green Manufacturer for Financially Constrained Retailer

Retraction statement We, the Editors and Publisher of the journal Knowledge Management Research & Practice (the “Journal”), have retracted the following articles that were published in the Special Issue titled “ The Impact of Artificial Intelligence on Knowledge Management and Business Strategic Planning ” guest-edited by Gunasekaran Manogaran: Fu, C., Jiang, H., & Chen, X. (2022). Modeling of an Enterprise Knowledge Management System Based on Artificial Intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1854632 Wu, H., Gu, X., Zhao, Y., & Liu, W. (2020). Research on the Relationship between Structural Hole Location, Knowledge Management and Cooperative Innovation Performance in Artificial Intelligence. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1813642 Wang, M. (2020). Financing support strategy of green manufacturer for financially constrained retailer. Knowledge Management Research & Practice, 1–15. https://doi.org/10.1080/14778238.2020.1771224 Elashkar, E., Aldeek, F., & Shoukry, A. (2020). Business predictive analysis from business insurance data using business strategic planning techniques. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1776172 Huang, Z., He, J., & Ren, X. (2021). Application of artificial intelligence in enterprise knowledge management performance evaluation. Knowledge Management Research & Practice, 1–9. https://doi.org/10.1080/14778238.2020.1850187 Lei, Z., & Wang, L. (2020). Construction of organisational system of enterprise knowledge management networking module based on artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1831892 Li, Z., & Mo, T. (2020). Early warning of engineering project knowledge management risk based on artificial intelligence. Knowledge Management Research & Practice, 1–11. https://doi.org/10.1080/14778238.2020.1834885 Yang, J., Wen, C., & Gan, L. (2021). Model of an Enterprise Knowledge Chain Management System Based on Multiagent Technology in Distributed Artificial Intelligence. Knowledge Management Research & Practice, 1–12. https://doi.org/10.1080/14778238.2020.1850188 Bai, X., & Li, J. (2020). The best configuration of collaborative knowledge innovation management from the perspective of artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1834886 Following publication, the Publisher identified concerns regarding the editorial handling of the Special Issue and the peer review process. An investigation by the Taylor & Francis Publishing Ethics & Integrity team in full cooperation with the Editors-in-Chief concluded that the articles included in this Special Issue were not peer-reviewed appropriately, in line with the Journal’s peer review standards and policy. As the stringency of the peer review process is core to the integrity of the publication process, the Editors-in-Chief and Publisher have decided to retract all of the articles within the above-named Special Issue. The Editors-in-Chief and the Publisher have not confirmed if the authors were aware of this compromised peer review process. The Journal is committed to correcting the scientific record and will fully cooperate with any institutional investigations into this matter. The authors have been informed of this decision. We have been informed in our decision-making by our editorial policies and the COPE guidelines. The retracted articles will remain online to maintain the scholarly record, but they will be digitally watermarked on each page as ‘Retracted’. © 2019 Informa UK Limited, trading as Taylor & Francis Group/Journal owner

RETRACTED ARTICLE: Research on the Relationship between Structural Hole Location, Knowledge Management and Cooperative Innovation Performance in Artificial Intelligence

Retraction statement We, the Editors and Publisher of the journal Knowledge Management Research & Practice (the “Journal”), have retracted the following articles that were published in the Special Issue titled “ The Impact of Artificial Intelligence on Knowledge Management and Business Strategic Planning ” guest-edited by Gunasekaran Manogaran: Fu, C., Jiang, H., & Chen, X. (2022). Modeling of an Enterprise Knowledge Management System Based on Artificial Intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1854632 Wu, H., Gu, X., Zhao, Y., & Liu, W. (2020). Research on the Relationship between Structural Hole Location, Knowledge Management and Cooperative Innovation Performance in Artificial Intelligence. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1813642 Wang, M. (2020). Financing support strategy of green manufacturer for financially constrained retailer. Knowledge Management Research & Practice, 1–15. https://doi.org/10.1080/14778238.2020.1771224 Elashkar, E., Aldeek, F., & Shoukry, A. (2020). Business predictive analysis from business insurance data using business strategic planning techniques. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1776172 Huang, Z., He, J., & Ren, X. (2021). Application of artificial intelligence in enterprise knowledge management performance evaluation. Knowledge Management Research & Practice, 1–9. https://doi.org/10.1080/14778238.2020.1850187 Lei, Z., & Wang, L. (2020). Construction of organisational system of enterprise knowledge management networking module based on artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1831892 Li, Z., & Mo, T. (2020). Early warning of engineering project knowledge management risk based on artificial intelligence. Knowledge Management Research & Practice, 1–11. https://doi.org/10.1080/14778238.2020.1834885 Yang, J., Wen, C., & Gan, L. (2021). Model of an Enterprise Knowledge Chain Management System Based on Multiagent Technology in Distributed Artificial Intelligence. Knowledge Management Research & Practice, 1–12. https://doi.org/10.1080/14778238.2020.1850188 Bai, X., & Li, J. (2020). The best configuration of collaborative knowledge innovation management from the perspective of artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1834886 Following publication, the Publisher identified concerns regarding the editorial handling of the Special Issue and the peer review process. An investigation by the Taylor & Francis Publishing Ethics & Integrity team in full cooperation with the Editors-in-Chief concluded that the articles included in this Special Issue were not peer-reviewed appropriately, in line with the Journal’s peer review standards and policy. As the stringency of the peer review process is core to the integrity of the publication process, the Editors-in-Chief and Publisher have decided to retract all of the articles within the above-named Special Issue. The Editors-in-Chief and the Publisher have not confirmed if the authors were aware of this compromised peer review process. The Journal is committed to correcting the scientific record and will fully cooperate with any institutional investigations into this matter. The authors have been informed of this decision. We have been informed in our decision-making by our editorial policies and the COPE guidelines. The retracted articles will remain online to maintain the scholarly record, but they will be digitally watermarked on each page as ‘Retracted’. © 2019 Informa UK Limited, trading as Taylor & Francis Group/Journal owner

RETRACTED ARTICLE: The best configuration of collaborative knowledge innovation management from the perspective of artificial intelligence

Retraction statement We, the Editors and Publisher of the journal Knowledge Management Research & Practice (the “Journal”), have retracted the following articles that were published in the Special Issue titled “ The Impact of Artificial Intelligence on Knowledge Management and Business Strategic Planning ” guest-edited by Gunasekaran Manogaran: Fu, C., Jiang, H., & Chen, X. (2022). Modeling of an Enterprise Knowledge Management System Based on Artificial Intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1854632 Wu, H., Gu, X., Zhao, Y., & Liu, W. (2020). Research on the Relationship between Structural Hole Location, Knowledge Management and Cooperative Innovation Performance in Artificial Intelligence. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1813642 Wang, M. (2020). Financing support strategy of green manufacturer for financially constrained retailer. Knowledge Management Research & Practice, 1–15. https://doi.org/10.1080/14778238.2020.1771224 Elashkar, E., Aldeek, F., & Shoukry, A. (2020). Business predictive analysis from business insurance data using business strategic planning techniques. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1776172 Huang, Z., He, J., & Ren, X. (2021). Application of artificial intelligence in enterprise knowledge management performance evaluation. Knowledge Management Research & Practice, 1–9. https://doi.org/10.1080/14778238.2020.1850187 Lei, Z., & Wang, L. (2020). Construction of organisational system of enterprise knowledge management networking module based on artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1831892 Li, Z., & Mo, T. (2020). Early warning of engineering project knowledge management risk based on artificial intelligence. Knowledge Management Research & Practice, 1–11. https://doi.org/10.1080/14778238.2020.1834885 Yang, J., Wen, C., & Gan, L. (2021). Model of an Enterprise Knowledge Chain Management System Based on Multiagent Technology in Distributed Artificial Intelligence. Knowledge Management Research & Practice, 1–12. https://doi.org/10.1080/14778238.2020.1850188 Bai, X., & Li, J. (2020). The best configuration of collaborative knowledge innovation management from the perspective of artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1834886 Following publication, the Publisher identified concerns regarding the editorial handling of the Special Issue and the peer review process. An investigation by the Taylor & Francis Publishing Ethics & Integrity team in full cooperation with the Editors-in-Chief concluded that the articles included in this Special Issue were not peer-reviewed appropriately, in line with the Journal’s peer review standards and policy. As the stringency of the peer review process is core to the integrity of the publication process, the Editors-in-Chief and Publisher have decided to retract all of the articles within the above-named Special Issue. The Editors-in-Chief and the Publisher have not confirmed if the authors were aware of this compromised peer review process. The Journal is committed to correcting the scientific record and will fully cooperate with any institutional investigations into this matter. The authors have been informed of this decision. We have been informed in our decision-making by our editorial policies and the COPE guidelines. The retracted articles will remain online to maintain the scholarly record, but they will be digitally watermarked on each page as ‘Retracted’. © 2019 Informa UK Limited, trading as Taylor & Francis Group/Journal owner

RETRACTED ARTICLE: Construction of Organisational System of Enterprise Knowledge Management Networking Module Based on Artificial Intelligence

Retraction statement We, the Editors and Publisher of the journal Knowledge Management Research & Practice (the “Journal”), have retracted the following articles that were published in the Special Issue titled “ The Impact of Artificial Intelligence on Knowledge Management and Business Strategic Planning ” guest-edited by Gunasekaran Manogaran: Fu, C., Jiang, H., & Chen, X. (2022). Modeling of an Enterprise Knowledge Management System Based on Artificial Intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1854632 Wu, H., Gu, X., Zhao, Y., & Liu, W. (2020). Research on the Relationship between Structural Hole Location, Knowledge Management and Cooperative Innovation Performance in Artificial Intelligence. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1813642 Wang, M. (2020). Financing support strategy of green manufacturer for financially constrained retailer. Knowledge Management Research & Practice, 1–15. https://doi.org/10.1080/14778238.2020.1771224 Elashkar, E., Aldeek, F., & Shoukry, A. (2020). Business predictive analysis from business insurance data using business strategic planning techniques. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1776172 Huang, Z., He, J., & Ren, X. (2021). Application of artificial intelligence in enterprise knowledge management performance evaluation. Knowledge Management Research & Practice, 1–9. https://doi.org/10.1080/14778238.2020.1850187 Lei, Z., & Wang, L. (2020). Construction of organisational system of enterprise knowledge management networking module based on artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1831892 Li, Z., & Mo, T. (2020). Early warning of engineering project knowledge management risk based on artificial intelligence. Knowledge Management Research & Practice, 1–11. https://doi.org/10.1080/14778238.2020.1834885 Yang, J., Wen, C., & Gan, L. (2021). Model of an Enterprise Knowledge Chain Management System Based on Multiagent Technology in Distributed Artificial Intelligence. Knowledge Management Research & Practice, 1–12. https://doi.org/10.1080/14778238.2020.1850188 Bai, X., & Li, J. (2020). The best configuration of collaborative knowledge innovation management from the perspective of artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1834886 Following publication, the Publisher identified concerns regarding the editorial handling of the Special Issue and the peer review process. An investigation by the Taylor & Francis Publishing Ethics & Integrity team in full cooperation with the Editors-in-Chief concluded that the articles included in this Special Issue were not peer-reviewed appropriately, in line with the Journal’s peer review standards and policy. As the stringency of the peer review process is core to the integrity of the publication process, the Editors-in-Chief and Publisher have decided to retract all of the articles within the above-named Special Issue. The Editors-in-Chief and the Publisher have not confirmed if the authors were aware of this compromised peer review process. The Journal is committed to correcting the scientific record and will fully cooperate with any institutional investigations into this matter. The authors have been informed of this decision. We have been informed in our decision-making by our editorial policies and the COPE guidelines. The retracted articles will remain online to maintain the scholarly record, but they will be digitally watermarked on each page as ‘Retracted’. © 2019 Informa UK Limited, trading as Taylor & Francis Group/Journal owner

RETRACTED ARTICLE: Early warning of engineering project knowledge management risk based on artificial intelligence

Retraction statement We, the Editors and Publisher of the journal Knowledge Management Research & Practice (the “Journal”), have retracted the following articles that were published in the Special Issue titled “ The Impact of Artificial Intelligence on Knowledge Management and Business Strategic Planning ” guest-edited by Gunasekaran Manogaran: Fu, C., Jiang, H., & Chen, X. (2022). Modeling of an Enterprise Knowledge Management System Based on Artificial Intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1854632 Wu, H., Gu, X., Zhao, Y., & Liu, W. (2020). Research on the Relationship between Structural Hole Location, Knowledge Management and Cooperative Innovation Performance in Artificial Intelligence. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1813642 Wang, M. (2020). Financing support strategy of green manufacturer for financially constrained retailer. Knowledge Management Research & Practice, 1–15. https://doi.org/10.1080/14778238.2020.1771224 Elashkar, E., Aldeek, F., & Shoukry, A. (2020). Business predictive analysis from business insurance data using business strategic planning techniques. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1776172 Huang, Z., He, J., & Ren, X. (2021). Application of artificial intelligence in enterprise knowledge management performance evaluation. Knowledge Management Research & Practice, 1–9. https://doi.org/10.1080/14778238.2020.1850187 Lei, Z., & Wang, L. (2020). Construction of organisational system of enterprise knowledge management networking module based on artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1831892 Li, Z., & Mo, T. (2020). Early warning of engineering project knowledge management risk based on artificial intelligence. Knowledge Management Research & Practice, 1–11. https://doi.org/10.1080/14778238.2020.1834885 Yang, J., Wen, C., & Gan, L. (2021). Model of an Enterprise Knowledge Chain Management System Based on Multiagent Technology in Distributed Artificial Intelligence. Knowledge Management Research & Practice, 1–12. https://doi.org/10.1080/14778238.2020.1850188 Bai, X., & Li, J. (2020). The best configuration of collaborative knowledge innovation management from the perspective of artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1834886 Following publication, the Publisher identified concerns regarding the editorial handling of the Special Issue and the peer review process. An investigation by the Taylor & Francis Publishing Ethics & Integrity team in full cooperation with the Editors-in-Chief concluded that the articles included in this Special Issue were not peer-reviewed appropriately, in line with the Journal’s peer review standards and policy. As the stringency of the peer review process is core to the integrity of the publication process, the Editors-in-Chief and Publisher have decided to retract all of the articles within the above-named Special Issue. The Editors-in-Chief and the Publisher have not confirmed if the authors were aware of this compromised peer review process. The Journal is committed to correcting the scientific record and will fully cooperate with any institutional investigations into this matter. The authors have been informed of this decision. We have been informed in our decision-making by our editorial policies and the COPE guidelines. The retracted articles will remain online to maintain the scholarly record, but they will be digitally watermarked on each page as ‘Retracted’. © 2019 Informa UK Limited, trading as Taylor & Francis Group/Journal owner

RETRACTED ARTICLE: Business predictive analysis from business insurance data using business strategic planning techniques

ABSTRACT Retraction statement We, the Editors and Publisher of the journal Knowledge Management Research & Practice (the “Journal”), have retracted the following articles that were published in the Special Issue titled “ The Impact of Artificial Intelligence on Knowledge Management and Business Strategic Planning ” guest-edited by Gunasekaran Manogaran: Fu, C., Jiang, H., & Chen, X. (2022). Modeling of an Enterprise Knowledge Management System Based on Artificial Intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1854632 Wu, H., Gu, X., Zhao, Y., & Liu, W. (2020). Research on the Relationship between Structural Hole Location, Knowledge Management and Cooperative Innovation Performance in Artificial Intelligence. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1813642 Wang, M. (2020). Financing support strategy of green manufacturer for financially constrained retailer. Knowledge Management Research & Practice, 1–15. https://doi.org/10.1080/14778238.2020.1771224 Elashkar, E., Aldeek, F., & Shoukry, A. (2020). Business predictive analysis from business insurance data using business strategic planning techniques. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1776172 Huang, Z., He, J., & Ren, X. (2021). Application of artificial intelligence in enterprise knowledge management performance evaluation. Knowledge Management Research & Practice, 1–9. https://doi.org/10.1080/14778238.2020.1850187 Lei, Z., & Wang, L. (2020). Construction of organisational system of enterprise knowledge management networking module based on artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1831892 Li, Z., & Mo, T. (2020). Early warning of engineering project knowledge management risk based on artificial intelligence. Knowledge Management Research & Practice, 1–11. https://doi.org/10.1080/14778238.2020.1834885 Yang, J., Wen, C., & Gan, L. (2021). Model of an Enterprise Knowledge Chain Management System Based on Multiagent Technology in Distributed Artificial Intelligence. Knowledge Management Research & Practice, 1–12. https://doi.org/10.1080/14778238.2020.1850188 Bai, X., & Li, J. (2020). The best configuration of collaborative knowledge innovation management from the perspective of artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1834886 Following publication, the Publisher identified concerns regarding the editorial handling of the Special Issue and the peer review process. An investigation by the Taylor & Francis Publishing Ethics & Integrity team in full cooperation with the Editors-in-Chief concluded that the articles included in this Special Issue were not peer-reviewed appropriately, in line with the Journal’s peer review standards and policy. As the stringency of the peer review process is core to the integrity of the publication process, the Editors-in-Chief and Publisher have decided to retract all of the articles within the above-named Special Issue. The Editors-in-Chief and the Publisher have not confirmed if the authors were aware of this compromised peer review process. The Journal is committed to correcting the scientific record and will fully cooperate with any institutional investigations into this matter. The authors have been informed of this decision. We have been informed in our decision-making by our editorial policies and the COPE guidelines. The retracted articles will remain online to maintain the scholarly record, but they will be digitally watermarked on each page as ‘Retracted’. © 2019 Informa UK Limited, trading as Taylor & Francis Group/Journal owner

RETRACTED ARTICLE: Modeling of an Enterprise Knowledge Management System Based on Artificial Intelligence

Retraction statement We, the Editors and Publisher of the journal Knowledge Management Research & Practice (the “Journal”), have retracted the following articles that were published in the Special Issue titled “ The Impact of Artificial Intelligence on Knowledge Management and Business Strategic Planning ” guest-edited by Gunasekaran Manogaran: Fu, C., Jiang, H., & Chen, X. (2022). Modeling of an Enterprise Knowledge Management System Based on Artificial Intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1854632 Wu, H., Gu, X., Zhao, Y., & Liu, W. (2020). Research on the Relationship between Structural Hole Location, Knowledge Management and Cooperative Innovation Performance in Artificial Intelligence. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1813642 Wang, M. (2020). Financing support strategy of green manufacturer for financially constrained retailer. Knowledge Management Research & Practice, 1–15. https://doi.org/10.1080/14778238.2020.1771224 Elashkar, E., Aldeek, F., & Shoukry, A. (2020). Business predictive analysis from business insurance data using business strategic planning techniques. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1776172 Huang, Z., He, J., & Ren, X. (2021). Application of artificial intelligence in enterprise knowledge management performance evaluation. Knowledge Management Research & Practice, 1–9. https://doi.org/10.1080/14778238.2020.1850187 Lei, Z., & Wang, L. (2020). Construction of organisational system of enterprise knowledge management networking module based on artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1831892 Li, Z., & Mo, T. (2020). Early warning of engineering project knowledge management risk based on artificial intelligence. Knowledge Management Research & Practice, 1–11. https://doi.org/10.1080/14778238.2020.1834885 Yang, J., Wen, C., & Gan, L. (2021). Model of an Enterprise Knowledge Chain Management System Based on Multiagent Technology in Distributed Artificial Intelligence. Knowledge Management Research & Practice, 1–12. https://doi.org/10.1080/14778238.2020.1850188 Bai, X., & Li, J. (2020). The best configuration of collaborative knowledge innovation management from the perspective of artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1834886 Following publication, the Publisher identified concerns regarding the editorial handling of the Special Issue and the peer review process. An investigation by the Taylor & Francis Publishing Ethics & Integrity team in full cooperation with the Editors-in-Chief concluded that the articles included in this Special Issue were not peer-reviewed appropriately, in line with the Journal’s peer review standards and policy. As the stringency of the peer review process is core to the integrity of the publication process, the Editors-in-Chief and Publisher have decided to retract all of the articles within the above-named Special Issue. The Editors-in-Chief and the Publisher have not confirmed if the authors were aware of this compromised peer review process. The Journal is committed to correcting the scientific record and will fully cooperate with any institutional investigations into this matter. The authors have been informed of this decision. We have been informed in our decision-making by our editorial policies and the COPE guidelines. The retracted articles will remain online to maintain the scholarly record, but they will be digitally watermarked on each page as ‘Retracted’. © 2019 Informa UK Limited, trading as Taylor & Francis Group/Journal owner

RETRACTED ARTICLE: Model of an Enterprise Knowledge Chain Management System Based on Multiagent Technology in Distributed Artificial Intelligence

Retraction statement We, the Editors and Publisher of the journal Knowledge Management Research & Practice (the “Journal”), have retracted the following articles that were published in the Special Issue titled “ The Impact of Artificial Intelligence on Knowledge Management and Business Strategic Planning ” guest-edited by Gunasekaran Manogaran: Fu, C., Jiang, H., & Chen, X. (2022). Modeling of an Enterprise Knowledge Management System Based on Artificial Intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1854632 Wu, H., Gu, X., Zhao, Y., & Liu, W. (2020). Research on the Relationship between Structural Hole Location, Knowledge Management and Cooperative Innovation Performance in Artificial Intelligence. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1813642 Wang, M. (2020). Financing support strategy of green manufacturer for financially constrained retailer. Knowledge Management Research & Practice, 1–15. https://doi.org/10.1080/14778238.2020.1771224 Elashkar, E., Aldeek, F., & Shoukry, A. (2020). Business predictive analysis from business insurance data using business strategic planning techniques. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1776172 Huang, Z., He, J., & Ren, X. (2021). Application of artificial intelligence in enterprise knowledge management performance evaluation. Knowledge Management Research & Practice, 1–9. https://doi.org/10.1080/14778238.2020.1850187 Lei, Z., & Wang, L. (2020). Construction of organisational system of enterprise knowledge management networking module based on artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1831892 Li, Z., & Mo, T. (2020). Early warning of engineering project knowledge management risk based on artificial intelligence. Knowledge Management Research & Practice, 1–11. https://doi.org/10.1080/14778238.2020.1834885 Yang, J., Wen, C., & Gan, L. (2021). Model of an Enterprise Knowledge Chain Management System Based on Multiagent Technology in Distributed Artificial Intelligence. Knowledge Management Research & Practice, 1–12. https://doi.org/10.1080/14778238.2020.1850188 Bai, X., & Li, J. (2020). The best configuration of collaborative knowledge innovation management from the perspective of artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1834886 Following publication, the Publisher identified concerns regarding the editorial handling of the Special Issue and the peer review process. An investigation by the Taylor & Francis Publishing Ethics & Integrity team in full cooperation with the Editors-in-Chief concluded that the articles included in this Special Issue were not peer-reviewed appropriately, in line with the Journal’s peer review standards and policy. As the stringency of the peer review process is core to the integrity of the publication process, the Editors-in-Chief and Publisher have decided to retract all of the articles within the above-named Special Issue. The Editors-in-Chief and the Publisher have not confirmed if the authors were aware of this compromised peer review process. The Journal is committed to correcting the scientific record and will fully cooperate with any institutional investigations into this matter. The authors have been informed of this decision. We have been informed in our decision-making by our editorial policies and the COPE guidelines. The retracted articles will remain online to maintain the scholarly record, but they will be digitally watermarked on each page as ‘Retracted’. © 2019 Informa UK Limited, trading as Taylor & Francis Group/Journal owner

RETRACTED ARTICLE: Application of artificial intelligence in enterprise knowledge management performance evaluation

Retraction statement We, the Editors and Publisher of the journal Knowledge Management Research & Practice (the “Journal”), have retracted the following articles that were published in the Special Issue titled “ The Impact of Artificial Intelligence on Knowledge Management and Business Strategic Planning ” guest-edited by Gunasekaran Manogaran: Fu, C., Jiang, H., & Chen, X. (2022). Modeling of an Enterprise Knowledge Management System Based on Artificial Intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1854632 Wu, H., Gu, X., Zhao, Y., & Liu, W. (2020). Research on the Relationship between Structural Hole Location, Knowledge Management and Cooperative Innovation Performance in Artificial Intelligence. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1813642 Wang, M. (2020). Financing support strategy of green manufacturer for financially constrained retailer. Knowledge Management Research & Practice, 1–15. https://doi.org/10.1080/14778238.2020.1771224 Elashkar, E., Aldeek, F., & Shoukry, A. (2020). Business predictive analysis from business insurance data using business strategic planning techniques. Knowledge Management Research & Practice, 1–10. https://doi.org/10.1080/14778238.2020.1776172 Huang, Z., He, J., & Ren, X. (2021). Application of artificial intelligence in enterprise knowledge management performance evaluation. Knowledge Management Research & Practice, 1–9. https://doi.org/10.1080/14778238.2020.1850187 Lei, Z., & Wang, L. (2020). Construction of organisational system of enterprise knowledge management networking module based on artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1831892 Li, Z., & Mo, T. (2020). Early warning of engineering project knowledge management risk based on artificial intelligence. Knowledge Management Research & Practice, 1–11. https://doi.org/10.1080/14778238.2020.1834885 Yang, J., Wen, C., & Gan, L. (2021). Model of an Enterprise Knowledge Chain Management System Based on Multiagent Technology in Distributed Artificial Intelligence. Knowledge Management Research & Practice, 1–12. https://doi.org/10.1080/14778238.2020.1850188 Bai, X., & Li, J. (2020). The best configuration of collaborative knowledge innovation management from the perspective of artificial intelligence. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2020.1834886 Following publication, the Publisher identified concerns regarding the editorial handling of the Special Issue and the peer review process. An investigation by the Taylor & Francis Publishing Ethics & Integrity team in full cooperation with the Editors-in-Chief concluded that the articles included in this Special Issue were not peer-reviewed appropriately, in line with the Journal’s peer review standards and policy. As the stringency of the peer review process is core to the integrity of the publication process, the Editors-in-Chief and Publisher have decided to retract all of the articles within the above-named Special Issue. The Editors-in-Chief and the Publisher have not confirmed if the authors were aware of this compromised peer review process. The Journal is committed to correcting the scientific record and will fully cooperate with any institutional investigations into this matter. The authors have been informed of this decision. We have been informed in our decision-making by our editorial policies and the COPE guidelines. The retracted articles will remain online to maintain the scholarly record, but they will be digitally watermarked on each page as ‘Retracted’. © 2019 Informa UK Limited, trading as Taylor & Francis Group/Journal owner

Investigation the Influence of Job Satisfaction as a Mediating Factor in the Relationship Between Transformational Leadership, Knowledge, Knowledge Management, Work Environment and Employee Performance

Objective: This research aims to assess job satisfaction's mediating role between transformational leadership (TL), work environment (WE), knowledge management (KM) practices, and employee performance (EP) by investigating TL's and WE's impact on job satisfaction, and examining how job satisfaction mediates the relationships between TL, KM practices, and EP. Theoretical Framework: The theoretical framework examines key factors affecting employee performance and organizational success. It highlights task and contextual performance, environmental influences, and the role of performance appraisals. Effective human resource practices, knowledge management, and transformational leadership are essential for high performance. Job satisfaction, influenced by knowledge management and leadership, enhances organizational success. Method: This quantitative study investigates the relationships among transformational leadership (TL), work environment (WE), job satisfaction (JS), knowledge management (KM) practices, and employee performance (EP). Data from 411 Thai-speaking participants are analyzed using structural equation modeling (SEM). The study employs validated questionnaires, a 5-point Likert scale, and ADANCO software to assess model fit, reliability, and validity. Results: The sample predominantly comprised females (64.7%) and individuals with bachelor’s degrees (59.12%), with 31.87% employed in companies and 41.12% earning between 30,001 and 50,000 baht. Descriptive analysis revealed strong positive perceptions of KM, TL, WE, JS, and EP, with mean scores between 4.74 and 4.87, underscoring the focus on EP. Structural equation modeling (SEM) identified significant relationships between KM and JS (0.0277), TL and JS (0.0533), WE and JS (0.1720), and JS and EP (0.4721). JS emerged as a key mediator between KM, TL, and WE, accounting for substantial variance in both JS and EP, reflected by R² values of 0.0385 and 0.3283. Although the KM-JS and TL-JS relationships were relatively weak, JS significantly influenced EP. The study advocates for enhancing KM, TL, and WE to improve JS and EP, while recommending future research to investigate moderating factors, longitudinal designs, and cross-cultural contexts. Research Implications: The study reveals critical insights into job satisfaction (JS) as a mediator between transformational leadership (TL), knowledge management (KM), work environment (WE), and employee performance (EP): TL significantly influences KM and WE, while effective KM enhances EP. JS mediates the positive effects of TL, KM, and WE on EP, though moderate correlations suggest other influencing factors. The research emphasizes contextual nuances within Thai organizations, underscoring the complexity of these relationships and the need for further investigation to fully understand their organizational implications. Originality/Value: This study offers innovative insights into the interactions among Knowledge Management (KM), Transformational Leadership (TL), Work Environment (WE), Job Satisfaction (JS), and Employee Performance (EP) in Thai organizations. It identifies JS as a key mediator in the effects of KM, TL, and WE on EP, deepening the understanding of organizational dynamics. Moderate correlations between KM and JS, and TL and JS, suggest additional moderating factors. The pivotal role of JS in determining EP emphasizes the need for organizations to enhance JS to improve performance. The study's focus on Thai organizations highlights cultural and contextual influences, bridging local practices with broader theoretical frameworks. Further investigation is needed to fully understand these complex dynamics.

Knowledge management practices and organizational commitment among employees of line-agencies in Sulu

The study investigated the organizational commitment and knowledge management practices of line-agency employees in Sulu, Philippines during the Fiscal Year 2023. Quota sampling (n=200) was carried out to sample the participants. Descriptive-comparative analysis was conducted to analyze the organizational commitment and knowledge management competence of the employees. Findings of the study revealed that employees are highly competent in various aspects of knowledge management, including knowledge acquisition, sharing, creation, codification, and retention. For organizational commitment, the employees demonstrated a high level of commitment to their organization, work, profession, and group work. Further analysis indicated that some demographic profiles (i.e., age, appointment status, length of service, and educational attainment) mediated the knowledge management competence of the employees. Similarly, some profiles (i.e., appointment status, length of service, and educational attainment) mediated their organizational commitment. Linear correlation revealed that the commitment and knowledge management competence were highly but not significantly correlated. Organizations should continue to invest in training and development programs to sustain and further improve these competencies. This study observed the importance of continuous investment in employee development, personalized management practices, and integrated organizational strategies to optimize both knowledge management and employee commitment.

Natural Language Processing (NLP) Application For Classifying and Managing Tacit Knowledge in Revolutionizing AI-Driven Library

The rapid evolution of technology has transformed library systems, with Natural Language Processing (NLP) emerging as a pivotal tool for enhancing knowledge management. This study aims to examine how NLP can improve the classification and management of tacit knowledge within AI-driven libraries, addressing the challenge of handling large volumes of unstructured data. The objective is to explore how NLP can optimize the retrieval, organization, and access to tacit knowledge, thus enhancing decision-making processes in libraries. The research adopts a conceptual design, synthesizing existing literature and theoretical models, including Information Processing Theory and Constructivist Theory, to propose a framework that integrates NLP with traditional knowledge management practices. Methodologies include a thorough review of recent advancements in NLP technologies and their applications within knowledge management systems. The study’s findings demonstrate that NLP significantly improves the accuracy and efficiency of knowledge retrieval by automating the processing of natural language data. This allows better access to tacit knowledge, supporting more informed decision-making. The outcomes of the study are twofold: it enhances existing knowledge management frameworks theoretically, and it provides practical insights for libraries to leverage NLP for greater operational efficiency and improved user experience. The study also underscores the need for future research on the real-world application of NLP and its ethical implications, such as data privacy and algorithmic bias.

Digitalisation in food supply chains to build resilience from disruptive events: a combined dynamic capabilities and knowledge-based view

Purpose Building resilience in food supply chains is considered vital to tackle disruptions and ensure the availability of food. This study aims to empirically explore how firms operating in food supply chains can develop dynamic capabilities and use digital technologies to address disruption. Design/methodology/approach A multiple case study methodology was adopted to understand how the firms built resilience by developing dynamic capabilities. Twenty-five semi-structured interviews were conducted with four case companies to gather data across various functional areas (sourcing, operations and logistics). Findings Results show that knowledge management is a key antecedent to developing dynamic capabilities. The development of such dynamic capabilities − sensing, seizing and transforming, along with the adoption of digital technologies enabled firms to address the disruptions and, hence, build resilience. Resilience is demonstrated in the form of maintaining or improving performance outcomes such as profit, waste reduction, food quality, lead time, efficiency and customer satisfaction. Originality/value This is one of the earliest empirical studies that provide insights into how firms operating in food supply chains have built resilience by developing dynamic capabilities through knowledge management practices and, which required the implementation of digital technologies. The study extends dynamic capability theory with the knowledge-based view and develops a novel framework along with a pathway to build resilience.

Empowering resilience through digital transformation intentions: synergizing knowledge sharing and transformational leadership amid COVID-19

PurposeThis study examines the role of digital transformation intentions in enhancing the perceived resilience of firms, with a focus on China’s manufacturing sector. It investigates the mediating role of knowledge sharing and the moderating impact of transformational leadership.Design/methodology/approachA quantitative approach was employed, collecting data from 347 manufacturing firms. Participants included managers and MBA students involved in digital transformation projects. The study utilized statistical analysis to explore the relationships between digital transformation intentions, knowledge sharing, transformational leadership and perceived firm resilience.FindingsThe analysis reveals that knowledge sharing is a critical mediating factor between digital transformation intentions and perceived firm resilience. Additionally, transformational leadership significantly strengthens this relationship, highlighting its importance in the successful implementation of digital initiatives.Research limitations/implicationsThe study is geographically and sectorally limited to China’s manufacturing sector, which may affect the generalizability of the findings. Future research could explore other sectors and regions to validate and extend the results.Practical implicationsThe findings underscore the necessity of integrating digital transformation initiatives with effective leadership and knowledge management practices. Firms that foster transformational leadership and facilitate knowledge sharing are better equipped to enhance their resilience in the face of global disruptions.Originality/valueThis research offers a deep understanding of how digital transformation intentions, mediated by knowledge sharing and supported by transformational leadership, contribute to perceived firm resilience. It provides valuable insights for both academic research and practical applications in the field of management.

Knowledge management infrastructure capabilities towards innovative work behavior: Employee's resilience and role of functional flexibility

This study aims to identify the specific mechanisms through which knowledge management infrastructure capabilities (KMIC) can affect IWB and provide insights into how organizations can support innovation through the development of resilient employees. Therefore, current research investigates the association between Knowledge-Management Infrastructure Capability (KMIC), Employee Resilience, Function-al-Flexibility (FF), and Innovative Work-Behavior (IWB) in the workplace. The data was collected through a survey of 374 employees working in tourism firms. For data collection, random sampling method and SEM technique was used. The outcomes demonstrate that KMIC has significant link with IWB; findings also present that employee's resilience mediates and functional flexibility moderates in the association between KMIC and IWB, which in turn have a positive and significant impact on IWB. By investing in knowledge management practices, developing employee resilience, and enhancing functional flexibility, organizations can improve their competitiveness, promote growth and innovation, and enhance their employees' well-being and job satisfaction. This study just explored how KMIC affected innovative work behavior directly and indirectly. In future additional factors such as leadership style and organizational culture could be explored. Additionally, the study found that functional flexibility moderates the relationship between employee resilience and IWB. This study finding offer imperative implications for organizations that aims to improve their employees' resilience, functional flexibility, and IWB through knowledge management practices. Through inferring these dynamics, this research provides valued insights for upcoming studies on the executive origination and offer useful instructions for industries pursuing to raise employee determined invention with strong KMIC, nurturing resilience and stimulating functional flexibility.

Key organisational barriers to effective knowledge risk management in South African public sector enterprises

Purpose: The aim of this study was to delve into the obstacles preventing the effective management of tacit knowledge risks in South African public sector enterprises (PSEs) from the perspectives of human resource management (HRM) and knowledge management (KM).A perusal of the literature reveals that most South African PSEs are grappling with significant challenges related to potential tacit knowledge loss risks.Design/methodology/approach: The research utilised a mixed methods exploratory sequential design, collecting qualitative data through interviews with 20 HR managers in 9 PSEs and survey data from 585 questionnaires. The reliability of the data was tested, and thematic analysis was performed using Atlas.ti software.Findings: The study identified key barriers to effective tacit knowledge loss risk management in PSEs, including a silo mentality, organisational red-tape, knowledge as a power source, lack of recognition and rewards, KM awareness, cultures and structures, employment equity, fixed-term contracts, competing priorities for leadership, knowledge hoarding, HRM practices, and inadequate KM technologies and systems. These pressing issues need to be addressed to improve knowledge risk management (KRM) efforts in PSEs.Research limitations/implications:The exploration of organisational barriers was only limited to the tacit knowledge loss risks category, induced by human resource turnover in country-specific PSEs. Future studies could explore the organisational barriers and factors affecting other types of knowledge risks in PSEs or similar knowledge-intensive business enterprises across the globe using different samples and populations. Other similar studies could include strategic sectors of the economy such as energy generation, civil aviation, defence, mining and rail. The study contributes to the knowledge-based view and knowledge stickiness theories, and proposes an interdisciplinarity approach using mixed methods for future research on tacit knowledge loss.Practical implications: The research findings conclusively indicate that PSEs face the aforementioned barriers that hinder the effective implementation of the KRM system. This study identifies that key organisational barriers were mainly due to a lack of knowledge-driven HRM strategies in KM. To address these barriers, HR managers and other stakeholders must collaborate to ensure effective knowledge management and mitigate the negative impact of knowledge loss risks on organisational performance.Social Implications: The study highlights the importance of removing key barriers for improved KRM in PSEs. The improved KRM can enhance public service delivery efficiency, transparency and the accountability of PSEs by addressing socio-economic developmental issues in developing economies.Originality/value: Using South African PSEs as a case to address this challenge, the paper sought to explore key organisational barriers to effective knowledge loss risk management in organisations with a view to shaping discourse, policies, research, theories and practices in KM and HRM. Organisational barriers affecting the management of such risks remain unexplored in the extant body of knowledge and practice.

Synergy between multidimensional intellectual capital and digital knowledge management: Uncovering innovation performance complexities

This paper aims to deepen our understanding of the contingency and complex interrelations between multidimensional intellectual capital (IC), technology-based knowledge management (KM), and innovation outcomes in the rapidly changing business environment. More particularly, we investigate causal recipes for high innovation performance consisting of traditional IC components (human capital, structural capital, relational capital), the three more recently emerging IC dimensions (renewal capital, entrepreneurial capital, trust capital), and digital KM practices. This study adopts neo-configurational perspective and fuzzy-set qualitative comparative analysis (fsQCA) to explore multiple conjunctural causations of innovation performance using survey data collected from 102 publicly listed enterprises in Taiwan. Although the four identified archetypes (causal recipes) indicate that all IC dimensions and digital KM are potential collaborators contributing to high innovation performance, they also emphasize the critical role of digital KM in leveraging relational and trust capital for superior innovation performance. Human, structural, entrepreneurial, and renewal capital seems to be a supporting chorus for open and collaborative innovations in the digital era.

Exploring the use of Smart Mobile Devices and their applications for infocommunication and PKM in the personal lives of teachers

This article is part of a PhD research and investigates the impact of rapid technological evolution, focusing on the adoption of smart mobile devices (SMD), such as smartphones, tablets and laptops, and applications (app) in the personal lives of higher education professors in the area of Information Science. In addition, gaps are identified in existing research, emphasizing the need to understand how SMD is used in personal activities for personal knowledge management (PKM) practices and infocommunication. Specific objectives include identifying the most commonly used SMDs and apps, the frequency of such use, and how they are used for those practices. The methodology is qualitative, triangulating the integrative review with a questionnaire (N-10). The results point to interest in device ecologies for PKM and Info-communication, with communication apps (text and voice) and e-mail being the most important for teachers. It is hoped that the results of this study can contribute to the advancement of knowledge about the use of SMD by teachers and to the development of a generic descriptive model of infocommunicational behaviour and PKM that can be applied in other contexts.