In this paper, we present a quality-of-service (QoS)-aware cooperative downlink scheduling approach for cell-edge and handoff users that offers more reliability and higher effective capacity. The cooperation (handoff) region is defined for active handoff users between two adjacent base stations (BSs) as a function of the user QoS requirements and network load. In addition, the proposed technique inherently acquires intercell interference (ICI) coordination by adjusting the position and size of the cooperation window suitably. Numerical results are presented showing reliability, user QoS and capacity gain performance, and the region for cooperative scheduling in a coded communication scenario. Our analysis indicates that cooperation provides relatively less gain in effective capacity, i.e., up to about 40% with respect to noncooperative handoff, when the QoS requirement is loose. On the other hand, when the QoS requirement is more stringent, the effective capacity gain can increase up to nearly 100%. Additionally, we show that, while for applications with a loose QoS requirement the cooperation window size is small, i.e., nearly 1% of the total area of the BSs participating in cooperation, it increases quite significantly, i.e., up to nearly 25%, for the applications with stringent QoS. Although the outage performance of the proposed approach is poorer than the joint transmission mode of a cooperative multipoint scheme in lightly loaded networks, its effective capacity is significantly higher under varying network traffic load and QoS constraints.