Abstract In Turkey, over the past decade, the influx of refugees has significantly influenced migration policy and consequently, health policy for refugees, shaping the perspectives of healthcare workers towards refugees. To gauge healthcare workers’ perceptions regarding refugees’ access to healthcare and their right to health, a survey was conducted across three hospitals in two cities (n = 547). The drop-collect methodology was used, obtaining consent in advance. Healthcare workers (HCWs) were classified into four groups: doctors (n: 139), nurses and midwives (n: 201), other healthcare professionals (n: 58) and non-healthcare professional (n: 137). Additionally, twelve people who did not want to disclose their profession were excluded from the statistics when comparing responses by profession. According to HCWs’ experiences, the most common obstacles faced by refugees included language barriers due to not knowing Turkish, the absence of interpreters in hospitals, cultural disparities, and financial constraints. Among HCWs, 89.8% (n = 491) believe that health constitutes a fundamental human right, yet only 55.8% (n = 305) advocate for free emergency services for all. Furthermore, 43.1% express concerns that providing healthcare to refugees might attract more refugees, and 38% suggest that only individuals deemed healthy through health screening upon entry should be permitted into the country. Responses to inquiries about the prevalent issues varied across cities and occupational groups. Despite the majority of HCWs adopting a right-based approach to health, it is evident that some lean towards a deservingness perspective regarding refugees’ access to healthcare. Consequently, there is a pressing need for collaboration among various sectors to furnish adequate information and training for HCWs on migrants’ rights and prejudice. This should be a part of migration policy, leading to a more migrant-friendly health system. Key messages • Collaboration among diverse sectors is urgently needed to provide healthcare workers with thorough information and training on the rights of migrants and addressing prejudice. • Implementing training programs for healthcare workers as a component of migration policy is essential for building a migrant-friendly healthcare system.