The influence of using computerized visual communication on preoperative communication between the surgeon and the patient was analysed. This was a retrospective study based on a questionnaire completed by 50 patients who had undergone various facial plastic surgical procedures. Prediction tracings and postoperative slides were compared by the surgeon. The role of computer imaging in communication between doctor and patient, as well as the patient-doctor relationship and trust in the judgement of the doctor was considered to be positive by most of the patients. The vast majority of patients thought computer imaging should be a routine part of preoperative evaluation. Both the surgeon and the patients agreed that the representative value of prediction tracing was about 80%. In view of the possible positive influences on communication and relationship in the preoperative phase, computer imaging may help to provide a clear and realistic preoperative informed consent.