This paper focuses on the heat and mass transfer characteristics of a steady laminar planar jet flow of a Maxwell-power-law (MPL) fluid. MPL is a renowned fluid model with shear thinning and viscoelastic characteristics that can accurately exhibit the rheological features of polymer liquids. In the envisioned study, the MPL constitutive equation is introduced based on an experiment utilizing the Xanthan gum solution. The heat and mass equations are supported by the Cattaneo–Christov double diffusion (CCDD) concept with unique characteristics of thermal conductivity, mass diffusion, and chemical reaction. Thermal conductivity and mass diffusion coefficient are considered to be velocity gradient-dependent. The problem is addressed numerically by the bvp4c method in Matlab after applying the similarity transformations to the governing equations. The impacts of related parameters on velocity, temperature, and concentration are analyzed. Results show that an upsurge in the power-law index hinders momentum, energy, and mass transmission. An interesting phenomenon is that the variation in relaxation time can hinder or promote the heat and mass transfer of a Maxwell-power-law fluid jet before or after the intersection point, respectively. The study can provide a theoretical reference for engineering applications of jets.