Industry trends, such as the growth of managed care and pharmacist-led cognitive services, have led to greater reliance on pharmacy technicians. In a recent USP study of medication errors, the dispensing function was the function in which technician errors were most likely to occur. Pharmacists and technicians must work as a team to reduce medication errors and improve quality assurance. Medication errors provide an opportunity to identify system problems, generate solutions, and implement corrective measures.
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