Rats (Rattus rattus and Rattus norvegicus) are among the most prolific and widespread urban pest species in the world. However, there is relatively little contemporary data regarding the ecology of rats in urban centers, preventing the development of effective strategies for urban rat management. Practical constraints associated with field studies suggest the need for more efficient methods of data collection, one of which could involve pest control professionals, who have considerable experiential knowledge of urban rats. The objective of this study was to gather data regarding urban rat ecology through a survey of Canadian pest control professionals and to determine whether such a survey could be useful for the collection of ecological data regarding pest species. Survey results suggested that rat infestations fluctuate seasonally and that there are a variety of environmental factors that may attract rats, particularly exposed garbage, abandoned buildings, and compost. Respondents suggested that rat infestations are most frequent and/or severe in residential areas, commercial areas dealing with food, as well as in neighborhoods of low socioeconomic status. The majority of respondents believed that rats pose at least a moderate health risk to the general public and to themselves, and they also believed that although poison baiting is the cheapest and easiest method of rat control, environmental modification is the most effective way to control rat infestations in the long term. Despite issues with low response rates, these results suggest that pest control professionals may be a valuable source of data regarding urban pest species.