Resource Perspective Research Articles

The effects of illegitimate tasks on employee silence and voice behavior: moderated mediation model

PurposeBased on conservation of resources (COR) theory, this study aims to examine the impact of daily illegitimate tasks on employees' daily silence and daily voice behavior, as well as the mediating role of daily ego depletion and the moderating role of trait mindfulness.Design/methodology/approachThrough daily diary approach, 81 employees were followed for 10 consecutive workdays. Multilevel analysis was employed to examine the hypothesized relationships.FindingsThe results showed that daily illegitimate tasks are positively related to daily silence behavior and negatively related to daily voice behavior; daily ego depletion plays a mediating role in these relationships. Trait mindfulness moderates the effect of daily illegitimate tasks on daily ego depletion and the indirect effect of daily illegitimate tasks on daily silence and daily voice.Practical implicationsManagers should be mindful of minimizing the assignment of illegitimate tasks. Additionally, it is recommended that the organization provide training courses for employees to help them reduce ego depletion. Finally, organizations should focus on fostering high levels of mindfulness among their employees.Originality/valueThis study contributes to the existing literature by investigating the immediate impact of illegitimate tasks on employee voice and silence at within-person level. By doing so, it enhances comprehension of the consequences associated with illegitimate tasks. Meanwhile, this study offers additional insights into the underlying mechanisms and boundary conditions of the effect of illegitimate tasks from a resource perspective.

Labor dynamics among food and nutrition service employees in Korean public schools

ABSTRACT This study aims to explore labor dynamics surrounding the food and nutrition service employees in Korean public schools. This job group is known to have complex power dynamics because employees with different employment statuses (regular employees v. non-regular employees) and managerial authorities perform substantially similar tasks. Based on the ground theory perspectives, labor dynamics issues were discovered through face-to-face, semi-structured interviews with employees from different job groups in Korean public schools. Qualitative data analysis revealed significant problems in various human resource functions such as job analysis, selection, performance management, and compensation. The results show that the conflicts at work are derived from unclear job descriptions and specifications, the lack of acceptance concerning the validity of selection exams, the complicated power dynamics caused by the mixture of authority and employment status, and the lack of perceived fairness in compensation. This paper proposes practical solutions to those issues to minimize employee conflict and maximize organizational effectiveness by outlining individual HR practices and emphasizing the strategic human resource perspective.

Improving digital work experience: an experimental investigation of IT identity and organization support

PurposeImproving digital work experience is critical for the job performance of individuals and the competitiveness of organizations due to their increasing use. This paper investigates how organization support affects the digital work experience of individuals differently depending on their levels of information technology (IT) identity.Design/methodology/approachDrawing upon the IT identity literature and the conservation of resources (COR) theory, a conceptual model is developed, tested and validated using the data collected in Australia through an experimental design in which IT identity is manipulated.FindingsThis study reveals a nuanced impact of organization support on shaping digital work experience. Specifically, it finds that technical support is more effective in improving the digital work experience of individuals with a high level of IT identity, whereas well-being support is more effective in enhancing the digital work experience of individuals with a low level of IT identity.Originality/valueThis research contributes to the IT identity literature by introducing a novel experimental design to manipulate IT identity in the digital work context. It also contributes to the digital work literature by introducing a resource perspective for identifying well-being support, technical support and IT identity as the key resources in shaping digital work experience and calling for attention to IT identity as a boundary condition on the effectiveness of organization support. The findings can help organizations formulate better strategies and policies to improve digital work experience by providing tailored support to individuals with different levels of IT identity.

Workplace Stressors and Their Consequences on Frontliners’ Performance: A Conservation of Resources Perspective

The present study aims to examine the effects of two workplace stressors (abusive supervision and co-worker incivility) on work performance among frontline employees (FLEs) based on the conservation of resources (COR) theory. The intervening effects of work stress and proactive personality are also investigated in the relationships. Self-administered structured questionnaires and structural equation models are utilized to analyse data collected from 330 FLEs. Both stressors are better suited to determine work-related stress, but stress is not a significant predictor of performance. Abusive supervision is significantly connected to a proactive personality, and that proactive personality is connected significantly to work performance. Abusive supervision predicts a significant negative relationship with work performance, however co-worker incivility with work performance reverses. This endeavour integrates the association among variables with COR theory. The research findings will guide the supervisors of FLEs to work for any emerging economy.

How does leaders’ narcissistic rivalry impact employees’ service outcomes in the hospitality industry? A conservation of resources perspective

PurposeThis study examines how leaders’ narcissistic rivalry (LNR) affects the in-role performance (IRP) and proactive customer service performance (PCSP) of employees in the hospitality industry. Specifically, this study investigates the mediating role of psychological distress and the moderating role of locus of control (LOC) in the aforementioned relationships.Design/methodology/approachThis study administered a multi-wave, multi-source questionnaire survey with 323 employees working in 11 full-service hotels in China. Statistical analyses were performed using the PROCESS macro in SPSS 26 software and structural equation modeling using Mplus 8.3 software.FindingsThe authors' results suggest that LNR can negatively affect hospitality employees’ IRP and PCSP and that these relationships are mediated by psychological distress. Additionally, the impact of LNR on psychological distress can be lessened by internal LOC.Originality/valueThis study contributes to the literature on leader narcissism by investigating how LNR affects IRP and PCSP among hospitality employees. Drawing on conservation of resources theory, this study also identifies a novel mediating mechanism (psychological distress) connecting LNR to hospitality employees’ service outcomes. Furthermore, this study reveals the moderating role of LOC in the relationship between LNR and psychological distress.

Green GDP accounting system from the perspective of resources and environment and a case study of Chongqing

Abstract Green GDP represents the net positive effect of national economic growth. The positive effect of national economic growth will be enhanced if there is a higher percentage of green GDP in GDP. From the perspective of resources and environment, this paper introduces SEEA-2012 accounting system with indirect calculating methods of green GDP in China, within which the value of natural resource depletion, environmental pollution damage and environmental quality degradation are included. In order to reasonably select valid indicators and data so as to get accurate accounting results, different valuation methods and operational formulas in economics are adopted to construct a new accounting system model, and the green GDP of Chongqing City in 2018-2020 is accounted for. Results show that the green GDP of Chongqing in recent three years is 1,838.889 billion Yuan, 1,964.724 billion Yuan and 2,111.2 billion Yuan, respectively, and proportions of green GDP in traditional GDP are 90.30%, 91.01% and 89.44% respectively. By studying and analyzing the dependence of Chongqing on natural resources and the ecological environment in the process of economic development, this paper provides theoretical support for the sustainable development of the urban economy and environment, provides a reference basis for the local government to formulate economic development planning, and also provides a reference for the construction of green GDP accounting system in similar ecological areas.

Supply Side Reform of Tourism in Ethnic Areas Empowers Common Wealth--Based on the Perspective of Tourism Human Resources

Abstract As part of the supply-side reform, tourism in ethnic areas is increasingly recognized as crucial for achieving shared prosperity. This paper introduces a model from the perspective of tourism human resources designed to predict the demand for such resources. The model aims to inform strategies that support supply-side reforms in tourism for ethnic areas. The GM(1,1) model is constructed with the gray algorithm model, and on the basis of the gray algorithm model, the gray prediction method is effectively combined with the BP neural network prediction method, and the prediction preferences are made according to the variance as well as the prediction method idea of the preferred combination, and the final prediction results are obtained. In the analysis of the tourism human resources profile and demand forecast in Xinjiang, the total number of tourism employment in 2022 accounts for 17.22% of the total number of jobs, and the total number of tourism students in school reaches 6,189. Only 11.66% of tourism human resources are highly educated talents with a bachelor’s degree or above, and the number of personnel with senior titles is only 8.42%, which is obviously low in high-education and high-level talents. Nearly 80% of the personnel in non-tourism-related categories are still there, and the specialization of tourism management personnel is low. The demand for tourism human resources in Xinjiang in 2027 is expected to reach 2.1179 million.

Analysis of Enterprise Management and Marketing Strategy Innovation Based on Big Data Era

Abstract The improvement of the level of informationization and the development of network science and technology have prompted the transformation of marketing methods, and the requirements of the market for the management of enterprise marketing strategy are also improving. This paper integrates the process of enterprise management and enterprise marketing strategy construction, and constructs the model of continuous marketing ability according to the system of enterprise marketing strategy operation ability and marketing strategy construction process, and constructs the model of enterprise management and enterprise constant marketing ability. From the perspective of resources and competition, the enterprise marketing power model and marketing resource allocation model are proposed and analyzed. Combined with the market research data, the user groups of R Vehicles Ltd. are characterized. With the help of LDA method, the theme capture of multi-platform user evaluation text is carried out to establish the product word-of-mouth marketing model. According to the enterprise marketing grid resource demand, BP neural network is constructed to predict the enterprise marketing expenses and evaluate the efficiency of marketing resource allocation. The analysis shows that the company’s marketing staff salary accounts for 0.4909 of the total marketing resources, resulting in a waste of resources, and thus the company should adjust the ratio of marketing resource allocation, focusing on the input to output ratio.

When high work engagement is negative for family tasks: mechanisms and boundary conditions.

Typically, work engagement is positively related to beneficial job outcomes. Earlier studies, however, revealed a "dark side" of work engagement showing negative effects such as more work-family conflict. Using a resource perspective, our study seeks to better understand why and when these negative effects of work engagement occur. Specifically, we test a new model in which the relationship of work engagement with work-family conflict is mediated by organizational citizenship behavior (OCB) and work rumination. Moreover, we argue that employees' resource-building strategies (i.e., job crafting) and resource levels (i.e., psychological capital) buffer resource depletion due to high work engagement. We tested our assumptions in a field study that involved data collected on three measurement points with 523 employees from Nigeria. The measures consist of Utrecht Work Engagement Scale, Organizational Citizenship Behavior Scale, Work Rumination Scale, Psychological Capital Scale, Job Crafting Measure, Work-family Conflict Scale, and demographic variables. Structural Equation Modeling (SEM) was used to test the hypotheses. Results from latent structure equation modelling confirm that work rumination mediates the positive relationship between work engagement and work-family conflict. Additionally, our findings suggest that behavioral engagement (i.e.,OCB) and work rumination mediate the relationship between work engagement and work-family conflict. Moreover, psychological capital mitigated the relationships of work engagement with work rumination, but not job crafting. Our study helps to better understand the "dark side" of work engagement and offers implications on how to mitigate its detrimental relationship with work-family conflict.

Flexible Work Arrangements in the Banking Sector of Bangladesh: A Human Resource Perspective

Whilethe developed nations are applying the flexible work arrangements (FWAs) as an alternative sustainable employee retention strategy, possibility of approaching FWAs in many developing nations, particularly in Bangladesh has remained unexplored. The study aims to investigate the Human Resource (HR) perspectives on whether FWAs are possible in banks in Bangladesh. To explore the state of current and possible potential practices of FWAs, the study conducted 9 (nine) in-depth interviews with HR managers of different categories of banks operating in Bangladesh. This study covered three patterns of bank ownership: private commercial, public commercial, and the bank regulator (central bank). The results of this study revealed that currently banks are informally using FWAs to a limited extent due to a lack of formal regulations and guidelines. The results also revealed that banks are thinking to practice FWAs-namely flex time, flex career, flex place, flex leave and job sharing in near future to match customer demand and to adapt to global banking standards. Additionally, the study disclosed thatthere is an urge to introduce standard regulations on FWAs in the banking sector. Theoretically, this study contributed by raising a new dimension of working arrangements in the banking sector ina developing country context and by underlining the importance of further research on FWAs because the implication of FWAs depends on socio-cultural context. For policy-making purpose, this study has identified the need to reform the existing regulations and to re-examine the organizational culture and human resource management practices of banks in Bangladesh to ensure a healthy work environment for work-life balance.

The development perspectives of human resources in relation to artificial intelligence

The development perspectives of human resources in relation to artificial intelligence

Supply Side Reform of Tourism in Ethnic Areas Empowers Common Wealth--The Perspective of Tourism Talent Resources

Abstract This paper conducts a comprehensive analysis of the types of tourism resources in ethnic regions and develops a framework for tourism supply-side reform in these areas, emphasizing the role of tourism talent resources. Utilizing the BCC and Malmquist models of Data Envelopment Analysis (DEA), this study measures the technical efficiency, pure technical efficiency, scale efficiency, and total factor productivity of selected ethnic regions from 2006 to 2015. Employing panel data, the study examines the current status and trends of human resources and tourism economic growth, using regression analysis and the Granger causality test to investigate their relationship. The findings reveal a strong correlation coefficient of 0.93 between the number of tourism employees and tourism economic growth in Ethnic Group A over the study period. The regression significance level is 0.000, indicating a probability less than 0.05, which confirms a positive correlation between the level of tourism human resources and regional tourism supply-side reforms that enhance collective wealth. This research contributes a novel perspective to the discourse on high-quality tourism development and regional economic growth.

Research on Cultural Inheritance of Non-Heritage Handicrafts Based on Big Data Analysis

Abstract Non-heritage handicrafts are outstanding achievements and wisdom crystallization jointly created by people of all ethnic groups in long-term life practice, and they are an important expression of the cultural values of the Chinese nation. From the perspective of tourism resources, this paper proposes the coupling path between non-heritage handicraft resources and rural tourism and constructs the planning mode of “non-heritage handicraft tourism”. The evaluation model of the potential of industrialized development of non-heritage handicrafts, which contains 12 factor-level indicators, is constructed by comprehensively applying big data analysis, kernel density analysis, and hierarchical analysis method. The empirical results show that, among the four non-heritage handicrafts, Nixing pottery has the greatest industrialization potential with a high degree of affiliation (0.3621) and a high potential for industrialization and development. The evaluation results have established a scientific and reasonable system for developing or protecting handicrafts for different potential non-heritage craft projects. This can guide the current practice of revitalizing non-heritage crafts in full swing.

Practical benefits and lessons in adapting mobile applications to household travel surveys in developing countries

Using mobile applications for household travel surveys is becoming mainstream; however, the practical benefits and challenges in the context of developing countries are still unclear. This study comprehensively scrutinizes the benefits and challenges of adapting mobile applications to these surveys through two case studies in Santa Cruz de la Sierra, Bolivia, and Kinshasa, DR Congo. The results indicate that mobile applications could mitigate practical constraints from the social, human resource, and methodological constraint perspectives, while discussing new problems and technical considerations regarding hardware and software, resulting in the improvement of transport-planning practices in developing countries.

Assesment of E-Commerce in Azerbaijan From Context of Resource Course and Perspectives

Assesment of E-Commerce in Azerbaijan From Context of Resource Course and Perspectives

Building Execution Plan as an effective document for Building Information Modelling

The use of Building Information Modelling (BIM) technology is recently becoming an increasingly influential factor in the successful completion of construction projects. Providing a wide range of technical enhancements to the design process (for example software for 3D modelling), BIM also offers a wide range of tools for managing construction projects. The goal of Building Information Modelling is to eliminate gaps in data transmission between different stages of the life cycle of a construction project. In this context, BEP, or BIM Execution Plan, is an essential document in the BIM concept. It functions as a tool for managing a project, both from the human resources perspective, such as meeting deadlines, and from the perspective of preserving and transferring graphical and non-graphical data of the project. Furthermore, it provides a detailed plan for building design, construction, and facility management, helping to ensure that all stakeholders are in line with the project’s goals. This article examines BEP as it evolves throughout various life cycle stages, from initial design and planning to construction and final delivery, exploring its potential in facility management.

Hotel leaders' benevolent leadership, career management and employees' work engagement during COVID-19: a conservation of resources perspective

PurposeDrawing upon conservation of resources (COR) theory, this study aims to examine whether benevolent leadership from top hotel leaders can foster employees' work engagement during COVID-19 via two valued career-related resources, namely organizational career management (OCM) and individual career management (ICM). This study also proposes that the importance of ICM as a resource diminishes when ICM plays a prominent role.Design/methodology/approachSurvey data were collected from 600 employees in 20 hotels located in a major tourist destination in Thailand during COVID-19. The data were analyzed using latent moderated mediation structural equation modeling (SEM).FindingsThis study found that the relationship between hotel leaders' benevolent leadership and employees' work engagement was mediated by both OCM and ICM. Furthermore, as expected, this study found that the indirect effect of benevolent leadership via OCM was weaker when ICM was high.Practical implicationsThis study sheds light on the importance of hotel leaders and career management activities in promoting employees' work engagement. Thus, despite concerns that investing in career management activities might lead employees to manage themselves out of the organization, the current findings indicate otherwise.Originality/valueBased on the resource-gain perspective, this study contributes to the leadership and hospitality literature by being among the first to show that the influence of benevolent leadership on work engagement occurs through the simultaneous mediating roles of OCM and ICM. Moreover, this study contributes to the current debate about the interactive effects of OCM and ICM.

Private Universities Survive and Thrive: From a Leadership and Human Resource Perspective

Private higher education institutions have encountered challenges in adapting to the dynamic landscape of change, prompting them to implement diverse tactics in order to ensure their survival. This study used a library research methodology to examine the techniques employed by private institutions in response to disruptive circumstances from leadership and human resource perspective, with a focus on their ability to adapt and thrive. The data collecting process adheres to the five stages of the historical method, which include the selection of a topic and the acquisition of relevant evidence, the examination of the sources from which the evidence is derived, the assessment of the evidence itself, the analysis and interpretation of the gathered evidence, and the presentation of the evidence together with a concluding statement. A comprehensive examination of the techniques implemented by the private university has yielded a typology consisting of four primary strategies: survival, synchronising, stretching, and supremacy. The four techniques exhibit interrelation and potential overlap in some instances. Nevertheless, survival is indicative of a strategy centred around survival. The act of stretching and synchronising contributes to the enhancement of survival and the potential for growth. Additionally, the implementation of a supremacy strategy has the ability to establish a favourable long-term image and foster positive connections with important stakeholders. These techniques have the potential to support the survival and further growth of private higher education in the current period of change.

Deep learning-based monitoring of offshore wind turbines in Shandong Sea of China and their location analysis

Offshore wind power (OWP) is one of the underpinnings of the ambitious “dual carbon” strategy in China. So, it is of great significance to monitor the spatial information and location characteristics of offshore wind turbines (OWTs) along the coast. In this study, the OWTs in Shandong sea of China were monitored using SSD (Single Shot MultiBox Detector) with ResNet34 (ResNet34-SSD) and Sentinel-2 remote sensing images. Their spatial information and location characteristics were revealed. The results show that (1) the ResNet34-SSD can identify OWTs with high accuracy and efficiency. The precision, recall and F1 are 96.58%, 91.59% and 94.02%, respectively; (2) the number of OWTs in Shandong sea continuously increases between 2021 and 2023. They are located in the sea of Dongying (149 turbines), the southern part of Laizhou Bay (88 turbines) and the sea of Haiyang (187 turbines); (3) the installed OWTs are located in areas with 10∼38 m depth and 10–37 km offshore. There are currently no OWTs located in deep and distant ocean; (4) the mean wind speed at the locations of OWTs is 6.0–7.0 m/s. The wind power density (WPD) is 250∼400 W/m2, with a coefficient of variation (Cv) of 1.40–1.55. The effective wind speed hours (EWSHs) are 7,100∼7,850 h, and the effective storage of wind energy (ESOWE) is about 1,800∼3,000 kWh/m2. This study also discussed the location advantages of OWTs from the perspective of wind energy resources.

Calcium – Oxygen Batteries: Challenges and Possibilities

The present lithium-ion battery technology has a hard time keeping pace with the ever-increasing demands and requirements of various applications and markets. To enable continuous and sustainable growth of society, we need to develop new less expensive and less environmentally unfriendly energy storage solutions, and preferably also with higher gravimetric and volumetric energy densities, high power densities, and long(er) cycle-life. In this context, rechargeable metal–oxygen batteries are often considered the “Holy Grail” – this as the cathode of conventional metal-ion batteries most often is the most expensive component and at the same time the most challenging from both environmental and resource perspectives. An oxygen/air cathode, especially when used with a multivalent metal anode, can thus be a path to secure reliable energy storage for the future with significantly fewer concerns.Herein we describe the efforts made in the framework of our NATO-funded project: “High-energy Ca–O2 batteries”. The overall objective is to overcome the challenges of both a reversible oxygen cathode and the passivation of calcium metal via a proper selection of Ca metal, electrolyte design, and oxygen reduction catalysts/oxygen evolution mediators. We do this by developing two compatible half-cells with full cell KPIs in mind.Initially, we have explored, mainly via cyclic voltammetry, standard style organic electrolytes based on either Ca(TFSI)2 or Ca(OTf)2 and a boron-based additive, showing the latter to significantly enhance the Ca plating/stripping at room temperature. For the Ca(OTf)2 salt we create electrolytes using a tailored mixture of organic solvents, which not only allows for higher salt concentrations but also a wide ranges of additives possible.At the cathode/electrolyte interface a novel bi-functional multi-component catalyst has been employed to create gas-diffusion electrode (GDE) assemblies based on transition metal (Co, Mn) oxides as interactive supports for Ir and Pt in few-monolayer sizes. These are first tested using model aqueous solutions before turning to the organic electrolytes. Preliminary tests indicate controlled kinetics of the hydrothermal oxide generation and the electrochemical deposition/galvanic replacement, which could result in adequate bi-functional activity. Figure 1