Public Management Perspective Research Articles

Home and community aged care services from the perspective of public value management: relevance and approaches

Public value management is closely related to home-based and community elderly care services: establishing the concept of public value management is helpful to promote home-based and community elderly care services; Promoting home and community service for the aged is helpful to realize public value. From the perspective of public value management, the ways to optimize home-based and community elderly care services are as follows: strengthening publicity and supervision; Expanding public participation and collecting public preferences; Pay attention to the construction of elderly service personnel; And multi-party collaboration to create public value.

Research on the Guiding Path of Online Public Opinion in Universities from the Perspective of Public Management

Research on the Guiding Path of Online Public Opinion in Universities from the Perspective of Public Management

Dilemma and Response Path in the Process of Food Safety Supervision under the Perspective of Public Management

Dilemma and Response Path in the Process of Food Safety Supervision under the Perspective of Public Management

Failure Analysis of State-Owned Enterprises in the New Public Management Perspective: A Case Study of PT. Garuda Indonesia Tbk

This article aims to describe the failure of financial performance from the perspective of New Public Management (NPM) which caused the bankruptcy of the company PT. Garuda Indonesia Tbk. The problem in this research is focused on the financial performance of PT. Garuda Indonesia Tbk failed due to its weakness in increasing effectiveness and efficiency as well as controlling output and outcome in using the resources owned by the company. In order to approach this problem, New Public Management (NPM) theory as a reference is based on seven NPM concepts. The data in this study were collected through literature review from various sources, such as journals, news, and official company documents. This research was conducted using qualitative research methods with a descriptive approach. This study concludes that the bankruptcy of PT. Garuda Indonesia Tbk is caused by several factors, namely control of output and outcome, less than optimal allocation of organizational resources, actions that focus on inputs without paying attention to outputs, and the lack of adaptation and anticipatory actions in the organizational environment.

INSTITUTIONAL STRUCTURAL REFORM BY IMPLEMENTING THE DIGITAL GOVERNANCE

The structural reform strategy is a major driver for modernizing and developing the work system of institutions and raising their abilities for resilience and flexibility in facing local and international challenges and variables to achieve the sustainable development goals. In this context, the study presents the broad features of the components of structural reform as a major driver towards sustainable development with a global perspective to meet the requirements of sustainable development, as an evolution of the New Public Management perspective as a model for administrative reform. This paper deals with contemporary trends in public administration towards structural reform of institutions and digital governance to face local and international changes and challenges, which look to contribute to achieving sustainable development.

How to Promote Public Engagement and Enhance Sentiment Through Government Social Media During the COVID-19 Crisis

In the period of public health crisis, effective and efficient transmission of crisis information to the public through social media is an important support for achieving social stability and orderly online public engagement. From the perspective of public value management, this study systematically investigated how local government agencies in China used social media to promote public engagement and raise public sentiment during the COVID-19 crisis. Using data captured from the “Wuhan Release” Sina Weibo account, the authors studied the factors that influence public engagement, including information sources, language styles, and media types. Further, it explores the influence of the interactive effects of public value with information sources, language styles, and media types on public engagement and public sentiment. The results show that the consistency of government response content and public value promotes public engagement and raises public sentiment. This research provides enlightenment and ideas for cognition, understanding and governance of public opinion in practice.

Is a more transparent, connected, and engaged city a smarter investment? A study of the relationship between 311 systems and credit ratings in American cities

It has been noted that “the impact of technologies to foster public value creation using open data and transparency websites, crowdsourcing and participation platforms, smart city sensors, or social media technologies, among others, remains broadly unexplored from the perspective of public sector management” (Criado & Gil-Garcia, 2019). The public value of having a higher municipal credit rating reduces borrowing costs and consequently lowers the cost to manage government programs. In this article, the relationship between credit ratings and local governments' decisions to utilize one of the first sets of information and communications technology (ICT) innovations is investigated—the 311 system (non-emergency versions of 911 that use phone, web, and mobile application interfaces)—the analysis pairs longitudinal financial data with information on the implementation of 311 systems. The results of our analysis demonstrate that access to 311 systems, particularly web/mobile-based 311, can positively influence a city's credit rating. Additionally, we find that the length of time since 311 was adopted is positively related to credit ratings. The effect is visible with phone-based and web/mobile-based 311. These results suggest that cities with 311 systems and those with 311 in place longer have higher credit ratings. These results could indicate that cities with 311 are better managed or simply more transparent to investors, thus posing lower risks.

Local government’s role in promoting city hospitality: a meta-ethnography with a public management perspective

PurposeAdopting a public-management perspective, this study aims to conduct a meta-ethnography to discern local government’s role in city hospitality in terms of promoting the welcome the city gives its guests, filling a gap in research into the subject.Design/methodology/approachThe authors used the seven-step iterative approach of Noblit and Hare’s meta-ethnography. By conducting a systematic search in the major bibliographic databases, ten qualitative studies on city hospitality were identified that met the criteria to be included. Concepts alluding to a local government’s role in city hospitality were coded in NVivo 11 software, translated and interpreted through the lens of public management. A total of 14 semi-structured interviews with experts were also conducted to further validate the meta-ethnography findings.FindingsSix interrelated, third-order constructs were developed and conceptualized into an articulated model describing local government’s role in city hospitality from a public-management perspective: advocating, co-creating, strategizing, planning and implementing city hospitality, and promoting it into a sustainable tourism development. The model, also substantiated by expert feedback, describes local government actions to promote city hospitality and achieve sustainable tourism. It highlights a responsive, proactive and collaborative role for local government as a key actor responsible for the strategic management and co-creation of city hospitality.Research limitations/implicationsThe study introduces public governance cues into a city hospitality context, with theoretical and practical implications for hospitality and tourism researchers, businesses, politicians, public managers, city officials and destination marketing/management practitioners.Originality/valueThe study proposes an original conceptual model that serves as an overarching framework and operative tool for understanding and practicing city hospitality in a contemporary public-management perspective. This lays the foundations for the development of a broadened notion of hospitality management, extended from the traditional context of the hospitality industry to that of the city or place. The study also showcases how meta-ethnography can be an effective methodology in business, management and accounting research, within which it is still a novelty.

Cost-Effectiveness Analysis of the Application of a Porcine-Derived Fibrin Sealant for the Treatment of Cerebrospinal Fluid Leak in China

This study aimed to evaluate the cost-effectiveness of a porcine-derived fibrin sealant (PFS) for treating cerebrospinal fluid (CSF) leaks in cranial surgery compared with sutures alone from the perspective of public hospital management in China. A decision tree model of cranial surgery patients with intraoperative CSF leak was constructed in R 3.6.3. The cost-effectiveness of using PFS with dural sutures was compared versus using sutures alone. Efficacy and safety data were obtained from a randomized controlled, single-blinded clinical trial that enrolled 200 patients (NCT03110783). Effectiveness was measured as the success rate of CSF leak treatment and the rate of postoperative complication. Hospital procurement costs were used to provide cost measurements from the hospital administrator's perspective. The PFS strategy had a higher success rate of CSF leak treatment (97.81% vs 49.21%) and a lower complication rate (9.49% vs 14.29%), based on results from the clinical trial. Using PFS also resulted in cost savings amounting to $374.97 in additional intraoperative CSF leak repairs ($18.07 vs $393.04) and $66.68 in postoperative complication treatment ($131.90 vs $198.58). Both one-way sensitivity analysis and probabilistic sensitivity analysis confirmed that the model results were stable against input variations. The decision tree analysis revealed that using PFS in conjunction with sutures was associated with improved clinical performance and lower overall costs. PFS in combination with sutures is the dominant strategy for treating CSF leak from the perspective of hospital decision-makers.

ANALYSIS OF PUBLIC SERVICES INNOVATION SMART KAMPUNG BANYUWANGI MODEL IN THE PERSPECTIVE OF PUBLIC SERVICE MANAGEMENT

This study aims to analyze and describe the Kampung Pintar model from the perspective of public service management carried out by the Banyuwangi Regional Government. Smart Kampung is one of the innovation models of the Banyuwangi Regional Government which was adopted from the Smart City concept referring to the development of urban areas, while the Smart Kampung concept refers to the concept of developing rural areas which aims to develop and empower the community. IT technology-based village government should provide solutions to problems faced by rural areas which include low levels of economy, health, education, poverty, weak legal knowledge, and limited access to technology. This study uses a qualitative method, with an analysis of the smart village model study conducted in the Banyuwangi Regional Government, East Java, Indonesia. The research results demonstrate that the Smart Village model has succeeded in solving many problems that occur in rural areas. This is based on evidence that rural communities were given convenience in online services in every village in managing birth certificates, population, health, and there was a significant increase in the village economy after implementing the creative economy program in the village. This study concludes that the Smart Village model positively and significantly impacted solving problems in rural areas, and producing optimal performance in providing public services to people in rural areas.

Research on New Public Management from a Multi-dimensional Perspectiv

At present, community pension has become a new type of pension. However, with economic development and social transformation, our country has entered a special period of diversified interests and complex contradictions. Environmental mass incidents show a high incidence trend. "Dilemma." This article uses a new perspective of behavioral public management to analyze the interaction between the government and the public in the decision-making process of environmental projects, and draws the conclusion of "two transformations": the cognitive framework of "public management". Scientific understanding is needed. Transform into the cognitive framework of "public epistemology"; accordingly, the interactive mode of the one-way role of the government and the people and the intermediary influence of experts needs to be transformed into the two-way role of "public epistemology". Based on the interactive mode in which the government, the people and experts play a regulatory role, it is recommended to transform the path dependence of government decision-making led by bureaucratic experts and technical experts into completely democratic decision-making.

A Study of Grassroots Petition Service from the Perspective of Public Management

A Study of Grassroots Petition Service from the Perspective of Public Management

Using Sociological Theories and Methods to Analyze the Solutions and Measures of Environmental Pollution Problems.

In order to further improve the effectiveness of environmental pollution control and improve the quality of the atmospheric ecological environment, this article discusses regional environmental pollution control from the perspective of sociological theories and methods. Therefore, the article starts with the characteristics of environmental air pollution, combined with linear regression analysis and PSR model principal component analysis, focuses on the impact factors of environmental pollution, and concludes that the weights of pressure layer, state layer, and response layer for the impact of environmental state are 0.4824, 0.261, and 0.1207, respectively. On this basis, from the perspective of social, collaborative governance, and public management, this article focuses on the political measures of environmental pollution.

Factors of Social Public Crisis Caused by Sudden Major Epidemic–The Enlightenment of “SARS” on Prevention and Control of COVID-19

ABSTRACT To collect and sort out key measures in the process of disposing SARS pathogen in China in 2003 and afterward. Based on the perspective of public crisis management, analyze the main factors that may cause a public crisis in a sudden and important epidemic situation. This paper explores the possible factors that induced public crises during the handling of epidemic events, and then combs the path from public events to public crisis events. We find that urban residents are more sensitive than rural residents, and are prone to cause multiple public crises, which last longer and have greater intensity. Although the duration of public crisis is relatively short and the intensity is relatively low, the importance and urgency of public crisis incident handling and emergency countermeasures formulating cannot be ignored. At the same time, as all levels and departments are pursuing the goal of maximizing their own interests, the contradiction between the individual rationality of each level and each department and the collective rationality of the entire society will inevitably arise. Accelerating the establishment of social contradictions and emergency evolution models and coping mechanisms of the multi-layered and multi-sectoral dynamic gambling, so as to better build a warning and emergency management system of social contradiction and emergency public emergency. Finally, there is a gap in the education of citizens’ crisis awareness and response ability. The public generally has poor social alertness, lack of crisis knowledge, low level of public participation in early warning, and inadequate ability of government officials.

Performance Measurement and Professional Decision making: A Resolvable Conflict?

ABSTRACT Does performance measurement clash with professional decision-making? From a public management perspective, professional decision-making may imply a lack of accountability and self-interested behavior. Performance measurement offers a solution to those concerns. From the professions’ point of view, performance management hijacks the autonomy of street-level professionals and contributes to deskilling. We examine an example of such a clash in record keeping in a Danish family center, and we show why and over what professional staff disagree. Results point to the role of managers in securing improvements by changing the record-keeping system to enhance effective professional treatment. This can contribute to a shared rationality among social workers and allied professional staff.

The Chinese system of government relief supplies: from the perspective of knowledge management

PurposePublic crisis often generates new knowledge that should be incorporated into a government’s macro-control to ensure the relief supply. From the perspective of public crisis knowledge management, the Chinese system of Government relief supplies can be considered as a special case of the knowledge system. This paper aims to investigate the supply and production mechanism of relief goods and explore the advantages of the Chinese system when a sudden public crisis occurs.Design/methodology/approachUnder the Chinese system, the authors construct a relief supply chain model consisting of the Chinese Government, one manufacturer and one supplier, where the supplier has no capital constraints. Given the demand for relief goods, the government purchases from the manufacturer with a guide price. Then, the manufacturer decides on its order quantity and offers a wholesale price to the supplier. The supplier has a random capacity and decides on the level of knowledge acquisition to improve its capacity.FindingsThe authors first obtain the analytical solution for the manufacturer to motivate a high level of knowledge acquisition from the supplier. Specifically, the manufacturer’s optimal order quantity is equal to the demand and the optimal wholesale price has a cost-plus form that reimburses the supplier for its production cost and knowledge-acquisition cost. Next, the authors derive the optimal guide price for the government, which should be set to subsidize the manufacturer with a proportion of the sourcing cost. Finally, the authors compare the Chinese system with the market mechanism where the supplier has capital constraints and confirm that the Chinese system is more beneficial to both the manufacturer and the government.Originality/valueQuantitative research on the Chinese system of Government relief supplies is difficult to be conducted. This paper provides feasible and practical methods to quantify the benefits of the Chinese system. The results reveal that the Chinese system is an effective mechanism of public crisis knowledge management, which can be helpful to the government’s policy-making in practice.

Suggestion on the Development and Utilization of Gem and Jade Resource in Western Yunnan Province

The West Yunnan Province is rich in precious jade resources, of which the Nanhong agate and quartzose jade (Huanglongyu) produced in the Baoshan area are the most representative. Based on the mineral resources of Nanhong agate and quartzose jade (Huanglongyu) in the area, this paper analyzes the corresponding benefits of the gemstone resource development and utilization to the local jewelry industry, and puts forward suggestions on the development and utilization of the resources from the perspective of industrial development and public management, and provides references for the formulation of industrial development policies. Through the comprehensive investigation and research on the output and market situation of the two kinds of precious gemstone, the problems existing in the exploitation of the resources in this area are analyzed, and the development plan of the gemstone resources is put forward. The governors should pay attention to the environmental protection factors in mining, strengthen the protection of cultural heritage, and speed up the industrial transformation and upgrading.

Historical Dilemmas of Coronavirus Disease (COVID-19): Public health emergency, Management perspectives and Global impacts

A neglected disease originated from Wuhan (China) conquered all worlds with doubt and fear. The current outbreak of viral coronavirus disease (COVID-19) quaked the world with the anxiety of economic and healthcare disturbances. The risk of further spread compelled the World Health Organization (WHO) to declare it as a national emergency and other countries obligated the decision with the provincial lockdown. In the present review, we have discussed the various aspects of pandemic spreads, its historical context and the latest investigations demonstrating the current scenario of COVID-19 in the world. Besides, we have highlighted the various aspects regarding the COVID-19 like preparedness and necessary aspects which will help for risk assessment and crisis management. Rapid sharing of scientific information is an effective way to implement awareness and response. In this perspective, we are providing frontline facets that can be helpful for epidemiologists and research scholars for further assessment and real-time guidance.

Applying Bayesian Belief Network to explore key determinants for nature-based solutions’ acceptance of local stakeholders

Existing research stops short of explaining why local stakeholders have a low acceptance of nature-based solutions. In this article, the public, government, and project management perspectives are combined to examine the factors that influence nature-based solutions acceptance at the community level. Based on the survey data of 657 respondents in Guyuan, China, the study has found that government-, and project-related factors are more likely to influence the degree of community acceptance to nature-based solutions through the Bayesian Belief Network. These factors include the availability of feedback and the availability of information from the government perspective and project design and location from the project management perspective. Only one public-related factor is identified to influence community acceptance significantly, namely, personal experiences. In addition, this study found a large portion of respondents belongs to the silent majority in the survey that holds neutral views towards nature-based solutions. Finally, recommendations are given on translating the key determinants for Nature-based solutions that were found into NBS policies.

Research on College Students’ Entrepreneurship service system based on public management environment

The employment and Entrepreneurship of college students is an important aspect of people’s livelihood. Under the background of "mass entrepreneurship and innovation", from the perspective of public management, this paper discusses and analyzes the current situation and construction strategies of College Students’ Entrepreneurship service security system from the perspective of public management. This article mainly from the entrepreneurship skills training, funds and policy support measures, optimizing business environment, encouraging qualified college students to actively participate in the entrepreneurial tide, in order to provide certain reference for college students’ Entrepreneurship service.