Emotional Perspective Research Articles

Affected Mexico human papillomavirus vaccine: a proposal for collective health care

The objective of this article is to analyze the process of formation of Afectadas México Vacuna Virus del Papiloma Humano, a group of mothers organized from the health affectations of their daughters attributed to the immunization against this virus, as a space of collective care. The qualitative research, with in-depth interviews and an analysis from the sociocultural perspective of emotions and crossed by gender, has focused on reflecting on the causes that have led these mothers, as primary caregivers in the process of care and attention to the health of the affected daughters, to build alternative spaces of visibility, mutual support, dialogue and collective denunciation, taking as main tool the use of social networks and digitality, as these are the most used means of mass contact at present, with projection to different social spheres. From this study it has been concluded that the competent contexts to the health-disease-care process are not alien to social responses that take shape in organizations of denunciation, rejection and protest, even from a non-physical and conventional mobilization. The post-vaccine effect has served to make it clear that health is also a matter of social and political competition, in which emotions are the binding element that strengthens the union. The experience with the loss of the daughters' health links the expressions of feeling in action, interaction and politicization of women from their own material and ideological resources.

Understanding and Addressing the Individualized Emotional Impact of Aphasia: A Framework for Speech-Language Pathologists.

Emotion plays an integral role in communication and has long been considered relevant to aphasia rehabilitation. Speech-language pathologists (SLPs), however, may sometimes wonder how or whether to address emotional responses. The purpose of this article was to (1) present a framework that clinicians can use to understand individualized emotional responses in aphasia and (2) discuss examples of how the framework informs practical strategies that SLPs can use to provide emotional support to people with aphasia (PWA). Drawing upon a cognitive-motivational-relational theory of emotions perspective combined with emerging research in aphasia, I show that emotion impacts and is impacted by both language processing and social participation, but this impact should be interpreted in light of individual variability. Personal characteristics, environmental conditions, and cognitive appraisal, considered within a specific cultural context, help account for individualized emotional responses. SLPs should consider interactions among emotional response, language processing, and social participation in aphasia while recognizing each person's unique perception of the situation and resources to cope with it. Additionally, the presented framework provides insights about how SLPs could offer emotional support to PWA. Specific examples related to harnessing situational demands to improve communication, employing active listening, facilitating reappraisal, and strengthening social support are discussed.

Emotions and Education: Media Representations in the Discourse on School Closures in Polish and British Internet Portals

The aim of the article is to present the representations of emotions (happiness, anger, sadness, fear, worry, stuckness, compassion, dumbing, stagnation, humiliation, sense of guilt, hope, hate, sense of privilege solidarity, boredom, banality), neighbourly solidarity in the texts of the opinion-forming portals Polityka (PL) and The Spectator (UK), referring to school closures due to the Covid-19 pandemic, and their media representations in the public (the perspective of a teacher, school headmaster, member of the government, expert) and private domain (the perspective of a student and parent), in the processual approach (a catalogue of events), in the context of technological changes (distant learning), as well as socio-cultural (human relationships, domestic violence) and economic (social benefits) contexts.
 Our hypothesis is that, in line with the concept of the culture of fear by Frank Furedi, the way the internet content is created and construed is supposed to evoke the emotion of fear. We performed a quantitative and qualitative analysis of the content of 78 articles published in Polityka and 12 in The Spectator, between 1 March 2020 and 30 July 2020, found with the use of a search engine.
 We observed at least three levels of information sources on emotions in the studied groups: the main character of the article, the one who experiences emotions (perspective of the sender); the author/editor of the article, who does evaluation and interpretation (perspective of the gate-keeper) and the reader (perspective of the addressee). On these levels, emotions can result from their literal identification; from an interpretation of a given situation, from the situational context (contextual emotions) and from the non-verbal clues and physical reactions of the organism.
 The hypothesis was partially confirmed. Despite the fact the school closures, as represented by the media, generates mostly the emotion of fear, the emotion prevalent in the discourse on the consequences of school closures and on the evaluation of remote education is sadness (Polityka) and compassion (The Spectator). However, the dominant emotion, both in the public-private and public domain, is the one of sadness.

Intercultural Competence and Intercultural Sensitivity Levels of EFL Preparatory Students: Insights from a Turkish Context

Effective communication between people with different emotional, cognitive, and behavioral perspectives requires skill in handling communication. Learning intercultural communication skills (IC), which are more important than language proficiency and communicative competence, is necessary for teaching foreign languages as English becomes a global language. Effective communication in English language classes, thus, requires multicultural sensitivity and competency. Intercultural competence (IC) is crucial in a globalized society where people must behave ethically and competently in cross-cultural relationships. As societies strive toward collective goals and establish lasting social, cultural, and economic connections with diverse cultural groups, intercultural sensitivity is gaining importance at all educational levels, particularly for foreign language learners. Many students lack intercultural knowledge, abilities, and mindsets. This study examines how EFL preparatory students perceive their intercultural sensitivity and competencies, whether there exists a statistically significant relationship between these two variables, and whether these variables show a difference regarding the participants’ demographics. The study adopted a descriptive methodology by using a correlational survey method. Data were collected from EFL preparatory students at a state university in western Türkiye by using the Intercultural Sensitivity Scale and the Intercultural Competence Scale (ICS). Convenience sampling technique was used to collect data. T-test, Pearson correlation, and Spearman's Rho tests were used to calculate frequency and percentages with SPSS program, version 22. The results showed that EFL preparatory students demonstrated a high level of IS and IC levels; however, the participants’ IS and IC levels did not significantly differ by their demographics. Educational implications were suggested in the light of the literature.

Emotional arousal in customer experience: A dynamic view

Customer emotion in services has been extensively studied, but prior research has overlooked the dynamics of emotion over time. Our research addresses this gap by studying how emotional arousal varies throughout a service encounter. Drawing from the psychology literature, we identify certain features (or patterns) that characterize how arousal varies throughout a service encounter and predict how they may affect customer approach response (e.g., spending, unplanned purchases). We explore the effect of these features in field studies in two stores using a psychophysiological measure (electrodermal activity) to capture arousal over time. We find that (1) the highest arousal level reached during the encounter and (2) the skewness of the distribution of arousal levels (i.e., the frequency of lower arousal levels relative to higher ones) predict customer approach response. This paper opens new avenues for understanding customers from an emotional perspective, which can improve the customer experience in service encounters.

How do e-commerce anchors' characteristics influence consumers’ impulse buying? An emotional contagion perspective

Live streaming e-commerce is a novel type of shopping that induces widespread instances of emotional, impulse buying behavior: immediate purchases driven by strong emotional responses. This research aims to provide an in-depth analysis of how the characteristics of anchors in affect consumers' impulse buying from the perspective of emotional contagion. Based on the attitude-behavior-context theoretical framework and the emotional contagion theory, this study builds a research framework, aiming to explore the influence mechanism of anchors' characteristics on the consumers' impulse buying behavior, and further explores how viewer engagement in the live-broadcast room affects consumers' emotional experiences of anchors. In addition, artificial neural networks were used to rank the relative importance of various influencing factors. The findings from analyzing 327 valid questionnaires revealed that the pleasure emotion is the key influencing factor driving consumer impulse buying, which is facilitated by the anchors' similarity, attractiveness, professionalism, and interactivity. The neural network model also confirmed that anchors' attractiveness had the greatest positive influence on consumers' pleasure emotions during the process of triggering consumers' impulse buying, followed by anchors' similarity, professionalism and interactivity. However, further research showed that the negative moderation of viewer engagement could reduce the influence of anchors' similarity (P < 0.1) and attractiveness (P < 0.05) on consumers' pleasure emotions. Thus, e-commerce anchors can guide consumers to resonate emotionally and increase their desire to purchase by displaying personal charm and sharing common interests. Especially in the broadcast room with low viewer engagement, it is necessary to pay attention to the emotional experience of consumers and to increase the viewer's participation through more interaction and guidance.

Inclusion body myositis—health-related quality of life and care situation during phases of the “patience journey” in Germany: results from a qualitative study

BackgroundTo understand the health-related quality of life (HRQoL) in inclusion body myositis (IBM) from a holistic perspective on the background of a complex care situation. The focus was on how the patient journey may be structured over the course of this rare disease.MethodsAn exploratory qualitative study was performed via in-depth semi-structured interviews. Seven patients (males n = 5) with 2011 European Neuromuscular Centre (ENMC) IBM criteria from the German IBM patient registry were interviewed for this study. The dynamic network approach of resilience and the throughput-model of health services research were used to structure the qualitative analysis.ResultsOur results suggest that IBM patients experience the holistic HRQoL and care situation typically in four phases: (1) uncertainty about physical vulnerability until diagnosis, (2) promising treatment approaches, (3) self-management and dyadic coping, (4) weak body, busy mind and caregiver burden. The homophonous in-vivo code “patience journey” describes the frequently reported emotional perspective of the patient journey. Although the overarching theme of perceived social support varied throughout these phases, a reliable patient-partner-dyad may lead to improved HRQoL in the long-term.ConclusionsNew hypotheses for future quantitative research were generated to better understand the IBM patients’ burden in the long term. The identified relevance of social support emphasizes the patients’ need to handle IBM as manageable in medical settings. During exhausting phases of IBM progression, more effective care elements for patients and their partners could disclose varying needs. Strengthening multi-professional healthcare services via individualised informational, practical, or emotional support could improve HRQoL, especially since there is no curative treatment available so far.

Circles of alienation: examining first-hand experiences of citizenship deprivation through the perspective of emotions and estrangement

ABSTRACT Many states have recently re-discovered citizenship deprivation as a tool to exclude undesirable citizens. Scholars have primarily discussed the implications of this policy (re)turn from perspective of the state and the migrant communities targeted, while leaving embodied experiences of denaturalisation unexamined. This article draws on a unique interview material with 28 individuals in a hard-to-reach group: people facing citizenship deprivation and statelessness or deportation from Norway. In 2015–2016, the Norwegian government stepped up efforts to uncover and sanction cases of naturalisation fraud. Legal reinforcement was coupled with government rhetoric that spread fear and insecurity in the targeted populations. As such, it is exemplary of affective governance. Inspired by Ahmed’s economic and relational perspective on emotions, this article asks: what emotions circulate and stick in the affective economy of denaturalisation? How do these emotions shape individual bodies, families and communities exposed to denaturalisation? Exposure to denaturalisation gave shape to three constellations of emotions and estrangement: (i) pain, anger, and alienation from the national body, (ii) fear and destabilisation of families and communities, and (iii) exhaustion and self-estrangement. Undergoing the process of citizenship deprivation is therefore not only a deeply unsettling, embodied experience but also a process that reshapes social relations.

How Well Do Dogs Cope with Air Travel? An Owner-Reported Survey Study.

It is estimated that 2 million domestic animals travel on commercial flights every year in the US alone and that dogs make up 58% of pets travelling worldwide. There has been little research on the welfare effects of air travel on dogs. The purpose of this owner-reported study was to understand how well dogs cope with and recover from air travel from a physical, mental, and emotional health perspective. An online survey questionnaire was distributed globally to pet owners whose dogs had travelled by air in the last 12 months, and the results were collected and analysed. Information was received about dog and owner demographics, logistics, and preparation for travel, as well as the dog's experience of air travel. Results showed that most dogs cope with and recover well from air travel but that there is a group of individuals who suffer physical, mental, and emotional ill health consequences during or after air travel, including death. Stress management products such as anxiolytic medication, supplements, and pheromones were underutilised and, in some instances, actively discouraged. More education of all stakeholders of pet air travel is needed to improve the physical, mental, and emotional health and welfare of canine air travellers.

Brand image design on consumer bipolar disorder based on cognitive psychology

BackgroundBrand image design starts with sensory stimulation. Consumers experience the brand image, recognize the brand, and purchase goods through their senses, which is a comprehensive experience. Eliminating psychological barriers requires starting from an emotional perspective, as brand emotionalization often occurs from the beginning of user contact, and is conveyed through the senses to establish a “sensory” level emotional experience. This study utilizes cognitive psychology to analyze consumers’ bidirectional emotional barriers and establish a positive and emotional brand image.Subjects and Methods This study uses SWOT analysis and semantic difference analysis methods. In terms of graphics, colors, and fonts proposed by a certain brand, eye tracking experiments will be conducted to collect images. 10 samples that meet the standards will be selected for redesign, and 4 of them will be evaluated through a questionnaire survey. SPSS23.0 statistical software will be used for statistical analysis to compare the significant differences in the results, and select the design scheme that best meets the emotional needs of consumers with bipolar disorder.Results This brand image design based on cognitive psychology has analyzed the emotional characteristics and aesthetic experience of depressed consumers, and the sensory needs of patients with bipolar disorder are more moderate and smooth sensory elements.ConclusionsThis study utilizes a multi-sensory participation in brand image design and sensory interaction design mechanism, focusing on consumers themselves, allowing bipolar disorder groups to fully experience brand information and create a pleasant experience, and integrate into society.AcknowledgementGeneral research projects of Pass College of Chongqing Technology and Business University in 2020 (No. KY202010).

NFL fandom and unhealthy eating behavior: Exploring the role of introspective focus from a functionalist perspective of emotions

ABSTRACT We examine the effects of team identification on unhealthy eating behavior. Leveraging the functionalist perspective of emotions, we also examine how an introspective focus on particular affective states impacts this phenomenon. The results of two online studies (one cross-sectional survey, one experiment) indicate fans display emotional eating, implicit preferences toward high-calorie, indulgent foods, and higher body mass index (BMI) numbers when they identify highly with a sport team. Further, fans’ introspective focuses on anger and happiness (vs. hope) lead team identification to have a more positive (vs. more negative) relationship with indulgent food consumption. We contribute to the literature by highlighting how sport fans’ goal-directed food consumption is driven by their affective states. After presenting findings, we unpack implications of this project for population health and promotional practices for policy-makers and managers.

Theoretical development of the tourist experience: a future perspective

ABSTRACT The tourist experience is a widely explored phenomenon in tourism research because of its importance to the design and provision of quality products and services and the enhancement of destination branding. Various theories and theoretical frameworks have been applied to understand tourist experiences, including the constructivist, experiential, and emotional perspectives. However, recent systematic literature reviews of the theoretical underpinnings of tourist experience research is lacking. This study aims to address this gap by conducting a contemporary systematic literature review of the progress of theoretical developments in tourist experience research. This review explores the evolution of theoretical frameworks applied in previous studies and summarizes them into four main stages: descriptive, experiential, transformative, and scope-expanding. This study is significant in identifying different dominant theories over time. It enhances our understanding of the theoretical foundations of tourist experience research and provides insights into possible theories that could guide future research. This study concludes by examining the practical implications for destination managers and policymakers in dealing with the changing patterns of tourist consumption of experiences, one of the most important issues for tourism destination marketing and development. This involves adapting strategies to meet the growing demand for personalized, authentic, and interactive experiences.

The Dangers of Procrastination for Learners

Procrastination behavior in doing assignments or what is currently known in the world of education as academic procrastination, is a behavior that is very often done by some students. This procrastination itself has various impacts and can cause harm to students related to their academic life. This research will not only discuss the impact of procrastination but will also reveal what are the dangers of procrastination for students using the literature study research method. The results of this study show that procrastination can harm students from a physical, psychological, or emotional perspective. If procrastination is continuously carried out by students, there will be physical disorders in the form of health problems, psychological disorders in the form of high stress, and emotional disorders in the form of high anxiety.

Exploring Resource-Based Actor Engagement in Microfinance Institutions: The Service-Dominant Logic Perspective

Actor engagement is an emerging area of research in service-dominant logic yet equated with the traditional view of customer engagement. The narrow explanation of cognitive and emotional perspectives obstructs the theory building to further understand the resource-based perspective of actor engagement, thus warranting an inductive inquiry. The interrelated categorization is also a missing link in the literature, and this study fills this gap. This qualitative study explores antecedents of actor engagement with a resource-based perspective at pre, core, and post-service encounters. While adopting the qualitative Gioia methodology, twenty-five customers of microfinance institutions were interviewed to explore the phenomenon. Our study reveals that in the pre-resource integration phase, the value fit and actors' dexterity are the antecedents that bring actor engagement. The alignment of integrated resources and service interaction disposition ensures engagement at the resource-integration phase, whereas, in the post-integration phase, actor engagement is affected by the service outcome. Furthermore, the actors' association with networks influences the engagement, and information gateways interconnect all three phases. This study offers four unique propositions to explain interrelated resource-based actor engagement. Microfinance institutions moving towards digital banking can adopt the study findings to redesign engaging strategies at an actor-to-actor level to ensure brand loyalty and commitment. Researchers can quantitatively test the proposed propositions for further conceptual advancement.

Evaluation of the Quality of Living Street Space from an Emotional Perspective

This thesis explores street renewal and emotional experience repair based on the concept of emotional design, aiming to build a street space with a sense of belonging, identity, and intimacy. An evaluation model from the emotional perspective was constructed by eight elements, and an AHP method and SD questionnaire were applied for investigation. The final results show that pedestrians rate the smoothness of the road surface the highest while rating the completeness of landscape features and public service facilities the lowest. This thesis provides reference value for street space quality and emotional experience and offers guidance and suggestions for urban planning and street renewal.

NATIONAL HATE TOWARDS GLOBAL BRANDS

Brand hate refers to a phenomenon in which consumers develop negative emotions and relationships towards brands. Given the empowerment of consumers on social media, the construct has increasingly attracted the attention of marketing scholars and practitioners. The objective of this paper is to explore how consumer generated content in social media platforms enable the development of brand hate. On February 6th, 2023, a devastating earthquake affected 10 provinces in Turkey leading to the death of more than 50000 citizens. While several institutions immediately started taking measures to help those in need, some brands remained silent on social media. This silence initiated consumers’ social media protest. Data was collected from the official social media accounts of two global brands, Starbucks and Netflix, and data was analyzed using sentiment analysis. The research findings advance current research on brand hate in several ways: the phenomenon is explored in the intersection of several antecedents, employing an emotional and relationship perspective, collecting data from a collectivistic culture, and using new data collection and analysis methods.

Virtual reality’s impact on destination visit intentions and the moderating role of amateur photography

FinalidadEsta investigación analizó los efectos de las experiencias de realidad virtual (VREs) y las emociones en las intenciones de visita a destinos vacacionales aplicando el modelo estímulo-organismo-respuesta (S-O-R). También examinó el papel de la fotografía amateur como moderador en la relación entre las VREs, las emociones y las intenciones de visita.Diseño/metodología/enfoqueLos datos primarios se recogieron mediante una encuesta con cuestionario estructurado administrado en la India, y se utilizó la modelización de ecuaciones estructurales (SEM) para examinar las relaciones entre las variables. La encuesta principal fue precedida de un estudio piloto. Se aplicó la técnica PLS-SEM para medir el efecto moderador de la fotografía amateur.ResultadosCuando las personas poseen un alto nivel de emociones positivas en la etapa previa al viaje con participación en VRE, sus intenciones de visitar destinos son más fuertes. La fotografía amateur moderó las relaciones entre la interactividad del usuario, las experiencias memorables, las imágenes mentales y las intenciones de visita. No se encontró ningún efecto moderador significativo entre las experiencias emocionales y las intenciones de visita.Originalidad/valorEsta investigación tiene el valor de hacer varias contribuciones potenciales a las aplicaciones turísticas de la realidad virtual. Es el primer estudio que utiliza y pone a prueba el marco estímulo-organismo-respuesta (S-O-R) para analizar el comportamiento de los turistas desde la perspectiva de las emociones generadas por las aplicaciones de RV. El análisis se centra en el mercado turístico de la India, poco explorado en el contexto de la RV y desde la perspectiva de un país en desarrollo. La investigación hace hincapié en el uso de la RV como herramienta para comprender el comportamiento de los turistas, en lugar de centrarse únicamente en las intenciones de visita. Las conclusiones aportan valiosas ideas sobre la importancia de la RV en el turismo. Los conocimientos generados contribuirán a comprender el impacto de las experiencias de RV en las emociones y las intenciones de visita, así como el efecto moderador de la fotografía amateur. Se presentan implicaciones prácticas para los responsables de marketing de los destinos turísticos a la hora de desarrollar estrategias de marketing eficaces que potencien las emociones de los turistas y motiven las intenciones de visita.

‘We should no longer sit on packed suitcases’: German expellees’ emotions in post-war West Germany

ABSTRACT This article examines the integration into West Germany of those Germans expelled from Silesia, Pomerania and East Prussia after the Second World War through an emotional perspective. The focus on evangelical communities serves here the purpose of exploring the significant role of evangelical churches and pastors in comforting the expellees, as well as their wishes and expectations. Since expellees used to share existential and intimate questions with their pastors, this correspondence provides a closer look at their multifaced emotional universe, which often diverged from the stereotypical image proposed by the expellee political representatives. The discrepancy between these two images reflected the political rupture that occurred between the expellees and their political leaders from the mid-1950s. The article’s aim is to show that significant emotional reasons underlie this progressive political detachment that deals both with the transformation of the expellees’ idea of homeland and with the desire to look forward from the Nazi legacy.

Introduction: The Global 1970s from a History of Emotions Perspective

Abstract The 1970s have been identified through a range of emotional markers. This special issue critically analyzes the emotional history of this decade through a global perspective. In doing so, the contributions in this issue consider the different registers and scales at which emotions were experienced, perceived, and discussed. Drawing on discussions of gay liberation struggles in Latin America, decolonial movements in Palestine, the New International Economic Order, the North American Left, and forms of post-imperialist belonging in New Zealand and Australia, we detail how new emotional communities were produced and how distinct emotionalities were shaped in conjunction with shifting global politics.

Effects of Superior-Subordinate Guanxi on Employee Innovative Behavior: The Role of Follower Dependency and Work Passion.

In the face of an increasingly complex competitive environment, a company's ability to innovate is the key to a gaining sustainable competitive advantage. As the cornerstone of an organization's survival and development, employee innovative behavior is key to enhancing an organization's innovative capability. Based on a conservation of resources, this study investigates the mechanism of the role of superior-subordinate guanxi on employees' innovative behavior from both emotional and cognitive perspectives. Through the analysis of 305 full-time employees' research data, the results show that superior-subordinate guanxi can promote employees' innovative behavior by stimulating their work passion and reducing their dependence on superiors. Our research provides certain theoretical guidance and policy recommendations for enterprises to improve the innovation ability of employees by revealing the internal mechanism of superior-subordinate guanxi affecting the innovation behavior of employees.