Personal Knowledge Management Model Research Articles

Regression Analysis on Agent Roles in Personal Knowledge Management Processes: Significance of a Connect Agent in Mediating Human’s Personal Knowledge Management

Across the literature, there is a gradual development of research on personal knowledge management (PKM) from theoretical to technical perspective on managing personal knowledge over the computer and Internet technologies. This research domain has aroused the interest of researchers with the introduction of a PKM model to accommodate the understanding of PKM among knowledge workers. In this model, called the GUSC model, there are four main processes, which are Get knowledge, Understand knowledge, Share knowledge and Connect to knowledge sources. This model entails four cognitive enablers that are proposed to mediate the PKM processes. This paper analyses the quantitative data on the GUSC model to further understand the roles of software agents in mediating human’s PKM processes. It also analyses the role of cognitive enablers as mediating factors for the PKM processes, which are seen as potential strong notions for software agency. The results of the analysis show the significance of ‘connect’ as a role of an agent that depends on the rest of the factors. Based on the quantitative findings, it is recommended that the GUSC model is used to conceptualise an agent-based system, with cognitive enablers to determine the appropriate agent-mediated structure for the system.

From Skills and Competencies to Outcome‐based Collaborative Work: Tracking a Decade's Development of Personal Knowledge Management (PKM) Models

In the area of knowledge management, existing and past research has tended to focus on the enterprise level. The topic of personal knowledge management (PKM) has only seen growth recently although PKM is not new, as our ancestors sought ways to learn better and to improve their knowledge. However, there are very little empirical researches, or significant conceptual development has been done with PKM, and there is lacking paper to evaluate the previous PKM literatures. This paper aims to provide a critical review of the published literature related to PKM and the PKM models. From the previous literatures, it is clear that PKM is playing an important role at individual, organization, and social level. PKM has evolved from mere individual activities to something that are more outcome/impact oriented; from information handling skills to personal competencies, sense making, and self‐reflection; from individual focused to a community and social collaborative focused. A new PKM model is developed based on the recent research done by the authors. There are four core components in this new PKM model, namely personal information management, personal knowledge internalization, personal wisdom creation, and interpersonal knowledge transferring. At the end of this paper, the Web 2.0‐based PKM tools was evaluated and important roles were identified to facilitate the practicing of PKM. Copyright © 2011 John Wiley & Sons, Ltd.

The roles and values of personal knowledge management: an exploratory study

PurposeThis paper aims to describe the roles and values of personal knowledge management (PKM). It seeks to investigate the roles of PKM in the KM process cycle and assess the values for improving the competences of both individuals and organizations.Design/methodology/approachA research model was developed based on a critical review of KM and the PKM literature, followed by a survey of the KM participants in KM associations/interest groups/societies. The results and conclusions were made based on the quantitative analysis approach.FindingsThe results indicate that PKM is playing important roles in the KM process and both individuals and organizations are benefitting by PKM in improving their competences. The roles of PKM are positively correlated to the values of PKM for individuals and organizations. It is also found that the values of PKM for individuals are correlated to the values of PKM for the organization.Research limitations/implicationsThis study is intended as a starting point for exploring the roles and values of PKM. It aims to provide a generalized model of PKM, with further research required for specific contexts.Originality/valueThe conceptual model of PKM 2.0 was developed based on the research findings which provide a better understanding in the area of PKM. This model also sets the foundation for future research and draws the attention of both academics and business executives in this under‐explored area. Up to now, there is no PKM framework or model that leverages on the Web 2.0 concepts. This paper provides the first examination of such aspects.

Personal knowledge management

PurposeThe purpose of this paper is to discuss new approaches for managing personal knowledge in the Web 2.0 era. The paper questions whether Web 2.0 technologies (social software) are a real panacea for the challenges associated with the management of knowledge. Can Web 2.0 reconcile the conflicting interests of managing organisational knowledge with personal objectives? Does Web 2.0 enable a more effective way of sharing and managing knowledge at the personal level?Design/methodology/approachTheoretically deductive with illustrative examples.FindingsWeb 2.0 plays a multifaceted role for communicating, collaborating, sharing and managing knowledge. Web 2.0 enables a new model of personal knowledge management (PKM) that includes formal and informal communication, collaboration and social networking tools. This new PKM model facilitates interaction, collaboration and knowledge exchanges on the web and in organisations.Practical implicationsBased on these findings, professionals and scholars will gain a better understanding of the potential role of Web 2.0 technologies for harnessing and managing personal knowledge. The paper provides concrete examples of how Web 2.0 tools are currently used in organisations.Originality/valueAs Web 2.0 has become integrated in our day‐to‐day activities, there is a need to further understand the relationship between Web 2.0 and PKM.