The roles and values of personal knowledge management: an exploratory study

Abstract

PurposeThis paper aims to describe the roles and values of personal knowledge management (PKM). It seeks to investigate the roles of PKM in the KM process cycle and assess the values for improving the competences of both individuals and organizations.Design/methodology/approachA research model was developed based on a critical review of KM and the PKM literature, followed by a survey of the KM participants in KM associations/interest groups/societies. The results and conclusions were made based on the quantitative analysis approach.FindingsThe results indicate that PKM is playing important roles in the KM process and both individuals and organizations are benefitting by PKM in improving their competences. The roles of PKM are positively correlated to the values of PKM for individuals and organizations. It is also found that the values of PKM for individuals are correlated to the values of PKM for the organization.Research limitations/implicationsThis study is intended as a starting point for exploring the roles and values of PKM. It aims to provide a generalized model of PKM, with further research required for specific contexts.Originality/valueThe conceptual model of PKM 2.0 was developed based on the research findings which provide a better understanding in the area of PKM. This model also sets the foundation for future research and draws the attention of both academics and business executives in this under‐explored area. Up to now, there is no PKM framework or model that leverages on the Web 2.0 concepts. This paper provides the first examination of such aspects.