Performance Management System Research Articles

Measuring and Evaluating Marketing Effectiveness

The article presents marketing as a philosophy of entrepreneurship and a tool that is actively implemented and used in the process of the formation of tangible and intangible assets of market structures. At the same time, marketing is considered by the author to be the main factor in gaining the advantage of consumers, because, according to them, it acts as an effective means of increasing competitiveness and creating capital for commercial entities, as well as a source of cash flow. The paper notes that value creation, which involves marketing, is closely related to the rational search and use of material resources of energy and information. To manage the process of value creation, it is necessary to measure it, which can be considered the process of interaction of the measuring system with the object to be measured in a certain period. The article points out that everything that goes into creating added value is subject to measurement. It is not only financial, but also logistics, material, energy, information, marketing, and other flows, which is the first system of commercial structure. Marketing flows are also integrated into this structure, as it opens the door to identifying ways to improve market efficiency and explore new opportunities. The methodology of measuring and developing metrics of indicators of the economic effectiveness of marketing activity is based on the role and importance of marketing in the production process and meeting human needs. The measurement of marketing characteristics and the formation of marketing metrics should be based on the theory of economic measurements, the process of building relationships between the subjects of the marketing system in connection with the exchange of values. Marketing metrics act as a form of communication in the marketing performance management system and are a means of justifying critical success factors of marketing decisions, as well as a basis for a reasonable choice of criteria for economic evaluation of marketing expenses. Keywords: effectiveness, interaction marketing, measurement, metrics.

IMPACT OF CLASSROOM OBSERVATION TOOL AND RESULTS-BASED PERFORMANCE MANAGEMENT SYSTEM ON ELEMENTARY SCHOOL TEACHER PERFORMANCE

This literature review explores the implications of utilizing the Classroom Observation Tool (COT) and Results-Based Performance Management System (RPMS) on teaching performance among educators in public elementary schools. The COT serves as a structured instrument for assessing classroom activities, while the RPMS provides a framework for evaluating teacher performance based on professional standards. Through a comprehensive analysis of existing research and policy documents, this review examines the impact of these systems on teaching effectiveness and student outcomes. Research indicates that the systematic use of the COT allows educators to identify areas of strength and growth in their teaching practice, leading to targeted professional development interventions. Additionally, the integration of the RPMS ensures alignment between teacher assessments and professional standards, promoting accountability and continuous improvement in teaching practice. Studies have shown that educators who participate in regular classroom observations and performance evaluations experience enhanced job satisfaction and morale, leading to greater retention and commitment to their profession. Moreover, the implementation of these systems has been associated with improvements in student learning outcomes, as teachers are better equipped to meet the diverse needs of their students. However, challenges such as resource constraints and resistance to change may hinder the effective implementation of these systems. Moving forward, further research is needed to explore the long-term impact of the COT and RPMS on teaching performance and student achievement. Overall, this literature review highlights the importance of incorporating systematic observation and performance evaluation mechanisms into teacher professional development initiatives to promote continuous improvement in teaching practice and enhance student learning outcomes in public elementary schools.

The Influences of Multi-Level Environmental Regulations on Firm Performance in China

Abstract A multi-level perspective of how environmental regulations affect firm performance receives less attention. By document analysis and semi-structured interviews, this study examines the influences of environmental regulations from the central government, the local governments, and the corporate on firm performance with a case study based on a state-owned enterprise named SINOPEC Yangzi Petrochemical Company (SYPC) in China. The findings show that the regulations from different levels exert distinct but interconnected influences on performance of SYPC. The guiding concepts from the central government, the prescriptive standards from the local governments, and the performance management systems from the SINOPEC headquarters incentivize SYPC to innovate green technology. Technical upgrade, good relations with the government, and popularity in the public due to the implementation of regulations improve economic performance of SYPC, though which is not the priority of the company. SYPC actively implements environmental policies but also acts as a part of the strategy of SINOPEC circumventing regulations.

Effective Performance Climate for State-Owned Enterprises: A Case Study of BEI’s Performance Management System

Using BEI’s performance management system as a case study, this study investigates the creation of an efficient performance environment within the context of a state-owned enterprise in China. The company utilizes goal orientation and skills, competence, and knowledge orientation as primary components, underlining the importance of tracking and managing the performance process. This optimizes the application of performance outcomes, transforming employees' generalized knowledge, skills, and abilities (KSAs) into specific KSAs. This ensures a consistent performance climate with the strategy and thus improves organizational performance. Additionally, technical term abbreviations are explained upon first use. Focusing on KSAs and creating a performance climate that aligns with the strategy is necessary to improve organizational performance. This study outlines the implementation of a goal-oriented performance appraisal process and a corresponding performance appraisal system based on KSAs. Through a case study of BEI's performance management system, the research demonstrates its beneficial effect on corporate performance and thoroughly investigates its characteristic features, including legitimacy, effectiveness, relevance, fairness, and content environment. The study outlines the practical and enlightening effects of implementing an appropriate performance climate that aligns with Chinese state-owned enterprises’ cultural values. It also emphasizes the need for diverse organizations and industries to perform climate models that cater to their unique needs.

The collaborative approaches of the knowledge-based performance management system and lean six sigma to improve contractor productivity and safety performances

PurposeThis paper aims to design a hybrid model of knowledge-based performance management system (KBPMS) for facilitating Lean Six-Sigma (L6s) application to increase contractor productivity without compromising human safety in Indonesian upstream oil field operations that manage ageing and life extension (ALE) facilities.Design/methodology/approachThe research design applies a pragmatic paradigm by employing action research strategy with qualitative-quantitative methodology involving 385 of 1,533 workers. The KBPMS-L6s conceptual framework is developed and enriched with the Analytical Hierarchy Process (AHP) to prioritize fit-for-purpose Key Performance Indicators. The application of L6s with Human Performance Modes analysis is used to provide a statistical baseline approach for pre-assessment of the contractor’s organizational capabilities. A comprehensive literature review is given for the main pillars of the contextual framework.FindingsThe KBPMS-L6s concept has given an improved hierarchy for strategic and operational levels to achieve a performance benchmark to manage ALE facilities in Indonesian upstream oil field operations. To increase quality management practices in managing ALE facilities, the L6s application requires an assessment of the organizational capability of contractors and an analysis of Human Performance Modes (HPM) to identify levels of construction workers’ productivity based on human competency and safety awareness that have never been done in this field.Research limitations/implicationsThe action research will only focus on the contractors’ productivity and safety performances that are managed by infrastructure maintenance programs for managing integrity of ALE facilities in Indonesian upstream of oil field operations. Future research could go toward validating this approach in other sectors.Practical implicationsThis paper discusses the implications of developing the hybrid KBPMS- L6s enriched with AHP methodology and the application of HPM analysis to achieve a 14% reduction in inefficient working time, a 28% reduction in supervision costs, a 15% reduction in schedule completion delays, and a 78% reduction in safety incident rates of Total Recordable Incident Rate (TRIR), Days Away Restricted or Job Transfer (DART) and Motor Vehicle Crash (MVC), as evidence of achieving fit-for-purpose KPIs with safer, better, faster, and at lower costs.Social implicationsThis paper does not discuss social implicationsOriginality/valueThis paper successfully demonstrates a novel use of Knowledge-Based system with the integration AHP and HPM analysis to develop a hybrid KBPMS-L6s concept that successfully increases contractor productivity without compromising human safety performance while implementing ALE facility infrastructure maintenance program in upstream oil field operations.

Feature extraction for artificial intelligence enabled food supply chain failure mode prediction

The Farm to Fork Strategy of the European Commission is a contingency plan aimed at always ensuring a sufficient and varied supply of safe, nutritious, affordable, and sustainable food to citizens. The learning from previous crises such as COVID-19 indicates that proactive strategies need to span numerous levels both within and external to food networks, requiring both vertical and horizontal collaborations. However, there is a lack of systematic performance management techniques for ripple effects in food supply chains that would enable the prediction of failure modes. Supervised learning algorithms are commonly used for prediction (classification) problems, but machine learning struggles with large data sets and complex phenomena. Consequently, this research proposes a manual approach to feature extraction for artificial intelligence with the aim of reducing dimensionality for more efficient algorithm performance, and improved interpretability/explainability for benefits in terms of ethics and managerial decision-making. The approach is based on qualitative comparative analysis informed by in-depth case knowledge which is refined through Boolean logic, yielding solutions that reflect complex causality as opposed to single failure point modes. Two case exemplars are presented to support the proposed framework for implementation: export readiness of dairy supply chains under the Russia-Ukraine war, and egg supply chain sustainability during COVID-19 lockdown in the United Kingdom.

Insight into facilities management market in the UAE: trends, drivers, and threats

PurposeThe UAE is among the fastest-growing facilities management (FM) markets globally. Nevertheless, conclusive evidence on this market is scarce in the literature. Therefore, this paper aims to provide an in-depth insight into the FM market in the UAE.Design/methodology/approachFourteen interviewees were purposively selected to provide insight into FM status through their field experiences. A SWOT analysis of their answers held place.FindingsInterviewees revealed that the main trends of FM in the UAE include interests in sustainability, integration of technology, health and safety, outsourcing FM, switching to total facilities management (TFM), and performance management systems use. Besides, the quality of the service in the FM market is driven by the real-estate boom, services sophistication, the increasing awareness of FM and focus on the quality of services. Furthermore, the interviews found that the recruitment of poorly skilled labors can threaten the FM market to meet the allocated budget, misperception of FM, the value of money, the lack of continuous follow-up with recent advancements in technologies and the lack of performance measurement models.Originality/valueThis paper highlights the major trends, drivers and threats of the FM market in the UAE, and the implications of its findings can direct FM organizations and researchers in their practices.

Research on Multi-objective Optimization Model of Power Storage Materials Based on NSGA-II Algorithm

Aiming at the problems of slow convergence speed and low precision probability of multi-objective optimization of energy storage materials, a multi-objective optimization model of energy storage materials based on NSGA-II algorithm was proposed. The association rule set of storage materials in the joint supply chain operation performance management system is extracted, and the rough vector feature distribution set multi-objective optimization method is used to decompose and optimize the characteristics of storage materials in the joint supply chain operation performance management system. Using NSGA-II optimization analysis method, this paper summarizes the power storage materials under the joint supply chain operation performance management system, and summarizes three kinds of inventory control: periodic inventory, inventory coding, and computerized inventory. Combined with the positive regression learning method of organizational operational performance, the multi-objective optimization decision of electric storage materials under the joint supply chain operational performance management system is realized. The simulation results show that under the joint supply chain operation performance management system, the proposed method reaches the optimal convergence after 65 iterations, the convergence speed is fast, and the accuracy probability reaches 1.000 after 80 iterations, which solves the problems of slow convergence speed and low accuracy probability, and has a good scheduling ability of energy storage materials.

Enhancing Performance Management Systems in a challenging environment

Amidst the backdrop of military conflicts, climate change, pandemics, and social disparities, it is clear that firms must acquire the necessary skills to effectively learn, respond promptly, and mitigate these global occurrences. Increased invest-ment in the deployment of robust and efficient performance management sys-tems is necessary to effectively lead firms in implementing their corporate strategy. Performance measurement systems encompass many processes, methods, and tools that are designed to quantitatively assess critical factors in order to facilitate the execution of a strategy. Moreover, these systems may serve as catalysts to promote debates and conversations, leading to the identification of improvement activities for corporate goals and performance. As a result, firms can achieve more rational growth. Moreover, when used and adjusted correctly, performance as-sessment systems enable firms to adapt and progress in accordance with the eco-nomic and social environment, as well as technological advancements, thus facing challenging contexts. Indeed, in performance measurement systems, it is crucial to ensure that the pa-rameters and measurement methods are appropriately adjusted. This is necessary to avoid a situation where the company's strategic goals, such as digitalization or sustainability, are measured in an unsuitable manner, delayed, and without align-ment with the formulated strategy or necessary adaptations. The volatility caused by external variables, such as emerging technology, envi-ronmental issues, crises, and organizational restructuring, influences and drives companies to implement and increase the utilization of performance measure-ment systems, which must be custom-designed to be aligned with the company's requirements. Indeed, the consensus in the research is that there is no universally applicable performance management system. Instead, its design is contingent up-on contextual factors such as the environment, technology, strategy, and culture.

Pengaruh Tingkat Efisiensi dan Produktivitas SDM dalam Menjalankan Operasional Guna Meningkatkan Mutu Layanan Jaminan Kesehatan Nasional (JKN)

In the era of globalization and digital, innovation is one thing that is discussed a lot by humans in order to try to create a form or thing or object that can make an activity more effective and efficient. The challenge to continue to innovate does not only come to individual people but also extends to the organizational scope. This research aims to look at the dynamics that occur in the innovation process carried out by BPJS Health by taking a case study on the SDM performance management system. Data was obtained through interviews and observations, research sources used a qualitative approach. With the aim of knowing the influence of the level of efficiency and productivity of human resources in carrying out operations in order to improve the quality of national health insurance services (JKN) . The innovation of the performance management system at BPJS Health is a concrete form that the organization sees employees as talents and as the main competitive asset and key factor for the organization's success in the future.

Employment relationships and work engagement predict performance management systems in South Africa's public sector

Employment relationships and work engagement predict performance management systems in South Africa's public sector

Job characteristics model-based study of the intrinsic motivations for primary care practitioners

BackgroundIncentives for primary care workforce are close related to the “strengthening basic healthcare” strategy of the new health reform of China and help achieve the goals of establishing a tiered system for rational diagnosis and treatment. Previous studies primarily focused on extrinsic incentives and their influence on performance, with limitation of exploring intrinsic motivations directly from the job. ObjectiveThis study aimed to analyze the job characteristics of primary care practitioners within the framework of Job Characteristics Model, evaluate their effect of intrinsic motivations on various job performance, compare the impact of five job characteristic dimensions with extrinsic motivators such as salary on these performance, and offer policy suggestions to enhance the motivations for bettering performance of primary care practitioners. MethodsA questionnaire survey was conducted between February and June 2021. The questionnaire was developed by the authors and delivered to primary care practitioners of 18 community health centers and 20 township health centers of three cities in Shandong Province China. The health centers were selected through a multi-stage sampling method. Within participants who completed the questionnaires, 167 participants were selected through a convenience sampling process, for semi-structured interviews. These interviews explored their opinions on job characteristics in their roles. Pearson correlation analysis was used to examine the association between the five job characteristics and extrinsic motivators, with self-motivation, performance, professional burnout, and intent to leave. Multiple linear regression was employed to assess the impact of these factors on job performance. The interview data were analyzed through thematic analysis. ResultsA total of 870 questionnaires were included in the study. Participants gave the highest rating to skill variety (4.09 ± 0.71) and the lowest to task integrity (3.18 ± 1.04) in the job characteristics. Scores for task significance, feedback, and autonomy were 3.91 ± 0.76, 3.46 ± 0.83, and 3.43 ± 0.79, respectively. Pearson correlation indicated positive associations of each job characteristic dimension with self-motivation and performance (P<0.05), and negative associations with burnout and intent to leave (P<0.05). Multiple linear regression results revealed that job characteristics dimensions significantly affected job performance, with notable impacts on self-motivation (R²=18.8 %), performance (R²=11.3 %), professional burnout (R²=16.5 %), and intent to leave (R²=21.9 %). These characteristics showed greater explanatory power compared to extrinsic motivators (1.7 %, 3.4 %, 5.8 %, and 11.8 % contributions to the four performances, respectively). Interviews highlighted challenges such as fragmented task assignment, limited autonomy, and inadequate feedback. ConclusionThe influence of intrinsic motivations stemming from of job characteristics is more significant in explaining job performance among primary care practitioners than extrinsic motivational factors. A noticeable discrepancy exists between theoretical job characteristics and their practical application. Focus should be shifted towards the intrinsic motivations of job. Recommended measures include enhancing training opportunities and their quality of service, reducing work-related stress, empowering medical professionals, increasing resource investments, relaxing policy constraints, and improving the performance management system. These measures aim to impact job perceptions, thereby enhancing the motivations and performance of primary care practitioners.

Feasibility and sustainable development of the medicinal plant sector in the Republic of Moldova

The medicinal plants sector is one of perspective in the Republic of Moldova, which in the past had a good development (1980-1995) and which is currently in a recovery phase with increased interest from agricultural producers and regional markets. The article provides a comprehensive analysis of the international trade in medicinal plants, budgeting of income and expenses for their cultivation, which allows understanding the main players in the target markets and being able to integrate domestic products emerging from international trends. Based on the research and analyses conducted, prominent deficiencies have been identified that extend to the modernization of production and processing technologies of raw materials, marketing strategies for products derived from medicinal plants, the creation of added value, the implementation of ecological systems for production and processing, as well as the practical management of business operations. These are essential for the development of an efficient operational management system, the increased competitiveness of products and enterprises to ensure access to markets. Additionally, strategic conclusions have been formulated for the sustainable development of the medicinal plant sector, necessary for implementation by value chain actors in the industry.

THE COMPARATIVE ANALYSIS OF METHODS FOR ASSESSING THE IMPACT OF OPERATIONAL RISK ON BANKS' CAPITAL

The aim of the study is to compare international and national approaches to measuring the impact of operational risk on bank capital, to identify the advantages and the level of complexity of each approach, and to reveal the level of strain on banks' regulatory capital. The study found a significant impact of operational risk on the sufficiency of banks' capital, highlighting the need to form substantial capital reserves to absorb potential losses. A detailed comparative analysis of banks, including PrivatBank, Oschadbank, and Ukreximbank, indicated a significant influence of the size of banking assets on the amount of capital under operational risk. The study revealed differences in measuring the impact of operational risk on the regulatory capital of a bank depending on the use of international (BIA, TSA) or national approaches to assessing potential losses. The results of the study show a substantial difference in the assessment of reserves under operational risk using international and national approaches. This difference indicates the need for a more harmonized approach to the assessment and management of operational risk in the banking sector. The national approach to assessing reserves under operational risk creates more strain on banks' capital compared to international approaches. It was determined that the most significant difference in assessing the minimum capital for covering operational risk is observed between the international approach BIA and the national approach. It was established that the banks' priority task is to minimize reserves under operational risk in order to reduce the strain on bank capital, which can only be achieved by building and maintaining an effective operational risk management system by the banks.

Improving target budgeting in a corporate performance management system

Currently the portrayal of the procedure for developing management actions during the planning process in the scientific and professional community does not align with the practice of systematic and consistent plan creation supported by an informational analytical system. Alternatively, the non-formalized decision-making activity of the planner, which involves a situational expert approach, becomes a dependency in the planning process. This study is aimed at developing an analytical approach for implementing the plan reconciliation procedure in the process of corporate performance planning. This will increase the utilization of capabilities of the corporate performance management system and formalize the task of generating managerial actions by adjusting targeted budgeting values using mathematical methods. For this purpose, the standard planning process is enhanced by analytical support units, including the algorithm of inverse calculations of individual key performance indicators (KPI) and an advanced module for scenario modeling. The improved model of target budgeting process presented here delivers automated formation of management actions of the budgeting department and subdivision management, guided towards accomplishing strategic goals. The application of inverse calculations provides a mathematical formulation of the task of calculating indicators of planned key values, and the Sense and Respond (SaR) system allows you to supplement the mathematical formulation with weighting coefficients of key performance indicators calculated algorithmically, relying on the manager’s decisions rather than expert evaluation. The implementation of the approach we developed will improve the quality of planning by the highest priority criteria of operability, accuracy and adaptability due to the consistency and methodology of budgeting with the use of modern information technology.

Improving Workforce Development in Pakistan to Foster Sustainable Economic Growth: An Analysis from the Field of Human Resource Management

Pakistan's population is dynamic and quickly expanding, presenting a one-of-a-kind opportunity for economic growth and development. The aim of this article is to explore how Human Resource Management could significantly help in closing the skills gap, developing a culture of lifelong learning, increasing innovation and entrepreneurship, enhancing employability and retention, and generating capable, adaptable, diverse, and inclusive workforces. A mixed-methods approach to measure the effectiveness of the HRM practices was conducted for the purpose of establishing whether or not the HRM practices in Pakistan favored the development of sustainable economic growth. According to the data collected from two hundred HR experts and workers from diverse sectors, training programs were a key HRM practice for seventy-two percent of the organizations in Pakistan. However, only forty-five percent of the respondents indicated that they had a performance management system that was supported by unique career life stages.

Eco-sustainable practices through strategic HRM: A review and framework for SMEs in the creative industries

In recent years, there has been a growing recognition of the importance of eco-sustainable practices in the business world, particularly within the context of small and medium-sized enterprises (SMEs) operating in the creative industries. This review presents a comprehensive review and framework for integrating eco-sustainability into the strategic human resource management (HRM) practices of SMEs in the creative industries. The creative industries, encompassing sectors such as design, advertising, fashion, and media, play a significant role in shaping cultural trends and consumer behavior. However, these industries also have a substantial environmental footprint, stemming from resource-intensive production processes, waste generation, and high energy consumption. Recognizing these challenges, there is a growing imperative for SMEs in the creative industries to adopt eco-sustainable practices. Strategic HRM offers a promising approach for integrating eco-sustainability into the core operations of SMEs. By aligning HRM practices with the organization's sustainability goals, SMEs can foster a culture of environmental responsibility and innovation among employees. This review presents a framework that outlines the key dimensions of eco-sustainable HRM, including recruitment and selection, training and development, performance management, and employee engagement. Effective recruitment and selection processes are crucial for attracting individuals who align with the organization's sustainability values. Training and development initiatives can equip employees with the knowledge and skills needed to implement eco-friendly practices in their roles. Performance management systems should include sustainability metrics to evaluate employee contributions to eco-sustainable goals. Additionally, fostering employee engagement through communication, participation, and recognition can enhance commitment to eco-sustainability initiatives. Through the integration of eco-sustainable practices into strategic HRM, SMEs in the creative industries can not only reduce their environmental impact but also gain a competitive edge by appealing to environmentally conscious consumers and investors. This review provides a roadmap for SMEs seeking to navigate the intersection of sustainability and human resource management, ultimately contributing to a more environmentally sustainable future for the creative industries.

Assessing the Effectiveness and Sustainability of Performance Management Systems in Land Administration: A Case Study of Tawana Land Board in Botswana

Land administration plays a crucial role in ensuring effective land governance, economic development, and social stability. Performance management systems are essential tools for evaluating and improving the performance of land administration institutions. However, limited research has been conducted to assess the effectiveness and long-term sustainability of these systems in the context of land administration, particularly in Botswana.

The micro-foundations of corporate purpose: Performance management in dynamic environments

This paper examines the micro-foundations of ‘corporate purpose’, that is the enduring reason for being of a corporation in relation to society. While the relevance of corporate purpose has been widely recognized, its practical enactment by managers at the operating level remains problematic, particularly in dynamic environments. By relying upon the field study of a leading Italian group in the food industry, and the literature on the micro-foundations of institutions, we explore the role of a performance management system (PMS) in mobilizing corporate purpose in specific practical situations at the management level, while the organization faces the demands coming from the external environment. We show that the PMS can be drawn upon by managers as a set of tools and practices through which purpose is situated at the micro-level into actions, decisions, and material artefacts that come together in a ‘social situation’. Here, the PMS enables managers to recognize a ‘situation’ for enacting different aspects of purpose through interactions, filling it with evolving meanings, while sustaining its connections with global development needs.

Особливості організаційно-правового забезпечення інформаційної безпеки в умовах війни з росією

The article, based on a theoretical and practical study of the essence and features of the regulation of information and legal relations in the conditions of russian aggression, focuses on the problematic issues of organizational and legal provision of information security as an activity aimed at the prevention, timely detection and termination of threats that destructively affect vital interests of the individual, society and the state in the information sphere. It has been proved that the analysis of the results of the adoption of international legal acts by the UN General Assembly in recent years, with their short-sighted and futile vision, confidently prove that the entire burden of the organizational and legal provision of information security in the formation of principled positions on the regulation of norms aimed at the development of a single mechanism in counteracting threats to geopolitical information security still rests with states within their territorial jurisdiction. It has been determined that the informational pressure, which russia has continuously been using against Ukraine over the past decade, is being accompanied by frantic information propaganda aimed at discrediting public authorities, baseless accusations of the Armed Forces of Ukraine for the deaths of people in the temporarily occupied territory, and the imposition of the chauvinistic idea of defending “russian” peace”, the return of the post-Soviet republics to the “renewed Union” with its imperial goals of aggression. Taking into account the problems of organizational and legal provision of information security, an analysis of the implementation of legal acts regulating informational and legal relations in the conditions of the russian-Ukrainian war has been carried out. Attention has been drawn to the order of creation and running of the system of operational and technical management of electronic communication networks of public use and the national centre of management of electronic communication networks for the purposes of defence and security of the state in conditions of martial law. The issues of combating phishing as a form of information attack, which, having been presented as a simple electronic message, is carried out by criminal groups in a deceptive way on the user in order to obtain any type of data, have been studied out. The problems associated with the implementation of the filtering system for phishing domains, which may create additional significant risks and pose threats to the information security of Ukraine, have been outlined. The mechanisms of organizational and legal protection against disinformation and the means of countering it have been defined. Taking into account the recommendations of the numerous scientists and practitioners, proposals have been made to optimize the organizational and legal provision of information security in the conditions of russian aggression.