Sentiment analysis has been widely used in various fields of social media, education, and business. Specifically, in the education domain, the usage of sentiment analysis is difficult due to the huge amount of information, the nature of language, and processing the diverse perceptions of students. Deep learning emerges as an advanced concept in the realm of machine learning that learns features automatically from raw text data, making them well-suited for sentiment analysis tasks. In recent years, deep learning has been used in analyzing the sentiments. Deep learning architectures have surpassed other machine learning paradigms for performing sentiment analysis. The ability to analyze automatically the students’ sentiments enables HEI to process huge amounts of unstructured data quickly, efficiently, and cost-effectively. The paper aims to predict the sentiments of students’ reviews posted in VLE regarding online learning that enables the educators to optimize their teaching methods for the best results. This study paper explores the usage of CNN, LSTM, and hybrid CNN-LSTM for the prediction of sentiments. The proposed hybrid CNN-LSTM architecture achieves superior performance compared to other baseline algorithms with respect to accuracy, precision, recall, and F1 score. According to outcomes, the recommended technique achieves remarkable accuracy of 97%. The findings facilitate the progress of a more efficient deep learning sentiment prediction system that gives valuable insights from a huge volume of students’ textual data.
Read full abstract