Perceptions Of Convenience Research Articles

Autonomous stores: How levels of in-store automation affect store patronage

Autonomous stores operate without needing on-site staff present to support and monitor customers. This study seeks to determine which autonomous stores are most likely to succeed. By adapting convenience theory and drawing on secondary and qualitative data, the authors identify unique features of autonomous stores that constitute convenience dimensions: options for check-in (access convenience), staff support (assistance convenience), check-out (transaction convenience), and to allow customers to check their itemized baskets (verification convenience). Perceptions of convenience, autonomy, and safety explain the influences of unique store features. A conjoint experiment provides a test of the direct effects of each dimension on store patronage and indirect effects through convenience, autonomy, and safety perceptions. The results indicate that, with the exception of check-out, consumers prefer staffed stores; having to check in (e.g., with a credit card), limited access to (remote) staff, and an inability to verify the basket before payment represent significant barriers. In turn, some trade-offs arise: Store features that increase convenience and autonomy undermine safety perceptions. Finally, community-based and rural locations are better suited for autonomous stores than anonymous traffic hubs. Retail managers can leverage these findings to decide whether to establish autonomous stores and, if so, with which design.

Perception of Convenience, Trust, Service Features, Risk and Interest in Using E-money among Denpasar City People

The aim of this research was to find the influence of perceptions of convenience, trust, service features, risks and interest in using e-money on the people of Denpasar City. “The population used in this research is all e-money users in Denpasar City, the number of which cannot be ascertained because it will always change over time, with a sample size of 95. Data collection was carried out by distributing questionnaires using Google Form. The data analysis technique used is SEM-PLS. This research provides results that perceived ease of use has a positive and significant influence on interest in using. Perceived trust has a positive and significant influence on interest in using. Service features have no influence on interest in use. Risk perception has a positive and significant influence on intention to use.” Perception of convenience has a positive and significant influence on perception of risk. Perceptions of trust have a positive and significant influence on perceptions of risk. Service features have a positive and significant influence on risk perception. Perceived risk is an interventing variable that influences perceived ease of use on interest in using. Perceived risk is an interventing variable that influences perceived trust on interest in using. Perceived risk is not an intervening variable in the influence of service features on intention to use.

ANALYSIS OF THE INFLUENCE OF PERCEPTIONS OF USEFULNESS, PERCEPTIONS OF USEFULNESS, PERCEPTIONS OF SYSTEM SECURITY, AND QUALITY OF SERVICE ON SATISFACTION IN USING ACCOUNTING INFORMATION SYSTEMS IN THE SHOPEE LOAN APPLI

This study aims to analyze the effect of perceptions of usefulness, convenience, system security and service quality on the satisfaction of using accounting information systems in the shopee application. This type of research used is quantitative research. The data used is primary data with data collection techniques, namely questionnaires and literature study. The data analysis method used is the instrument data test, classical assumption test, multiple linear regression, and hypothesis testing. The results showed that perceived usefulness, convenience, system security and service quality did not simultaneously influence user satisfaction because the significance value was 0.096, but service quality had a positive and significant effect.
 
 Keywords: Perceived usefulness, Perceived Convenience, Perceived System Security, Service Quality, User Satisfaction.

Patient Preferences and Treatment Satisfaction in Patients with Paroxysmal Nocturnal Hemoglobinuria (PNH) Treated with Crovalimab and Approved C5 Inhibitors in the Phase III Randomized COMMODORE 1 and COMMODORE 2 Trials

Introduction Existing C5 inhibitor (C5i) therapies for the management of PNH, eculizumab (ecu) and ravulizumab (ravu), are typically given by regular intravenous (IV) administration (every 2 weeks [q2w] and every 8 weeks [q8w], respectively) in a hospital. Crovalimab (crova) is a novel C5i monoclonal antibody engineered with SMART-Ig recycling technology and high solubility, allowing for rapid and sustained C5 inhibition with low-volume subcutaneous (SC) injection via self-administration every 4 weeks (q4w). COMMODORE 1 (NCT04432584) and COMMODORE 2 (NCT04434092) are global, randomized, open-label, multicenter Phase III trials that investigated the efficacy and safety of crova vs ecu in C5i-experienced and C5i-naive patients (pts) with PNH, respectively (Röth EHA 2023; #S181, Scheinberg EHA 2023; #S183). Here, we report pt preference and treatment satisfaction data from COMMODORE 1 and COMMODORE 2. Methods In COMMODORE 1, C5i-experienced pts receiving ecu at the study start were randomized 1:1 to receive crova or ecu during a 24-week primary treatment period. Pts with the C5 polymorphism, pts previously treated with ravu or high-dose ecu, and pts ≤18 years old receiving ecu were enrolled in a descriptive arm and received crova for at least 24 weeks. In COMMODORE 2, C5i-naive pts were randomized 2:1 to receive treatment with crova or ecu during a 24-week primary treatment period. Crova was given as a weight-based tiered regimen (Liu ASH 2022; #293) that included loading doses followed by SC injection q4w maintenance dosing. Ecu was given via IV infusion q2w (900 mg per label). After completing 24 weeks of treatment, COMMODORE 1 and 2 pts randomized to crova continued crova, and those randomized to ecu switched to crova if continuing in the extension period. Crova self-administration by pts was permitted from Week 9, after training and confirmation of proficiency by a healthcare provider. Treatment preference was assessed in adult pts using the validated Patient Preference Questionnaire after 17 weeks of crova treatment in C5i-experienced pts in all COMMODORE 1 arms and in C5i-naive pts initially randomized to ecu who switched to crova after Week 25 in COMMODORE 2. In addition, adult pts in all study arms of both studies completed the Treatment Satisfaction and Medication Questionnaire-9 (TSQM-9) at Weeks 13, 25, and 49 (or Switch Week 25). Higher TSQM-9 scores indicate better-perceived efficacy/convenience/treatment satisfaction. Results For the primary analysis, COMMODORE 1 randomized 45 C5i-experienced pts to crova and 44 to ecu, and enrolled 38 pts in the descriptive arm; COMMODORE 2 randomized 135 C5i-naive pts to crova and 69 to ecu. Most pts across COMMODORE 1 and COMMODORE 2 who switched from either ecu or ravu to crova preferred treatment with crova. In COMMODORE 1, 33 (85%) of the 39 pts assessed in the crova arm preferred it to ecu. Of pts randomized to ecu who switched to crova after 24 weeks, crova was preferred by 27 (96%) of the 28 pts assessed in COMMODORE 1 and 32 (84%) of the 38 pts assessed in COMMODORE 2. The top reasons selected for crova preference were that the treatment required fewer hospital visits, was easier to administer, took less time to administer, and provided a better quality of life. In the COMMODORE 1 descriptive arm, crova was preferred by 8 (57%) of the 14 ecu-experienced pts assessed (including pts with the C5 polymorphism and pts previously on high-dose ecu) and 9 (60%) of the 15 ravu-experienced pts assessed, with similar reasons provided for this preference. Further, TSQM-9 results showed that, across the randomized arms of both studies, pts had similar levels of global satisfaction with ecu and crova and perceived them as having similar efficacy, but crova was rated as more convenient (Table). In the COMMODORE 1 descriptive arm, mean scores for overall treatment satisfaction with crova ranged from 63.1 to 66.7 across the prior ravu, prior high-dose ecu, and C5 polymorphism cohorts. Conclusions Overall, pts in the COMMODORE 1 and COMMODORE 2 trials preferred treatment with crova to other C5i therapies. Pt perceptions of convenience around treatment frequency and mode of administration largely drove preference. With SC injection q4w and the option for self-administration outside of a supervised healthcare setting, crova has the potential to offer a new treatment option for pts with PNH that is less burdensome than existing therapies for this chronic lifelong disease.

How Technology Information Advancement Mediates The Effect of Taxpayer Perception Toward Digitalization in Personal Tax Payer Filing

Taxes are a source of state income as much as the use of which is intended to improve the welfare of the community through the development and improvement of public facilities. Tax revenue comes from contributions generated from the community and for the community as well, this is because the results of the tax revenue are used for general financing rather than all government financing, even one of the benchmarks for the success or failure of a country's economyObjectives: This study aims to examine the factors that influence the use of e-Filing for individual taxpayers by using information technology readiness as an intervening variable.Methodology: The analysis method used a structural equation modeling (SEM) which is processed by using Smart PLS.Finding: The study's results indicate the following: Satisfaction perception has a positive impact on e-Filing adoption, whereas Perceptions of convenience, security, and confidentiality do not influence e-Filing usage. Additionally, Satisfaction perception does not affect information technology readiness, whereas Perceptions of convenience, security, and confidentiality have a positive effect on technology readiness. Furthermore, Satisfaction perception, along with security and confidentiality, positively impacts e-Filing utilization when mediated by technology information readiness. However, the perception of convenience does not affect e-Filing usage when technology readiness serves as an intermediary factor.Conclusion: Information technology readiness exerts a substantial influence on e-Filing utilization, signifying that higher information technology readiness leads to increased e-Filing adoption by taxpayers.

CUSTOMER PERCEPTION; E-WALLET USED AS A NON-CASH PAYMENT TOOL

This study aims to determine customer perceptions of Haus! Siwalankerto regarding the use of e-wallets as non-cash payments. The method used in this study is a qualitative method with excavation techniques through interviews. Retrieval of data in this study using informants as many as seven customers. This research provides valuable insights for stakeholders, including e-wallet companies, merchants, and local governments, in increasing e-wallet adoption in Haus! Siwalankerto. The indicators used to see perceptions are perceptions of convenience, usability and risk. This research shows that: First, Perceived Convenience, most customers agree that e-wallets provide many conveniences; Second, Perceived Usefulness shows that the majority of customers agree that during payment transactions they use e-wallets; Third, Risk Perception shows that a small proportion agree that e-wallet payments are very low risk. Research show, it can be seen from the large number of customer interests, it shows that almost all use e-wallet payments as a non-cash payment instrument. Then the use of e-wallets on Haus! Siwalanketo is influenced by these three perceptions.

The Influence of Perceptions of Convenience, Security, Trust, E-Wom, and Attitudes against Students of Uin Malang to Use the Shopee Application

Current technological developments make activities shift from traditional systems to more modern systems. This change occurs in several aspects, one of which is trade. The existence of digitalization makes activities more effective and efficient, which can be accessed more efficiently using an application. To attract the customer's interest, the company must make a strategy to be trusted. This research examines the influence of several factors on the use of the Shopee application. The sample was taken from Maulana Malik Ibrahim State Islamic University, Malang students. The results of this study revealed that perceptions of convenience, security, trust, and E-WOM did not affect the level of use of the Shopee application by UIN Malang students. Attitude variables influenced the level of use of the shopee application.

The Influence of Perceptions of Convenience and Perception of Benefits on Interest in Use of Gopay E-Wallet in Surabaya

The study was aims to explain This study is intended to explain the effects of perception of ease and the perception of benefits to the interest of use. The population used in this study was used by e-wallet in surabaya. The method of collecting samples used is non probability sampling with tecmic purposive sampling the number of respondents as many as 72. All tests on smartpls applications indicate that the entire test scores above the required value for it to be declared reli. Studies have shown that perception of ease and perception of benefits has a positive effect on interest in use

Model Analysis of Intention to Using Tije Mobile Applications For Transjakarta Users

Purpose – This This study aims to determine and analyze the intention model using the Tije mobile application for Transjakarta users. In several previous studies, it was found that attitude mediates perceptions of convenience, perceived usefulness, and social influence on intention to use.Methodology/approaches –The method used in this study is quantitative and descriptive causal research methods. The research hypothesis testing was carried out using the Partial Least Square (PLS) based Structural Equation Model (SEM) approach.Findings – It The results showed that independently, the variables perceived convenience, perceived usefulness and social influence had a positive influence on the intention to use the Tije mobile application. The attitude variable also has a positive and significant influence on the intention to use. The three independent variables are mediated by attitudes which have a positive and significant influence on the intention to use.

PERCEIVED EASE AND SECURITY OF USING QRIS TOWARDS CASHLESS SOCIETY

Purpose: The purpose of the research journal is to investigate the perceptions of accounting students at UPN "Veteran" East Java regarding the implementation of a cashless society. Specifically, the study aims to explore the variables of Perception of Ease of Use of QRIS (Quick Response Code Indonesian Standard) and Perception of Security of QRIS. The researchers want to understand how these perceptions influence the adoption of a cashless society among accounting students.
 Design/methodology/approach: The research study employed a quantitative methodology and was placed during the academic year 2019-2020. The participants in the research were accounting students at UPN "Veteran" East Java. The researchers gathered data from these students and applied the SPSS Ver.26 software for analysis. To explore the connections between the variables of Perception Ease of Using QRIS, Perception of Security QRIS, and adoption a cashless society using multiple linear regression analysis.
 Findings: The study's results demonstrate that the adoption of a cashless society among accounting students at UPN "Veteran" East Java is affected by the perceived easeof using QRIS. That indicates a higher likelihood of embracing a cashless society observed when students perceive QRIS as user-friendly. Furthermore, the research reveals that the perception of QRIS security also play a role in influencing the adoption of a cashless society among accounting students. This suggests that a stronger inclination to embrace a cashless society is associated with perceiving QRIS as a secure payment method.
 Practical implications: The author recommends the government of Bank Indonesia and banking companies in conducting performance evaluations on the importance of QRIS-based payments accompanied by increased promotion and efficiency.
 Originality/value: This research is original and adds new value to the Cashless Society in Indonesia which is influenced by perceptions of convenience and perceptions of security

The Influence of Perceptions of Convenience and Perception of Trust on Interest to Reuse E-Wallet Dana in Surabaya

The purpose of this study is to explain the influence of convenience perception and trust perception on reuse interest with fund e-wallet research objects in Surabaya. This study used a quantitative approach. The population in this study is Surabaya residents who have shopped and transacted using e-wallet funds. While the sample in this study is students using e-wallet funds in Surabaya. The method used to collect non-probability sampling samples with purposive sampling techniques with a total of 96 respondents. Tests using the SmartPLS application show that all tests get values above the values that have been required for the test to be declared reliable. This study used quantitative research design, data analysis in the form of descriptive statistics and PLS analysis. The results showed that the perception of convenience had a positive and significant effect on interest in reuse. Then on the perception of trust has a positive and significant effect on interest in reuse.

Factors and key problems influencing insured’s poor perceptions of convenience of basic medical insurance: a mixed methods research of a northern city in China

BackgroundThis study aimed to explore the factors that affect insured’s perceptions of convenience of the basic medical insurance (PCBMI) in Harbin, China and to diagnose the key problems to further propose corresponding measures. The findings provide evidence-based support for the reform of convenience of the basic medical insurance system (BMIS) and the cultivation of public literacy.MethodsWe adopted a mixed methods design composing a multivariate regression model using the data from a cross-sectional questionnaire survey (n = 1045) of residents who were enrolled for BMIS in Harbin to identify the factors influencing the PCBMI. A quota sampling method was further adopted. Semi-structured interviews were then conducted with 30 important information providers selected by convenience sampling. Interpretative phenomenological analysis was employed to summarize and analyze the key problems.ResultsOverall, approximately 51% of respondents reported poor PCBMI. The logistic regression model showed that insured without outpatient experience within two weeks (OR = 2.522, 95% CI = 1.267–5.024), had poorer levels of understanding of basic medical insurance information (OR = 2.336, 95% CI = 1.612–3.386), lived in rural areas (OR = 1.819, 95% CI = 1.036–3.195), had low levels of annual out-of-pocket medical expenses (OR = 1.488, 95% CI = 1.129–1.961), and were more likely to give the PCBMI a worse evaluation than their counterparts. The results of the qualitative analysis showed that the key problem areas of the PCBMI were the design of the BMIS, the cognitive biases of the insured, publicity information about the BMIS, and the health system environment.ConclusionsThis study found that in addition to the design of BMIS, the cognition of the insured, the BMIS information publicity and the health system environment are also the key problems hindering PCBMI. While optimizing system design and implementation, Chinese policymakers need to focus on the insured with low PCBMI characteristics. Moreover, it is necessary to focus on exploring effective BMIS information publicity methods, supporting public policy literacy and improving the health system environment.

Perspektif Mahasiswa Terhadap Transaksi Digital dalam Penggunaan Mobile Banking

Digital banking is a technology application developed to facilitate customer transactions. Currently, millennials are the target market for banking, especially in the use of digital banking, because they prefer something modern and instant. The trend of using mobile banking in the digital era is growing rapidly. Mobile banking is now one of the applications that are widely used by young people including students. This study aims to examine students’ perceptions of digital transactions using mobile banking. This research uses a qualitative descriptive method with data collection techniques that are carried out online through social media and are widespread in various regions in Indonesia using questionnaires, to active students in tertiary institutions, both public and private universities. The data analysis technique used is data reduction, namely by summarizing and sorting the data, presenting the data by describing the information text and paragraphs, and drawing conclusions. So, the research results show that most students who actively use mobile banking are influenced by various perceptions including perceptions of convenience and usability. But even so, there are still students who do not or do not use mobile banking, apart from that the use of mobile banking turns out there are still many deficiencies in it such as limited features and network disturbances.

Measuring consumer perceptions of home-delivery convenience – the case of cargo bikes

PurposeDespite the increasing use of home delivery (HD) in e-commerce, no studies have explicitly examined consumer perceptions of the convenience of the last-mile delivery of goods by cargo bike (CB). Therefore, this study aims to identify the dimensions of HD convenience and to develop a reliable and valid measurement tool, namely the Home-Delivery Convenience via Cargo Bike (HDCCB) scale.Design/methodology/approachThe methodology of this scale development study is premised on a review of the existing literature, which identifies differences in consumer perceptions of the convenience of services. The authors conducted semi-structured interviews with 10 online consumers and validated the content with 3 experts on marketing in the retail and services sectors in order to develop the items for the scale. Thereafter, the authors identified the main dimensions through an exploratory factor analysis that the authors applied to an online survey with 116 respondents. Finally, the scale was validated through a confirmatory factor analysis of an online survey with 300 respondents.FindingsFollowing the original work of Brown (1990), the authors define consumer perceptions of HD convenience as a multidimensional construct and measure each facet of its four dimensions, which are time, use, execution and acquisition. E-retailers and last-mile logistics providers could use the authors' proposed measurement tool to assess consumer perceptions of the convenience of HD. That assessment could generate a competitive advantage.Originality/valueThis study is original as the study deepens the existing understanding of consumer perceptions of the convenience of HD by CB in last-mile logistics. This study also develops a multidimensional measure that is based on an empirical study.

The Influence of Perceived Benefits, Perceptions of Ease and Perception of Risks on Student’s Cryptocurrency Investment Interest

This research aims to determine the effect of perceived benefits, perceived convenience and perceived risk on cryptocurrency investment interest in the province of Bali. The population of this research are all students in the province of Bali. The sampling method in this research used a non-probability sampling method with an accidental sampling approach. The results indicate that The Effect of Perceived Benefits (X1) has a significant effect on Cryptocurrency Investment Interest (Y); The Effect of Perceived Ease (X2) and The Effect of Investment Risk (X3) has no significant effect on Cryptocurrency Investment Interest (Y). Based on the results of the R-Square test, perceptions of benefits, perceptions of convenience, and investment risk affect interest in cryptocurrency investment by 21.9%, while the remaining 78.1% is influenced by other variables outside of this research. It is hoped that this research will be useful for the development of future research.
 Key words : perceived benefits; perception of convenience; risk perception; investment interest; cryptocurrency

Influences on Patient Uptake of and Engagement With the National Health Service Digital Diabetes Prevention Programme: Qualitative Interview Study.

Digital diabetes prevention programs (digital-DPPs) are being implemented as population-based approaches to type 2 diabetes mellitus prevention in several countries to address problems with the uptake of traditional face-to-face diabetes prevention programs. However, assessments of digital-DPPs have largely focused on clinical outcomes and usability among those who have taken them up, whereas crucial information on decision-making about uptake (eg, whether a user downloads and registers on an app) and engagement (eg, the extent of use of an app or its components over time) is limited. Greater understanding of factors that influence uptake and engagement decisions may support large-scale deployments of digital-DPPs in real-world settings. This study aimed to explore the key influences on uptake and engagement decisions of individuals who were offered the National Health Service Healthier You: Digital Diabetes Prevention Programme (NHS-digital-DPP). A qualitative interview study was conducted using semistructured interviews. Participants were adults, aged ≥18 years, diagnosed with nondiabetic hyperglycemia, and those who had been offered the NHS-digital-DPP. Recruitment was conducted via 4 providers of the NHS-digital-DPP and 3 primary care practices in England. Interviews were conducted remotely and were guided by a theoretically informed topic guide. Analysis of interviews was conducted using an inductive thematic analysis approach. Interviews were conducted with 32 participants who had either accepted or declined the NHS-digital-DPP. In total, 7 overarching themes were identified as important factors in both decisions to take up and to engage with the NHS-digital-DPP. These were knowledge and understanding, referral process, self-efficacy, self-identity, motivation and support, advantages of digital service, and reflexive monitoring. Perceptions of accessibility and convenience of the NHS-digital-DPP were particularly important for uptake, and barriers in terms of the referral process and health care professionals' engagement were reported. Specific digital features including health coaches and monitoring tools were important for engagement. This study adds to the literature on factors that influence the uptake of and engagement with digital-DPPs and suggests that digital-DPPs can overcome many barriers to the uptake of face-to-face diabetes prevention programs in supporting lifestyle changes aimed at diabetes prevention.

The Effect of Perceived Convenience, Perceived Usefulness and Trust on Interest in Using Electronic Wallets at the Muhammadiyah University of Sidoarjo

In this regard, the payment system used by the community is also developing. Currently, the payment system is not only in the form of physical (cash) but there is already technology that can replace money into an intangible (non-cash) commonly called electronic money. OVO is an application that can be used to make purchase or payment transactions. The purpose of this study is to determine the influence of perceptions of convenience, perception of usability, and trust both partially and simultaneously on the interest in using the OVO application at the University of Muhammadiyah Sidoarjo.This research uses quantitative data. And samples were taken as many as 100. The data analysis technique in this study uses data processing assistance from IBM SPSS version 25 software. The tests carried out are validity test, reliability test, classical assumption test which includes normality test, linearity test, autocorrelation test, heteroscedasticity test, and multicollinearity test, then using multiple linear regression analysis, hypothesis testing includes t-test and f-test, then the multiple correlation coefficient and multiple determination coefficients are tested.The results of the study prove that Perceived Ease Of Use affects intention to use, perceived usefulness affects intention to use, Trust affects intention to use, as well as intention to use, perceived usefulness, and trust simultaneously affect intention to use of OVO application users at University of Muhammadiyah in Sidoarjo.

ANALISIS VARIABEL NIAT MENGADOPSI MOBILE BANKING PADA BANK SYARIAH

The purpose of this study is to analyze the factors that influence the intention to adopt mobile banking in the Gerbangkertosusila Region. This type of research is a quantitative study using the population of the Gerbangkertosusila Region as a population. While the sample used was 385 respondents with a non-probability sampling method. Primary data obtained by distributing questionnaires online. Data analysis technique in this research is Partial Least Squares-Structural Equation Model (PLS-SEM). The findings in this study indicate that the variable perceived benefits, perceived easy to use, perceived risk, attitudes, and social influence significantly influence the intention to adopt mobile banking. Variable perceptions of usefulness, perceptions of convenience, attitudes, and social influence have a positive relationship while risk perception has a negative relationship with the intention to adopt mobile banking in the Gerbangkertosusila Region. This finding is expected to make Islamic banking policy makers understand the problem of intention to adopt mobile banking faced by their customers. This information will be useful in developing new policies or strategies to maximize the potential of mobile banking users in Indonesia, especially in the Gerbangkertosusila Region.

The Influence of Resident's Income Level on Rusunawa Perceptions of Satisfaction, Convenience, and Management

The increasing population growth rate causes a city to face the problem of limited land for residential development. Housing is a fundamental demand of the community that must be fulfilled, especially for low-income people. Through the construction of flats named Rusunawa, the government tries to fulfill the demand for decent housing and anticipates the emergence of slum settlements. In its development, there are Rusunawa whose management is not optimal in maintenance which results in unkempt conditions and causes residents to not get satisfaction and convenience in occupying housing. This study aims to analyze the level of satisfaction, the convenience of residents, and the management of Rusunawa. It is based on the income level of residents and identifies strategies for service improvement of Rusunawa management. This study uses primary data to obtain the level of satisfaction, comfort, and management of flats based on income levels. The data collected is preliminary data consisting of data from questionnaires to the residents of the apartments and data from interviews with the Rusunawa management agency. The method in this study uses a mixed method based on qualitative methods with interview techniques and quantitative methods with survey techniques (questionnaires). The results show that there is a significant difference in the level of building convenience based on the income level of the residents of the Rusunawa. The management of the Rusunawa has not reached its maximum goals related to implementing the Rusunawa regulation. Runaway development programs are required, such as providing counseling, participating in social activities regarding environmental care, and conducting socialization with residents, especially the priority aspects of unique flats for low-income communities.

FAKTOR - FAKTOR YANG MEMPENGARUHI MINAT PERILAKU WAJIB PAJAK ORANG PRIBADI DALAM MENGGUNAKAN E-FILING DI KOTA SURAKARTA

This research was carried out to find out what variables influenced WPOP's interest in e-filing in Surakarta City. Perceptions of convenience, perceptions of usefulness, readiness of information technology, and social factors are variables that are taken into account. A total of 363 WPOP recorded and active in the KPP Pratama Surakarta area identified respondents' answers to the questionnaire. The SPSS version 22 program is used to carry out descriptive statistical tests, validity tests, reliability tests, classical assumption tests, and hypothesis tests on questionnaire data. The conclusion of this study is that the behavioral implications of e-filing for WPOP are influenced by Perception of Ease (X1), Perception of Usability (X2), and Social Factors (X4), while Information Technology Readiness (X3) has no effect.