Visitor Perceptions Research Articles

Faktor Fisik dan Non Fisik yang Memengaruhi Aksesibilitas secara Perseptual dan Aktual terhadap Taman Monas, Jakarta

Monas park as the biggest urban park in Jakarta has various social, economic, and environmental benefits for its visitors. These benefits can be acquired if the park is accessible to the community. Previous research found that there are differences between visitor perception and the actual measured distances, where visitor perception is more important than measured distance. In addition, benefits gained by visitors can be more valuable than the accessibility cost of a park. This shows that if a park can provide benefits to the visitors, the visitors will not consider the accessibility cost as a burden. This research aims to find the factors affecting the visitors’ accessibility to Monas Park, in which the accessibility is measured based on perceptual and actual. This research involved active visitors who live in the Greater Jakarta area. The data were analyzed using Structural Equation Modelling Partial Least Square (SEM PLS) to find the factors affecting both perceptual and actual accessibilities. The results showed that security, transportation, and personal aspects affect perceptual accessibility, while park facilities and personal aspects affect the actual accessibility. Besides the physical factors, the non-physical factor such as leisure time availability also affects the perceptual and actual accessibilities to Monas Park.

Visitors' Perceptions of Service Quality In Taman Eden 100 Agro-Tourism

This study aims to describe the level of visitor satisfaction in Eden 100 Agrotourism based on visitor perceptions, analyze the service performance of Eden 100 Agrotourism Center to influence service quality at Eden 100 Agrotourism Park, and how to improve service quality in Eden 100 Agrotourism Area. purposive, namely in Eden 100 Agrotourism which is located in Lumbanjulu Village, Lumbanrang District, Toba Samosir Regency, North Sumatra Province. This sampling method uses purposive sampling, the sampling technique is not based on random, regional or start, but based on considerations that focus on certain goals. The data analysis method used is a descriptive method and Importance Performance Analysis. The results of the study where the calculations were carried out using the help of SPSS version 15. The results of this study were: 1) The level of suitability of visitors was 73.05%-114.15%, the average level of conformity obtained was 96.53%. The average value of conformity is 17.62% lower than the level of visitor satisfaction which should be 114.15%. In this case, it can be concluded that the level of service performance of Taman Eden Agrotourism 100 is lower than the level of interest or expectations of visitors. 2) Based on the measurement results using Importance Performance Analysis, it can be seen in the Cartesian diagram that the location of items that affect visitor satisfaction with service quality at Taman Eden Agrotourism 100 is divided into four quadrants. 3). Based on the results of the Cartesian diagram, it is known that the service quality dimension attributes that need special attention are in quadrant A (priority) in the context of agro-tourism efforts in improving service quality, including a. the ability of employees to guide visitors which is included in the reliability variable, b. employees are willing to provide fast service which is included in the responsiveness variable, c. the patience of employees in providing services that are included in the guarantee variable, d. employees do not discriminate in serving visitors which are included in the guarantee variable.

PERSEPSI PENGUNJUNG OBJEK WISATA KOLAM RENANG IDAMAN DI KOTA BANJARBARU PROVINSI KALIMANTAN SELATAN

Attractions selected community based on the wishes and the needs of the individual. Society simply adjust to what is offered by tourist attractions. The presence of competition of several swimming pools means that each manager needs to consider the development strategy so that Visitor will never leave their swimming pool. It is important to know what visitors want for a tourist attraction prior to carrying out development. Visitor perception is necessary, it is the first step in the strategy of tourism development. The purpose of this research was to analyze the Visitor perceptions of the Idaman swimming pool tourist attraction. This research is descriptive quantitative. The method used is the Likert scale using 5 scales. Visitors' perception of the existence of a tourist attraction for swimming pools is generally positive. Visitors' perception strongly agree (SS) in terms of environmental hygiene, environmental safety, water quality is good, accessibility accessible, convenient parking, ticket rates are very affordable compared with the acquired facilities, hospitality officer to serve visitors during this and the existence of a tourist attraction that is beneficial to the local society.

Soundscapes and protected area conservation: Are noises in nature making people complacent?

This study explores how existing connections to natural places may affect PA visitors’ experiences and perceptions within the PA. Specifically, outside-the-PA soundscape perceptions are examined to better understand how their experiences outside the PA may affect perceptions of PA soundscapes and visitors’ ability to effectively contribute to conservation monitoring. Survey research (n=389) of recent urban visitors to the Chilean Coyhaique National Reserve (CNR) in Patagonia unpacked perceptions of the acoustic environments within the places where participants felt most connected to nature, including landscape features, favorite and prevalent sounds, and acceptability of particular anthrophonic sounds. Favorite and prevalent sounds were open-coded, and anthrophonic sounds were rated for prevalence and acceptability. The mountain landscape features and sounds (‘wind’, ‘running water’,‘ birds’) participants described as prominent within the places where they felt most connected to nature aligned well with CNR characteristics. Participants who ‘sometimes’‘/often’ heard certain anthropogenic sounds (vehicles, aircraft, machines, city sounds), within the places where they felt most connected to nature, rated those sounds as more acceptable than participants who reported ‘never’ hearing them, raising concerns about complacency toward anthrophony in natural settings. Continued research efforts are warranted to better understand visitors’ frames of reference, their influence on the reliability of social norm data for PA soundscape monitoring, and their influence on PA managers’ ability to protect conservation values.

Exploring Visitor Perceptions towards Urban Park Design and Levels of Enclosure: A Case Study from the UAE

Abstract As cities transition towards urbanization and sustainability, designing attractive green spaces and urban parks is an important issue to planners and urban designers. One factor believed to have some impact on a park’s attractiveness is level of enclosure. Despite the importance of such a factor in identifying types of park visitors and frequency of visits, a limited amount of research has attempted to statistically model impacts of level enclosure on a park’s attractiveness. To address this gap, this article explores impacts of multiple physical characteristics, including levels of enclosure, on park attractiveness and user behavior. Activities in two parks in Al Ain, United Arab Emirates (UAE) were studied using field observations, photography, interviews, and statistical analysis. Field observations were utilized to model people’s attitude while using parks. Logistic regression was employed to the field observations to investigate associations between different factors and park attractiveness. Results indicated levels of enclosure had a direct influence on park users. Gender, age, and ethnicity were also found statistically significant determinates of park visitor attitudes and park choice. Traces of territorial behaviors and social conflicts were also observed.

Visitors' Perceptions of Urban Green Spaces: A Study of Lisbon's Alameda and Estrela Parks

Urban Green Spaces (UGSs) play a key role in people's well-being, particularly in highly urbanized contexts and possess several elements that may be attractive to visitors. This study focuses on the views and perceptions of visitors of two UGSs located in Lisbon and aimed to determine how they evaluated two different green spaces (Estrela Park and Alameda Park) in terms of physical/natural characteristics, structures, accessibility, surrounding areas, motives for use and importance. Secondly, it sought to explore how people evaluate UGSs in Lisbon in terms of quality and quantity. A total of 188 people responded to a questionnaire composed of close-and open-ended questions. The study revealed that Estrela Park was more valued for its green space characteristics and conservation aspects than accessibility and sports adaptability. Participants visited Estrela Park for its landscape and restful environment and considered the park important to their lives. Although they visited Estrela Park less often, they stayed longer compared to those who visited Alameda Park. Furthermore, regarding the participants' overall perceptions of the UGSs in Lisbon, many participants mentioned the need for more parks and wanted better preservation and distribution around the city. Most importantly, they valued these spaces and believed that UGS helped them to feel more relaxed and balanced, facilitating socialization, recreation and physical activities. In conclusion, this study suggests that green and quiet urban parks in Lisbon are valued by the city's population but they would like to see regular maintenance/cleaning as well as the provision of leisure activities.

Perceptions of ‘naturalness’ by urban park visitors: Insights from Perth, Western Australia

Urban greenspaces, such as urban public parks, may provide a range of benefits to people visiting those spaces. The extent and type of visitor benefits may be influenced by a range of park characteristics such as the presence of manicured and naturalistic features, the urban setting and visitor perceptions of park naturalness. Understanding visitor perceptions of park naturalness contributes to understanding the role different types of urban greenspace play in providing nature contact and associated benefits for urban populations. Hence, our study set out to determine visitor perceptions of the naturalness and associated benefits of two parks in different urban settings, suburban and peri-urban, in the city of Perth, Western Australia. Each park had different zones in terms of naturalistic and manicured areas for public use. An on-site visitor intercept survey using convenience sampling was conducted simultaneously at both parks in 2017. Sampling was conducted in the naturalistic and manicured zones of each park. The questionnaire included a seven-point perceived naturalness scale (ranging from completely artificial to completely natural) and a park visitor benefits question, drawn from the literature, where respondents rated seven items on a five-point scale (strongly agree to strongly disagree). We found the suburban park was rated as significantly less natural than the Peri urban park. However, there was no significant difference in perceived naturalness between zone types within each park (manicured versus naturalistic). A moderate positive relationship was identified between perceived naturalness and perceived key benefits at both parks. This study further highlights the importance of retaining naturalistic areas within urban environments.

Supporting multiple birth families: Perceptions and experiences of health visitors.

ObjectiveTo explore the current practice and perceptions of health visitors in supporting multiple birth families.Design and samplePracticing health visitors across the United Kingdom were invited to complete a cross‐sectional, descriptive, online survey. The questionnaire covered multiple birth caseload, education received about multiples and the experience of working with families. Two‐hundred and ninety health visitors completed the questionnaire. Descriptive and inferential statistics were used for analysis of the quantitative components and thematic analysis for the qualitative data.ResultsMost health visitors had twins on their current workload. Most health visitors had not received any specific training or continuing professional development regarding the needs of multiple birth families. Supporting the families within the confines of reduced time and increased workload was challenging. Daily tasks of caring for multiples were the main areas that health visitors and parents wanted more information about.ConclusionsIn the United Kingdom, health visitors are uniquely positioned to support multiple birth families, in particular during the more challenging early years. However, the findings of this study suggest that many health visitors are aware that the care and support that they are able to provide multiple birth families falls short of meeting their needs

The gap analysis between perception and expectation of visitor in Bantimurung Bulusaraung National Park

This study aimed to analyze the gap between visitors’ perception and expectation for better development of ecotourism potential in Bantimurung Bulusaraung National Park (BBNP). The gap analysis approach used a descriptive survey to 200 respondents selected by non-probability sampling in November 2018. Several ecotourism potentials assessed were accessibility, accommodation, cultural attractions, public facilities, human resources, information and natural attractions. The result showed that there is a higher expectation rather than perception of visitor in BBNP. The highest gap value was found in public facility [-1.71], while the lowest gap value was found in accessibility [-0.97]. Thus, public facility should be prioritized to develop in order to meet the visitor s’ expectation. In term of public facility, the highest gap value was found in communication facilities (telephone, fax, internet), while the lowest gap value was found in garbage dump and clean water availability. Therefore, the top priority to improve was the quality and quantity of communication facilities (telephone, fax, internet).

How Do You Behave at the Zoo? A Look at Visitor Perceptions of Other Visitors' Behavior at the Zoo

Previous research regarding behaviors of zoo visitors near exhibits has shown that they can influence animals’ well-being. What is unclear is whether people’s views concerning the purpose of zoos or their beliefs might influence their perception of what is acceptable behavior when visiting the zoo. In this study, we used naturalistic observation to examine zoo visitor behavior near specific exhibits. We also surveyed visitors regarding the purpose of zoos, their perception of animals and the zoo, and if they have seen inappropriate behavior in other zoo visitors. We observed visitors engaging in various inappropriate behaviors such as hitting the glass and trying to provoke the animals. These same inappropriate behaviors were also reported by visitors in our survey, indicating an awareness of what behaviors might be disruptive to animals. Visitors who reported similarities between humans and animals reported more inappropriate behaviors in others partially due to having more empathy for animals. When asked to consider the purpose of the zoo, education and conservation were ranked as being the most important, entertainment and research the least important priorities. However, of those who identified entertainment as most important, this group also reported humans to have less similarity with animals and reported less inappropriate behaviors in other visitors. Our findings suggest that zoo visitors’ views regarding the purpose of zoos and perceived human similarities to animals influence what they considered inappropriate behavior around captive zoo animals. This study provides the first exploration concerning the perception of visitors regarding other visitor behaviors directed towards zoo animals.

Animal-Visitor Interactions and the Visitor Experience: Visitor Behaviors, Attitudes, Perceptions, and Learning in the Modern Zoo

Animal-Visitor Interactions (AVIs) have become commonplace in zoological institutions and facilities globally. However, most AVI research focuses on the effects of visitors on the welfare of animals, with considerably fewer studies examining the visitor experience itself. Furthermore, robust evaluations of the efficacy of zoo education programs and engagements for increasing visitor awareness of conservation issues, and for fostering long-term pro-conservation behavior changes in them, are under-researched. This paper reviews the current literature that pertains to the effects of zoo visitation and AVIs on visitor perceptions, beliefs, and attitudes. We briefly note some of the known effects that zoo visitors have on zoo animals, then explore the effects that factors such as enclosure design, animal visibility and behaviors, and AVIs can have on visitors’ overall experience whilst attending the zoo. We suggest that future research needs to more closely examine the relationships and interactions between zoo visitors and zoo animals; why some zoo visitors over others repeat visitation; what the differences in beliefs and attitudes may be between “zoo visitors” and “non-zoo visitors” (i.e., other general public); and to make a concerted effort to understand: (1) what visitors do after they leave the zoo, and (2) whether visitors adopt long-term pro-conservation behaviors into their daily lives. We further suggest that future research needs to start investigating indirect measures related to the visitor experience, such as: (a) individual conservation support outside of the zoo; (b) internet activity; (c) changes in sustainable purchasing practices related to knowledge gains; (d) financial investment in sustainable or ethical companies after knowledge gains; (e) and the longitudinal effects of zoo visits.

Risk perception and preparedness of backcountry visitors in Australia’s Snowy Mountains

ABSTRACT Effective management of National Parks requires an understanding of visitors to provide safe and enjoyable visitor experiences. Risk and preparedness of snow-based recreation is not well understood outside of the context of avalanches. This study investigated the risk perception and preparedness of snow-based backcountry visitors in the Snowy Mountains of Australia through the theoretical lens of recreation specialisation. The recreation specialisation index was an appropriate tool for segmenting snow-based backcountry visitors into intermediates and experts along behavioural, cognitive and affective dimensions. We identified an overall low perception of risk and discuss the reasons and implications of this. In contrast, level of preparedness was of a high standard among both intermediate and expert snow-based backcountry visitors. This pertained to pre-trip planning and the carrying/use of safety equipment and trip notification behaviour. The findings provide insights for land managers to enhance visitor safety and risk management for snow-based backcountry visitors.

Preferensi Kenyamanan Pengunjung di Kebun Raya Bogor selama Adaptasi Kebiasaan Baru Berbasis Big Data

<p><em>Urban communities need urban forests </em><em>in improving</em><em> the quality of </em><em>mental </em><em> and physical health during the New Normal. If </em><em>eco</em><em>tourism or urban forest is a top priority in implementing the New Normal, managers </em><em>must </em><em>determine designs, </em><em>and make </em><em>procedures related to the applicable COVID-19 protocol. The research objective was to measure the comfort level of visitors before and during the pandemic using big data, then compile comfort design recommendations according to visitor preferences during the pandemic based on survey methods. </em><em>Social media Twitter and Google Map Review mentioning the Bogor Botanical Garden were collected a year before and six months during the pandemic. Analysis of text mining is carried out in order to obtain sentiment and initial perceptions about the Bogor Botanical Garden. Initial perceptions of visitors were used to construct the survey questionnaire. Furthermore, quantitative survey methods were used to analyze visitor activity and comfort. </em><em>Visitor comfort is limited to abiotic factors, namely accessibility, and facilities. Sentiment analysis shows pre-pandemic conditions had 48.26% more positive word frequency than during the pandemic for Twitter, but 23.29% less than during the pandemic for Google Map Review. Twitter are more sensitive to the current situation than Google Map Review. Positive perceptions of comfort include compliance management of KRB under the COVID-19 protocol (11.7%), better management (10.8%), well-maintained facilities and infrastructure (7.2%), and maintained hygiene (7.2%). Comfort design recommendations based on respondents' preferences for comfort (14.4%) include increasing the number of toilets, the number of rest areas, ramps for the elderly, areas and attractions to attract children, parks with new themes, and sustainability elements.</em></p>

ASSESSMENTS OF STORYTELLING INTERPRETIVE PANEL AT HERITAGE SITE: A CASE STUDY OF VISITORS’ EXPERIENCE AT DATARAN MEDAN BANDAR, ALOR SETAR, KEDAH DARUL AMAN

The aim of this study is to find out the existing ‘realities’ on storytelling at heritage sites. The gap is visitor’s expectation between storytelling presentation versus perception of heritage visitors. There were instances in the country whereby misrepresentation and/or inappropriate descriptive information in storytelling has resulted in visitors experiencing disappointment, disorientation, and ignorance of heritage significance. The researchers decided to investigate further on this and had selected a site for case study that was the Dataran Medan Bandar, Alor Setar, Kedah Darul Aman. A sequential mixed methodology was employed. The study began with literature review, site inventory and observation activities in order to obtain qualitative information. This was followed by visitors’ survey and a semi-structured interview with stakeholders to obtain their views on historical and cultural values to validate the quantitative data findings. The explanatory factor analysis was used to analyse the data and the results showed that over 40% of total respondents perceived ‘storytelling’ as extremely important attributes of heritage interpretation during the visit. In terms of the post-experience, the results showed that 18% of the respondents proclaimed of having ‘dissatisfied experience’ after reading the description on interpretive signage, with ‘uninteresting storytelling’ being the main reason. Almost half of total respondents (49%) believe that improvement of ‘Storytelling Content Creation’ was needed at the Dataran Medan Bandar. It is hoped that the findings obtained are expected to inspire conservation stakeholders to start making ‘heritage interpretation’ as a top priority when designing interpretative signs at heritage sites.

Feeling a historic city: Porto landscape through the eyes of residents and visitors

PurposeThis paper aims to monitor the urban landscape through the perceptions of residents and visitors, identifying features that cause visual impacts and providing insights for landscape management decision-makers. Captured impressions about the city whilst moving around are important to assess the satisfaction of city residents and city visitors through key elements, such as directional signage, outdoor advertising, restaurants’ outdoor terrace furniture, urban furniture, green spaces, traffic, cleaning, pedestrian areas, visitor flow and conservation of monuments, museums and buildings.Design/methodology/approachA survey was applied in the historical Porto city centre (Portugal) to understand residents’ and visitors’ perceptions of the city landscape and assess the differences between these two groups. Cronbach’s alpha was used to assess the reliability of the constructs (dimensions) of urban landscape. Non-parametric Mann-Whitney test was used to find significant differences in the perceptions of residents and visitors.FindingsThe results suggest significant differences in the perceptions. Residents value more two constructs of the landscape (heritage conservation and transport mobility) whilst visitors value more other two (pedestrian mobility and aesthetic quality). It is showed that residents have a strong sense of place and are concerned with the conservation of historical heritage. Visitors are more concerned with dimensions intrinsically related to tourism.Originality/valueThis research allowed to fill a gap found in the literature, namely, the importance of considering the perceptions of different actors in the urban landscape monitoring. These results are an important contribution for local authorities to understand the value of urban landscape elements from the perspective of residents and visitors. This study opened the possibility of comparing the results from different historical cities centres.

146 Impact of Implementation of a New Weapons Screening at an Urban Emergency Department

Violence in the emergency department (ED) setting is well documented in the medical literature. Injuries to ED personnel and other patients are also not infrequent. Weapons brought into the ED by patients can be used to cause significant injury to others. To address increased staff concerns for their safety, a formal security screening process was initiated at our urban based ED. We sought to assess the impact that this weapons screening process had on the identification and removal of weapons. This is a before-after study methodology to evaluate the impact of the initiation of a formal weapons screening program in an urban Level 1 trauma center ED (annual census approximately 45, 000 visits/yr). On March 15, 2021, a formal security screening process was initiated for entry to the ED, and signage was placed to notify the public and allow individuals to leave any potential weapons outside the hospital. Prior to this time, only psychiatric patients in the ED were screened for any weapons. The new security screening included limiting ambulatory ED public access to a single-entry site where all patients and visitors were screened using a walk-through magnetometer or wand metal detector, and all bags were visually inspected. For patients arriving by ambulance, security officers performed a bedside screening and baggage check. Part of the new process is that there is a restriction to one personal item allowed in the ED with the rest of bags/belongings being secured and stored and not allowed to enter into the ED. Data were collected for the 8 weeks prior to the new screening process (Pre-Screen period, 1/18-3/14/2021) and 8 weeks after initiating the new screening (Post-Screen period, 3/15-5/9/2021). Time periods were compared with specific measurements including total number of individuals screened and weapons confiscated. Descriptive statistics, including p-values for comparisons, are reported. The 8-week Pre-Screen and Post-Screen periods were similar in terms of total ED census (6, 570 vs 7, 103 visits, respectively) and psychiatric patients cared for (511 vs 487 patient visits, respectively). Prior to the new screening process, 511 psychiatric patients were screened with 15 weapons confiscated. After the screening process was initiated, 13,149 total screens were performed on ED patients and visitors during the 8 week period with 194 weapons found and confiscated. Overall, persons screened increased by 25 fold with a significantly lower rate of weapons identified per screen (2.9% vs 1.4% positive weapons per screening) by expanding screens to all patients and including visitors (p=008). More importantly, the number of weapons identified and confiscated prior to ED entry increased 13 fold, from 0.26 weapons/day in the Pre-Screen period to 3.46 weapons/day in the Post-Screen period (<0.001). Implementation of weapons screening significantly increased the number of weapons identified and confiscated prior to entry in the ED by patients and visitors. Future research should focus on how such screening processes impacts ED flow and overall safety, as well as ED staff, patient and visitor perception of safety and satisfaction.

Perceptions of tourists of the resources, ecological service functions and recreation value of the Guanwu National Forest Recreation Area.

This study surveyed visitor perceptions of the resources of the Guanwu National Forest Recreation Area (GNFRA) in Taiwan', their perceptions toward the ecosystem service functions of the GNFRA, their expectations and opinions on its management, and their recreational activities. Independent sample t-tests and one-way analysis of variance (ANOVA) were used to examine the influences of the backgrounds of respondents on their perceptions toward the ecosystem service functions of the GNFRA. The importance-performance analysis (IPA) method was used to explore evaluations by tourists on the management of the GNRFA. Finally, a global positioning system (GPS) was used to process records of recreational activities by tourists within the GNFRA to understand the movement of tourists during their recreational activities within the GNRFA. The results showed that visitors to the GNRFA regarded its recreational resources to be valuable and that they had a high willingness to revisit. The visitors also showed a certain understanding of the ecosystem services provided by the forest ecosystem. There were significant differences in perceptions of ecosystem services among visitors of different backgrounds. In addition, the results of IPA showed the "importance" of perceptions and "performance" within the opinions of tourists on the management of the forest recreation area. The records of recreational activities by tourists showed that they experienced the most benefits when experiencing picturesque scenery along walking trails. The results of this study can contribute to future management of the GNRFA.

Determinants and perception of visitors’ satisfaction in Nigerian protected areas

Visitors' satisfaction is an important component of conservation that could be used to improve protected area management in order to increase conservation efficiency. Therefore, this study assessed visitors’ perception and some demographic factors, park interpretation and human relations in regard to their influences on tourist satisfaction in Okomu National Park and Yankari Game Reserve, Nigeria. The data was collected through the use of questionnaire randomly administered to 45 visitors in each protected area. The questionnaire was designed to cover the respondents’ demographic characteristics, perception of park interpretive service, level of human relations and level of visitors’ satisfaction. Data collected were analyzed descriptively in form of frequency counts, percentages means and standard deviation. Results revealed that Satisfaction of visitors with park services was significantly influenced by sex (p&amp;lt; 0.01), marital status (p&amp;lt; 0.01) religion (p&amp;lt; 0.01), age (p&amp;lt;0.05) and educational status (p&amp;lt;0.05). Park interpretation and human relations to tourists had a significant correlation (r = 0.482, 𝜌≤ 0.01) with the satisfaction of visitors with park service. The study concludes that the socio-economic status, beliefs and expectations of the tourist in terms of demographic influence should be planned for in order to meet their needs and thus obtain their support as well as meet the expectations of the visitors.

Mapping Trend Implementasi Strategi Promosi Desa Wisata Kembangarum Turi Sleman Yogyakarta

Kabupaten Sleman has many tourist attraction objects that can be used as tourist destinations for anyone. The attraction of this city includes the panorama of nature, history, museums, culture, ancient relics, culinary and tourist villages. The number of tourist villages in Sleman regency is in accordance with the data of the Sleman Regency Culture and Tourism Office (Fauzy &amp; Putra, 2015), as many as 38 tourist villages. The tourism village management base generally involves many parties, including by empowering local communities as local communities who play an active role in managing and developing tourism villages. However, according to (Damanik, 2013), "The weak point of the local community in managing tourism services is networking and promotion capabilities". The success of the tourism village manager in influencing the perception of visitors with their promotional tools can trigger the decision to visit. In this case, the right selection of promotional tools (promotional mix) is very important in addition to attracting tourists, as well as the progress of the tourism village itself. The number of tourist visits is a measure of the success of managers in developing the right promotional strategies. The constraints faced by the manager of the tourist village of Kembangarum Turi Sleman Yogyakarta are related to the weak network for promotion. A promotion has been carried out both conventionally and through internet media but not yet interactive, thus reducing the understanding of the wider community of the existence of the Kembangarum tourism village. The research method used is a qualitative descriptive method assisted with quantitative data tabulation. The results of the study with relevant data that is read indicate the trend of a shift in the implementation of promotional strategies with media that are conventional to modern with the help of information technology, especially the internet since the period 2015/2016. The conclusions of this study include: it is known that the most optimal use of conventional promotional media is by providing brochures, and word of mouth information. Whereas in the span of the last three years the promotion has focused more on online promotional media through social networks that have been owned by the tourism village manager of Kembangarum. This shift in promotion strategy proved to have an impact on increasing the number of tourist village visitors, especially in the period of 2016/2017 where this promotional strategy began to be implemented since the period of 2015/2016.

Persepsi Wisatawan Terhadap Akun Media Sosial Instagram @Watuamben

Natural tourism destinations Watu Amben is tourist destinations which presents a panorama of the natural landscape which is located in the village of Pandeyan, district Piyungan, Bantul. One of the efforts made by the Manager of Watu Amben to introduce these tourist destinations to the public is using social media Instagram. Based on the foregoing, the researchers conducted a study with the title "Tourist Perception of Social Media Account Instagram@watuamben". Research methods used in this research is qualitative research. This research was conducted in nature tourism Watu Amben, with data collection techniques observation, interview, questionnaire and the documentation. The interviews addressed to account manager Instagram @watuamben and also tourists coming to Watu Amben, while questionnaires addressed to tourists visiting the Watu Amben. The purpose of this research is to know the visitor's perception of social media account Instagram @watuamben. The result of this research is that the pictures or videos that uploaded in Instagram by @watuamben could change the tourist perspective about tour destination waktu ambrn when they see the pictures and the videos. Also, the researchers hope that the administrators of Instagram account @watuamben could use the media social to introduce the tour destination watu amben to publiceffectively