Perception Of Convenience Research Articles

Faktor – Faktor yang Mempengaruhi Perilaku Konsumtif Generasi Z pada Penggunaan Jasa Layanan Antar Makanan

This study aims to determine the factors that influence the consumer behavior of generation z towards the use of food delivery services in Percut Sei Tuan District. The methodology used in this study is the quantitative method. The independent variables in this study are perceptions of convenience, perceptions of usefulness, and religiosity. While the dependent variable is consumer behavior. The sampling technique in this study was the purposive sampling technique, which took respondents who were generation z aged between 15-24 as many as 100 respondents. The influence of perceptions of convenience, perceptions of usefulness, and religiosity contributed 58% to consumer behavior, the remaining 42% was explained by other variables outside this study. The results of the t-test concluded that the variables of perceptions of convenience and usefulness had a positive and significant effect on the consumer behavior of generation z in the use of food delivery services, while the variable of religiosity did not have a significant effect on the consumer behavior of generation z in the use of food delivery services in Percut Sei Tuan District. Based on the ANOVA test, the f-count obtained was 46.488, which is greater than the f-table, which is (2.699), it is concluded that the perception of convenience, perception of usefulness, and religiosity have a simultaneous effect on the consumer behavior of generation z towards the use of food delivery services in Percut Sei Tuan District.

Otolaryngic Allergy Patient Journey Mapping: A Framework for Allergy Immunotherapy Adherence.

Allergen-specific immunotherapy (AIT) is an effective treatment for allergic disease but requires long treatment duration and premature cessation is of significant concern. Drivers of premature cessation remain poorly understood and no predictive models currently exist. We hypothesized that a novel patient journey map and de novo real-time patient electronic health status instruments (eHSIs) could effectively capture patient perceived cost, commitment, and treatment benefit to identify individual patients at risk for premature AIT cessation. Cross-Sectional Observational Study. A single Otolaryngology allergy immunotherapy (AIT) program was studied over 5 years. Instances of premature cessation were classified. An Otolaryngic Allergy Patient Journey Map was developed to identify and target automated, real-time, patient-reported, electronic health status instrument responses. Data capture was robust, with 61,406 data points collected and an eHSI survey completion rate of 81.3%. However, based on correlation analysis and logistic regression alone, real-time eHSI responses were not predictive of individual patient premature AIT cessation. A total of 597 AIT patients discontinued treatment prematurely: 64.4% stopping within the first year. Specifically, 74.0%-76.3% of subcutaneous AIT patients and 88.5%-100% of sublingual AIT patients did not complete the minimum recommended treatment duration of 3 years. Patient journey mapping can aid in the design of longitudinal care models and patient engagement strategies. Yet, eHSI patient responses of perception of AIT cost, benefit, and convenience did not correlate with the likelihood of premature treatment cessation. Our imperfect clinical intuition may not account for the dynamic drivers of premature AIT discontinuation. Future development of predictive tools feed by large patient-centric data sets may be incorporated into routine practice resulting in delivery of a more streamlined and personalized approach with reduced premature AIT cessation, improved outcomes, and reduced health care expenditures. NA Laryngoscope, 2024.

The Influence of Perceptions of Religiusity, Perceptions of Ease To Use And Perceptions of Benefits of IAIN Metro Students On Purchase Decisions Using Shopee Paylater Credit

The purpose of this research is to determine the influence of perceived religiosity, perceived convenience and perceived benefits of IAIN Metro students on purchasing decisions using Shopee Paylater credit. This research uses quantitative methods with descriptive statistics and primary data sources by distributing questionnaires using a Likert scale. The population of this research is active even semester students at IAIN Metro for the 2022-2023 academic year. The sample in this study was 98 respondents. The data that has been obtained is then processed using the SPPS version 25 application. The results of this research in the t test, the calculated value of the Perception of Religiosity variable is -1,500 ≤ 1,661, meaning that there is no influence of Perception of Religiosity on Purchasing Decisions using Shopee Paylater. The t-count value for the Perception of Ease variable is 3,157 ≥ 1,661, meaning that there is an influence of Perception of Ease on Purchasing Decisions using Shopee Paylater. The calculated value for the Perception of Benefits variable is 6,584 ≥ 1,661, meaning that there is an influence of Perception of Benefits on Purchasing Decisions using Shopee Paylater. In the F test, the results obtained were that the value of Fcount > Ftable, 40,597 > 2,703, meaning that there was a significant simultaneous influence between the variables Perception of Religiosity, Perception of Convenience and Perception of Benefits on Purchasing Decisions using Shopee Paylater. Then the R2 test obtained a result of 0,550 or 55%.

The Influence Of Perceived Usability, Convenience And Security On Generation Z's Interest In Using Islamic Mobile Banking With Trust As An Intervening Variable

This study aims to analyze the influence of perceived usability, perceived ease, perceived security, interest, and trustworthiness. The quantitative research methodology used is an explanatory research approach to examine the influence of perceived usability, perceived convenience, and perceived security on the interest of Generation Z in using Islamic mobile banking with trust as a mediation variable. The population of this study consisted of students in Malang City who used Islamic mobile banking, and the sample used 100 students who met the criteria using purposive sampling techniques. Data was collected through questionnaires containing statements related to research variables. The results showed that perception, usefulness, and trust significantly affected interest. In comparison, the perception of convenience and security did not significantly affect interest. In addition, trust can mediate the influence of perceived usefulness and safety on interest. However, trust cannot mediate the influence of perceived convenience on interest. This study concludes that these factors can be a reference for banks to make strategies to increase the interest of Islamic mobile banking users.

Analysis of The Practicality of Google Sites-Based Teaching Materials to Improve Student Learning Outcomes

The aim of this research is to conduct an analysis of the practicality of Google Sites-based teaching materials to improve student learning outcomes. Testing the practicality of teaching materials is one of the stages of the teaching material development model that uses the 4D model. The research was conducted at SMP Negeri 8 Mataram in the 2022/2023 academic year. Data on the practicality of teaching materials was obtained by administering user response questionnaires, namely teachers (10 people) and students (34 people). The score weights use a Likert scale with four answer options, namely Strongly Agree (score 4), Agree (score 3), Disagree (score 2), or Strongly Disagree (score 1). The practicality criteria are divided into four criteria, namely: Very impractical (percentage 0-25); Not practical (percentage 26-50); Practical (Percentage 51-75); Very practical (Percentage 76-100). The research results show that the average teacher assessment of Google Sites-based teaching materials for improving student learning outcomes is 93.4 which is in the category: "Very Practical". Aspects of teacher assessment of teaching materials are reviewed from four aspects, namely: Content, Language, Presentation, Graphics. The average student assessment of Google Sites-based teaching materials to improve student learning outcomes is 95.5 which is in the category: "Very Practical". Aspects of student assessment of teaching materials are viewed from four aspects, namely: Perception of Convenience, Usefulness, Attractiveness, Actual Use of the Product.

Analisis Pengaruh Promosi Penjualan, Persepsi Manfaat dan Persepsi kemudahan Penggunaan terhadap Keputusan Penggunaan Gopay pada Mahasiswa UPN “Veteran” Jawa Timur

This research aims to analyze the influence of sales promotions, perceived benefits, and perceived ease of use on the decision to use GoPay. The research method used in this research is a quantitative method. Sampling used a non-probability sampling method with convenience sampling technique. Data analysis was carried out using the SEM method which is based on components, with PLS as an analysis tool. The results of this research are that the sales promotion variables (X1), perceived benefits (X2), and perceived ease of use (X3) have a positive and significant effect on the decision to use Gopay among UPN "Veteran" East Java students. The results obtained from the T test for variable X1 were 6.283846 > 1.96 or P-Value 0.000 < 0.05; variable X2 is 4.128499 > 1.96 or P-Value 0.000 < 0.05; and variable X3 is 3.021928 > 1.96 or P-Value 0.003 < 0.05. The value in the R2 test explains the influence of sales promotions (X1), perceived benefits (X2), and perceived ease of use (X3) on the decision to use Gopay by 61.48%, while the remaining 38.52% is explained by other variables. Keywords: Gopay, Perception of Benefit, Perception of Convenience, Sales Promotion

Bladder instillations vs onabotulinumtoxinA injection for interstitial cystitis/bladder pain syndrome: a randomized clinical trial

Interstitial cystitis/bladder pain syndrome is an unpleasant sensation related to the bladder with lower urinary tract symptoms lasting more than six weeks, unrelated to an otherwise identifiable cause. The etiology is likely multifactorial including urothelial abnormalities, neurogenic pain upregulation, and potentially bladder and vaginal microbiome alterations. Despite treatment effectiveness of both bladder instillations and intradetrusor onabotulinumtoxinA injection for this condition, a head-to-head comparison has not been performed. To compare the efficacy of bladder instillations and intradetrusor onabotulinumtoxinA injection for treatment of interstitial cystitis/bladder pain syndrome. Patients with O'Leary-Sant (OLS) questionnaire scores of ≥ 6, meeting clinical criteria for interstitial cystitis/bladder pain syndrome, and desiring procedural management were randomized to bladder instillations or intradetrusor onabotulinumtoxinA injection. The primary outcome was the difference in OLS scores at 2 months post-treatment between groups. Secondary outcomes included evaluation of sexual function, physical/mental health status, pain, patient satisfaction, treatment perception, retreatment, and adverse event rates. 47 patients were analyzed with 22 randomized to bladder instillations and 25 to onabotulinumtoxinA injection. There were no differences in demographic and clinical characteristics between groups. From baseline to 2 months post-treatment, there was a decrease in OLS subscales in all patients (Interstitial Cystitis Symptom Index (ICSI) -6.3 (CI -8.54, -3.95), p<.0001; Interstitial Cystitis Problem Index (ICPI) -5.9 (CI -8.18, -3.57), p<.0001). At 2 months post-treatment, patients in the onabotulinumtoxinA group had significantly lower OLS scores compared to those in the bladder instillation group (ICSI 6.3 ± 4.5 [onabotulinumtoxinA] versus 9.6 ± 4.2 [instillation], p=.008; ICPI 5.9 ± 5.1 [onabotulinumtoxinA] versus 8.3 ± 4.0 [instillation], p=.048). The difference in OLS scores between groups did not persist at 6-9 months post-treatment. There were no statistically significant differences between baseline and post-treatment time points for the remaining questionnaires. Eight percent of patients who received onabotulinumtoxinA injection experienced urinary retention requiring self-catheterization. Patients who underwent onabotulinumtoxinA injection were significantly less likely to receive retreatment within 6-9 months compared to patients who received bladder instillations (relative risk 13.6; 95% CI, 1.92-96.6; P=.0002). There were no differences between groups regarding patient satisfaction, perception of treatment convenience, or willingness to undergo retreatment. Both onabotulinumtoxinA injection and bladder instillations are safe, effective treatments for patients with interstitial cystitis/bladder pain syndrome, with significant clinical improvement demonstrated at 2 months post-treatment. Our findings suggest that intradetrusor onabotulinumtoxinA injection is a more effective procedural treatment for this condition than bladder instillation therapy and associated with decreased rates of retreatment.

전국 먹는 수돗물의 만족도에 대한 결정 요인 분석과 정책적 시사점

This study offers the first analysis of the determinants of overall satisfaction with drinking tap water using a nationally representative sample based on data from the &lt;2021 Drinking Tap Water Survey&gt; in South Korea. Based on a representative sample from 161 regions across the nation, as our main explanatory variables, we select various perceptions concerning consuming tap water including overall quality, taste, being economical, convenience, and environmental-friendliness. When it comes to consumption of tap water with no treatment (inclusive of boiling it), we find that trust in the quality of the tap water is key to improving overall satisfaction with drinking tap water. With reference to consumption of tap water after filtration, the perception of convenience is found to have a statistically significant positive impact. Regardless of how tap water is consumed, the overall satisfaction improves for high income region respondents perceive that drinking tap water is environment-friendly. In addition, other supply-side factors such as trust in the municipal water treatment system and favorable ratings of the speed of response to complaints were associated with higher satisfaction with tap water. These findings have important policy implications.

Paying for Ears: A Study on the Impact of Podcast Platform users’ Willingness for Knowledge Payments

With the development of the Internet era, the ways people receive information are becoming more and more diversified. While pursuing the breadth of information, people began to value the purity and directness of information, which directly led to the rapid development of podcasts and their carrier platforms. Perceived value is the overall value of a commodity or service that consumers feel subjectively. Perceived convenience covers a lot of aspects, which can be summarized as the total amount of money or energy consumed when consuming a certain product or service.These two important indicators are used by academics to measure consumer satisfaction and their overall impression of a product. Therefore, based on the characteristics of podcast platform, such as rich choices and one-way information, this paper introduces the concept of convenience perception through the theory of perceived value, and uses TAM model as the carrier to study the impact of value and convenience perception on consumers’ willingness to consume paid programs on podcast platform.

Prevalence of self-medication practices among pregnant women in India: A systematic review and meta-analysis.

Self-medication practice among pregnant women is a global concern. However, its understanding in the Indian context is limited due to a lack of comprehensive studies. This study aimed to comprehensively assess the prevalence of self-medication, the medications used for self-medication, diseases/conditions associated with self-medication, and the reasons for self-medication among Indian pregnant women. This study was carried out following the guidelines outlined in the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). A thorough search was done in PubMed, Embase, and Google Scholar to find articles that were published up until May 2023. Inclusion criteria comprised observational studies reporting self-medication prevalence among pregnant women in India. Data were extracted using a standardized sheet, and a random-effects model was applied to determine the overall prevalence of self-medication using R software. The I2 statistic was employed to assess the heterogeneity among the studies. This study analyzed eight studies with a collective sample size of 2208 pregnant women. The pooled prevalence of self-medication among pregnant Indian women was 19.3% (95% CI: 7.5%-41.3%; I2 = 99%; p < 0.01). Common self-treated conditions were cold, cough, fever, headache, and stomach disorders. Antipyretics, analgesics, antihistamines, and antacids were frequently used for self-medication. The perception of mild ailment, immediate alleviation, convenience, time savings, and advice from family, friends, or the media were all reasons for self-medication. Local pharmacies were the most usual source for obtaining drugs, and pharmacists, family, friends, and past prescriptions were common sources of medicine information. A low yet substantial number of pregnant women in India are engaged in self-medication practices. Appropriate strategies need to be planned to reduce self-medication practices to attain sustainable developmental goals for maternal health in India.

The Effect of Convenience and Security on Satisfaction with Customer Interest as Mediator

This research was conducted to determine the influence of perceived convenience and security on customer interest in using BNI mobile banking with customer satisfaction as a mediator. The sampling technique used is nonprobability sampling (purposive sampling) with a customer population of the BNI Kelapa Gading branch with a sample size of 100 respondents. This research uses an associative approach using the Path Analysis method and is calculated. The results of this research show that perceived convenience has a positive effect on interest in using mobile banking, security has a positive effect on interest in using mobile banking, perception of convenience has no effect on customer satisfaction, security has no effect on customer satisfaction, and interest in using mobile banking has a positive effect on customer satisfaction and interest in using mobile banking do not mediate perceptions of convenience and security on customer satisfaction. The managerial implication of this research is improving user experience. This implication can be through streamlining processes and a better understanding of user needs. Improved system security to show that perceived security influences customer satisfaction and increased communication and education through marketing campaigns that focus on security features and convenience in mobile banking applications.

PENGARUH PERSEPSI RISIKO, PERSEPSI KEMUDAHAAN DAN PERSEPSI MANFAAT TERHADAP KEPUTUSAN PEMBELIAN PADA MARKETPLACE SHOPEE DI MASYARAKAT KECAMATAN UTAN KABUPATEN SUMBAWA

This research aims to examine the influence of perceived risk, perceived convenience and perceived benefits on purchasing decisions at the Shopee Marketplace in the Utan District, Sumbawa Regency. The sampling technique used is purposive sampling, namely the population used is based on predetermined criteria to be used as a sample. The research sample consisted of 100 people from Utan District, Sumbawa Regency. The analytical tool used in this research is multiple linear regression. The results of this research show that the Risk Perception variable has a positive and significant effect on Purchasing Decisionsat the Shopee Marketplace, the Convenience Perception variable does not have a significant effect on Purchasing Decisions at the Shopee Marketplace and the Benefit Perception variable has a positive and significant effect on Purchasing Decisions at the Shopee Marketplace.

MCDONALD'S APPLICATION ANALYSIS USING TECHNOLOGY ACCEPTANCE MODEL (TAM)

McDonald's application is an application developed and published by McDonald's Apps. This application aims to provide ordering services to consumers through online without having to come to the outlet. This study aims to explain and analyze user acceptance of McDonald's applications. In this study, the acceptance theory used is the modification and development of the Technology Acceptance Model theory which focuses on five factors, namely usability perception factors, ease perception, usage attitude, usage interest and actual use. The method in this study is quantitative with data analysis techniques using descriptive analysis techniques and using multiple linear regression analysis with the help of IBM SPSS Version 25 software. The sample taken amounted to 100 respondents with characteristics who used or who had used the McDonald's application at least once. The sampling technique uses the Non-probability Sampling method with the Purposive Sampling technique. The results obtained from the analysis using IBM SPSS are (1) usability perception positively affects usage attitude, (2) convenience perception positively affects usage attitude, (3) usability perception positively affects usage interest, (4) usage attitude positively affects usage interest, (5) usability perception positively affects actual use and (6) use interest positively affects actual use. In conclusion, all hypotheses that have been formulated are accepted. The residual data of the variable are independent of the normally distributed dependent variable and the regression model satisfies the normality assumption. Independent and dependent variables do not occur heteroscedasticity problems. Independent and dependent variables do not occur multicollinearity. Independent and dependent variables have no autocorrelation.

The Mediating Role of Trust and its Relationship with the Perception of Convenience and Transparency on User Satisfaction of Electronic Procurement Services

Background – In the current 4.0 industrial revolution, the government is required to be able to create innovations including in public services based on information and communication technology. In addition, E-procurement is a form of innovation based on e-government which is almost entirely accomplished by making use of information and communication technology. Aim – This study aims to determine the effect of perceived convenience and transparency on Electronic Procurement Services or LPSE user trust, the effect of ease, transparency and trust on LPSE user satisfaction, the impact of trust in mediating the effect of perceived convenience on LPSE user satisfaction, and the role of trust in mediating the effect of transparency on LPSE user satisfaction. Design / Methodology / Approach – Respondents in this study were businessmen and consultants who had participated in tenders within the Ministry of Religion D. I. Yogyakarta as many as 180 respondents using the accidental sampling technique. A quantitative method of SEM and AMOS was applied in the study. Findings – From the tested and collected data, the results show that ease and transparency perceptions affect positively and significantly on user trust. Furthermore, the feeling of convenience, transparency and trust bring a favorable and significant impact on user satisfaction. User satisfaction is unaffected by user perception through trust as an intervening variable. Research implication – Transparency has no impact on customer satisfaction through trust as an intervening variable. Limitations – Further research taking independent variables other than perceptions of convenience, transparency and trust.

Digital payments during the COVID-19 pandemic in Poland: An initial insight on the consumer perception of security and convenience

Purpose/Research problem – The paper’s key purposes are twofold: first, to identify the most important determinants for using mobile payments in the initial phase of the COVID-19 pandemic when the rules and behaviour changed; second, to investigate whether and why the coronavirus pandemic increased the degree of digital payments usage. Design/Methodology/Approach – The aim of the survey was to capture the ‘fresh’ effect of restrictions imposed by the government in Poland regarding digital payments. The research data were obtained in the CAWI survey after the pandemic started and before the end of the first wave to assess the result just for that period. Results – The study proved that the first phase of the COVID-19 pandemic increased the degree of mobile payments usage due to the prevailing sense of uncertainty. The pre-pandemic preferences of buyers towards the cost, convenience, and risk have changed. In the initial phase of the pandemic, perceived personal security was extended and covered not only transaction security, but also health safety with benefits resulting from avoiding touching the banknotes and maintaining social distancing. This was identified as more important than perceived convenience and costs. Originality/Value – The time of the analysis time was a kind of a ‘research window’, when the researchers and respondents were exposed to the first wave of the pandemic and did not have a foresight of the coming waves of virus transmission. The questions concerning the sum and quantity of spending were adjusted to the time of quasi-stability in the economy – after the previous crisis and before the inflation level rose in the subsequent waves – which was mainly the effect of the monetary policy response to lockdowns.

Influence parental- and child-related factors on the acceptance of SARS-CoV-2 test methods in schools and daycare facilities.

Rapid testing for Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2) infections was an essential step in reducing the spread of the virus and monitoring pandemic development. Most mandatory standard pandemic testing in Germany has been performed in schools and daycare facilities. We investigated the influence of behavioral and attitudinal characteristics of children and caregivers on their acceptance of (i) antigen-based nasal swab rapid and (ii) oral saliva-based pooled Polymerase Chain Reaction (PCR) tests. Conducted through a cross-sectional survey between November and December 2021, with 1962 caregivers and 581 children/adolescents participating, the study evaluated the acceptability of each testing method on a six-point scale. Participants scored one test method conducted on their child at one of six levels with 1 and 6 denoting "excellent" (1) and "inadequate" (6), respectively. We considered demographic variables, vaccination status, child mental health (measured by the SDQ-questionnaire), and facility type (kindergarten, primary school, secondary school) as covariates. Results reveal a preference for saliva-based PCR tests over nasal swabs by about one grade, particularly among parents of unvaccinated children, especially if their child expressed future vaccination reluctance. Testing acceptance was lower among children with mental health issues, primary school-aged, and those with less-educated parents. Perception of test accuracy and convenience influenced attitudes, favoring saliva-based PCR tests. Moreover, children with mental health issues felt less secure during testing. To our knowledge, this is the first study to investigate the influence of different testing methods on testing acceptance for SARS-CoV-2 in children and caregivers. Our study identifies predictors of lower acceptance of public health surveillance measures and enables the development of educational programs on testing and vaccination tailored to the needs of specific target groups. Moreover, we demonstrate that test acceptance in vulnerable groups can be enhanced by careful choice of an appropriate testing method.

Influencing factors and mechanisms on consumers' behavior: A case of tea tourism in China

AbstractThis study explores the factors affecting tea tourism, including the action mechanisms and the impact level of each factor influencing consumer behavior intentions, to contribute to predicting tea tourism consumer behavior. This study surveyed 377 potential tea tourists and constructed a theoretical model of tea tourism consumers' planned behavior using SPSS and AMOS. The results show that: (a) The experiential perception and opportunity perception of tea tourists can significantly affect their attitudes, (b) The self‐efficacy perception and convenience perception of tea tourists can significantly affect their perceptual control, and (c) The attitude of tea tourists can significantly positively influence their behavioral intention. This study not only broadens the applications boundary of the theory of planned behavior, but it also provides a new perspective for research on the behavioral awareness of tea tourism consumers. The findings have implications for predicting and promoting future tea tourism in China and beyond.

Perceptions of Ease, Usefulness and Promotion on Interest in Using ShopeePay Community Sumenep

Objectives – This study aims to analyze the impact of three key factors, namely perceived convenience, usefulness and promotion on interest in using ShopeePay as a digital payment tool. Design/Methodology/Approach – Quantitative type research and the population used is the Sumenep community of ShopeePay users. Data collection techniques by distributing google form questionnaires to 100 respondents directly. Findings – The results of the study indicate that the perception of convenience, usefulness and promotion has a positive and significant influence partial and simultaneous on the interest in using ShopeePay digital payments for the Sumenep community. Conclusions and Implications – Perception of convenience, perception of usefulness and promotion have a positive influence on the use of Shopeepay in the Sumenep community. Shopee companies can consider the convenience and usefulness of Shopeepay and can increase promotions to increase Shopeepay users in the Sumenep community.

Perception of Convenience, Trust, Service Features, Risk and Interest in Using E-money among Denpasar City People

The aim of this research was to find the influence of perceptions of convenience, trust, service features, risks and interest in using e-money on the people of Denpasar City. “The population used in this research is all e-money users in Denpasar City, the number of which cannot be ascertained because it will always change over time, with a sample size of 95. Data collection was carried out by distributing questionnaires using Google Form. The data analysis technique used is SEM-PLS. This research provides results that perceived ease of use has a positive and significant influence on interest in using. Perceived trust has a positive and significant influence on interest in using. Service features have no influence on interest in use. Risk perception has a positive and significant influence on intention to use.” Perception of convenience has a positive and significant influence on perception of risk. Perceptions of trust have a positive and significant influence on perceptions of risk. Service features have a positive and significant influence on risk perception. Perceived risk is an interventing variable that influences perceived ease of use on interest in using. Perceived risk is an interventing variable that influences perceived trust on interest in using. Perceived risk is not an intervening variable in the influence of service features on intention to use.

How Technology Information Advancement Mediates The Effect of Taxpayer Perception Toward Digitalization in Personal Tax Payer Filing

Taxes are a source of state income as much as the use of which is intended to improve the welfare of the community through the development and improvement of public facilities. Tax revenue comes from contributions generated from the community and for the community as well, this is because the results of the tax revenue are used for general financing rather than all government financing, even one of the benchmarks for the success or failure of a country's economyObjectives: This study aims to examine the factors that influence the use of e-Filing for individual taxpayers by using information technology readiness as an intervening variable.Methodology: The analysis method used a structural equation modeling (SEM) which is processed by using Smart PLS.Finding: The study's results indicate the following: Satisfaction perception has a positive impact on e-Filing adoption, whereas Perceptions of convenience, security, and confidentiality do not influence e-Filing usage. Additionally, Satisfaction perception does not affect information technology readiness, whereas Perceptions of convenience, security, and confidentiality have a positive effect on technology readiness. Furthermore, Satisfaction perception, along with security and confidentiality, positively impacts e-Filing utilization when mediated by technology information readiness. However, the perception of convenience does not affect e-Filing usage when technology readiness serves as an intermediary factor.Conclusion: Information technology readiness exerts a substantial influence on e-Filing utilization, signifying that higher information technology readiness leads to increased e-Filing adoption by taxpayers.