This paper reports on an ethnographic research study with experienced K-12 teachers and paraprofessionals in Western Canada to understand (1) the language and literacy needs and challenges of students with refugee experiences; and (2) the pedagogical responses used to build trusting, collaborative relationships of power. Our theoretical framework draws on Bronfenbrenner’s ecological systems model, which we align with a literacy ecology of communities perspective. Working with 15 participants in a school district with a long history of resettlement, we address the following questions: (1) What do teachers and paraprofessionals identify as the language and literacy learning needs and challenges for students with refugee experiences? and (2) What are the most appropriate and empowering pedagogical responses to meet curricular expectations and use language and literacy for social impact and identity representation? Using thematic analysis, we identify four interweaving themes: relationships, mindful pedagogies, well-being, and safety. We provide illustrative examples from ethnographic focus group discussions, triangulated with informal interviews and observations in relation to an integrated model of supports for students with refugee experiences. We conclude with four critical lessons learned about relationships, communication flows within and across nested ecological systems, flexibility and structure, and inspirational pedagogies.
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