In the rapidly evolving landscape of Artificial Intelligence (AI), platforms like ChatGPT are reshaping the educational domain, prompting deeper explorations into the nature and depth of this intersection. This study aimed to systematically uncover the prevailing sentiments, concerns and discussions on Twitter surrounding ChatGPT’s role in education. Through an extensive data collection process, over 3.8 million tweets were initially gathered, followed by rigorous refining processes that included expert-driven tweet labelling and subsequent classification using Machine Learning (ML) and deep learning models. The cleaned dataset underwent a series of preprocessing steps and feature extraction and was ultimately subjected to Latent Dirichlet Allocation (LDA) for topic modelling. Our findings unveiled 15 distinct topics that broadly spanned common discussions, AI implementation, and its potential impacts. The data’s visualisation using t-distributed stochastic neighbour embedding (t-SNE) showcased a dense central clustering of these topics. In conclusion, our research underscores the multi-faceted dialogues on AI, particularly ChatGPT, in education, emphasising the pressing need for continued discourse and research as AI tools further integrate into our educational paradigms.
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