Payment Platform Research Articles

An Analysis of the PayPals Corporate Strategy for Success

As a popular international trade payment tool, PayPal is loved by the masses around the world, utilizing its advanced technology, risk management and control, and customer service capabilities in the field of e-commerce payments. This paper gives information about PayPal and its current development. On the basis of the existing literature and data, the main purpose of the essay is to summarize the advantages of PayPals corporate strategy by analyzing its specific profit model and to explore the secrets of PayPals success. The analysis of PayPals success can strengthen its competitiveness in the field of online payment platforms and it also provides a better reference for other companies of the same type. Through specific theories and data from PayPal, this paper was able to conclude that Paypals greatest corporate strategic advantage is its combination of data insights, the Internet and technology, using SSL as a security system and expanding user base, gaining consumer trust and thus targeting consumer and merchant needs to create its own maximum profitability while having a sustainable competitive advantage.

A Web Based Coupons Recommendation System for Applicable Users in Friend Zone

Presently, every individual is using digital payment platforms like Google Pay, PhonePe, Paytm, Amazon Pay. Whenever a person does online transactions, he/she get coupons as a reward for couple of transactions. These coupons can vary from one another. Sometimes they are discounts or cashbacks or else vouchers. Every person who uses the digital payment systems will not be able to use every single coupon he/she received. So, instead of letting that coupon expire we are developing an android- based application, where the user can form groups with contacts of his/her choice in order to share their coupons. People can exchange the coupons among each other in the group. Also, when two people share their coupons that belong to same company, the application prioritizes and recommends the coupon which expires early. Also, to overcome the problem of a person entering details of coupons our app will remind the users to update the coupons in his profile. Also, to share the coupons which can't be directly shared a module is included such that a request message will be sent to the user and if the user accepts it can be gifted from native application

Satisfaction with and Challenges of Bank Remittance in Student Payments in the Philippines

The education sector is one of many that has been affected by the digitization of payments and administrative processes. The study used a descriptive survey method to analyze the student payment process, focusing on the stakeholders’ preferences, satisfaction, and challenges with bank remittance. The respondents included 422 undergraduate and graduate students, 13 parents, and 18 personnel in one University in the Philippines. The vast majority of respondents (63.68 percent – 95.86 percent) were aware of the university’s cash payments, online fund transfers through banks, over-the-counter bank deposits, bill payments through banks, GCash, Paygate. Except for GCash, only 50% or less were aware that payments could be made through Remittance Centers and e-wallets. Payment preferences were influenced by the respondents’ awareness on and the security, ease of use, and accessibility of payment platforms, resulting in a moderate level of satisfaction with the payment process. The study revealed that the student payment process requires improvement because the mode of bank remittances permitted by the University is not suited for immediate payment verification. There is a need to increase the number of bank partnerships that allow for the integration of the University’s software facility for bill payment. In some areas, students do not have access to banks or bill payment services. E-wallet or digital wallet applications such as GCash can be used to pay University fees.

US money transmission regulations and decentralised payment platforms

US money transmitter law applies to money transfer businesses and payment processing companies. By imposing rigorous regulatory obligations on money transmitters, the law aims to protect customer assets and prevent the payment systems from being used for illegal activities. A central premise of the law is that the money transmitter intermediates between customers and the payment systems, and controls the flow of funds in the transaction. Decentralised finance has challenged this premise by connecting users to the payment infrastructure directly. Decentralised payment applications allow users who do not know each other to transact in cryptocurrency on the blockchain without requiring a trusted party to take custody of the assets while transaction is pending. This paper explores the incompatibility between money transmitter law and its policy objectives, and the increasing use of blockchain innovation to decentralise payment processing. It also discusses potential approaches available to regulators and their limitations. For payment industry practitioners and innovators, it is important to understand the scope and limitation of the existing law and how legal development may evolve in the future.

Research on User Perception Evaluation with Mobile Payment Platforms Based on Big Data

Research on User Perception Evaluation with Mobile Payment Platforms Based on Big Data

A Study on the Business Model Optimization Strategy of Knowledge Payment Platform: The Example of Zhihu

The rapid development of the Internet has contributed to the continued advancement of the knowledge payment industry. Currently, knowledge payment platforms, as the core force of the knowledge payment market, guide the continuous changes in the direction of content production, enterprise operation and consumer demand in the knowledge payment industry. However, research on knowledge payment platforms in academia is still in its infancy, and in particular, there is a paucity of research that systematically examines the characteristics of successful knowledge payment platforms and strategies to address the problems of business models from the perspective of business models as a whole. Therefore, a systematic and thorough understanding of the essence and richness of the business models of knowledge payment platforms is crucial to an in-depth understanding and grasp of the development rules of the knowledge payment industry.This article focuses on the business models of Internet knowledge payment platforms and their optimisation strategies. Take Zhihu as an example using a case study approach and the perspective of value networks, this paper constructs a business model based on value networks and conducts specific research and analysis on the eight elements of the business model to explore the essence of the business model of knowledge payment platforms and its optimisation strategies under the collaborative competition model, which is equally important in the Internet era. Evidence from this case study finds that value network is the main form of operation of the business model of platform-based enterprises, and the platform achieves the business closure of value acquisition and value maintenance through the engine driven by value proposition and value co-creation.The study reveals that competition and cooperation are equally important business concepts and the whole process of cross-enterprise value co-creation in the Internet era, which complements the research perspective of business model optimization strategy research focusing on competition and provides certain reference significance for the business model optimization of platform-based enterprises.The contribution of this paper is to provide a new perspective for the study of business model optimization strategies. This article is sorting out business model optimization strategies. On the basis of relevant literature, the original theoretical research perspective of enterprise management focusing on competition rather than cooperation is supplemented，From the perspective of “value network”, combined with the theoretical basis of Yuanlei’s business model, a business model based on value network is proposed Model. On this basis, take the knowledge payment industry as the exploration field, and take the typical knowledge payment platform Zhihu platform. In order to study the case, by revealing the key factors for the success of the business model of Zhihu platform, verify the new business model theory Explanations of enterprise practice. Through research, it is found that the theoretical model of the new business model better explains the Internet knowledge. The essence of the business model of the payment platform is a complete value co-creation closed-loop structure, which also reveals the Internet knowledge.

Study of Online Continuous Learning Behavior of College Students in the Context of Knowledge Payment

With the rapid development of information technology in the education industry, the number of users of online learning platforms is showing an in the current era of the Internet, online learning platforms have become the preferred learning tools for many college students. Compared with traditional learning modes, online learning has advantages such as abundant learning resources, random learning locations, flexible learning times, and personalized learning. Compared with traditional learning modes, online learning has advantages such as abundant learning resources, random learning locations, flexible learning times, and personalized learning content. However, at the same time, the online learning of college students also exhibits negative learning behaviors and habits such as high dropout rates, low participation, and difficulty in deep learning. Based on the theory of planned behavior, this paper expands, introduces expectation, and provides an overview of online learning. This paper expands, introduces expectation confirmation factors and economic factors, and obtains a survey report through the analysis of second-hand Based on the theory of planned behavior, this paper expands, introduces expectation confirmation factors and economic factors, and obtains a survey report through the analysis of second-hand data research, face-to-face interviews, and telephone interviews. It also summarizes the continuous influencing factors that affect college' online paid knowledge learning from the aspects of information quality, perceived usefulness, social factors, and expectation perception. The research results are helpful for improving the quality of online courses, Enhancing the value of online learning, enhancing the satisfaction of The research results are helpful for improving the quality of online courses, Enhancing the value of online learning, enhancing the satisfaction of college students with online learning, and promoting the healthy development of knowledge payment platforms have important reference significance.

Decisions of Knowledge Payment Product Supply Chain Considering Government Subsidies and Anti-Piracy Efforts: Based on China’s Knowledge Payment Market

Knowledge payment is an emerging business mode that has developed in the era of social media. With the impact of Internet technology, the knowledge payment market is rapidly expanding, especially in China. However, piracy leads to more intense competition and affects the profits of knowledge providers and knowledge payment platforms. Government policies combined with the anti-piracy measures of these platforms have become effective methods to combat piracy. This paper investigates the impact of government subsidies and anti-piracy efforts on a knowledge provider’s and platform’s optimal decisions. We develop a two-stage knowledge payment product supply chain with a knowledge provider and a knowledge payment platform. The platform in the leader position of the supply chain has anti-piracy efforts and the government subsidizes the platform. Stackelberg game models are constructed and compared to examine the equilibrium solution in relation to three modes (no government subsidies and no anti-piracy efforts; only anti-piracy efforts; and both government subsidies and anti-piracy efforts). Our analysis shows that (1) both government subsidies and anti-piracy efforts increase the quality level and unit quality signing bonus of the knowledge payment product. Meanwhile, the product’s retail price increases with anti-piracy efforts but decreases within a certain subsidy range. (2) The knowledge provider’s profit always increases with the anti-piracy effort level, while the platform’s profit is an inverted U-shaped relationship with the anti-piracy effort level. (3) Government subsidy behavior can always increase a knowledge provider’s profit but may not necessarily increase the platform’s profit. Moreover, there exists a certain threshold: when subsidies are lower (higher) than this threshold, it is more beneficial to the knowledge provider (platform). In addition, we also find that the method of high subsidies combined with a low anti-piracy effort level benefits both parties and that the subsidized party will be more sensitive. The results will provide knowledge providers and platforms with new market management insights from the perspective of government subsidies and anti-piracy efforts and guide them to make optimal decisions.

Factors Influencing Continuous Intention to Use Mobile Payment Platforms in Southeast, Nigeria

This study centers on the factors influencing the continuous intention to use mobile payment platforms in south-east, Nigeria. Although the extant literature is gorged with studies on mobile payment technology adoption behaviour, empirical investigations that examine the predictors of continuous use of mobile payment platforms in a typical developing economy with huge informalities is lacking and under-reported. The broad objective of this study is to empirically investigate the factors that influence the continuous use of mobile payment platforms in South-east, Nigeria. In order to achieve this objective, positivism was adopted as the research philosophy while the area of study comprised Enugu city, Awka, Umuahia, Abakaliki and Owerri. The study population comprised active users of mobile payment platforms. The sampling technique adopted was quota sampling and a sample size of 600 respondents was statistically determined using Bill Godden Formular. The research instrument was questionnaire; validity test of the instrument was done using face and content validity while the reliability test was conducted using Cronbach’s alpha coefficient. The hypothesized relationship was tested using Multiple Linear Regression. It was found out that effort expectancy, social influence, facilitating conditions, intrinsic motivation and prior experience were positively significant to continuous intention to use mobile payment platforms while performance expectancy and price value are not. It was concluded that when used for predicting continuous intention to use mobile payment platforms in the innovation marketing field, the unified theory of acceptance and use of technology should be extended to include variable such as prior experience. It was recommended that mobile payment service providers should design and develop incentives that will encourage frequent usage, they should use social media influencers among others.

FACTORS INFLUENCING THE INTENTION TO PAY ZAKAT ONLINE

This study investigates the factors influencing individuals' intention to pay zakat through an online platform. Data were collected using an online questionnaire distributed through convenience and snowball sampling methods, with a total of 222 participants comprising students and working individuals. Regression analyses were conducted to examine the proposed model, revealing that participants' attitudes and perceived behavioural control significantly influenced their intention to pay zakat online. However, subjective norms, knowledge, and trust had a negative impact on the intention to pay zakat using an online platform. This research contributes to the literature by focusing on the emerging field of online zakat payment. Findings suggest that zakat institutions can enhance the efficiency of digital payments by improving participants' attitudes and perceived behavioural control. Additionally, future research should consider incorporating variables related to IT literacy to understand user behaviour in online zakat payment better. The study's findings are relevant to various stakeholders, including governments, zakat institutions, zakat contributors, and academics. Governments can use the results to formulate policies encouraging online zakat payment. Zakat institutions can enhance their online payment platforms based on the identified factors. Zakat contributors can make informed decisions about online zakat payment using these insights. Academics can further develop theories and models of online zakat payment based on the study's findings. This study provides recommendations and acknowledges its limitations, offering valuable insights for future researchers interested in exploring this topic further.

Utilization Behaviour of Digital Tools by Farmers for Marketing Their Produce during Covid-19 Lockdown Period

The present study was conducted to examine the role of digital tools in agricultural marketing during the Covid-19 lockdown period in Tamil Nadu. The study aimed to understand how farmers leveraged digital tools to overcome marketing difficulties in marketing their produce during the lockdown period. The research focused on the time spent on digital tools, the purpose for which farmers used digital tools, and the awareness of e-commerce web portals for marketing their produce. The research was conducted in three districts of Tamil Nadu, viz., Krishnagiri, Erode, and Madurai, which were selected based on highest production of tomatoes, banana, and jasmine respectively. The findings revealed that the time spent by farmers on phone calls increased for marketing their produce during Covid-19 lockdown period, followed by SMS/WhatsApp/Telegram messaging to engage in direct communication and share information with buyers. Social media platforms such as Facebook, Twitter, and Instagram, Digital payment platforms like Phonepe, Gpay, Bhim and E-commerce portals and apps were not used much by farmers for marketing their produce during the lockdown period. Most of the farmers used digital tools for getting market information, arranging transport and labour. However, farmers didn’t use the digital tools for processing and storage purposes., The awareness on E-commerce web portals among the farmers differed among the three crops. None of them were aware about the portals like Jaivik Kheti, Kisan Mandi, and Arya.ag. However, farmers had relatively higher awareness on e-NAM portal. These findings have implications for policy makers and stakeholders in devising strategies to enhance farmers' awareness and access to digital tools and to develop digital interventions for improving their marketing capabilities in times of crisis.

Web Based Boutique Management System with GCash Integration

The boutique industry has experienced significant growth with the proliferation of online shopping platforms. To stay competitive and meet customer expectations for seamless transactions, boutique businesses are increasingly exploring the integration of digital payment systems into their management processes. The study covers system development, user feedback, performance metrics, and offers recommendations for future enhancements. The findings provide valuable insights for boutique businesses seeking to embrace digital transformation and cater to evolving customer demands effectively. This study aims to inspire boutique owners and stakeholders to leverage modern technologies and payment platforms to meet the evolving demands of the digital marketplace effectively

Electronic Payment Behaviors of Consumers under Digital Transformation in Finance—A Case Study of Third-Party Payments

In the digital era, new financial technologies and big data are accelerating the development of financial transactions. With the rise of e-commerce transactions, the financial industry has come to recognize that banking as a service can be seamlessly integrated into any scenario, thanks to disruptive innovation driven by electronic and third-party payments. This study aims to examine the consumer acceptance of third-party payment systems offered by electronic payment platforms for e-commerce, as well as their continued usage in the context of digital transformation in finance. This study employed the questionnaire survey method, and it distributed questionnaires to consumers who have used third-party payment systems. A total of 332 valid questionnaires were collected. The results indicate that user acceptance of innovative technologies and various external variables (e.g., the user’s external environment, internal characteristics, and information system quality) were significantly positively correlated with perceived usefulness, perceived ease of use, and behavioral intention regarding the electronic payment behaviors of consumers. Based on the empirical results, this study proposes important managerial implications for the financial industry and e-commerce platforms in promoting electronic payment innovation.

Unified Payment Interface: A Unique Payment Interface in the Universe- Secondary Data Analysis

The country's payment system has undergone numerous significant changes, thanks to the Unified Payment Interface (UPI), which has eventually spurred economic growth. Life has become easier with UPI's existence. It significantly accelerates India's transition to a cashless economy as it helps to protect the environment by going greener, to improve the quality of life by embracing technology, and to create more jobs that initiate open many FinTech and Startups that lead to economic sustainability. India serves as the poster child for instant payments and an epitome of how a concerted, widespread, national endeavour may unleash enormous economic and social potential. It is an innovative online financial product in India that has reached heights of popularity within a short span (Deshpande, 2021). Our honourable Prime Minister Mr. Narendra Modi shared our country’s experience with UPI at the G20 summit by describing it as a “path-breaking digital payment platform”, which could become a template for digital payments to other nations. In this background, this study attempts to perceive the progress of this platform which enlightens us about its significance and to know about its present status. The study has employed the descriptive method by using secondary data from various scientific articles, relevant reports, records, books, published data, and journals to analyze the pathway of UPI’s progress by glorifying its uniqueness, the rationale of its evolution, and the challenges confronted to positively disrupt the sustainability of this product.

Investigating Factors Influencing Customer Churn in the Online Bill Payment Services

In Indonesia’s growing digital economy, the high churn rate in online services, such as bill payment platforms, is a critical concern. An example is BillsXYZ, a pseudonym used in this research for confidentiality, where similar services are readily available, and customer switching is effortless. The study conducted an analysis of the external environment to gain insights into the competitive landscape of the market. Using the Theory of Planned Behavior, a framework including key elements like customer experience and satisfaction, price and promotions, service quality, social influence, brand image, ease of use, and features of the service. The research involved 110 survey participants and four detailed interviews. Key findings from the analysis indicate that while there is moderate satisfaction with the online bill payment service, there are areas that require improvement, including recurring payment failures, limited availability of certain payment methods, and insufficient awareness of certain features. To address these issues and enhance customer retention, recommendations were put forth, such as increasing feature awareness, improving service quality, and implementing strategic promotions. This study provides valuable insights for online bill payment services to improve customer retention strategies.

Mobile Payment Adoption: An Empirical Investigation of Alipay

The rapid growth in the adoption of mobile payments has already begun to reshape bank payment practices. Utilizing a unique data set from a leading bank in Asia that records credit card transactions of its customers before and after the launch of Alipay mobile payment, the largest mobile payment platform in the world, this study aims to understand the impact of mobile payment adoption on bank customer credit card activities and the change of this impact after the mobile payment expansion. To do so, we employ the difference-in-differences method coupled with matching to estimate the effects. We find that mobile payment adoption not only increases customer credit card activities at the focal bank through both off-line and online channels, but also enhances customer loyalty to the bank by reducing churn. Specifically, the total credit card transaction amount and frequency of our focal bank increased by 9.4% and 10.7%, respectively. Moreover, we examine the change in the treatment effect after the mobile payment expansion and find an increase in adopters’ credit card activities and a reduction in their churn after the expansion. Next, we discuss the underlying mechanisms and show that mobile payment acts as a substitute for physical card payment in the off-line channel, and this supports the key underlying mechanism of the reduced transaction cost. However, a certain complementary effect exists between personal computer and mobile payments, likely driven by the coadoption of the two. Finally, we provide empirical evidence on conditions that facilitate the use of mobile payments, following the unified theory of acceptance and use of technology. History: Yong Tan, Senior Editor; Tianshu Sun, Associate Editor. Funding: This work was supported by National Natural Science Foundation of China [Grants U1811462, 72071102]. Supplemental Material: The online appendix is available at https://doi.org/10.1287/isre.2021.0156 .

Hundi payment mechanism on the border trade between Myanmar and Northern Thailand: what you do not know about?

PurposeThis study aims to convey the understanding of the ecosystem – how “hundi” works on the border trade between Myanmar and northern Thailand, which is an informal transfer system and is widely used as an alternative banking system. Even though the role of hundi is unable to declare the sources of money under the standard settlement of formal banking system, a failure to operate of its official mechanism are carrying using hundi, as a financial platform across the border between Thailand and Myanmar. This study surveys the best practice mechanism for the regional and international cooperation.Design/methodology/approachThis paper draws on relevant literature, open-source reporting, and interviews with more than 30 interviewees on the border between Thailand and Myanmar. Interviewees includes border-trader, money changer, money transfer operators, business leaders, hundi operators, immigrant labors, government officials and commercial banking staffs.FindingsThis study provides a unique insight of hundi system, which work as the alternative mode of formal banking. It is an informal fund transfer payment platform used on the border between Thailand and Myanmar in the past five decades. It insists that hundi plays a significant role in both substitution and complementary on the trade and payment across the border of Myanmar–Thailand. Even though confronting with the barriers of financing of terrorism (anti money laundering AML/combating the financing of terrorism CFT) risk, the competition with the expanding and modernizing formal banking sector, and the introduction of Fintech and mobile money services. In the short term, these are unlikely to eliminate the hundi system completely, but may instead push hundi operators towards adopting these networks and technologies in their own operations.Social implicationsThis paper will be a useful source for academics, development professionals, policymakers, law enforcement agencies and business actors who are seeking to understand Myanmar’s informal payment system, hundi.Originality/valueThis is the latest work for border trade payment or trade financing role of hundi which has hidden under the informal market of the border for several decades. It has few research of hundi on border trade and payment, particularly after the military coup in 2021 which made hundi return to be on the spotlight and simultaneous mechanism of border trade and payment ecosystem of Myanmar. This paper will be a useful source for academics, development professionals, policymakers, law enforcement agencies and business actors who are eager to understand Myanmar’s informal payment system, hundi, especially during the hardship.

중국 전자결제 플랫폼의 서비스 품질이 사용자 태도 및 행동에 미치는 영향

In recent years, electronic payments have gained wide popularity and become the main payment method for many consumers in China. China's electronic payment user scale continued to expand, and the electronic payment business scale and electronic payment amount continued to increase. Electronic payments have great potential and a wide market. As the user size and frequency of use increase, the volume of electronic payment transactions will continue to grow in the future. This study aims to investigate the effect of electronic payment platform service characteristics on user behavior through Chinese electronic users. A model was presented based on theoretical considerations on the service characteristics of electronic payment platfonns. The purpose of this paper is to find out how the electronic platfom1 and user behavior are related through an empirical analysis of the characteristics of the electronic payment platform. In addition, we want to identify the relationship between user attitude and user behavior. Electronic payment platforms are continuously adapting to the needs of society along with economic development. By analyzing the results of previous studies, the factors influencing the characteristics of electronic payment platforms on user attitudes were selected. This study used SPSS 23 .0 for basic statistics and Smart PLS 4.0, a structural equation program, for hypothesis verification. The electronic payment platform service characteristics were divided into convenience, security, reliability, and responsiveness. The characteristics of electronic payment platform services that affect user attitudes are convenience, security, reliability, and responsiveness. User attitude and user behavior have a positive effect.

Global Anti-Money Laundering and Combating Terrorism Financing Regulatory Framework: A Critique

Money launderers prefer to use financial services as the ideal medium for laundering. This study aimed to provide an overview of the global AML/CFT regulations, application and how they should evolve in this dynamic environment. To gather more insight, a qualitative study was undertaken with relevant documents analysed. The main finding was that country implementation of the global AML/CFT regulations differed due to political and economic factors, amongst others. While the various AML/CFT enforcements done by sampled countries were mainly cease and desist orders and monetary penalties that were publicised, the drawbacks of global AML/CFT regulations centred on the application of these regulations and emerging trends. These include, among other definitions of money laundering, reference to the three stages of money laundering, the link between penalty and violations, technological innovations and regulation paradigm shift, cyber-attacks, and data privacy. This study contributes to the application and growing body of knowledge in that the advent of technology has resulted in better consumer experiences, new payment platforms, products and services. However, these innovations have broadened emerging money laundering risks and risks to the financial system in general. Hence, there is a need to conduct research-based FATF recommendations, as risk is dynamic and not static.

Financial Technology with QRIS Payment System for Entrepreneurship Locker

The Covid-19 pandemic has an impact not only on health but also on human activities, one of which is economic transactions. A number of policies related to health protocols have caused limitations for the community in transacting with each other. In relation to economic transactions, entrepreneurial transactions on campus have stopped due to policies related to the pandemic. To answer this problem, an invention called "Culinary Business Automatic Service Locker (Entrepreneurship Locker)" that based on the Internet of Things that implements financial technology in its payment method was created. The implementation of Financial Technology is intended to revive entrepreneurship on campus by providing a “new user experience” to all parties involved in these activities. In recent years, financial technology as a new concept in payments has been growing. The concept of finance technology is to create a payment platform where there is no longer a need for physical interaction between the seller and the buyer, because the transaction process occurs via digital. QRIS, which stands for Quick Response Code Indonesia Standard is one of the financial technology-based payment methods that has been authorized in Indonesia. There are two types of QRIS, namely static QRIS and dynamic QRIS. In this study, the dynamic QRIS API will be used because it is able to generate different nominal and QR codes for different transaction. In addition, an e-wallet is needed for users to support payments by scanning the QR code via smartphone. This research wants to see how the application of financial technology using dynamic QRIS and e-wallet to entrepreneurial lockers. The results showed that financial technology using dynamic QRIS and e-wallets can be utilized in the automatic payment system for entrepreneurial lockers