Study Objective To determine if preoperative video visits are non-inferior to in-person visits in preparing women for pelvic reconstructive surgery as measured by a preoperative preparedness questionnaire (PPQ). Secondary objectives included patient satisfaction, convenience, visit duration, total perioperative visits, and patient travel time and distance. Design Non-inferiority randomized controlled trial. Setting Preoperative counseling visit. Patients or Participants Women planning to undergo pelvic reconstructive surgery. Interventions Participants underwent either preoperative in-person versus video counseling. The primary outcome was composite score of the Preoperative Preparedness Questionnaire (PPQ). Postoperatively, the preoperative subsection of the Consumer Assessment of Healthcare Providers and Systems Surgical Care Survey (SCAHPS) was completed. Six weeks postoperatively, total in-person visits, patient-initiated phone calls, and nurse-initiated phone calls were calculated. Round-trip travel time and distance from home to office were calculated. Sample size calculation was 118 subjects to detect a 9-point difference in PPQ composite scores with 80% power and α=0.05. Measurements and Main Results Between July 2019 and November 2020, 691 women were screened, 118 were randomized with 59 in each group. Demographics were similar between groups. Video visits were non-inferior to in-person visits in PPQ scores (63.0 vs 62.5, 95% CI 0.5 (-0.8, ꝏ) p=0.49). Satisfaction was higher for video visits based on composite SCAHPS scores (30.5±2.1 vs 31.3±1.5, p=0.02). Video visits were more convenient (85.2% vs 100%, p=0.01) and of shorter duration for participants (55.9±18.9 vs 37.7±10.3min vs, p<0.01). The video group had fewer office visits than the in-person group (3.0 [2.0,3.0] vs 2.0 [1.0,2.0], p<0.01) and traveled 66 minutes (p<0.01) and 28 miles (p<0.01) less. There were no differences in patient-initiated calls or nurse-initiated calls between groups (1.0[0.0,2.0] vs 1.0[1.0,3.0], p=0.88, 1.0[1.0,2.0] vs 1.0[1.0,2.0], p=0.50 respectively). Conclusion Video preoperative visits are non-inferior to in-person preoperative visits for preparing women to undergo pelvic reconstructive surgery and increase convenience. To determine if preoperative video visits are non-inferior to in-person visits in preparing women for pelvic reconstructive surgery as measured by a preoperative preparedness questionnaire (PPQ). Secondary objectives included patient satisfaction, convenience, visit duration, total perioperative visits, and patient travel time and distance. Non-inferiority randomized controlled trial. Preoperative counseling visit. Women planning to undergo pelvic reconstructive surgery. Participants underwent either preoperative in-person versus video counseling. The primary outcome was composite score of the Preoperative Preparedness Questionnaire (PPQ). Postoperatively, the preoperative subsection of the Consumer Assessment of Healthcare Providers and Systems Surgical Care Survey (SCAHPS) was completed. Six weeks postoperatively, total in-person visits, patient-initiated phone calls, and nurse-initiated phone calls were calculated. Round-trip travel time and distance from home to office were calculated. Sample size calculation was 118 subjects to detect a 9-point difference in PPQ composite scores with 80% power and α=0.05. Between July 2019 and November 2020, 691 women were screened, 118 were randomized with 59 in each group. Demographics were similar between groups. Video visits were non-inferior to in-person visits in PPQ scores (63.0 vs 62.5, 95% CI 0.5 (-0.8, ꝏ) p=0.49). Satisfaction was higher for video visits based on composite SCAHPS scores (30.5±2.1 vs 31.3±1.5, p=0.02). Video visits were more convenient (85.2% vs 100%, p=0.01) and of shorter duration for participants (55.9±18.9 vs 37.7±10.3min vs, p<0.01). The video group had fewer office visits than the in-person group (3.0 [2.0,3.0] vs 2.0 [1.0,2.0], p<0.01) and traveled 66 minutes (p<0.01) and 28 miles (p<0.01) less. There were no differences in patient-initiated calls or nurse-initiated calls between groups (1.0[0.0,2.0] vs 1.0[1.0,3.0], p=0.88, 1.0[1.0,2.0] vs 1.0[1.0,2.0], p=0.50 respectively). Video preoperative visits are non-inferior to in-person preoperative visits for preparing women to undergo pelvic reconstructive surgery and increase convenience.