Partner Organizations Research Articles

Komunikasi Organisasi dan Kemitraan Antara Airside Operation Unit Angkasa Pura II Palembang dan Mitra Maskapai

Angkasa Pura II Palembang is an international airport that is quite good in development seen from neat, clean tenant arrangements, good security, and adequate facilities. In implementing good airport operations, it is necessary to pay attention to how to build good relations between Angkasa Pura II managers, especially the Airside Operation Unit and the airlines. This study aims to identify and describe the organizational communication of the Angkasa Pura II Operations Unit in building good relations with Citilink's partner airlines. The theory used is the theory of organizational communication and partnerships. The research method used is descriptive qualitative. The subjects of this study were 2 people, including 1 OASA Manager and 1 Manager. Data collection techniques use primary data, namely interviews, and secondary data, namely observation, documentation and literature study. The technique of analysis and testing the validity of the data uses source triangulation. The results of this study indicate that the Airside Operation Communication Unit through various activities, namely meetings, meetings, morning coffee, community airlines (AOS), safety activities, Strategy Incentive Screen, Free-Lends. Keep in touch, both via e-mail and face to face. As well as regular meetings held once or twice a month. The partnership implemented by Angkasa Pura II and Citilink is a Potential Partnership. In this type of partnership, the partners care about each other but have not worked closely together.

Operationalizing the Centers for Disease Control and Prevention's Vaccinate With Confidence Framework During the COVID-19 Emergency Response in the United States.

In December 2020, 11 months after identifying the first laboratory-confirmed case of COVID-19 in the United States, the U.S. Food and Drug Administration authorized emergency use of two COVID-19 vaccines. To prepare the public for a large-scale vaccination campaign and build confidence in COVID-19 vaccines, the U.S. Centers for Disease Control and Prevention (CDC) funded more than 200 partners and developed a national Vaccinate with Confidence (VwC) COVID-19 framework to support Americans in their decision to get vaccinated. The evolving nature of the pandemic and highly variable confidence in vaccines across populations has resulted in many unique complexities and challenges to reaching universally high vaccination coverage. Here, we describe how 23 professional health associations and national partner organizations, focused solely on building vaccine confidence, operationalized CDC's VwC COVID-19 framework from February 2021 to March 2022. Capturing how partners deployed and adapted their activities to meet a shifting pandemic landscape, which began with high demand for vaccines that waned over time, is an important first step to understanding how this new strategy was utilized and could be implemented for future surges in COVID-19 cases and other routine immunization efforts. Going forward, evaluation of partner activities should be prioritized to capture learnings and assess VwC program effectiveness.

Accounting Systems And Procedures Design: Supporting Business Process and Internal Control of a Small Service Business in Special Region of Yogyakarta

For businesses engaged in the service sector, the problem faced is how companies can provide output with high service quality standards to meet customer satisfaction. During the Covid-19 pandemic, accounting information systems and good procedures are very important to support management in implementing business processes and evaluating the delivery of their service products. A community service activity aims to design accounting systems and procedures for a small business in Yogyakarta so that these service businesses can have the guidelines and accurate information bases for decision making. In addition, this system can improve the financial recording process that supports the consistency of business processes, as well as the application of a good internal control system. The implementation method includes an initial survey to collect information from the business, observation, and problem identification, followed by an evaluation of the accounting aspects and the development of a system design as a solution proposed by the community service team to be implemented in target partner organizations. The system flowchart, detailed operational system guidelines, and procedures resulting from this project made a positive contribution to the organization, as shown by the results of the evaluation with the director and business management at the final stage of the activity implementation.

Implementing Safer Supply programs: A comparative case study

ABSTRACT Background Harms related to the drug poisoning crisis in Canada continue to worsen, with 20 people dying each day from opioid toxicity related to the illicit drug supply. Safer Supply pilot programs have been implemented in a number of communities as a response to this crisis. This study provides an overview of the planning and implementation of Safer Supply programs in Ottawa, Canada. Methods A comparative case study was undertaken to provide a detailed description of the three models of Safer Supply programs in Ottawa, Canada. Portions of the Exploration, Preparation, Implementation, Sustainment framework were used to outline the outer and inner context as well as innovation factors which led to the implementation of these programs. Results Three unique Safer Supply programs were implemented in Ottawa. Factors that supported this included the innovation (Safer Supply) being originally conceptualized by people who use drugs, the inclusion of wrap-around services for clients, and ongoing teamwork among the partner organizations. Conclusions While each participating organization operates under separate funding models and discrete domains of care, ultimately, we have demonstrated that Safer Supply can be implemented in many different contexts, providing the foundation for scaling this program in other communities.

Sri Lanka–Maldives Distance Education Program in Library and Information Science Conducted by the SLLA: A Historical Narration

This research paper presents a chronological account of the initiation, implementation, and conclusion of the joint Sri Lanka-Maldives distance education program in library and information science. The three-tier diploma course started in 1996 and was officially completed in 2003. Tier one was repeated in 2003 but was not continued to other levels. This study explores the program's origins, implementation, outcome, and challenges. The research method was to analyze the publicly accessible Annual Reports of the Sri Lanka Library Association (SLLA) from 1995 to 2005. The results of the content analysis were presented in a narrative style. This is the second stage of a multi-stage research which includes an in-depth literature review on published research, administrative documents of partner organizations, and interviews with selected participants.Although there was a significant enrollment of students initially in 1996, the pass rate was relatively low. The program took more time to complete due to financial challenges. As a result, it prolonged for a duration of 8-9 years for delivery instead of 3 years. The narration reveals the course organizers' and participants' tiring efforts throughout the project. It is a unique historical case for an international library and information science capacity-building initiative.

Adaptation of a community health outreach model during the COVID-19 pandemic: the case of the Mexican consulates in the United States of America

The Ventanillas de Salud (VDS – “Health Windows”) are a culturally sensitive outreach program within the 49 Mexican Consulates in the United States that provides information and health care navigation support to underserved and uninsured Mexican immigrants. During the COVID-19 pandemic the VDS rapidly transitioned to remote operations adding new services. Based on the EquIR implementation framework, this qualitative study investigates how adaptations to improve emergency preparedness were performed. We conducted motivational interviews with three actors – six VDS coordinators, eight partner organizations, and ten VDS users– in two VDS, Los Angeles and New York, to document specific needs of the target population and identify implementation processes to adapt and continue operating. The VDS adapted their model by adding new services for emerging needs, by switching service provision modalities, and by expanding the network of partner organizations. According to the VDS staff, these adaptations increased their topics, depth, reach, and diversified their users. Users had mostly positive opinions about the VDS adaptation, although they highlighted some heterogeneity across service provision. The VDS is a public health intervention able to serve a marginalized population and its implementation offers valuable lessons to complement health systems and to improve preparedness and resiliency for future crises.

The HEARTS partner forum-supporting implementation of HEARTS to treat and control hypertension.

Cardiovascular diseases (CVD), principally ischemic heart disease (IHD) and stroke, are the leading causes of death (18. 6 million deaths annually) and disability (393 million disability-adjusted life-years lost annually), worldwide. High blood pressure is the most important preventable risk factor for CVD and deaths, worldwide (10.8 million deaths annually). In 2016, the World Health Organization (WHO) and the United States Centers for Disease Control (CDC) launched the Global Hearts initiative to support governments in their quest to prevent and control CVD. HEARTS is the core technical package of the initiative and takes a public health approach to treating hypertension and other CVD risk factors at the primary health care level. The HEARTS Partner Forum, led by WHO, brings together the following 11 partner organizations: American Heart Association (AHA), Center for Chronic Disease Control (CCDC), International Society of Hypertension (ISH), International Society of Nephrology (ISN), Pan American Health Organization (PAHO), Resolve to Save Lives (RTSL), US CDC, World Hypertension League (WHL), World Heart Federation (WHF) and World Stroke Organization (WSO). The partners support countries in their implementation of the HEARTS technical package in various ways, including providing technical expertise, catalytic funding, capacity building and evidence generation and dissemination. HEARTS has demonstrated the feasibility and acceptability of a public health approach, with more than seven million people already on treatment for hypertension using a simple, algorithmic HEARTS approach. Additionally, HEARTS has demonstrated the feasibility of using hypertension as a pathfinder to universal health coverage and should be a key intervention of all basic benefit packages. The partner forum continues to find ways to expand support and reinvigorate enthusiasm and attention on preventing CVD. Proposed future HEARTS Partner Forum activities are related to more concrete information sharing between partners and among countries, expanded areas of partner synergy, support for implementation, capacity building, and advocacy with country ministries of health, professional societies, academy and civil societies organizations. Advancing toward the shared goals of the HEARTS partners will require a more formal, structured approach to the forum and include goals, targets and published reports. In this way, the HEARTS Partner Forum will mirror successful global partnerships on communicable diseases and assist countries in reducing CVD mortality and achieving global sustainable development goals (SDGs).

Using the VERA-2R, professional and organisational aspects.

Violent extremism risk assessments of individuals suspected or convicted of terrorism are relevant for legal decisions, in prison and probation settings, and in inter-professional risk collaboration. These risk assessment reports by professionals should be applicable to and usable for the different judicial contexts. Informal and formal clinical practice evaluations, in the form of practitioners feedback and standardised evaluation of professional violent extremism risk reports are needed to gain insight in the use and quality of violent extremism risk assessments. In this study we examined how forensic professionals from three different countries (Sweden, Belgium and the Netherlands) use the VERA-2R in different judicial contexts. We also investigated which organizational aspects are important for the use of the VERA-2R. We focused on the perspective of the forensic professionals and their judicial organisations. We did a standardised survey among 86 VERA-2R trained professionals and a standardised interview with 20 executives and managers of organizations working with the VERA-2R. This study showed that professionals find the VERA-2R useful for structuring information and speaking a common risk language. However, using the VERA-2R comes with a variety of challenges, both on the professional and organisational level. VERA-2R trained professionals had few opportunities to use the instrument and when they did, they were not always offered regular supervision, intervision and booster training. Also, organisational issues in collaboration between judicial partner organisations and the lack of risk transfer information to professionals came to light. More research on the topic of risk transfer is needed. Policy implications are advised, for example the development of booster trainings, more organizational support, regulations on re-assessments, providing expertise and knowledge to indirect stakeholders and clear writing guidelines.

‘A Different Ball Game’: Adaptation of a men’s health program for implementation in rural Australia

BackgroundMen residing in rural areas are less likely to participate in weight management interventions than women, and few men-specific programs target rural areas. Aussie-Fans in Training (Aussie-FIT) is an evidence-based weight management intervention that uses professional Australian Football club affiliations and settings as a ‘hook’ to engage urban-residing men. The aim of this study is to report on how findings from rural stakeholder focus groups were used to inform the adaptation of Aussie-FIT for implementation in rural areas.MethodsSeven focus groups with stakeholders (n = 24) in three rural towns explored existing weight management and physical activity provisions, barriers and facilitators to engaging men, and considerations for adapting Aussie-FIT for implementation in rural contexts. Qualitative data were analysed using the framework approach. Adaptations made to the Aussie-FIT program and strategies to implement the program in rural contexts were reported using a structured framework.ResultsThemes generated from our analysis include limited appealing services for men, Australian Football as a ‘common language’, the influence of the ‘smaller fishpond’(population), considerations for program inclusivity, and the importance of local partner organisations for sustainability. We adapted the recruitment and marketing strategies, delivery settings, football program theme and partnerships for rural implementation. Stakeholders advised that an Australian Football program theme without specific local club affiliations would be important to avoid alienating men with differing club allegiances or non-sporting backgrounds. A multi-component recruitment strategy utilising local trusted sources, and program marketing that aligns with masculine ideals were considered important by stakeholders in small communities where ‘people talk’.ConclusionsRural areas were described as ‘a different ball game’ due to limited local services and resources in comparison to metropolitan areas. Study findings have synergies with previous studies undertaken in rural contexts including in relation to the power of word of mouth, the importance of trust, and local partner organisations. Findings have implications for engaging rural men in health interventions in rural contexts where professional sporting contexts are not available. Assessing the extent to which the adapted Aussie-FIT program can reach and engage men in rural Australia, and exploring the barriers and facilitators to delivering the program in rural contexts is required.

Early Earthquake Disaster Response Management: The BSMI Humanitarian Aid Experience in Turkey

On February 6, 2023, the regions of Turkey and Syria were struck by a devastating earthquake during the winter season, resulting in numerous casualties, injuries, displacement, and infrastructure damage. In response, the Turkish president appealed for international assistance, prompting the Indonesian Red Crescent to deploy a humanitarian aid team. The methods employed encompassed three stages: preparation, implementation, and evaluation. The implementation phase involved coordination, collaboration, and the distribution of humanitarian aid. The distribution of essential items such as ready-to-eat food, winter clothing, and medicine took place in Hatay Province and Kahramanmaras, Turkey. Effective coordination was established with the governments of Indonesia and Turkey, alongside collaboration with humanitarian agencies and Turkish medical organizations. Additionally, plans for the subsequent deployment of the medical team were reviewed. All activities were successfully executed and received positive feedback. The Indonesian Red Crescent successfully provided crucial assistance in response to the earthquake disaster in Turkey. The efforts encompassed various aspects, including aid distribution, coordination with relevant authorities, collaboration with partner organizations, and future planning. The outcomes achieved were noteworthy and yielded a positive impact.

Whither ethics in research? Randomized controlled trials at the nexus of technocratization and Eurocentrism

AbstractThe use of randomized controlled trials (RCTs) as a methodological approach has become ubiquitous across disciplines, particularly in development economics. Building on the existing scholarship critiquing the widespread deployment of RCTs, this paper argues that the lack of a nuanced engagement with the concept of objectivity creates fertile grounds for the technocratization of social science research. The technocratic discourse that shapes the use of RCTs makes them susceptible to two potential dangers: perpetuating politics of partner organizations and Eurocentrism. To illustrate these issues, this paper utilizes a recently published RCT titled ‘Randomizing Religion’ as a case study. Two important conclusions are drawn by analyzing the case. First, a lack of engagement with the worldviews and assumptions from which causal mechanisms are drawn leads to a normative imposition of a Eurocentric social reality onto the marginalized communities in the Global South. Second, participation in the activities of a partner organization during the conduct of the RCT requires researchers to reflect on the organization's politics and its ramifications for marginalized communities. Finally, this paper contributes to an ongoing conversation about including strong reflexivity in the conduct of research in economics.

College readiness and critical structural capital: mediating the dual meanings of readiness at a transfer community high school

When schools and community-based organizations partner in an effort to better meet the needs of traditionally marginalized students, conflicts can arise when building leaders and educators in these settings define college readiness differently. This case study explores this occurrence at Townsend Transfer High School. This duality has led to a dual approach to college readiness that is sometimes in opposition to one another and leaves students unsure of how to define college readiness for themselves. The study explores how the different leadership styles of the Black woman principal and that of the white woman CBO director shape college readiness for Black and Latinx students. This study utilizes capital frameworks and proposes a critical structural capital framework that de-centers and reimages current dominant notions of who is responsible for accumulating capital or demonstrating how the capital they possess makes them worthy of equitable access to education.

North East England South Asia Mental health Alliance (NEESAMA): an exemplar of global north and global south collaboration to improve research, training and service delivery in mental healthcare.

Despite the worldwide burden of mental illness and recent interest in global approaches to address this, progress on increasing awareness, lessening stigma, reducing the treatment gap, and improving research and training in mental health has been slow. In 2018, the North East England South Asia Mental health Alliance (NEESAMA) was developed as a collaboration between high-income (global north) and low- to middle-income (global south) countries to address this slow progress. This paper outlines how the joint priority areas for research, training and service delivery were identified across the life course (child and adolescent, adults and older people) between partner organisations spanning Afghanistan, Bangladesh, India, Nepal, Pakistan, Sri Lanka and the UK. It describes the progress to date and proposes a way forward for similar alliances to be forged.

Incorporation and Utilization of an Additional Needs Screener by Surgical Trainees for Comprehensive Care of Underserved and Underinsured Surgical Patients

Comprehensive, socially-minded healthcare has historically been delivered in the primary care setting. For underserved patient populations, however, a surgical care episode may serve as the health care access point. To maximize patient wellbeing during the perioperative period, our surgical center developed the Additional Needs Screener (ANS). Operationalized into practice by GME and UME trainees, this tool screens surgical patients across 3 domains (social, emotional, and immigration needs) and connects patients to partner organizations if appropriate. This study describes the pilot utilization of the ANS among underserved and underinsured surgical patients. Clinical quality improvement and retrospective cohort study of patients completing the ANS from implementation in September 2021 to September 2022. The Hospital of the University of Pennsylvania, PA-a tertiary care center. One hundred and 10 underinsured and/or underserved patients completed at least 1 ANS domain. Patients were majority female (55F, 53M, 2 other) and Hispanic/Latinx (72%) with a median age of 38 (IQR = 34-48). Most patients spoke a primary language other than English (77%), and nearly all were either uninsured (82%) or received emergency medical assistance or Medicaid (14%) at referral. Patients demonstrated significant needs; 39% endorsed difficulty affording housing, 32% endorsed difficulty paying for food, 29% endorsed experiencing current life-interfering distress, and 75% had undocumented immigration status. Ultimately, 57% of screened patients accepted referrals to our needs response teams. Underserved and underinsured patients presenting for surgical care face significant challenges relating to social, emotional, and immigration needs. Through adoption of the ANS, trainees gained competency identifying and addressing these barriers in the perioperative period. Future works will focus on categorizing referral outcomes, developing interventions to increase patient trust, and improving screener dissemination.

Solutions for healthy ageing: how technology can make a difference

Solutions for healthy ageing: how technology can make a difference How do we help older adults maintain their independence and quality of life with healthy ageing? Professor Alex Mihailidis, Scientific Director and CEO of AGE-WELL Network of Centres of Excellence argues that improving wellbeing in older people should come from innovative technology. Research finds that technological advancements can help older people maintain relationships with family and friends, reduce social isolation, pursue hobbies, manage all aspects of health, and stay active and in their own homes as they age. To further this research, AGE-WELL brings together researchers, older adults, caregivers, partner organizations (industry, government, community) and future leaders to accelerate the delivery of technology-based solutions that increase safety and security, support independent living and enhance social participation. While technology can never replace the human touch, it is an essential tool in the toolbox to support healthy ageing, and for this to improve for the older generation, technologies must become accessible, affordable and available to all.

The Social Structure of School Resource Disparities: How Social Capital and Interorganizational Relationships Matter for Educational Equity

One potentially underestimated aspect of resource inequity in U.S. public schools is access to social capital in external organizational environments. This research examines partnerships among 211 New York City high schools and 918 partner organizations from 2001 to 2005 as sources of external school social capital providing resources that can strengthen organizational capacity to improve educational opportunities and outcomes. The findings, based on an innovative analysis combining content analysis, social network analysis, and multilevel modeling, demonstrate that four partnership characteristics are important in this context: (1) how long partnerships last versus how many there are, (2) partners concentrating resources in a particular area versus across diverse complementary areas, (3) partners being densely connected to other schools and partners rather than being central in the overall school–partner network, and (4) partners conveying instructional resources versus other kinds of resources. Hence, educational research and policy should more broadly conceptualize how schools’ external organizational environments matter for educational equity and the role particular kinds of partnerships can play.

Analyzing scenarios and designing initiatives toward just transitions: coproducing knowledge with(in) the dried fish sector in the Indian Sundarbans

The south-western fringe of the Indian Sundarbans hosts a number of fish drying collectives that are exposed to a bundle of mutually reinforcing social-ecological-institutional risks. Despite its wide contribution to local-regional food security and livelihoods, dried fish production has received little attention in research and policy circles so far. As part of the Social Sciences and Humanities Research Council (SSHRC) sponsored Dried Fish Matters global partnership project, our research team seeks to address this lack in two ways: (i) delineating knowledge base through a systematic literature review on intersecting social-ecological and sociohydrological dimensions of integrated fisheries and fish drying practices, and (ii) employing a knowledge co-production approach that involves participation of dry-fishers, researchers, fishworkers' forum (partner organization), and scientists for meaningful understandings about the constraints and potentials in the sector. In this essay, we applied a three-step methodology to arrive at a crisscrossing conceptual, empirical, and collective understandings on the 'invisible' dried fish value chain in the Indian Sundarbans. With detailed lessons from the field, our interdisciplinary research team acts as a liaison among the groups to build a collaborative space for interactions, recognize prevalent adaptive practices and identify pathways toward short-, intermediate-, and long-term co-interventions through which fish drying practices can be more effectively improvised upon and up scaled. The essay lays out detailed insights and sensible recommendations from the knowledge co-production workshop, organized as a part of solution-focused participatory research on climate-resilient and gender-aware dried fish practices in the Indian Sundarbans. In light of the collective observations on the complex problems and reflections on needs-driven initiatives, the authors advocate for collaborative research praxes in forging just transitions for the less explored dried fish sector.

Improving Access to WHO Formulations of Alcohol-Based Hand Rub in Healthcare Facilities: A District-Wide Approach.

Alcohol-based hand rub (ABHR) is an effective hand hygiene measure to mitigate and prevent infectious disease transmission in healthcare facilities (HCFs); however, availability and affordability in low- and middle-income countries are limited. We sought to establish centralized local production of ABHR using a district-wide approach to increase provider access at all public HCFs in Kabarole and Kasese Districts in Western Uganda. Partner organizations worked with district governments to adapt and implement the WHO protocol for local ABHR production at the district scale. These groups identified and upgraded sites for ABHR production and storage to ensure recommended security, ventilation, and air conditioning. District governments selected technicians for training on ABHR production. Raw materials were sourced within Uganda. Alcohol-based hand rub underwent internal quality control by the production officer and external quality control (EQC) by a trained district health inspector before distribution to HCFs. We assessed ABHR production and demand from March 2019 to December 2020. All ABHR batches (N = 316) met protocol standards (alcohol concentration: 75.0-85.0%) with a mean of 79.9% (range: 78.5-80.5%). Internal quality control measurements (mean alcohol concentration: 80.0%, range: 79.5-81.0%) matched EQC measurements (mean: 79.8%, range: 78.0-80.0%). Production units supplied ABHR to 127 HCFs in Kasese District (100%) and 31 HCFs in Kabarole District (56%); 94% of HCFs were small (dispensary or next higher level). This district-wide production met quality standards and supplied ABHR to many HCFs where facility-level production would be unfeasible. Low- and middle-income countries may consider district models to expand ABHR production and supply to smaller HCFs.

Healthy Parent Carers: Acceptability and practicability of online delivery and learning through implementation by delivery partner organisations.

Parent carers of disabled children are at increased risk of physical and mental health problems. The Healthy Parent Carers (HPC) programme is a manualised peer-led group-based programme that aims to promote parent carer health and wellbeing. Previously, the programme had been delivered in person, with recruitment and delivery managed in a research context. This study explored implementation by two delivery partner organisations in the United Kingdom. Facilitator Training and Delivery Manuals were modified for online delivery using Zoom due to COVID-19. The study methodology utilised the Replicating Effective Programs framework. A series of stakeholder workshops informed the development of the Implementation Logic Model and an Implementation Package. After delivering the programme, delivery partner organisations and facilitators participated in a workshop to discuss experiences of implementing the programme. A wider group of stakeholders, including commissioners, Parent Carer Forums and charity organisations representatives and researchers subsequently met to consider the sustainability and potential barriers to delivering the programme outside the research context. This study explored implementation by two delivery partner organisations in the United Kingdom that were able to recruit facilitators, who we trained, and they recruited participants and delivered the programme to parent carers in different localities using Zoom. The co-created Implementation Logic Model and Implementation Package were subsequently refined to enable the further roll-out of the programme with other delivery partner organisations. This study provides insight and understanding of how the HPC programme can be implemented sustainably outside of the research context. Further research will evaluate the effectiveness of the programme and refine the implementation processes. Parent carers, delivery partner organisation staff and service commissioners were consulted on the design, delivery and reporting of the research.

Knowledge Broker Sebagai Mediasi: Merancang Perilaku Inovasi Dalam Mendukung Transformasi Digital Pada Ukm Di Sidoarjo

Small and Medium Enterprises (SMEs) have an important role for the economy of a country in order to increase productivity, competition and be able to open up business opportunities and create job opportunities. The phenomenon that occurs in the UKM environment in Sidoarjo is that UKM actors only focus more on tangible assets so they pay less attention to intangible assets. The purpose of this study is to find out the role and implementation of knowledge brokers to design innovative behavior in supporting digital transformation for SMEs in Sidoarjo. The research method uses the Field Research approach using qualitative research types. The data collection technique uses triangulation which consists of documentation, interviews, observation and surveys as well as recording archives. The results of the study explain the implementation of knowledge brokers to design innovative behavior in supporting digital transformation in SMEs in Sidoarjo, which is still limited to Knowledge sharing where knowledge brokers are structured and designed as a bridge in providing information and consulting carried out by universities and organizational partners only in training activities and accompaniment. The role of knowledge brokers is very important in implementing strategies in utilizing company-owned resources to encourage digital transformation in SMEs, which can utilize digital technology to mediate interactions between stakeholders and SMEs who need capital in their businesses. expand business with investors who will invest to get a return on investment. This interaction increases digital literacy for SMEs and enhances the process of sharing and disseminating knowledge between organizations.