This qualitative research explores the experiences of departmental heads in managing learner discipline through the facilitation of parental involvement. Recognizing the critical role of parental engagement in shaping learner behavior, this study aims to uncover the challenges hindering departmental heads from involving parents in learner discipline and strategies that can be adopted to effectively enhance parental involvement in learner discipline. This study adopts a qualitative research approach through the lens of a constructivist research paradigm. 15 participants, comprising ten departmental heads and five principals, were selected for the study. Data were collected using one-on-one, semi-structured interviews and analyzed using qualitative content analysis. Data indicates that the challenges hindering departmental heads from involving parents in learner discipline are communication barriers, inadequate collaboration, inadequate educational leadership training, inadequate parent commitment, as well as social and contextual factors of the parents. Amidst these challenges, the study advanced strategies that departmental heads can implement to enhance parental involvement in learner discipline, which include training and professional development, improved parent-school partnerships, orientation programs, and collaboration with parents.
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